Home › Companies › 46FD3E260D15A8BC803EA3D1D6829477 › Road Service Advisor I
Road Service Advisor I
46FD3E260D15A8BC803EA3D1D6829477 · Corporate Office - Minneapolis, MN 55422; 4200 Dahlberg Drive, Minneapolis, MN, 55422, USA · Active · $25–$35 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 46FD3E260D15A8BC803EA3D1D6829477 |
| Title | Road Service Advisor I |
| Normalized title | - |
| Department / team | - |
| Location | Minneapolis, MN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $25–$35 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-15 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 46FD3E260D15A8BC803EA3D1D6829477. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Minneapolis. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 46FD3E260D15A8BC803EA3D1D6829477 |
| Source | caff0100-49c9-4030-aadb-c9093f0b7bdd |
| ATS provider | Paycom ATS |
Description
Description
Job Overview
Division Reports To
Koch Trucking Road Service Manager
Employee Classification Weekly Hours
Full Time 40
Position Details
Job Summary
The Road Service Advisor I is responsible for managing over-the-road maintenance issues, ensuring fast, low-cost repairs for drivers, customers, operators, and the company. You will coordinate services, manage travel and accommodations, maintain compliance records, and support drivers with operational needs.
Essential Job Functions
Represent the company with professionalism, courtesy, and discretion when interacting with drivers, vendors, customers, and colleagues.
Answer breakdown and accident calls, arrange appropriate services, and follow up until resolved.
Coordinate driver accommodations and travel arrangements for returns, initial seating, terminations, and emergencies.
Create, maintain, and review DOT and permit books for accuracy and compliance.
Retrieve invoices, issue EFS Money and EFS Credit Card codes, and process vendor purchases through Concur.
Prepare and ship parts, paperwork, license plates, and permit books via FedEx.
Update File Maintenance systems for DOT/federal inspections and driver-truck assignments.
Instruct drivers on the operation of company equipment.
Use tools like tractor GPS and vendor databases to locate service providers quickly.
Apply the correct fleet codes to corresponding cost centers.
Secondary Job Functions
Serve as a representative of the Company, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the Koch community, customers and with the public.
Cross training as required.
Perform additional duties and projects as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Working Conditions
Work performed in a temperature-controlled office setting.
Regular contact with drivers, vendors, and internal departments.
Occasional contact with external customers.
Supervisory Responsibilities
• None
Qualifications
Qualifications
Required Education and Experience
High school diploma or equivalent
Minimum of 1 year of customer service experience
Preferred Education and Experience
3+ years of customer service experience
1+ years of experience in transportation or trucking
Associate's degree in Heavy Duty Truck Technology or a related field
Knowledge of diesel truck maintenance and industry best practices
Essential Knowledge, Skills, and Abilities
Strong communication skills
Critical thinking and problem-solving ability
High level of self-motivation and initiative
Strong attention to detail and organizational skills
Ability to multitask effectively in a fast-paced environment
Basic mechanical aptitude
Proficiency in Microsoft Word, Excel, and Outlook
Physical Requirements
Up to 95% of the time spent sitting and working on a computer, using a phone, keyboard, and mouse.
Occasional standing, walking, bending, and stooping.
Ability to lift up to 15 pounds.
*This job description is designed to be a guide and is not to be construed as a comprehensive listing of all activities, duties, skills or responsibilities that are required for this position. Activities, duties, skills or responsibilities may be added or changed at any time, with or without notice.
**Koch Companies and its affiliates are Equal Opportunity Employers committed to fostering a diverse, inclusive, and respectful workplace.
Full job record
| Job ID | ae32f314461e14591e7ab2441d11363628113f14 |
| Org ID | 88ed0e18-e973-4cb7-8ae6-07f4778ec909 |
| Source ID | caff0100-49c9-4030-aadb-c9093f0b7bdd |
| Board ID | caff0100-49c9-4030-aadb-c9093f0b7bdd |
| Provider | paycom |
| Provider Job Key | 14689 |
| Title | Road Service Advisor I |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Corporate Office - Minneapolis, MN 55422; 4200 Dahlberg Drive, Minneapolis, MN, 55422, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MN |
| City | Minneapolis |
| Salary Raw | $25.24 - $34.80 Hourly |
| Salary Min | 25.24 |
| Salary Max | 34.8 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=14689&clientkey=46FD3E260D15A8BC803EA3D1D6829477 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=14689&clientkey=46FD3E260D15A8BC803EA3D1D6829477 |
| First Seen At | 2026-05-31 19:07:13Z |
| Last Seen At | 2026-06-06 09:55:31Z |
| Last Checked At | 2026-06-06 09:55:31Z |
| Last Changed At | 2026-05-31 19:07:13Z |
| Inactive At | — |
| Source Posted At | 2026-05-15 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=46FD3E260D15A8BC803EA3D1D6829477/date=2026-06-06/2026-06-06T09-55-29-388Z-86e537bbf4e006690382bb6051b8aa52b3941ba2486339814f27beb3d0f7a5ed.json |
Event Fields
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"description": "<table class=\"TableGrid\" style=\"width:7.65in;margin-left:-1px;border-collapse:collapse;\" width=\"734\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:734px;padding:0in 8px 0in 0in;height:37px;background-color:#f0f1f1;border-top:1px solid #D3D3D3;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Job Overview</span></span></span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:734px;padding:0in 8px 0in 0in;height:89px;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p><span style=\"font-size:17pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"> <span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Division Reports To</span></span></span></span></span></span></span></span></p>\r\n\r\n\t\t\t<p><span style=\"font-size:17pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\"> Koch Trucking Road Service Manager</span></span></span></span></span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:734px;padding:0in 8px 0in 0in;height:88px;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p><span style=\"font-size:17pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"> <span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Employee Classification Weekly Hours</span></span></span></span></span></span></span></span></p>\r\n\r\n\t\t\t<p><span style=\"font-size:17pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\"> Full Time 40</span></span></span></span></span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:734px;padding:0in 8px 0in 0in;height:37px;background-color:#f0f1f1;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Position Details</span></span></span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:734px;padding:0in 8px 0in 0in;height:115px;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p style=\"margin-left:11px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Job Summary</span></span></span></span></span></span></span></p>\r\n\r\n\t\t\t<p style=\"margin-right:12px;margin-left:18px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">The Road Service Advisor I is responsible for managing over-the-road maintenance issues, ensuring fast, low-cost repairs for drivers, customers, operators, and the company. You will coordinate services, manage travel and accommodations, maintain compliance records, and support drivers with operational needs.</span></span></span></span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:734px;padding:0in 8px 0in 0in;height:267px;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p style=\"margin-bottom:1px;margin-left:11px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Essential Job Functions</span></span></span></span></span></span></span></p>\r\n\r\n\t\t\t<ul>\r\n\t\t\t\t<li style=\"margin-bottom:1px;margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:102%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:102%;\"><span style=\"font-weight:normal;\">Represent the company with professionalism, courtesy, and discretion when interacting with drivers, vendors, customers, and colleagues.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Answer breakdown and accident calls, arrange appropriate services, and follow up until resolved.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-bottom:1px;margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:102%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:102%;\"><span style=\"font-weight:normal;\">Coordinate driver accommodations and travel arrangements for returns, initial seating, terminations, and emergencies.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Create, maintain, and review DOT and permit books for accuracy and compliance.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-bottom:1px;margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:102%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:102%;\"><span style=\"font-weight:normal;\">Retrieve invoices, issue EFS Money and EFS Credit Card codes, and process vendor purchases through Concur.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Prepare and ship parts, paperwork, license plates, and permit books via FedEx.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Update File Maintenance systems for DOT/federal inspections and driver-truck assignments.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Instruct drivers on the operation of company equipment.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Use tools like tractor GPS and vendor databases to locate service providers quickly.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Apply the correct fleet codes to corresponding cost centers.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t</ul>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:734px;padding:0in 8px 0in 0in;height:64px;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\" valign=\"top\">\r\n\t\t\t<p style=\"margin-left:11px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Secondary Job Functions</span></span></span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<p style=\"margin-right:720px;margin-left:-96px;\"> </p>\r\n\r\n<table class=\"TableGrid\" style=\"width:733px;margin-left:-1px;border-collapse:collapse;\" width=\"733\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:733px;padding:0in 8px 0in 7px;height:146px;border-top:1px solid #D3D3D3;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<ul style=\"margin-bottom:16px;\">\r\n\t\t\t\t<li style=\"margin-bottom:1px;margin-left:16px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:102%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:102%;\"><span style=\"font-weight:normal;\">Serve as a representative of the Company, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the Koch community, customers and with the public.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:16px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Cross training as required.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-bottom:16px;margin-left:16px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Perform additional duties and projects as assigned.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t</ul>\r\n\r\n\t\t\t<p align=\"center\" style=\"margin-right:8px;margin-left:2px;text-align:center;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><i><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.</span></span></span></i></span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:733px;padding:0in 8px 0in 7px;height:98px;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p style=\"margin-bottom:1px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Working Conditions</span></span></span></span></span></span></span></p>\r\n\r\n\t\t\t<ul>\r\n\t\t\t\t<li style=\"margin-left:15px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Work performed in a temperature-controlled office setting.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:15px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Regular contact with drivers, vendors, and internal departments.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:15px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Occasional contact with external customers.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t</ul>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:733px;padding:0in 8px 0in 7px;height:64px;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p style=\"margin-bottom:1px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Supervisory Responsibilities</span></span></span></span></span></span></span></p>\r\n\r\n\t\t\t<p><span style=\"font-size:17pt;\"><span><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"> <span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">• None</span></span></span></span></span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Road Service Advisor I\",\"identifier\":\"J19R6414689\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/46FD3E260D15A8BC803EA3D1D6829477/jobs/14689\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=46FD3E260D15A8BC803EA3D1D6829477\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":25.24,\"maxValue\":34.8,\"unitText\":\"\"}},\"datePosted\":\"2026-05-15\",\"description\":\"Job DetailsJob Location: Corporate Office - Minneapolis, MN 55422Position Type: Full TimeSalary Range: $25.24 - $34.80 HourlyJob Shift: Day\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tJob Overview\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t Division Reports To\\r\\n\\r\\n\\t\\t\\t Koch Trucking Road Service Manager\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t Employee Classification Weekly Hours\\r\\n\\r\\n\\t\\t\\t Full Time 40\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPosition Details\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tJob Summary\\r\\n\\r\\n\\t\\t\\tThe Road Service Advisor I is responsible for managing over-the-road maintenance issues, ensuring fast, low-cost repairs for drivers, customers, operators, and the company. 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"qualifications": "<table class=\"TableGrid\" style=\"width:733px;margin-left:-1px;border-collapse:collapse;\" width=\"733\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:733px;padding:0in 8px 0in 7px;height:37px;background-color:#f0f1f1;border-top:1px solid #D3D3D3;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Qualifications</span></span></span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:733px;padding:0in 8px 0in 7px;height:81px;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p style=\"margin-bottom:1px;margin-left:11px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Required Education and Experience</span></span></span></span></span></span></span></p>\r\n\r\n\t\t\t<ul>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">High school diploma or equivalent</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Minimum of 1 year of customer service experience</span></span></span></span></span></span></span></span></li>\r\n\t\t\t</ul>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:733px;padding:0in 8px 0in 7px;height:115px;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p style=\"margin-bottom:1px;margin-left:11px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Preferred Education and Experience</span></span></span></span></span></span></span></p>\r\n\r\n\t\t\t<ul>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">3+ years of customer service experience</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">1+ years of experience in transportation or trucking</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Associate's degree in Heavy Duty Truck Technology or a related field</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Knowledge of diesel truck maintenance and industry best practices</span></span></span></span></span></span></span></span></li>\r\n\t\t\t</ul>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:733px;padding:0in 8px 0in 7px;height:166px;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p style=\"margin-bottom:1px;margin-left:11px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Essential Knowledge, Skills, and Abilities</span></span></span></span></span></span></span></p>\r\n\r\n\t\t\t<ul>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Strong communication skills</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Critical thinking and problem-solving ability</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">High level of self-motivation and initiative</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Strong attention to detail and organizational skills</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Ability to multitask effectively in a fast-paced environment</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Basic mechanical aptitude</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Proficiency in Microsoft Word, Excel, and Outlook</span></span></span></span></span></span></span></span></li>\r\n\t\t\t</ul>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:733px;padding:0in 8px 0in 7px;height:115px;border-top:none;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p style=\"margin-bottom:1px;margin-left:11px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Physical Requirements</span></span></span></span></span></span></span></p>\r\n\r\n\t\t\t<ul>\r\n\t\t\t\t<li style=\"margin-bottom:1px;margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:102%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:102%;\"><span style=\"font-weight:normal;\">Up to 95% of the time spent sitting and working on a computer, using a phone, keyboard, and mouse.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Occasional standing, walking, bending, and stooping.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t\t<li style=\"margin-left:26px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">Ability to lift up to 15 pounds.</span></span></span></span></span></span></span></span></li>\r\n\t\t\t</ul>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<table align=\"left\" class=\"TableGrid\" style=\"width:733px;border-collapse:collapse;margin-left:9px;margin-right:9px;\" width=\"733\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"border-bottom:1px solid #D3D3D3;width:733px;padding:0in 8px 0in 25px;height:94px;border-top:1px solid #D3D3D3;border-right:1px solid #D3D3D3;border-left:1px solid #D3D3D3;\">\r\n\t\t\t<p style=\"margin-right:10px;margin-bottom:17px;\"><span style=\"font-size:17pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:8pt;\"><span style=\"font-weight:normal;\">*This job description is designed to be a guide and is not to be construed as a comprehensive listing of all activities, duties, skills or responsibilities that are required for this position. Activities, duties, skills or responsibilities may be added or changed at any time, with or without notice.</span></span></span></span></span></span></span></p>\r\n\r\n\t\t\t<p><span style=\"font-size:17pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:bold;\"><span style=\"font-size:8pt;\"><span style=\"line-height:107%;\"><span style=\"font-weight:normal;\">**Koch Companies and its affiliates are Equal Opportunity Employers committed to fostering a diverse, inclusive, and respectful workplace.</span></span></span></span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n",
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