Commercial Loan Servicing Specialist

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    "requisitionDescription": "<div><p id=\"isPasted\"><strong>JO</strong><strong>B S</strong><strong>UM</strong><strong>M</strong><strong>ARY</strong></p><p>Performs a variety of duties in support of the lending department. &nbsp;Interacts with relationship managers, lenders, loan documentation, deposit support, accounting, other internal department personnel, and third-party providers to complete a variety of tasks associated with the servicing of existing loans and boarding of commercial loans. &nbsp; Assures tasks&nbsp;are&nbsp;completed&nbsp;accurately,&nbsp;timely&nbsp;and professionally&nbsp;to ensure&nbsp;prompt&nbsp;and&nbsp;professional&nbsp;service&nbsp;to&nbsp;internal and&nbsp;external customers.&nbsp;</p><p>&nbsp;</p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Performs maintenance of Loan Modifications, Amended &amp; Restated Promissory Notes and Change In Terms Agreements on all commercial&nbsp;loans, including secondary reviews.</li><li>Fund and board all&nbsp;lawyer prepared&nbsp;commercial&nbsp;loans as well as participations,&nbsp;syndication&nbsp;and&nbsp;Swap loans onto the Bank&rsquo;s core system. &nbsp;</li><li>Verifies all closing documentation is received from attorney/settlement agent and documents are signed properly and reflect the conditions and structure set forth in the credit approval. &nbsp;</li><li>Secures the collateral of the loan, file mortgages, assignments, file UCC&rsquo;s, place holds on deposit accounts, etc.</li><li>Completes applicable loan checklists for document and exception tracking. &nbsp;Scan and organize loan file documents.</li><li>Monitor participation portfolio including processing participation payments, loan advances, rate changes and reviewing rate/payment change notices.</li><li>Work closely with accounting on the monitoring of the Bank&rsquo;s SWAP portfolio including reset notices, billing statements, payment processing and loan advances.</li><li>Correct any errors to payments and advances, both posted and non-posted,&nbsp;including analysis of error and correction procedure.</li><li>Monitor and complete reports related to the bank&rsquo;s participation, syndication &amp; SWAP loan portfolios, including rate/payment changes, SBA lending, steering, outstanding materials, etc.</li><li>Provides&nbsp;administrative&nbsp;assistance&nbsp;to&nbsp;the&nbsp;loan&nbsp;officers&nbsp;and&nbsp;staff,&nbsp;including&nbsp;updating&nbsp;loan&nbsp;data&nbsp;into&nbsp;the&nbsp;financial institution&#39;s computers.</li><li>Assists with collateral administration, ensuring collateral is sufficient and adequately&nbsp;insured.</li><li>Assist with new note audit reviews. &nbsp;</li><li>Assist Fiserv Premier Administrator for loan support maintenance and loan related products, projects, etc.</li><li>Work with Bank&rsquo;s ticketing system, picking up requests for information and problem resolution throughout the day. &nbsp;Answers telephone&nbsp;inquiries&nbsp;and written&nbsp;inquiries&nbsp;concerning&nbsp;loan&nbsp;processing and information.</li><li>Maintains prescribed security measures and controls intended to protect the bank against criminal and fraudulent operations and unnecessary risk or exposure.</li><li>Performs additional duties as assigned.&nbsp;</li></ul><p>&nbsp;</p><p><strong>ADD ITIONAL RESPONSIBILITIES:</strong></p><ul><li>Attend&nbsp;seminars and&nbsp;meetings as&nbsp;appropriate</li><li>Maintain confidentiality&nbsp;in&nbsp;accordance with the Code of&nbsp;Ethics</li><li>Adhere&nbsp;to&nbsp;established&nbsp;security&nbsp;procedures</li><li>Participate in proactive team efforts to&nbsp;achieve&nbsp;departmental&nbsp;and&nbsp;company&nbsp;goals.</li></ul><p><strong>&nbsp;</strong></p><p><strong>SUPERVISORY RESPONSIBILITIES:</strong></p><ul><li>N/A</li></ul><p><strong>KNOWLEDGE, SKILLS, AND ABILITIES:</strong></p><ul><li><strong>Customer and Personal Service&nbsp;</strong>-&nbsp;Knowledge of principles and processes for providing customer&nbsp;and&nbsp;personal&nbsp;services.&nbsp;This includes customer&nbsp;needs&nbsp;assessment,&nbsp;meeting quality&nbsp;standards&nbsp;for services, and&nbsp;evaluation of&nbsp;customer&nbsp;satisfaction.</li><li><strong>English Language&nbsp;</strong>-&nbsp;Knowledge&nbsp;of&nbsp;the&nbsp;structure&nbsp;and&nbsp;content&nbsp;of&nbsp;the English&nbsp;language&nbsp;including&nbsp;the&nbsp;meaning&nbsp;and&nbsp;spelling&nbsp;of&nbsp;words,&nbsp;rules&nbsp;of&nbsp;composition,&nbsp;and&nbsp;grammar.</li><li><strong>Communicat</strong><strong>i</strong><strong>on-&nbsp;</strong>Excellent interpersonal&nbsp;communication&nbsp;skills,&nbsp;both&nbsp;oral&nbsp;and&nbsp;written.</li><li><strong>Computers/&nbsp;Technical</strong><strong>-</strong><strong>--&nbsp;</strong>Personal&nbsp;computer&nbsp;skills,&nbsp;and&nbsp;all&nbsp;company&nbsp;computer&nbsp;applications&nbsp;as&nbsp;necessary, i.e. email; int&nbsp;ranet.</li><li><strong>Legal&nbsp;</strong><strong>and&nbsp;</strong><strong>Regulatory-&nbsp; &nbsp; &nbsp;</strong>Knowledge&nbsp;of&nbsp;laws&nbsp;and&nbsp;regulations&nbsp;governing&nbsp;the&nbsp;banking&nbsp;industry,&nbsp;particularly&nbsp;in&nbsp;the lending&nbsp;area.</li><li><strong>Bank Secrecy Act&nbsp;</strong>-&nbsp;In&nbsp;the&nbsp;performance&nbsp;of all the respective tasks and duties,&nbsp;employee will&nbsp;maintain&nbsp;knowledge&nbsp;of&nbsp;Bank&nbsp;Secrecy&nbsp;Act&nbsp;regulations&nbsp;and&nbsp;all&nbsp;other&nbsp;regulatory,&nbsp;security&nbsp;and&nbsp;bank&nbsp;policies&nbsp;and&nbsp;procedures.</li><li><strong>Flood Disaster Protection ACT&nbsp;</strong>-&nbsp;In the performance of all the respective tasks and&nbsp;duties,&nbsp;employee&nbsp;will maintain&nbsp;knowledge of Flood Disaster Protection Act regulations and&nbsp;all other regulatory,&nbsp;security and&nbsp;bank&nbsp;policies and&nbsp;procedures.</li><li><strong>Home&nbsp;Mortgage&nbsp;Disclosure&nbsp;Act&nbsp;(HMDA)&nbsp;</strong>In&nbsp;the&nbsp;performance&nbsp;of&nbsp;all&nbsp;the&nbsp;respective&nbsp;tasks&nbsp;and&nbsp;duties,&nbsp;employee will maintain&nbsp;knowledge of the&nbsp;Home&nbsp;Mortgage&nbsp;Disclosure Act regulations&nbsp;and all other regulatory,&nbsp;security&nbsp;and bank policies&nbsp;and&nbsp;procedures.</li><li><strong>Loan Portfolio -&nbsp;</strong>Knowledge<strong>&nbsp;</strong>In Participations, Swaps,&nbsp;Syndication,&nbsp;consumer&nbsp;and commercial&nbsp;loans.</li><li><strong>Bank&nbsp;Core&nbsp;System</strong> - Knowledge<strong>&nbsp;</strong>in&nbsp;formatting&nbsp;new&nbsp;products,&nbsp;as&nbsp;well&nbsp;as&nbsp;existing&nbsp;loan&nbsp;product&nbsp;s,&nbsp;to&nbsp;better&nbsp;enhance&nbsp;the&nbsp;interface&nbsp;from&nbsp;our&nbsp;LaserPro&nbsp;loan&nbsp;operation&nbsp;system to the Bank&rsquo;s core system.<strong>&nbsp;</strong></li></ul><p><strong>EDUCATION AND EXPERIENCE:</strong></p><ul><li>High&nbsp;School&nbsp;Diploma&nbsp;or&nbsp;Equivalent</li><li>Minimum&nbsp;of&nbsp;5 years&nbsp;Lending or&nbsp;Loan&nbsp;Servicing</li></ul><p>&nbsp;</p><p><strong>PHYSICAL/WORK&nbsp;CONDITIONS:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;&nbsp;</strong>In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. &nbsp;While performing duties the employee is required to sit, talk and hear frequently, lift up to 20 lbs. occasionally; may be required to work evenings and/or weekends, at tend remote meetings and/ or to travel.</p></div>\n",
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