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Customer Success Associate

Bipsync Ltd · New York, NY, United States · On Site · Active · $70,000–$90,000 / year · Rippling ATS

Job facts

FieldValue
CompanyBipsync Ltd
TitleCustomer Success Associate
Normalized title-
Department / teamAccount Management
LocationNew York, NY, United States
Work modelOn Site
Employment typeFull Time
Salary$70,000–$90,000 / year
Statusactive
ATS providerRippling ATS
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Bipsync Ltd.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in New York.Open
Department jobsActive postings in Account Management.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyBipsync Ltd
Source690ca478-ee6e-46ab-a1a3-36c3f2e24e66
ATS providerRippling ATS

Description

company Published: Jun 3, 2026 Deadline for applicants: Jun 20, 2026 Summary Bipsync is a fast-growing financial technology SaaS company with a product thoughtfully designed to optimise research management. Our customers include the world’s leading investment management firms, including fund and asset managers and asset allocators. You will be joining an established Customer Success team and will be entrusted with managing client relationships and looking after the well-being of Bipsync users. Bipsync has a blended office policy: combining the flexibility to work from home on a periodic basis along with collaborative in-office days at our Industrious-managed office at 25 Broadway. Competitive salary with the potential for a discretionary bonus on top of the base salary. We offer significant benefits in an exciting, friendly and flexible work environment. We are an equal-opportunities company that values diversity, and encourage all qualified applicants to apply. Please don’t hesitate to send in your application even if you don’t fully meet all the criteria. About Bipsync Bipsync is a leading provider of research and workflow management solutions purpose-built for investment management. We use modern technologies, agile processes, and user-centered design to drive speed, agility, quality, and efficiency into our clients’ processes to drive better decisions, faster. Bipsync clients span the entire investment management industry across asset class, strategy and size. The world’s largest allocators right through to pre-launch fund managers rely on Bipsync as a single system of record and modern productivity environment to help them power their unique investment processes and drive operational excellence. The Research Management market is worth billions of dollars, but until now has been served by old-fashioned, legacy software companies. Our modern, mobile-friendly, design-focused product quickly established a foothold and reputation, and now wins over most clients when we’re up against the competition. The opportunity is massive. We’re a fast-growing business with solid investment, a proven product strategy and a lucrative target market. This brings a number of benefits, including a high level of autonomy, a tightly-knitted team, and a lack of bureaucracy. The Bipsync team is driven by creative people who want to build extraordinary products for an underserved market. role About The Role The Customer Success Associate will play a vital role in supporting and enhancing the experience of Bipsync's clients. This role is focused on providing day-to-day support, troubleshooting, and onboarding assistance. The Associate will interact with their colleagues and clients to address issues, guide them through using our platform, and support the broader Customer Success team with ongoing client projects. This role requires strong problem-solving skills, attention to detail, and a passion for customer service. Responsibilities Building strong business relationships : Promptly manage and respond to client inquiries through various channels, ensuring timely and effective communication. Conduct user training sessions to empower clients with the skills and knowledge to maximize Bipsync’s value. Proactively troubleshoot and resolve client issues, maintaining a high standard of service and responsiveness. Handle and respond to client support requests via email, video conferencing, and support ticketing systems, ensuring issues are addressed comprehensively. Foster and maintain strong client relationships to enhance satisfaction and loyalty, acting as a trusted point of contact. Working cross functionally to provide insights and feedback: Act as a liaison between clients and the Product team, advocating for client requests and ensuring alignment with client needs. Track and manage tickets, keeping clients informed of status updates and notifying them upon resolution. Requirements Bachelor's degree and 1-3 years of experience in customer support, client services, or a related field. A finance or economics type Bachelor's Degree is beneficial. A solid understanding of HTML, CSS, JavaScript, and APIs is beneficial. Ability to work independently and as part of a team in a fast-paced environment. Excellent communication skills with a friendly, client-centered approach to service. Strong organizational skills with the ability to manage multiple support requests and prioritize tasks effectively. A problem-solving mindset with the ability to troubleshoot basic technical issues. Experience in investment management or SaaS is a plus but not essential. Previous experience using web-based applications. Comfortable using approved AI tools to improve speed and quality (e.g., summarizing ticket context, drafting clear client responses, and creating internal notes) and to follow repeatable prompt-based workflows, while checking accuracy and following data/privacy expectations. Benefits Competitive salary and discretionary bonus opportunity. Comprehensive medical, dental and vision insurance. 401(k) plan with employer matching. Employer-funded life insurance and disability coverage. FSA and HSA options. Enhanced parental leave and family-friendly policies. Mental health, wellness and employee assistance programmes. Unlimited PTO plus 10 company holidays. Flexible blended working and genuine work-life balance. Home office budget and new-hire equipment package. Ongoing learning, mentoring and career development opportunities. Regular team events, lunches and celebrations. Diversity and Inclusion Bipsync is proud to be an equal opportunities employer. Our inclusive culture empowers all of us to collaborate, belong, learn and grow. We recruit and reward based on capability and performance and encourage applications from all backgrounds and communities. We’re committed to having a team that is made up of diverse skills, experiences and abilities and we value the positive impact that difference has on our teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Full job record

Job IDad70bb98aea4ac9c1582b1edf541be675f32503f
Org IDc1017d49-2faf-4850-8a91-a988ab112e4a
Source ID690ca478-ee6e-46ab-a1a3-36c3f2e24e66
Board ID690ca478-ee6e-46ab-a1a3-36c3f2e24e66
Providerrippling
Provider Job Key69d7238c-e2ba-42a4-9074-72495f9879ad
TitleCustomer Success Associate
Normalized Title
Statusactive
Activeyes
Location TextNew York, NY, United States
DepartmentAccount Management
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionNY
CityNew York
Salary RawUSD 70000-90000 YEAR
Salary Min70,000
Salary Max90,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://ats.rippling.com/careers-at-bipsync/jobs/69d7238c-e2ba-42a4-9074-72495f9879ad
Apply URLhttps://ats.rippling.com/careers-at-bipsync/jobs/69d7238c-e2ba-42a4-9074-72495f9879ad
First Seen At2026-06-03 12:17:49Z
Last Seen At2026-06-06 20:34:23Z
Last Checked At2026-06-06 20:34:23Z
Last Changed At2026-06-06 20:34:23Z
Inactive At
Source Posted At2026-06-02 08:20:04Z
Source Updated At
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      "role": "<meta><h5 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0px;margin-top:10px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">About The Role</strong></b></h5><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">The Customer Success Associate will play a vital role in supporting and enhancing the experience of Bipsync's clients. This role is focused on providing day-to-day support, troubleshooting, and onboarding assistance. The Associate will interact with their colleagues and clients to address issues, guide them through using our platform, and support the broader Customer Success team with ongoing client projects. This role requires strong problem-solving skills, attention to detail, and a passion for customer service.</span></p><h5 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0px;margin-top:10px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(42,39,49);white-space:pre-wrap;\">Responsibilities</strong></b></h5><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(32,33,36);background-color:white;font-size:12pt;white-space:pre-wrap;\">Building strong business relationships</span><span style=\"color:black;font-size:12pt;white-space:pre-wrap;\">:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Promptly manage and respond to client inquiries through various channels, ensuring timely and effective communication.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Conduct user training sessions to empower clients with the skills and knowledge to maximize Bipsync’s value.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Proactively troubleshoot and resolve client issues, maintaining a high standard of service and responsiveness.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Handle and respond to client support requests via email, video conferencing, and support ticketing systems, ensuring issues are addressed comprehensively.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Foster and maintain strong client relationships to enhance satisfaction and loyalty, acting as a trusted point of contact.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;font-size:12pt;white-space:pre-wrap;\">Working cross functionally to provide insights and feedback:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Act as a liaison between clients and the Product team, advocating for client requests and ensuring alignment with client needs.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Track and manage tickets, keeping clients informed of status updates and notifying them upon resolution.</span></li></ul><h5 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0px;margin-top:10px;margin-bottom:4px;text-align:start;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Requirements</span></h5><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Bachelor's degree and 1-3 years of experience in customer support, client services, or a related field.</span></li><li style=\"font-size:12pt;list-style:none;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><ul data-pattern=\"discCircleSquare\" data-depth=\"2\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin-left:0px;margin-right:0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:circle;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">A finance or economics type Bachelor's Degree is beneficial.</span></li></ul></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">A solid understanding of HTML, CSS, JavaScript, and APIs is beneficial.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Ability to work independently and as part of a team in a fast-paced environment.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Excellent communication skills with a friendly, client-centered approach to service.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Strong organizational skills with the ability to manage multiple support requests and prioritize tasks effectively.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">A problem-solving mindset with the ability to troubleshoot basic technical issues.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Experience in investment management or SaaS is a plus but not essential.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Previous experience using web-based applications.&nbsp;</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Comfortable using approved AI tools to improve speed and quality (e.g., summarizing ticket context, drafting clear client responses, and creating internal notes) and to follow repeatable prompt-based workflows, while checking accuracy and following data/privacy expectations.</span></li></ul><h5 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0px;margin-top:10px;margin-bottom:4px;text-align:start;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Benefits</span></h5><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Competitive salary and discretionary bonus opportunity.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Comprehensive medical, dental and vision insurance.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">401(k) plan with employer matching.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Employer-funded life insurance and disability coverage.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">FSA and HSA options.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Enhanced parental leave and family-friendly policies.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Mental health, wellness and employee assistance programmes.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Unlimited PTO plus 10 company holidays.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Flexible blended working and genuine work-life balance.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Home office budget and new-hire equipment package.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Ongoing learning, mentoring and career development opportunities.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Regular team events, lunches and celebrations.</span></li></ul><h5 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0px;margin-top:10px;margin-bottom:4px;text-align:start;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Diversity and Inclusion</span></h5><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Bipsync is proud to be an equal opportunities employer. Our </span><a href=\"https://bipsync.com/blog/bipsync-awarded-leading-level-in-equality-diversity-program/\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">inclusive culture</span></a><span style=\"font-size:12pt;white-space:pre-wrap;\"> empowers all of us to collaborate, belong, learn and grow. We recruit and reward based on capability and performance and encourage applications from all backgrounds and communities. We’re committed to having a team that is made up of diverse skills, experiences and abilities and we value the positive impact that difference has on our teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:12pt;font-style:italic;white-space:pre-wrap;\">Published: Jun 3, 2026</strong></b></i></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><i><b><strong style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:12pt;font-style:italic;white-space:pre-wrap;\">Deadline for applicants:&nbsp; Jun 20, 2026</strong></b></i></p><h5 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0px;margin-top:10px;margin-bottom:4px;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">Summary</span></h5><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Bipsync is a fast-growing financial technology SaaS company with a product thoughtfully designed to optimise research management.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Our customers include the world’s leading investment management firms, including fund and asset managers and asset allocators.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">You will be joining an established Customer Success team and will </span><span style=\"color:rgb(42,39,49);font-size:12pt;white-space:pre-wrap;\">be entrusted with managing client relationships and looking after the well-being of Bipsync users.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(29,28,29);font-size:12pt;white-space:pre-wrap;\">Bipsync has a blended office policy: combining the flexibility to work from home on a periodic basis along with collaborative in-office days at our Industrious-managed office at 25 Broadway.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Competitive salary with the potential for a discretionary bonus on top of the base salary.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">We offer significant benefits in an exciting, friendly and flexible work environment.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">We are an equal-opportunities company that values diversity, and encourage all qualified applicants to apply. Please don’t hesitate to send in your application even if you don’t fully meet all the criteria.</span></li></ul><h5 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0px;margin-top:10px;margin-bottom:4px;text-align:start;padding-left:0px;\"><span style=\"white-space:pre-wrap;\">About Bipsync</span></h5><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">Bipsync is a leading provider of research and workflow management solutions purpose-built for investment management. We use modern technologies, agile processes, and user-centered design to drive speed, agility, quality, and efficiency into our clients’ processes to drive better decisions, faster. Bipsync clients span the entire investment management industry across asset class, strategy and size. The world’s largest allocators right through to pre-launch fund managers rely on Bipsync as a single system of record and modern productivity environment to help them power their unique investment processes and drive operational excellence.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">The Research Management market is worth billions of dollars, but until now has been served by old-fashioned, legacy software companies. Our modern, mobile-friendly, design-focused product quickly established a foothold and reputation, and now wins over most clients when we’re up against the competition. The opportunity is massive.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:12pt;white-space:pre-wrap;\">We’re a fast-growing business with solid investment, a proven product strategy and a lucrative target market. This brings a number of benefits, including a high level of autonomy, a tightly-knitted team, and a lack of bureaucracy. The Bipsync team is driven by creative people who want to build extraordinary products for an underserved market.</span></p>"
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