Customer Service Representative

{
  "content_hash": "d139fb2c7a6149ffe4edd61c053811b250cbc5960ef3e25ec1bea26d68a55978",
  "source_hash": "c086cf46e0a5b5f6657eb2b233f1c5c7e1d3c3dcfbfe9ccea9262923a85aa85a",
  "last_changed_at": "2026-05-31T17:55:08.320Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "United States Pharmacopeia India Private Limited, Hyderabad, TEL, India",
    "city": "Pharmacopeia India Private Limited",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:17:10.555Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "United States Pharmacopeia India Private Limited, Hyderabad, TEL, India",
      "city": "Pharmacopeia India Private Limited",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "Id": "3741ddff-7aa0-4bba-b809-e5a02b72e4a6",
  "Title": "Customer Service Representative",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "e5a35e4d-f45b-40a9-bce5-813602ab10d6",
      "Address": {
        "City": "Hyderabad",
        "Line1": "1st Floor, Unit 3, Octave block, Survey no: 83/1",
        "Line2": "Sattva Knowledge City, Raidurg Panmaktha Village,  Serilingampally Mandal, Rangareddy District",
        "State": {
          "Code": "TEL",
          "Name": "Telangana"
        },
        "Country": {
          "Code": "IND",
          "Name": "India"
        },
        "PostalCode": "500081"
      },
      "Coordinates": {
        "Latitude": 17.4394183,
        "Longitude": 78.3781217
      },
      "DisplayName": true,
      "LocalizedName": "United States Pharmacopeia India Private Limited",
      "SourceOfTruth": 0,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": "City Office India",
      "DisplayStreetAddress": true,
      "LocalizedDescription": null
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-03-30T15:52:01.492Z",
  "JobCategoryName": "Customer Service",
  "JobLocationType": 0,
  "OpportunityType": 0,
  "BriefDescription": "The incumbent is \tresponsible for receiving and processing USP’s global customer quotes and orders on a daily basis for USP products which include 4800+ Reference Standards, and publication products.  The Customer Service Representative responds to customer inquiries via email, phone, and fax, as assigned by Customer Service Management.  Resolves problem orders and investigates and documents complaints from customers.  Responsible for assisting domestic and international customers with complex order and fulfillment processes. Responsible to manage Orders and other customer service responsibilities. Ensures maximum goodwill with all customers, and processes orders and responds to inquiries within 24-48 business hours by following USP’s Customer Experience Goal Standards.",
  "MatchedLocations": [],
  "RequisitionNumber": "CUSTO003345"
}