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Manager of Support Services, AVES

Ethosveterinaryhealth · Austin, TX, 78730 · On Site · Deleted · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyEthosveterinaryhealth
TitleManager of Support Services, AVES
Normalized title-
Department / team-
LocationAustin, TX, United States
Work modelOn Site
Employment typeFull Time
SalaryUSD
Statusdeleted
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-04-06 / 2026-05-30
Changed / last seen2026-06-13 / 2026-06-11

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City jobsActive postings in Austin.Open
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Linked records

CompanyEthosveterinaryhealth
Source0ef6690f-b517-4ff3-b496-a162d4a72675
ATS providerJazzHR / ApplyToJob

Description

Manager of Support Services   Are you looking for an exciting opportunity to make a meaningful impact in a fast-paced veterinary hospital?  At Austin Veterinary Emergency & Specialty (AVES) , we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital. We are seeking a Manager of Support Services to join our Leadership Team. In this role, you will oversee hospital operations, manage logistics and resources, ensure compliance with regulations, and lead a team dedicated to supporting high-quality patient care—all while contributing to the hospital’s strategic growth and mission. About the Role: The Manager of Support Services is a key member of the Leadership Team and reports directly to the Hospital Director and Medical Director. This role is responsible for overseeing the operational functions of Support Services across the hospital, ensuring that all infrastructure, equipment, materials, and operational systems are maintained to support high-quality patient care. The Manager of Support Services directs logistics and operational resources including equipment management, facility maintenance, safety and regulatory compliance, inventory management, vendor coordination, and departmental support. This position ensures the hospital maintains compliance with all applicable government regulations, licensing requirements, and accreditation standards. This role plays an active part in hospital strategic planning and collaborates with leadership to support the hospital’s Mission, Vision, and Core Values. The Manager of Support Services also supervises personnel responsible for support services operations and ensures departments function efficiently in a fast-paced specialty and emergency hospital environment. The Manager of Support Services provides operational leadership and administrative oversight for inventory management, facilities and building operations, pharmacy, and laboratory services . This role ensures these departments operate efficiently, comply with regulatory requirements, and maintain the resources necessary for high-quality patient care Compensation: $68,000-$80,000, based on experience/skills Schedule: Full Time Monday - Friday 5 x 8 hour shifts Essential Functions Equipment Management Monitor and respond to equipment-related requests. Troubleshoot issues and coordinate shipping, tracking, and replacement when needed. Maintain accurate equipment inventory and tracking. Schedule and oversee preventative maintenance and servicing. Manage service contracts with vendors and repair providers. Safety and Regulatory Compliance Ensure safety protocols are maintained for patients, clients, and staff. Monitor incident reporting and assist with Root Cause Analysis when required. Support new hire orientation and safety training programs. Ensure completion of required safety checks and regulatory training. Maintain compliance documentation including OSHA records, SDS, hazardous waste tracking, radiation monitoring, rabies exposure documentation, and adverse event reports. Manage injury reports, Workers’ Compensation documentation, and employee retraining when needed. Facilities Management Conduct routine facility walk-throughs to ensure safety and operational readiness. Monitor and respond to facilities-related service requests. Coordinate repairs, preventative maintenance, and vendor services. Maintain relationships with landlords, property managers, and contractors. Ensure compliance with state and local permits and facility regulations. Oversee third-party service providers including custodial, IT, and maintenance vendors. Support facility planning, storage management, and expansion or renovation projects. Inventory and Supply Management Oversee ordering, tracking, and organization of hospital inventory including pharmacy supplies, blood products, medical equipment, and patient care supplies. Ensure DEA compliance for controlled substances, including cycle counts, discrepancy reporting, and proper disposal. Conduct quarterly inventory audits. Oversee invoice reconciliation and inventory documentation. Administrative and Operational Support Support hospital leadership with operational initiatives and assigned projects. Maintain and organize hospital Standard Operating Procedures (SOPs). Assist with development and implementation of policies and procedures. Attend leadership and operational meetings. Research and implement new vendors, equipment, and operational solutions as needed. Leadership and Strategic Responsibilities Demonstrate strong leadership, communication, and team-building skills. Maintain operational accountability for Support Services functions. Identify opportunities for operational improvement and strategic initiatives. Collaborate with leadership to implement operational strategies and performance improvements. Promote a patient-centered approach across clinical and operational teams. Support recruitment, retention, and employee engagement. Participate in planning and implementation of new hospital services or programs. Maintain knowledge of regulatory requirements and industry best practices. Qualifications: 4-year degree from an accredited university in Healthcare Administration, Business Administration, or related major Minimum five years of progressive leadership experience in veterinary hospital operations, healthcare operations, facilities management, or inventory management. Experience working in a fast-paced veterinary specialty or emergency hospital environment preferred. Strong leadership and organizational skills. Ability to manage multiple operational priorities in a high-volume clinical environment. Excellent interpersonal, communication, and problem-solving skills. Working knowledge of regulatory requirements relevant to veterinary hospitals. Knowledge of building systems including electrical, HVAC, plumbing, and mechanical systems. Ability to adapt to evolving operational needs within veterinary medicine. Basic computer proficiency including Microsoft Office and other business software systems. Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus Benefits Include: 401(k) with matching Health, Dental, and Vision insurance Health Savings Account (HSA) / Flexible Spending Account (FSA) Life and Disability insurance Paid Time Off (PTO) and Holidays Employee Assistance Program and Discounts (including Pet Discount) Professional development and tuition assistance Uniform stipend Retirement plan Why AVES? Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center , providing both medical and radiation oncology. We’ve Moved! AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive. Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff. Come join us and be part of a hospital that’s growing, evolving, and making a difference every single day. For more information about our hospital, please visit https://www.austinvets.com Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.

Full job record

Job IDad66e372c260e645951dec908123b804f0783f40
Org ID30836be7-4e55-4680-a3b6-b1d6acc248bf
Source ID0ef6690f-b517-4ff3-b496-a162d4a72675
Board ID0ef6690f-b517-4ff3-b496-a162d4a72675
Providerjazzhr
Provider Job Key9LSL8AoJyi
TitleManager of Support Services, AVES
Normalized Title—
Statusdeleted
Activeno
Location TextAustin, TX, 78730
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionTX
CityAustin
Salary RawUSD
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://ethosveterinaryhealth.applytojob.com/apply/9LSL8AoJyi/Manager-Of-Support-Services-AVES
Apply URLhttps://ethosveterinaryhealth.applytojob.com/apply/9LSL8AoJyi/Manager-Of-Support-Services-AVES
First Seen At2026-05-30 05:41:43Z
Last Seen At2026-06-11 11:17:02Z
Last Checked At2026-06-13 12:06:19Z
Last Changed At2026-06-13 12:06:19Z
Inactive At2026-06-13 12:06:19Z
Source Posted At2026-04-06 00:00:00Z
Source Updated At—
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    "description_html": "<div style=\"text-align:center;\"><img alt=\"\" height=\"100\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240416144804-aves%20logo.JPG\" width=\"275\"></div><div style=\"text-align:center;\"><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Manager of Support Services</span></span></span></span></b></span></span><br> </div><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">Are you looking for an exciting opportunity to make a meaningful impact in a fast-paced veterinary hospital? </span></span><b>At Austin Veterinary Emergency & Specialty (AVES)</b>, we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital.<br><br><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">We are seeking a <b>Manager of Support Services</b> to join our Leadership Team. In this role, you will oversee hospital operations, manage logistics and resources, ensure compliance with regulations, and lead a team dedicated to supporting high-quality patient care—all while contributing to the hospital’s strategic growth and mission.</span></span><br><br><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:Aptos, sans-serif;\">About the Role:</span></b><br><span style=\"font-family:Aptos, sans-serif;\">The <b>Manager of Support Services</b> is a key member of the Leadership Team and reports directly to the Hospital Director and Medical Director. This role is responsible for overseeing the operational functions of Support Services across the hospital, ensuring that all infrastructure, equipment, materials, and operational systems are maintained to support high-quality patient care.</span></span><br><br><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">The <b>Manager of Support Services</b> directs logistics and operational resources including equipment management, facility maintenance, safety and regulatory compliance, inventory management, vendor coordination, and departmental support. This position ensures the hospital maintains compliance with all applicable government regulations, licensing requirements, and accreditation standards.</span></span><br><br><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">This role plays an active part in hospital strategic planning and collaborates with leadership to support the hospital’s Mission, Vision, and Core Values. The <b>Manager of Support Services</b> also supervises personnel responsible for support services operations and ensures departments function efficiently in a fast-paced specialty and emergency hospital environment.</span></span><br><br><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:115%;\">The <b>Manager of Support Services</b> provides operational leadership and administrative oversight for <i>inventory management, facilities and building operations, pharmacy, and laboratory services</i>. This role ensures these departments operate efficiently, comply with regulatory requirements, and maintain the resources necessary for high-quality patient care</span></span></span><br><br><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Compensation:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">$68,000-$80,000, based on experience/skills</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:115%;\">Schedule:</span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:107%;\">Full Time</span></b></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Monday - Friday</span></span></span></span></li><li style=\"margin-left:8px;margin-bottom:11px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:107%;\">5 x 8 hour shifts</span></b></span></span></span></li></ul></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"line-height:115%;\">Essential Functions</span></u></b></span></span></span><h3 style=\"margin-top:11px;margin-bottom:5px;\"><span style=\"font-size:14px;\"><b><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Equipment Management</span></span></b></span></h3><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Monitor and respond to equipment-related requests.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Troubleshoot issues and coordinate shipping, tracking, and replacement when needed.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain accurate equipment inventory and tracking.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Schedule and oversee preventative maintenance and servicing.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Manage service contracts with vendors and repair providers.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Safety and Regulatory Compliance</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ensure safety protocols are maintained for patients, clients, and staff.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Monitor incident reporting and assist with Root Cause Analysis when required.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Support new hire orientation and safety training programs.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ensure completion of required safety checks and regulatory training.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain compliance documentation including OSHA records, SDS, hazardous waste tracking, radiation monitoring, rabies exposure documentation, and adverse event reports.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Manage injury reports, Workers’ Compensation documentation, and employee retraining when needed.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Facilities Management</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Conduct routine facility walk-throughs to ensure safety and operational readiness.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Monitor and respond to facilities-related service requests.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Coordinate repairs, preventative maintenance, and vendor services.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain relationships with landlords, property managers, and contractors.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ensure compliance with state and local permits and facility regulations.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Oversee third-party service providers including custodial, IT, and maintenance vendors.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Support facility planning, storage management, and expansion or renovation projects.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Inventory and Supply Management</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Oversee ordering, tracking, and organization of hospital inventory including pharmacy supplies, blood products, medical equipment, and patient care supplies.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ensure DEA compliance for controlled substances, including cycle counts, discrepancy reporting, and proper disposal.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Conduct quarterly inventory audits.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Oversee invoice reconciliation and inventory documentation.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Administrative and Operational Support</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Support hospital leadership with operational initiatives and assigned projects.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain and organize hospital Standard Operating Procedures (SOPs).</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Assist with development and implementation of policies and procedures.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Attend leadership and operational meetings.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Research and implement new vendors, equipment, and operational solutions as needed.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Leadership and Strategic Responsibilities</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Demonstrate strong leadership, communication, and team-building skills.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain operational accountability for Support Services functions.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Identify opportunities for operational improvement and strategic initiatives.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Collaborate with leadership to implement operational strategies and performance improvements.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Promote a patient-centered approach across clinical and operational teams.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Support recruitment, retention, and employee engagement.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Participate in planning and implementation of new hospital services or programs.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain knowledge of regulatory requirements and industry best practices.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:106%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:106%;\">Qualifications:</span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">4-year degree from an accredited university in Healthcare Administration, Business Administration, or related major </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Minimum five years of progressive leadership experience in veterinary hospital operations, healthcare operations, facilities management, or inventory management.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Experience working in a fast-paced veterinary specialty or emergency hospital environment preferred.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Strong leadership and organizational skills.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ability to manage multiple operational priorities in a high-volume clinical environment.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Excellent interpersonal, communication, and problem-solving skills.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Working knowledge of regulatory requirements relevant to veterinary hospitals.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Knowledge of building systems including electrical, HVAC, plumbing, and mechanical systems.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ability to adapt to evolving operational needs within veterinary medicine.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Basic computer proficiency including Microsoft Office and other business software systems.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:107%;\">Fluent English skills (speaking & reading)</span></b><span style=\"line-height:107%;\"> are required for the role; fluency in multiple languages a plus</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Benefits Include:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">401(k) with matching</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Health, Dental, and Vision insurance</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Health Savings Account (HSA) / Flexible Spending Account (FSA)</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Life and Disability insurance</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Paid Time Off (PTO) and Holidays</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Employee Assistance Program and Discounts (including Pet Discount)</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Professional development and tuition assistance</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Uniform stipend</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Retirement plan</span></span></span></span></li></ul><span style=\"font-size:14px;\"><b>Why AVES?</b><br><b>Austin Veterinary Emergency and Specialty Center (AVES)</b> has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including <b>Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center</b>, providing both medical and radiation oncology.<br><br><b>We’ve Moved!</b><br><b>AVES</b> has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.<br>Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.<br><br>Come join us and be part of a hospital that’s growing, evolving, and making a difference every single day.<br><br><br>For more information about our hospital, please visit <a href=\"https://www.austinvets.com\">https://www.austinvets.com</a></span><br><br><i>Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</i><br><br><i>Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</i><br><br><i>Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.</i><br> ",
    "description_text": "Manager of Support Services\n Are you looking for an exciting opportunity to make a meaningful impact in a fast-paced veterinary hospital?  At Austin Veterinary Emergency & Specialty (AVES) , we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital.\n We are seeking a Manager of Support Services to join our Leadership Team. In this role, you will oversee hospital operations, manage logistics and resources, ensure compliance with regulations, and lead a team dedicated to supporting high-quality patient care—all while contributing to the hospital’s strategic growth and mission.\n About the Role:\n The Manager of Support Services is a key member of the Leadership Team and reports directly to the Hospital Director and Medical Director. This role is responsible for overseeing the operational functions of Support Services across the hospital, ensuring that all infrastructure, equipment, materials, and operational systems are maintained to support high-quality patient care.\n The Manager of Support Services directs logistics and operational resources including equipment management, facility maintenance, safety and regulatory compliance, inventory management, vendor coordination, and departmental support. This position ensures the hospital maintains compliance with all applicable government regulations, licensing requirements, and accreditation standards.\n This role plays an active part in hospital strategic planning and collaborates with leadership to support the hospital’s Mission, Vision, and Core Values. The Manager of Support Services also supervises personnel responsible for support services operations and ensures departments function efficiently in a fast-paced specialty and emergency hospital environment.\n The Manager of Support Services provides operational leadership and administrative oversight for inventory management, facilities and building operations, pharmacy, and laboratory services . This role ensures these departments operate efficiently, comply with regulatory requirements, and maintain the resources necessary for high-quality patient care\n Compensation: $68,000-$80,000, based on experience/skills\n Schedule: Full Time Monday - Friday\n 5 x 8 hour shifts\n Essential Functions Equipment Management\n Monitor and respond to equipment-related requests.\n Troubleshoot issues and coordinate shipping, tracking, and replacement when needed.\n Maintain accurate equipment inventory and tracking.\n Schedule and oversee preventative maintenance and servicing.\n Manage service contracts with vendors and repair providers.\n Safety and Regulatory Compliance Ensure safety protocols are maintained for patients, clients, and staff.\n Monitor incident reporting and assist with Root Cause Analysis when required.\n Support new hire orientation and safety training programs.\n Ensure completion of required safety checks and regulatory training.\n Maintain compliance documentation including OSHA records, SDS, hazardous waste tracking, radiation monitoring, rabies exposure documentation, and adverse event reports.\n Manage injury reports, Workers’ Compensation documentation, and employee retraining when needed.\n Facilities Management Conduct routine facility walk-throughs to ensure safety and operational readiness.\n Monitor and respond to facilities-related service requests.\n Coordinate repairs, preventative maintenance, and vendor services.\n Maintain relationships with landlords, property managers, and contractors.\n Ensure compliance with state and local permits and facility regulations.\n Oversee third-party service providers including custodial, IT, and maintenance vendors.\n Support facility planning, storage management, and expansion or renovation projects.\n Inventory and Supply Management Oversee ordering, tracking, and organization of hospital inventory including pharmacy supplies, blood products, medical equipment, and patient care supplies.\n Ensure DEA compliance for controlled substances, including cycle counts, discrepancy reporting, and proper disposal.\n Conduct quarterly inventory audits.\n Oversee invoice reconciliation and inventory documentation.\n Administrative and Operational Support Support hospital leadership with operational initiatives and assigned projects.\n Maintain and organize hospital Standard Operating Procedures (SOPs).\n Assist with development and implementation of policies and procedures.\n Attend leadership and operational meetings.\n Research and implement new vendors, equipment, and operational solutions as needed.\n Leadership and Strategic Responsibilities Demonstrate strong leadership, communication, and team-building skills.\n Maintain operational accountability for Support Services functions.\n Identify opportunities for operational improvement and strategic initiatives.\n Collaborate with leadership to implement operational strategies and performance improvements.\n Promote a patient-centered approach across clinical and operational teams.\n Support recruitment, retention, and employee engagement.\n Participate in planning and implementation of new hospital services or programs.\n Maintain knowledge of regulatory requirements and industry best practices.\n Qualifications: 4-year degree from an accredited university in Healthcare Administration, Business Administration, or related major\n Minimum five years of progressive leadership experience in veterinary hospital operations, healthcare operations, facilities management, or inventory management.\n Experience working in a fast-paced veterinary specialty or emergency hospital environment preferred.\n Strong leadership and organizational skills.\n Ability to manage multiple operational priorities in a high-volume clinical environment.\n Excellent interpersonal, communication, and problem-solving skills.\n Working knowledge of regulatory requirements relevant to veterinary hospitals.\n Knowledge of building systems including electrical, HVAC, plumbing, and mechanical systems.\n Ability to adapt to evolving operational needs within veterinary medicine.\n Basic computer proficiency including Microsoft Office and other business software systems.\n Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus\n Benefits Include: 401(k) with matching\n Health, Dental, and Vision insurance\n Health Savings Account (HSA) / Flexible Spending Account (FSA)\n Life and Disability insurance\n Paid Time Off (PTO) and Holidays\n Employee Assistance Program and Discounts (including Pet Discount)\n Professional development and tuition assistance\n Uniform stipend\n Retirement plan\n Why AVES?\n Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center , providing both medical and radiation oncology.\n We’ve Moved!\n AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.\nOur core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.\nCome join us and be part of a hospital that’s growing, evolving, and making a difference every single day.\nFor more information about our hospital, please visit https://www.austinvets.com\n Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.\n Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.\n Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.",
    "jsonld_jobposting": {
      "url": "https://ethosveterinaryhealth.applytojob.com/apply/9LSL8AoJyi/Manager-Of-Support-Services-AVES",
      "@type": "JobPosting",
      "title": "Manager of Support Services, AVES",
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      "baseSalary": {
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      "datePosted": "2026-04-06",
      "description": "<div style=\"text-align:center;\"><img alt=\"\" height=\"100\" src=\"https://assets.jazz.co/customers/customer_20170327213415_XFZHQ3KMDU0O7KXS/layout/20240416144804-aves%20logo.JPG\" width=\"275\"></div><div style=\"text-align:center;\"><br><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-size:10pt;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"color:#000000;\">Manager of Support Services</span></span></span></span></b></span></span><br> </div><span style=\"font-size:14px;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">Are you looking for an exciting opportunity to make a meaningful impact in a fast-paced veterinary hospital? </span></span><b>At Austin Veterinary Emergency & Specialty (AVES)</b>, we have recently expanded—adding new doctors, enhancing our services, and growing our departments—now operating in our brand-new, state-of-the-art 45,000 sq. ft. hospital.<br><br><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">We are seeking a <b>Manager of Support Services</b> to join our Leadership Team. In this role, you will oversee hospital operations, manage logistics and resources, ensure compliance with regulations, and lead a team dedicated to supporting high-quality patient care—all while contributing to the hospital’s strategic growth and mission.</span></span><br><br><span style=\"font-family:'Times New Roman', serif;\"><b><span style=\"font-family:Aptos, sans-serif;\">About the Role:</span></b><br><span style=\"font-family:Aptos, sans-serif;\">The <b>Manager of Support Services</b> is a key member of the Leadership Team and reports directly to the Hospital Director and Medical Director. This role is responsible for overseeing the operational functions of Support Services across the hospital, ensuring that all infrastructure, equipment, materials, and operational systems are maintained to support high-quality patient care.</span></span><br><br><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">The <b>Manager of Support Services</b> directs logistics and operational resources including equipment management, facility maintenance, safety and regulatory compliance, inventory management, vendor coordination, and departmental support. This position ensures the hospital maintains compliance with all applicable government regulations, licensing requirements, and accreditation standards.</span></span><br><br><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Aptos, sans-serif;\">This role plays an active part in hospital strategic planning and collaborates with leadership to support the hospital’s Mission, Vision, and Core Values. The <b>Manager of Support Services</b> also supervises personnel responsible for support services operations and ensures departments function efficiently in a fast-paced specialty and emergency hospital environment.</span></span><br><br><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:115%;\">The <b>Manager of Support Services</b> provides operational leadership and administrative oversight for <i>inventory management, facilities and building operations, pharmacy, and laboratory services</i>. This role ensures these departments operate efficiently, comply with regulatory requirements, and maintain the resources necessary for high-quality patient care</span></span></span><br><br><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Compensation:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">$68,000-$80,000, based on experience/skills</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:115%;\">Schedule:</span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:107%;\">Full Time</span></b></span></span></span><ul style=\"list-style-type:circle;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Monday - Friday</span></span></span></span></li><li style=\"margin-left:8px;margin-bottom:11px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:107%;\">5 x 8 hour shifts</span></b></span></span></span></li></ul></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><u><span style=\"line-height:115%;\">Essential Functions</span></u></b></span></span></span><h3 style=\"margin-top:11px;margin-bottom:5px;\"><span style=\"font-size:14px;\"><b><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Equipment Management</span></span></b></span></h3><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Monitor and respond to equipment-related requests.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Troubleshoot issues and coordinate shipping, tracking, and replacement when needed.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain accurate equipment inventory and tracking.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Schedule and oversee preventative maintenance and servicing.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Manage service contracts with vendors and repair providers.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Safety and Regulatory Compliance</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ensure safety protocols are maintained for patients, clients, and staff.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Monitor incident reporting and assist with Root Cause Analysis when required.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Support new hire orientation and safety training programs.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ensure completion of required safety checks and regulatory training.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain compliance documentation including OSHA records, SDS, hazardous waste tracking, radiation monitoring, rabies exposure documentation, and adverse event reports.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Manage injury reports, Workers’ Compensation documentation, and employee retraining when needed.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Facilities Management</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Conduct routine facility walk-throughs to ensure safety and operational readiness.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Monitor and respond to facilities-related service requests.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Coordinate repairs, preventative maintenance, and vendor services.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain relationships with landlords, property managers, and contractors.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ensure compliance with state and local permits and facility regulations.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Oversee third-party service providers including custodial, IT, and maintenance vendors.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Support facility planning, storage management, and expansion or renovation projects.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Inventory and Supply Management</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Oversee ordering, tracking, and organization of hospital inventory including pharmacy supplies, blood products, medical equipment, and patient care supplies.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ensure DEA compliance for controlled substances, including cycle counts, discrepancy reporting, and proper disposal.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Conduct quarterly inventory audits.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Oversee invoice reconciliation and inventory documentation.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Administrative and Operational Support</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Support hospital leadership with operational initiatives and assigned projects.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain and organize hospital Standard Operating Procedures (SOPs).</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Assist with development and implementation of policies and procedures.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Attend leadership and operational meetings.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Research and implement new vendors, equipment, and operational solutions as needed.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Leadership and Strategic Responsibilities</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Demonstrate strong leadership, communication, and team-building skills.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain operational accountability for Support Services functions.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Identify opportunities for operational improvement and strategic initiatives.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Collaborate with leadership to implement operational strategies and performance improvements.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Promote a patient-centered approach across clinical and operational teams.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Support recruitment, retention, and employee engagement.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Participate in planning and implementation of new hospital services or programs.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Maintain knowledge of regulatory requirements and industry best practices.</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:106%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:106%;\">Qualifications:</span></b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">4-year degree from an accredited university in Healthcare Administration, Business Administration, or related major </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Minimum five years of progressive leadership experience in veterinary hospital operations, healthcare operations, facilities management, or inventory management.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Experience working in a fast-paced veterinary specialty or emergency hospital environment preferred.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Strong leadership and organizational skills.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ability to manage multiple operational priorities in a high-volume clinical environment.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Excellent interpersonal, communication, and problem-solving skills.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Working knowledge of regulatory requirements relevant to veterinary hospitals.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Knowledge of building systems including electrical, HVAC, plumbing, and mechanical systems.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Ability to adapt to evolving operational needs within veterinary medicine.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Basic computer proficiency including Microsoft Office and other business software systems.</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"line-height:107%;\">Fluent English skills (speaking & reading)</span></b><span style=\"line-height:107%;\"> are required for the role; fluency in multiple languages a plus</span></span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Benefits Include:</b></span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">401(k) with matching</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Health, Dental, and Vision insurance</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Health Savings Account (HSA) / Flexible Spending Account (FSA)</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Life and Disability insurance</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Paid Time Off (PTO) and Holidays</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Employee Assistance Program and Discounts (including Pet Discount)</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Professional development and tuition assistance</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Uniform stipend</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"line-height:107%;\">Retirement plan</span></span></span></span></li></ul><span style=\"font-size:14px;\"><b>Why AVES?</b><br><b>Austin Veterinary Emergency and Specialty Center (AVES)</b> has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including <b>Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center</b>, providing both medical and radiation oncology.<br><br><b>We’ve Moved!</b><br><b>AVES</b> has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.<br>Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.<br><br>Come join us and be part of a hospital that’s growing, evolving, and making a difference every single day.<br><br><br>For more information about our hospital, please visit <a href=\"https://www.austinvets.com\">https://www.austinvets.com</a></span><br><br><i>Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.</i><br><br><i>Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.</i><br><br><i>Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.</i><br> ",
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          "@type": "PostalAddress",
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          "addressRegion": "TX",
          "addressLocality": "Austin"
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      "validThrough": "2026-07-05",
      "uniqueJobCode": "job_20260310200724_BO1CRBYALN5PRQY2",
      "employmentType": "FULL_TIME",
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        "name": "Ethos Veterinary Health",
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      "experienceRequirements": "Manager/Supervisor"
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    "id": "9LSL8AoJyi",
    "title": "Manager of Support Services, AVES",
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