Airport Operations Analyst

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    "title": "Airport Operations Analyst",
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    "datePosted": "2026-06-04T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Let your career <em>take off</em> with PSA Airlines</strong></p>\n<h1><strong>About PSA</strong></h1>\n<p>PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 5,500 team members.</p>\n<p> </p>\n<p>At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring, customer-centric and quality-focused, dependable and ethical, fact-based, focused and flexible, on-time, and cost-conscious – our team members are showing up every day for our customers and each other. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.</p>\n<h2>Responsibilities</h2>\n<h1><strong>Position Summary</strong></h1>\n<p>Serves as the analytical bridge between schedule planning and station-level execution, identifying and removing airport-related roadblocks including gate constraints, ramp capacity, taxi delays, and construction impacts to ensure reliable carrier performance on the day of operation. Proactively evaluates airport and station constraints gate availability, taxi-in/out times, and facility construction phasing and assesses their impact on schedule executability, translating operational data into actionable recommendations that improve on-time performance, completion factor, and station-level reliability.</p>\n<p> </p>\n<p>Works cross functionally with IOC, Station Leadership, Maintenance, Crew Planning, and Corporate Real Estate (CRE) to diagnose airport-side performance barriers and support real-time operational decision-making, while driving continuous improvement through block-miss analysis, performance monitoring, and structured after-action reviews.</p>\n<h2><strong>Job Responsibilities</strong></h2>\n<ul>\n <li>Acts as the analytical liaison between Network Planning and Operations to evaluate whether schedules are built for successful execution.</li>\n <li>Conducts recurring schedule reviews with Manpower Planning to assess operational feasibility.</li>\n <li>Analyzes key schedule components including turn times, taxi-out times, block times, hub bank structures, peak volumes, spare aircraft rotations, RON placements, and maintenance routing.</li>\n <li>Identifies structural schedule risks that may negatively impact operational performance and recommends adjustments (e.g., turn times, block times, retiming).</li>\n <li>Monitors chronically underperforming flights and stations particularly those with recurring taxi-related block misses, TBFM-impacted arrivals, or persistent gate/ramp congestion and recommends corrective actions.</li>\n <li>Identifies and evaluates airport-level operational constraints including gate availability, runway/taxiway restrictions, ongoing construction projects, towing limitations, and deicing-pad capacity and quantifies their impact on taxi times, turn performance, and block execution.</li>\n <li>Maintains a current view of infrastructure constraints for key hubs and outstations.</li>\n <li>Partners with Station General Managers and Corporate Real Estate (CRE)/Facilities to develop and recommend mitigation strategies for airport roadblocks including construction-phase workarounds, gate reassignments, alternate towing procedures and coordination with airport authorities ensuring constraints are addressed before they degrade carrier performance.</li>\n <li>Monitors airport infrastructure changes (construction timelines, gate closures, taxiway restrictions) on a rolling basis, ensuring that schedule and resource plans reflect current airport conditions rather than being discovered on the day of operation.</li>\n <li>Analyzes patterns of block-time misses across the network, with particular focus on taxi-in and taxi-out delays at congested or construction-impacted airports. Diagnoses root causes (e.g., extended taxi queues, gate-hold delays, runway configuration changes), cascading effects, and coordinates with the IOC to implement day-of mitigations.</li>\n <li>Partners with the Integrated Operations Center (IOC) and Crew Scheduling to prepare for forecast disruptions 48–72 hours in advance.</li>\n <li>Evaluates reserve coverage, spare aircraft positioning, and pre-cancellation strategies to mitigate operational impact.</li>\n <li>Provides real-time analytical support during irregular operations to align execution decisions with schedule intent and recovery strategies.</li>\n <li>Facilitates structured After-Action Reviews (AARs), documenting performance gaps, decision effectiveness, operational impacts, and corrective actions.</li>\n <li>Translates AAR insights into improvements in schedule design, resource planning, and operational processes.</li>\n <li>Partners with Operations Performance teams to track and validate the effectiveness of operational initiatives.</li>\n <li>Analyzes performance data to measure impact of schedule changes, process improvements, and resource adjustments.</li>\n <li>Ensures insights translate into measurable improvements in on-time performance, reliability, and completion factor.</li>\n <li>Maintains closed-loop feedback by incorporating frontline operational insights (e.g., crew reports, station feedback).</li>\n <li>Supports cross-functional performance reviews to align stakeholders on trends, outcomes, and action plans.</li>\n <li>Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.</li>\n <li>Performs other duties as assigned.</li>\n</ul>\n<h2>Position Specifics</h2>\n<h1><strong>Qualifications</strong></h1>Required\n<ul>\n <li>High school diploma or equivalent.</li>\n <li>4+ years of progressively responsible experience in airline operations, with exposure to operational decision-making, coordination, or performance analysis (e.g., IOC, crew scheduling, dispatch, maintenance coordination, or station leadership).</li>\n <li>Strong working knowledge of airline operational workflows, constraints, and performance drivers.</li>\n <li>Experience analyzing operational performance data and translating insights into actionable recommendations.</li>\n <li>Demonstrated ability to collaborate cross-functionally in a fast-paced, operational environment.</li>\n <li>Ability to speak/read/write in English. </li>\n <li>If hired, must be able to demonstrate that you are authorized to work in the U.S.</li>\n</ul>Preferred\n<ul>\n <li>Bachelor’s degree in Aviation, Operations, Business, Data Science or related field</li>\n <li>Experience with regional airline operations.</li>\n <li>Prior experience supporting or working within an Integrated Operations Center (IOC).</li>\n <li>Familiarity with schedule planning, network planning, or manpower planning processes.</li>\n <li>Experience conducting root cause analysis and leading after-action reviews</li>\n <li>Knowledge of airline performance metrics (e.g., D0, A14, completion factor, reliability).</li>\n <li>Experience using operational reporting tools, dashboards, or data visualization platforms.</li>\n <li>Experience analyzing airport infrastructure constraints (gate utilization, taxi times, construction impacts) and their effect on airline schedule performance.</li>\n</ul>\n<h2><strong>Additional Information</strong></h2>\n<p><strong>Supervisory Responsibility: </strong>This is not a supervisory position.</p>\n<p><strong>Delegation:</strong> In absence, responsibilities delegated to Director of Operations Performance.</p>\n<p><strong>Authorities:</strong> None</p>\n<strong>Work Environment:</strong> This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.\n<strong>Physical Demands:</strong> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.\n<strong>AAP/EEO Statement:</strong> PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.\n<strong>Security Clearance:</strong> All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.\n<strong>Other Duties:</strong> Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ",
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