Client Experience Coordinator – Medical Aesthetics

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    "datePosted": "2026-02-11",
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    "description": "<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">About Us</span></span></p>\n<p><span style=\"font-size: 12pt\">Eminence Medical Aesthetics is a high-end, results-driven medical spa known for advanced treatments, natural-looking outcomes, and an elevated client experience. We are seeking a polished, personable <span style=\"font-weight: bold\">Client Experience Coordinator</span> to serve as the face of our practice and help ensure every client interaction reflects our luxury brand standards.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Position Overview</span></span></p>\n<p><span style=\"font-size: 12pt\">This role is the first and last touchpoint in the client journey. You will manage front desk operations, coordinate scheduling, support treatment and skincare sales, and help maintain seamless daily clinic flow.</span></p>\n<p><span style=\"font-size: 12pt\">The ideal candidate is organized, warm, detail-driven, and comfortable balancing client hospitality with administrative precision.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Key Responsibilities</span></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\">Client Experience</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Greet, check-in, and check-out clients with professionalism and warmth</span></li>\n<li><span style=\"font-size: 12pt\">Create a welcoming, high-end environment at all times</span></li>\n<li><span style=\"font-size: 12pt\">Support retail skincare and treatment recommendations at checkout</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Scheduling &amp; Communication</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Support high-volume phone calls, texts, and appointment bookings</span></li>\n<li><span style=\"font-size: 12pt\">Confirm appointments and manage schedule optimization</span></li>\n<li><span style=\"font-size: 12pt\">Communicate clearly with clients regarding services, timing, and preparation</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Administrative &amp; Clinical Support</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Maintain accurate client records in EMR system</span></li>\n<li><span style=\"font-size: 12pt\">Capture before-and-after photos for medical records and marketing use</span></li>\n<li><span style=\"font-size: 12pt\">Assist with reporting, confirmations, and follow-ups</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Monitor and track inventory</span></li>\n<li><span style=\"font-size: 12pt\">Maintain a clean, organized, and polished reception and retail space</span></li>\n<li><span style=\"font-size: 12pt\">Support team workflow to ensure smooth daily operations</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Qualifications</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">2+ years front desk, administrative, or client coordination experience preferred</span></li>\n<li><span style=\"font-size: 12pt\">Medical spa, dermatology, hospitality or aesthetics experience strongly preferred</span></li>\n<li><span style=\"font-size: 12pt\">Excellent verbal and written communication skills</span></li>\n<li><span style=\"font-size: 12pt\">Strong multitasking and scheduling ability</span></li>\n<li><span style=\"font-size: 12pt\">Comfortable discussing skincare and services with clients</span></li>\n<li><span style=\"font-size: 12pt\">Professional, polished, and client-focused demeanor </span></li>\n<li><span style=\"font-size: 12pt\">Passion for beauty, skincare, and luxury client service</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Compensation &amp; Benefits</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">$20 – $25/hour + commission opportunities</span></li>\n<li><span style=\"font-size: 12pt\">Complimentary aesthetic treatments</span></li>\n<li><span style=\"font-size: 12pt\">Growth opportunities within a fast-growing medical aesthetics practice</span></li>\n<li><span style=\"font-size: 12pt\">Supportive, collaborative team environment</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">How to Apply</span></span></p>\n<p><span style=\"font-size: 12pt\">Submit your resume and a brief cover letter explaining why you would be a great fit for Eminence Medical Aesthetics.</span></p>",
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