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Engine Workshop Technician (Apprentice)
Fa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1006 · Winnipeg, MB, Canada; Canada, MB, Winnipeg, Cummins Western Canada, Winnipeg, MB, CA · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1006 |
| Title | Engine Workshop Technician (Apprentice) |
| Normalized title | - |
| Department / team | Service |
| Location | Winnipeg, MB, Canada |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-04 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1006. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Winnipeg. | Open |
| Department jobs | Active postings in Service. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Espx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1006 |
| Source | e1c46240-310f-4db8-81d3-a53503e8bc41 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Job Summary:
Assist with general workshop activities while completing on the job and classroom based training.
We are looking for a talented Engine Workshop Technician (Apprentice) to join our Distribution business in (Winnipeg, MB).
Will make an impact in the following ways:
Key Responsibilities:
Assist in cleaning, inspecting, disassembling and other basic workshop activities Learns Standard Repair Times (SRTs) and follows documented procedures and policies to complete basic repairs and maintenance Assists with completing required documentation, such as work completed documentation and time sheets via handwritten forms or business system input screens Completes training in line with skill and business requirements Maintains work area and tools for cleanliness and proper operation Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor
Responsibilities
Competencies:
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Ensures accountability - Holding self and others accountable to meet commitments.
Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
Secondary school diploma or equivalent
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Minimal level of work shop experience required or basic level knowledge of engine products
Basic mechanical knowledge
Qualifications
Position Overview
We are seeking a motivated and ambitious In‑Shop Diesel Engine Technician Apprentice to join our service team. The ideal candidate is a self‑starter, safety‑minded, with strong ability to learn and develop the skills to use computer‑based diagnostic tools. This role requires a collaborative team approach while maintaining a high level of individual accountability and workmanship.
Key Responsibilities
Diagnose, repair, and overhaul diesel engines and related components in a shop environment under the direction of a journeyman Utilize QSOL and computer‑based diagnostic tools to troubleshoot mechanical and electronic issues Perform inspections, maintenance, and repairs in accordance with manufacturer specifications Accurately document work performed, findings, and parts usage using electronic systems Adhere to all safety policies, procedures, and regulatory requirements Collaborate effectively with technicians, service advisors, and supervisors to meet quality and productivity targets Maintain a clean, organized, and safe work area, a great attitude and teamwork mindset Required Qualifications
Apprentice Diesel Technician certification (or equivalent experience) preferred Working knowledge of diesel engines, emissions systems, and electronic controls Proficient with computer‑based diagnostic software and service information systems Commitment to workplace safety and best practices Strong problem‑solving skills and attention to detail Effective communication skills, team‑oriented mindset and accountability Ideal Candidate Attributes
Self‑motivated with a strong work ethic Safety‑focused with a proactive approach to hazard identification Comfortable working in a fast‑paced shop environment Willingness to learn and adapt to new technology and procedures Positive attitude and dependable attendance
-This role requires a 5 year motor vehicle report, free from major violations and must meet the conditions of the company policy
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.
At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check. Apprenticeship documentation and certification will be required prior to hire.
Company
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Full job record
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| Org ID | 5fd86824-2aa2-4ce8-9b02-1b5cd14d7743 |
| Source ID | e1c46240-310f-4db8-81d3-a53503e8bc41 |
| Board ID | e1c46240-310f-4db8-81d3-a53503e8bc41 |
| Provider | oracle_hcm |
| Provider Job Key | 2429846 |
| Title | Engine Workshop Technician (Apprentice) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Winnipeg, MB, Canada; Canada, MB, Winnipeg, Cummins Western Canada, Winnipeg, MB, CA |
| Department | Service |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | Canada |
| Region | MB |
| City | Winnipeg |
| Salary Raw | Description Job Summary: Assist with general workshop activities while completing on the job and classroom based training. We are looking for a talented Engine Workshop Technician (Apprentice) to join our Distribution business in (Winnipeg, MB). Will make an impact in the following ways: Key Responsibilities: Assist in cleaning, inspecting, disassembling and other basic workshop activities Learns Standard Repair Times (SRTs) and follows documented procedures and policies to complete basic repairs and maintenance Assists with completing required documentation, such as work completed documentation and time sheets via handwritten forms or business system input screens Completes training in line with skill and business requirements Maintains work area and tools for cleanliness and proper operation Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor Responsibilities Competencies: Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Ensures accountability - Holding self and others accountable to meet commitments. Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently. Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently. Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: Secondary school diploma or equivalent This position may require licensing for compliance with export controls or sanctions regulations. Experience: Minimal level of work shop experience required or basic level knowledge of engine products Basic mechanical knowledge Qualifications Position Overview We are seeking a motivated and ambitious In‑Shop Diesel Engine Technician Apprentice to join our service team. The ideal candidate is a self‑starter, safety‑minded, with strong ability to learn and develop the skills to use computer‑based diagnostic tools. This role requires a collaborative team approach while maintaining a high level of individual accountability and workmanship. Key Responsibilities Diagnose, repair, and overhaul diesel engines and related components in a shop environment under the direction of a journeyman Utilize QSOL and computer‑based diagnostic tools to troubleshoot mechanical and electronic issues Perform inspections, maintenance, and repairs in accordance with manufacturer specifications Accurately document work performed, findings, and parts usage using electronic systems Adhere to all safety policies, procedures, and regulatory requirements Collaborate effectively with technicians, service advisors, and supervisors to meet quality and productivity targets Maintain a clean, organized, and safe work area, a great attitude and teamwork mindset Required Qualifications Apprentice Diesel Technician certification (or equivalent experience) preferred Working knowledge of diesel engines, emissions systems, and electronic controls Proficient with computer‑based diagnostic software and service information systems Commitment to workplace safety and best practices Strong problem‑solving skills and attention to detail Effective communication skills, team‑oriented mindset and accountability Ideal Candidate Attributes Self‑motivated with a strong work ethic Safety‑focused with a proactive approach to hazard identification Comfortable working in a fast‑paced shop environment Willingness to learn and adapt to new technology and procedures Positive attitude and dependable attendance -This role requires a 5 year motor vehicle report, free from major violations and must meet the conditions of the company policy Compensation and Benefits Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits. At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check. Apprenticeship documentation and certification will be required prior to hire. Company Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://fa-espx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1006/job/2429846 |
| Apply URL | https://fa-espx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1006/job/2429846 |
| First Seen At | 2026-06-06 11:43:46Z |
| Last Seen At | 2026-06-06 11:43:46Z |
| Last Checked At | 2026-06-06 11:43:46Z |
| Last Changed At | 2026-06-06 11:43:46Z |
| Inactive At | — |
| Source Posted At | 2026-06-04 21:26:29Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-espx-saasfaprod1.fa.ocs.oraclecloud.com|CX_1006/date=2026-06-06/2026-06-06T11-42-48-225Z-5714dcdc06f3e901ee8bc6e44c495c25c6276a82d805fc6c2a8b74c5adad0981.json |
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"ExternalQualificationsStr": "<p><strong>Position Overview</strong></p><p>We are seeking a motivated and ambitious In‑Shop Diesel Engine Technician Apprentice to join our service team. The ideal candidate is a self‑starter, safety‑minded, with strong ability to learn and develop the skills to use computer‑based diagnostic tools. This role requires a collaborative team approach while maintaining a high level of individual accountability and workmanship.</p><p><strong>Key Responsibilities</strong></p><ul><li>Diagnose, repair, and overhaul diesel engines and related components in a shop environment under the direction of a journeyman </li><li>Utilize QSOL and computer‑based diagnostic tools to troubleshoot mechanical and electronic issues</li><li>Perform inspections, maintenance, and repairs in accordance with manufacturer specifications</li><li>Accurately document work performed, findings, and parts usage using electronic systems</li><li>Adhere to all safety policies, procedures, and regulatory requirements</li><li>Collaborate effectively with technicians, service advisors, and supervisors to meet quality and productivity targets</li><li>Maintain a clean, organized, and safe work area, a great attitude and teamwork mindset </li></ul><p><strong>Required Qualifications</strong></p><ul><li>Apprentice Diesel Technician certification (or equivalent experience) preferred</li><li>Working knowledge of diesel engines, emissions systems, and electronic controls</li><li>Proficient with computer‑based diagnostic software and service information systems</li><li>Commitment to workplace safety and best practices</li><li>Strong problem‑solving skills and attention to detail</li><li>Effective communication skills, team‑oriented mindset and accountability</li></ul><p><strong>Ideal Candidate Attributes</strong></p><ul><li>Self‑motivated with a strong work ethic</li><li>Safety‑focused with a proactive approach to hazard identification</li><li>Comfortable working in a fast‑paced shop environment</li><li>Willingness to learn and adapt to new technology and procedures</li><li>Positive attitude and dependable attendance</li></ul><p><br />-This role requires a 5 year motor vehicle report, free from major violations and must meet the conditions of the company policy</p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\"><strong>Compensation and Benefits</strong> </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\">Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits. </span></p><p><span style=\"color:#cd5937;font-family:'times new roman' , serif;font-size:10pt\"> </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\"> </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\">At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society. </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\"> </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\">Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\"> </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\">The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check. Apprenticeship documentation and certification will be required prior to hire.</span></p><p> </p><p> </p>",
"InternalQualificationsStr": "<p><strong>Position Overview</strong></p><p>We are seeking a motivated and ambitious In‑Shop Diesel Engine Technician Apprentice to join our service team. The ideal candidate is a self‑starter, safety‑minded, with strong ability to learn and develop the skills to use computer‑based diagnostic tools. This role requires a collaborative team approach while maintaining a high level of individual accountability and workmanship.</p><p><strong>Key Responsibilities</strong></p><ul><li>Diagnose, repair, and overhaul diesel engines and related components in a shop environment under the direction of a journeyman </li><li>Utilize QSOL and computer‑based diagnostic tools to troubleshoot mechanical and electronic issues</li><li>Perform inspections, maintenance, and repairs in accordance with manufacturer specifications</li><li>Accurately document work performed, findings, and parts usage using electronic systems</li><li>Adhere to all safety policies, procedures, and regulatory requirements</li><li>Collaborate effectively with technicians, service advisors, and supervisors to meet quality and productivity targets</li><li>Maintain a clean, organized, and safe work area, a great attitude and teamwork mindset </li></ul><p><strong>Required Qualifications</strong></p><ul><li>Apprentice Diesel Technician certification (or equivalent experience) preferred</li><li>Working knowledge of diesel engines, emissions systems, and electronic controls</li><li>Proficient with computer‑based diagnostic software and service information systems</li><li>Commitment to workplace safety and best practices</li><li>Strong problem‑solving skills and attention to detail</li><li>Effective communication skills, team‑oriented mindset and accountability</li></ul><p><strong>Ideal Candidate Attributes</strong></p><ul><li>Self‑motivated with a strong work ethic</li><li>Safety‑focused with a proactive approach to hazard identification</li><li>Comfortable working in a fast‑paced shop environment</li><li>Willingness to learn and adapt to new technology and procedures</li><li>Positive attitude and dependable attendance</li></ul><p><br />-This role requires a 5 year motor vehicle report, free from major violations and must meet the conditions of the company policy</p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\"><strong>Compensation and Benefits</strong> </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\">Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits. </span></p><p><span style=\"color:#cd5937;font-family:'times new roman' , serif;font-size:10pt\"> </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\"> </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\">At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society. </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\"> </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\">Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\"> </span></p><p><span style=\"font-family:'times new roman' , serif;font-size:10pt\">The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check. Apprenticeship documentation and certification will be required prior to hire.</span></p><p> </p><p> </p>",
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"InternalResponsibilitiesStr": "<p><strong>Competencies: </strong><br />Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.<br /><br />Ensures accountability - Holding self and others accountable to meet commitments.<br /><br />Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.<br /><br />Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.<br /><br />Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.<br /><br />Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.<br /><br />Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.<br /><br />Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution. <br /><br />Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently.<br /><br />Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.<br /><br />Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done. <br /><br />Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.<br /><br />Values differences - Recognizing the value that different perspectives and cultures bring to an organization. <br /><br /><strong>Education, Licenses, Certifications: </strong><br />Secondary school diploma or equivalent<br />This position may require licensing for compliance with export controls or sanctions regulations. <br /><br /><strong>Experience: </strong><br />Minimal level of work shop experience required or basic level knowledge of engine products<br />Basic mechanical knowledge</p>",
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