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HomeCompanies483DE1E8E57960555B31EF277577697CMO Field Director of Operations

MO Field Director of Operations

483DE1E8E57960555B31EF277577697C · Coral Gables, FL 33134; 1600 Ponce de Leon Blvd, Coral Gables, FL, 33134, USA · Active · Paycom ATS

Job facts

FieldValue
Company483DE1E8E57960555B31EF277577697C
TitleMO Field Director of Operations
Normalized title-
Department / team-
LocationCoral Gables, FL, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2025-01-29 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Company483DE1E8E57960555B31EF277577697C
Source9b806593-5587-44e4-91e6-63b54fb9a297
ATS providerPaycom ATS

Description

Description This position is in Missouri, and will be responsible for overseeing several stores in the region of St. Louis. The ideal candidate must already be living in the area to apply. We are a leading Franchisee of GoTo Foods – the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team! (We are projecting growth in the next couple of years. Position Summary: The Director of Operations oversees the district managers of several restaurants in a specific region, making sure they meet sales goals and follow operational standards and laws. They aim to improve sales, manage costs, and maintain high-quality service and safety. The Director of Operations provides the vision and helps provide the strategic plan to deliver expected results. The Director of Operations leads district managers across multiple restaurants in a designated region, ensuring they achieve sales targets and adhere to operational standards and regulations. This role focuses on enhancing sales performance, managing costs and expenses, maintaining and improving revenue goals in addition to maintaining service standards and safety protocols, and adherence to state, federal, and local employment laws as applicable. The Director of Operations also plays a pivotal leadership role, guiding the region towards its strategic objectives and ensuring successful outcomes, leading with vision and modeling company values . Essential Duties and Responsibilities: Leads, coaches, develops, trains, manages, and mentors District Managers in all aspects of the position, ensuring they meet performance standards (Target Budgets, Survey Scores, etc.) and adhere to operational goals and company standards. Accountability for the management team is a key focus. Visits restaurants, both announced and unannounced, to evaluate and ensure operational compliance. This includes assessing facilities, staff appearance, food quality and safety, inventory management, staff training, safety protocols for employees and guests, labor scheduling, and employee relations. Monitors and improves workflow, ensuring high productivity and quality standards. Analyzes monthly sales, profit, and budgetary reports, offering timely feedback and direction to the District Managers. Collaborate with District Managers to develop plans for cost reduction, increased sales, and maximizing profits compared to the previous year, aligning with budget standards. Exercises discretion and good decision making when addressing the changing demands of the business. Address employee relations issues that couldn't be resolved at lower levels, investigate and resolve security and cash violations, and represent the company at state and federal agencies when necessary. Partners with HR leadership to maintain a consistent delivery of performance and policy expectations through the region. Oversees the development and succession planning for management. Prepare high-potential District Managers for advancement through one-on-one training, role modeling, developmental assignments, and guided self-study. Assists in the development of General Managers through coaching, training, and our development platforms. Promotes communication within the geographic area, sharing company news, events, and best practices. Maintains open channels for employee suggestions, conducts regular meetings, and interacts professionally as a collaborative team leader. Initiates cost-effective suggestions for operational improvement and provides data to contribute to the development of chain-wide policies. Supervisory Responsibilities: Typically manages 4 or more direct restaurants. Full authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of District Managers and below in accordance with company policies, and in compliance with federal, state and local legislation. Additional Duties: Ensures full implementation of new products, programs, and applicable training. Oversees new unit openings and restaurant remodeling in geographic areas. Participates in the preparation of the annual operating budget. Qualifications Qualifications: To perform this job successfully, an individual must be able to Satisfactorily perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience preferred. Education and/or Experience: High school diploma or equivalent (GED) required, BA/BS degree required or experience in lieu of. A minimum of five to seven (5-7) plus years prior District Leadership experience required in the QSR industry. Track record of success in leading, managing, coaching, and developing high-performance teams. License/Certifications: Reliable transportation. Current ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment. Food Handler Permit as required by local laws. Compliance with all local Health Department requirements. Job Competencies: Communication Skills: Ability to read, write, and interpret routine reports, documents and correspondence. Ability to effectively speak with internal customers, external guests, and vendors. Ability to effectively listen and respond to customer needs. Ability to effectively make oral presentations to broad audiences. Reasoning Ability: Ability to solve practical or abstract problems and deal with a variety of concrete or variables in situations where frequent standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Planning Skills: Ability to plan work assignments, juggle competing demands, and work under the pressure of frequent and tight deadlines. Computer Software Skills: Proficiency with Microsoft Office Excel, Word, PowerPoint, and Outlook required. Other Skills: Ability to quickly adapt to change and adjust priorities to meet the organization’s needs. Excellent organizational skills are needed. Ability to work weekends and extended work schedules as needed. Standing for long periods: Managers are expected to stand for extended periods, often during busy shifts, to oversee restaurant operations and interact with customers. Walking quickly: They may need to walk rapidly to respond to issues or ensure efficient service during peak periods. Bending, reaching, and stooping: Managers may need to bend, reach, or stoop to access storage areas, retrieve supplies, or perform other tasks. Lifting and carrying: While the specific weight limits vary, managers may be required to lift and carry items weighing up to 100 pounds occasionally, and up to 20-50 pounds frequently Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list. This position is subject to the at-will employment status.

Full job record

Job IDad344120e236d32d5118566b8e51e40de4d93c7e
Org IDaaa889f1-b104-4c54-a9d4-6f5e4875e81a
Source ID9b806593-5587-44e4-91e6-63b54fb9a297
Board ID9b806593-5587-44e4-91e6-63b54fb9a297
Providerpaycom
Provider Job Key239750
TitleMO Field Director of Operations
Normalized Title
Statusactive
Activeyes
Location TextCoral Gables, FL 33134; 1600 Ponce de Leon Blvd, Coral Gables, FL, 33134, USA
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionFL
CityCoral Gables
Salary RawDescription This position is in Missouri, and will be responsible for overseeing several stores in the region of St. Louis. The ideal candidate must already be living in the area to apply. We are a leading Franchisee of GoTo Foods – the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team! (We are projecting growth in the next couple of years. Position Summary: The Director of Operations oversees the district managers of several restaurants in a specific region, making sure they meet sales goals and follow operational standards and laws. They aim to improve sales, manage costs, and maintain high-quality service and safety. The Director of Operations provides the vision and helps provide the strategic plan to deliver expected results. The Director of Operations leads district managers across multiple restaurants in a designated region, ensuring they achieve sales targets and adhere to operational standards and regulations. This role focuses on enhancing sales performance, managing costs and expenses, maintaining and improving revenue goals in addition to maintaining service standards and safety protocols, and adherence to state, federal, and local employment laws as applicable. The Director of Operations also plays a pivotal leadership role, guiding the region towards its strategic objectives and ensuring successful outcomes, leading with vision and modeling company values . Essential Duties and Responsibilities: Leads, coaches, develops, trains, manages, and mentors District Managers in all aspects of the position, ensuring they meet performance standards (Target Budgets, Survey Scores, etc.) and adhere to operational goals and company standards. Accountability for the management team is a key focus. Visits restaurants, both announced and unannounced, to evaluate and ensure operational compliance. This includes assessing facilities, staff appearance, food quality and safety, inventory management, staff training, safety protocols for employees and guests, labor scheduling, and employee relations. Monitors and improves workflow, ensuring high productivity and quality standards. Analyzes monthly sales, profit, and budgetary reports, offering timely feedback and direction to the District Managers. Collaborate with District Managers to develop plans for cost reduction, increased sales, and maximizing profits compared to the previous year, aligning with budget standards. Exercises discretion and good decision making when addressing the changing demands of the business. Address employee relations issues that couldn't be resolved at lower levels, investigate and resolve security and cash violations, and represent the company at state and federal agencies when necessary. Partners with HR leadership to maintain a consistent delivery of performance and policy expectations through the region. Oversees the development and succession planning for management. Prepare high-potential District Managers for advancement through one-on-one training, role modeling, developmental assignments, and guided self-study. Assists in the development of General Managers through coaching, training, and our development platforms. Promotes communication within the geographic area, sharing company news, events, and best practices. Maintains open channels for employee suggestions, conducts regular meetings, and interacts professionally as a collaborative team leader. Initiates cost-effective suggestions for operational improvement and provides data to contribute to the development of chain-wide policies. Supervisory Responsibilities: Typically manages 4 or more direct restaurants. Full authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of District Managers and below in accordance with company policies, and in compliance with federal, state and local legislation. Additional Duties: Ensures full implementation of new products, programs, and applicable training. Oversees new unit openings and restaurant remodeling in geographic areas. Participates in the preparation of the annual operating budget. Qualifications Qualifications: To perform this job successfully, an individual must be able to Satisfactorily perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience preferred. Education and/or Experience: High school diploma or equivalent (GED) required, BA/BS degree required or experience in lieu of. A minimum of five to seven (5-7) plus years prior District Leadership experience required in the QSR industry. Track record of success in leading, managing, coaching, and developing high-performance teams. License/Certifications: Reliable transportation. Current ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment. Food Handler Permit as required by local laws. Compliance with all local Health Department requirements. Job Competencies: Communication Skills: Ability to read, write, and interpret routine reports, documents and correspondence. Ability to effectively speak with internal customers, external guests, and vendors. Ability to effectively listen and respond to customer needs. Ability to effectively make oral presentations to broad audiences. Reasoning Ability: Ability to solve practical or abstract problems and deal with a variety of concrete or variables in situations where frequent standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Planning Skills: Ability to plan work assignments, juggle competing demands, and work under the pressure of frequent and tight deadlines. Computer Software Skills: Proficiency with Microsoft Office Excel, Word, PowerPoint, and Outlook required. Other Skills: Ability to quickly adapt to change and adjust priorities to meet the organization’s needs. Excellent organizational skills are needed. Ability to work weekends and extended work schedules as needed. Standing for long periods: Managers are expected to stand for extended periods, often during busy shifts, to oversee restaurant operations and interact with customers. Walking quickly: They may need to walk rapidly to respond to issues or ensure efficient service during peak periods. Bending, reaching, and stooping: Managers may need to bend, reach, or stoop to access storage areas, retrieve supplies, or perform other tasks. Lifting and carrying: While the specific weight limits vary, managers may be required to lift and carry items weighing up to 100 pounds occasionally, and up to 20-50 pounds frequently Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list. This position is subject to the at-will employment status.
Salary Min
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Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=239750&clientkey=483DE1E8E57960555B31EF277577697C
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=239750&clientkey=483DE1E8E57960555B31EF277577697C
First Seen At2026-05-31 19:06:54Z
Last Seen At2026-06-06 09:55:11Z
Last Checked At2026-06-06 09:55:11Z
Last Changed At2026-05-31 19:06:54Z
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Source Posted At2025-01-29 00:00:00Z
Source Updated At
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    "description": "<p style=\"margin-right:-12px; text-align:justify\"><u><strong><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">This position is in Missouri, and will be responsible for overseeing several stores in the region of St. Louis. The ideal candidate must already be living in the area to apply.&nbsp;&nbsp;</span></span></span></span></strong></u></p>\n\n<p style=\"margin-right:-12px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:-12px; text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">&nbsp; We are a leading Franchisee of GoTo Foods &ndash; the Franchisor for Auntie Anne&#39;s, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team! (We are projecting growth in the next couple of years. </span></span></span></span></p>\n\n<p style=\"margin-right:-12px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:-12px\"><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#44546a\"><strong>Position Summary:</strong></span></span></span></p>\n\n<p style=\"margin-right:-12px; text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">The Director of Operations oversees the district managers of several restaurants in a specific region, making sure they meet sales goals and follow operational standards and laws. They aim to improve sales, manage costs, and maintain high-quality service and safety. The Director of Operations provides the vision and helps provide the strategic plan to deliver expected results.</span></span></span></span></p>\n\n<p style=\"margin-right:-12px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:-12px; text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><em><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">The Director of Operations leads district managers across multiple restaurants in a designated region, ensuring they achieve sales targets and adhere to operational standards and regulations. This role focuses on enhancing sales performance, managing costs and expenses, maintaining and improving revenue goals in addition to maintaining service standards and safety protocols, and adherence to state, federal, and local employment laws as applicable. 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Accountability for the management team is a key focus.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Visits restaurants, both announced and unannounced, to evaluate and ensure operational compliance. This includes assessing facilities, staff appearance, food quality and safety, inventory management, staff training, safety protocols for employees and guests, labor scheduling, and employee relations.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Monitors and improves workflow, ensuring high productivity and quality standards.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Analyzes monthly sales, profit, and budgetary reports, offering timely feedback and direction to the District Managers. Collaborate with District Managers to develop plans for cost reduction, increased sales, and maximizing profits compared to the previous year, aligning with budget standards.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Exercises discretion and good decision making when addressing the changing demands of the business. </span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Address employee relations issues that couldn&#39;t be resolved at lower levels, investigate and resolve security and cash violations, and represent the company at state and federal agencies when necessary. Partners with HR leadership to maintain a consistent delivery of performance and policy expectations through the region.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Oversees the development and succession planning for management. Prepare high-potential District Managers for advancement through one-on-one training, role modeling, developmental assignments, and guided self-study. Assists in the development of General Managers through coaching, training, and our development platforms.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Promotes communication within the geographic area, sharing company news, events, and best practices. Maintains open channels for employee suggestions, conducts regular meetings, and interacts professionally as a collaborative team leader. Initiates cost-effective suggestions for operational improvement and provides data to contribute to the development of chain-wide policies.</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-right:-12px; text-align:justify\">&nbsp;</p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#44546a\"><strong>Supervisory Responsibilities:</strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Typically manages 4 or more direct restaurants. </span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Full authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of District Managers and below in accordance with company policies, and in compliance with federal, state and local legislation. </span></span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:#44546a\"><strong>Additional Duties:</strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Ensures full implementation of new products, programs, and applicable training.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Oversees new unit openings and restaurant remodeling in geographic areas.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'Open Sans',sans-serif\"><span style=\"font-size:10pt\"><span style=\"font-family:Calibri,sans-serif\">Participates in the preparation of the annual operating budget.</span></span></span></span></li>\n</ul>\n",
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(We are projecting growth in the next couple of years. \\n\\n&nbsp;\\n\\nPosition Summary:\\n\\nThe Director of Operations oversees the district managers of several restaurants in a specific region, making sure they meet sales goals and follow operational standards and laws. They aim to improve sales, manage costs, and maintain high-quality service and safety. The Director of Operations provides the vision and helps provide the strategic plan to deliver expected results.\\n\\n&nbsp;\\n\\nThe Director of Operations leads district managers across multiple restaurants in a designated region, ensuring they achieve sales targets and adhere to operational standards and regulations. This role focuses on enhancing sales performance, managing costs and expenses, maintaining and improving revenue goals in addition to maintaining service standards and safety protocols, and adherence to state, federal, and local employment laws as applicable. The Director of Operations also plays a pivotal leadership role, guiding the region towards its strategic objectives and ensuring successful outcomes, leading with vision and modeling company values.\\n\\n&nbsp;\\n\\nEssential Duties and Responsibilities:\\n\\n\\n\\tLeads, coaches, develops, trains, manages, and mentors District Managers in all aspects of the position, ensuring they meet performance standards (Target Budgets, Survey Scores, etc.) and adhere to operational goals and company standards. Accountability for the management team is a key focus.\\n\\tVisits restaurants, both announced and unannounced, to evaluate and ensure operational compliance. This includes assessing facilities, staff appearance, food quality and safety, inventory management, staff training, safety protocols for employees and guests, labor scheduling, and employee relations.\\n\\tMonitors and improves workflow, ensuring high productivity and quality standards.\\n\\tAnalyzes monthly sales, profit, and budgetary reports, offering timely feedback and direction to the District Managers. Collaborate with District Managers to develop plans for cost reduction, increased sales, and maximizing profits compared to the previous year, aligning with budget standards.\\n\\tExercises discretion and good decision making when addressing the changing demands of the business. \\n\\tAddress employee relations issues that couldn&#39;t be resolved at lower levels, investigate and resolve security and cash violations, and represent the company at state and federal agencies when necessary. Partners with HR leadership to maintain a consistent delivery of performance and policy expectations through the region.\\n\\tOversees the development and succession planning for management. Prepare high-potential District Managers for advancement through one-on-one training, role modeling, developmental assignments, and guided self-study. Assists in the development of General Managers through coaching, training, and our development platforms.\\n\\tPromotes communication within the geographic area, sharing company news, events, and best practices. Maintains open channels for employee suggestions, conducts regular meetings, and interacts professionally as a collaborative team leader. Initiates cost-effective suggestions for operational improvement and provides data to contribute to the development of chain-wide policies.\\n\\n\\n&nbsp;\\n\\nSupervisory Responsibilities:\\n\\n\\n\\tTypically manages 4 or more direct restaurants. \\n\\tFull authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of District Managers and below in accordance with company policies, and in compliance with federal, state and local legislation. \\n\\n\\n&nbsp;\\n\\nAdditional Duties:\\n\\n\\n\\tEnsures full implementation of new products, programs, and applicable training.\\n\\tOversees new unit openings and restaurant remodeling in geographic areas.\\n\\tParticipates in the preparation of the annual operating budget.\\n\\nQualificationsQualifications:\\n\\nTo perform this job successfully, an individual must be able to \\n\\n\\n\\tSatisfactorily perform the essential functions of the job. \\n\\tReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. \\n\\tThe requirements listed below are representative of the education and/or experience preferred.\\n\\n\\n \\n\\nEducation and/or Experience:\\n\\n\\n\\tHigh school diploma or equivalent (GED) required, BA/BS degree required or experience in lieu of.\\n\\tA minimum of five to seven (5-7) plus years prior District Leadership experience required in the QSR industry.\\n\\tTrack record of success in leading, managing, coaching, and developing high-performance teams.\\n\\n\\n \\n\\nLicense/Certifications:\\n\\n\\n\\tReliable transportation.\\n\\tCurrent ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment.\\n\\tFood Handler Permit as required by local laws.\\n\\tCompliance with all local Health Department requirements.\\n\\n\\n \\n\\nJob Competencies:\\n\\nCommunication Skills:\\n\\n\\n\\tAbility to read, write, and interpret routine reports, documents and correspondence.\\n\\tAbility to effectively speak with internal customers, external guests, and vendors.\\n\\tAbility to effectively listen and respond to customer needs.\\n\\tAbility to effectively make oral presentations to broad audiences.\\n\\n\\n \\n\\nReasoning Ability:\\n\\n\\n\\tAbility to solve practical or abstract problems and deal with a variety of concrete or variables in situations where frequent standardization exists.\\n\\tAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.\\n\\n\\n \\n\\nPlanning Skills:\\n\\n\\n\\tAbility to plan work assignments, juggle competing demands, and work under the pressure of frequent and tight deadlines.\\n\\n\\n \\n\\nComputer Software Skills:\\n\\n\\n\\tProficiency with Microsoft Office Excel, Word, PowerPoint, and Outlook required.\\n\\n\\n \\n\\nOther Skills:\\n\\n\\n\\tAbility to quickly adapt to change and adjust priorities to meet the organization’s needs.\\n\\tExcellent organizational skills are needed.\\n\\tAbility to work weekends and extended work schedules as needed.\\n\\tStanding for long periods: Managers are expected to stand for extended periods, often during busy shifts, to oversee restaurant operations and interact with customers.\\n\\tWalking quickly: They may need to walk rapidly to respond to issues or ensure efficient service during peak periods.\\n\\tBending, reaching, and stooping: Managers may need to bend, reach, or stoop to access storage areas, retrieve supplies, or perform other tasks.\\n\\tLifting and carrying: While the specific weight limits vary, managers may be required to lift and carry items weighing up to 100 pounds occasionally, and up to 20-50 pounds frequently\\n\\n\\nWork Environment:\\n\\n\\n\\tThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.\\n\\n\\n \\n\\nThe duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list. This position is subject to the at-will employment status. \",\"responsibilities\":\"This position is in Missouri, and will be responsible for overseeing several stores in the region of St. Louis. The ideal candidate must already be living in the area to apply.&nbsp;&nbsp;\\n\\n&nbsp;\\n\\n&nbsp; We are a leading Franchisee of GoTo Foods &ndash; the Franchisor for Auntie Anne&#39;s, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team! (We are projecting growth in the next couple of years. \\n\\n&nbsp;\\n\\nPosition Summary:\\n\\nThe Director of Operations oversees the district managers of several restaurants in a specific region, making sure they meet sales goals and follow operational standards and laws. They aim to improve sales, manage costs, and maintain high-quality service and safety. The Director of Operations provides the vision and helps provide the strategic plan to deliver expected results.\\n\\n&nbsp;\\n\\nThe Director of Operations leads district managers across multiple restaurants in a designated region, ensuring they achieve sales targets and adhere to operational standards and regulations. This role focuses on enhancing sales performance, managing costs and expenses, maintaining and improving revenue goals in addition to maintaining service standards and safety protocols, and adherence to state, federal, and local employment laws as applicable. The Director of Operations also plays a pivotal leadership role, guiding the region towards its strategic objectives and ensuring successful outcomes, leading with vision and modeling company values.\\n\\n&nbsp;\\n\\nEssential Duties and Responsibilities:\\n\\n\\n\\tLeads, coaches, develops, trains, manages, and mentors District Managers in all aspects of the position, ensuring they meet performance standards (Target Budgets, Survey Scores, etc.) and adhere to operational goals and company standards. Accountability for the management team is a key focus.\\n\\tVisits restaurants, both announced and unannounced, to evaluate and ensure operational compliance. This includes assessing facilities, staff appearance, food quality and safety, inventory management, staff training, safety protocols for employees and guests, labor scheduling, and employee relations.\\n\\tMonitors and improves workflow, ensuring high productivity and quality standards.\\n\\tAnalyzes monthly sales, profit, and budgetary reports, offering timely feedback and direction to the District Managers. Collaborate with District Managers to develop plans for cost reduction, increased sales, and maximizing profits compared to the previous year, aligning with budget standards.\\n\\tExercises discretion and good decision making when addressing the changing demands of the business. \\n\\tAddress employee relations issues that couldn&#39;t be resolved at lower levels, investigate and resolve security and cash violations, and represent the company at state and federal agencies when necessary. Partners with HR leadership to maintain a consistent delivery of performance and policy expectations through the region.\\n\\tOversees the development and succession planning for management. Prepare high-potential District Managers for advancement through one-on-one training, role modeling, developmental assignments, and guided self-study. Assists in the development of General Managers through coaching, training, and our development platforms.\\n\\tPromotes communication within the geographic area, sharing company news, events, and best practices. Maintains open channels for employee suggestions, conducts regular meetings, and interacts professionally as a collaborative team leader. Initiates cost-effective suggestions for operational improvement and provides data to contribute to the development of chain-wide policies.\\n\\n\\n&nbsp;\\n\\nSupervisory Responsibilities:\\n\\n\\n\\tTypically manages 4 or more direct restaurants. \\n\\tFull authority to hire, develop, appraise, motivate, promote, reward, discipline, transfer, and approve time and attendance of District Managers and below in accordance with company policies, and in compliance with federal, state and local legislation. \\n\\n\\n&nbsp;\\n\\nAdditional Duties:\\n\\n\\n\\tEnsures full implementation of new products, programs, and applicable training.\\n\\tOversees new unit openings and restaurant remodeling in geographic areas.\\n\\tParticipates in the preparation of the annual operating budget.\\n\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"FRESH DINING CONCEPTS LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=483DE1E8E57960555B31EF277577697C\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1600 Ponce de Leon Blvd\",\"addressLocality\":\"Coral Gables\",\"addressRegion\":\"FL\",\"postalCode\":33134,\"addressCountry\":\"USA\"}},\"qualifications\":\"Qualifications:\\n\\nTo perform this job successfully, an individual must be able to \\n\\n\\n\\tSatisfactorily perform the essential functions of the job. \\n\\tReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. \\n\\tThe requirements listed below are representative of the education and/or experience preferred.\\n\\n\\n \\n\\nEducation and/or Experience:\\n\\n\\n\\tHigh school diploma or equivalent (GED) required, BA/BS degree required or experience in lieu of.\\n\\tA minimum of five to seven (5-7) plus years prior District Leadership experience required in the QSR industry.\\n\\tTrack record of success in leading, managing, coaching, and developing high-performance teams.\\n\\n\\n \\n\\nLicense/Certifications:\\n\\n\\n\\tReliable transportation.\\n\\tCurrent ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment.\\n\\tFood Handler Permit as required by local laws.\\n\\tCompliance with all local Health Department requirements.\\n\\n\\n \\n\\nJob Competencies:\\n\\nCommunication Skills:\\n\\n\\n\\tAbility to read, write, and interpret routine reports, documents and correspondence.\\n\\tAbility to effectively speak with internal customers, external guests, and vendors.\\n\\tAbility to effectively listen and respond to customer needs.\\n\\tAbility to effectively make oral presentations to broad audiences.\\n\\n\\n \\n\\nReasoning Ability:\\n\\n\\n\\tAbility to solve practical or abstract problems and deal with a variety of concrete or variables in situations where frequent standardization exists.\\n\\tAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.\\n\\n\\n \\n\\nPlanning Skills:\\n\\n\\n\\tAbility to plan work assignments, juggle competing demands, and work under the pressure of frequent and tight deadlines.\\n\\n\\n \\n\\nComputer Software Skills:\\n\\n\\n\\tProficiency with Microsoft Office Excel, Word, PowerPoint, and Outlook required.\\n\\n\\n \\n\\nOther Skills:\\n\\n\\n\\tAbility to quickly adapt to change and adjust priorities to meet the organization’s needs.\\n\\tExcellent organizational skills are needed.\\n\\tAbility to work weekends and extended work schedules as needed.\\n\\tStanding for long periods: Managers are expected to stand for extended periods, often during busy shifts, to oversee restaurant operations and interact with customers.\\n\\tWalking quickly: They may need to walk rapidly to respond to issues or ensure efficient service during peak periods.\\n\\tBending, reaching, and stooping: Managers may need to bend, reach, or stoop to access storage areas, retrieve supplies, or perform other tasks.\\n\\tLifting and carrying: While the specific weight limits vary, managers may be required to lift and carry items weighing up to 100 pounds occasionally, and up to 20-50 pounds frequently\\n\\n\\nWork Environment:\\n\\n\\n\\tThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.\\n\\n\\n \\n\\nThe duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list. This position is subject to the at-will employment status. \",\"experienceRequirements\":\"Qualifications:\\n\\nTo perform this job successfully, an individual must be able to \\n\\n\\n\\tSatisfactorily perform the essential functions of the job. \\n\\tReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. \\n\\tThe requirements listed below are representative of the education and/or experience preferred.\\n\\n\\n \\n\\nEducation and/or Experience:\\n\\n\\n\\tHigh school diploma or equivalent (GED) required, BA/BS degree required or experience in lieu of.\\n\\tA minimum of five to seven (5-7) plus years prior District Leadership experience required in the QSR industry.\\n\\tTrack record of success in leading, managing, coaching, and developing high-performance teams.\\n\\n\\n \\n\\nLicense/Certifications:\\n\\n\\n\\tReliable transportation.\\n\\tCurrent ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment.\\n\\tFood Handler Permit as required by local laws.\\n\\tCompliance with all local Health Department requirements.\\n\\n\\n \\n\\nJob Competencies:\\n\\nCommunication Skills:\\n\\n\\n\\tAbility to read, write, and interpret routine reports, documents and correspondence.\\n\\tAbility to effectively speak with internal customers, external guests, and vendors.\\n\\tAbility to effectively listen and respond to customer needs.\\n\\tAbility to effectively make oral presentations to broad audiences.\\n\\n\\n \\n\\nReasoning Ability:\\n\\n\\n\\tAbility to solve practical or abstract problems and deal with a variety of concrete or variables in situations where frequent standardization exists.\\n\\tAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.\\n\\n\\n \\n\\nPlanning Skills:\\n\\n\\n\\tAbility to plan work assignments, juggle competing demands, and work under the pressure of frequent and tight deadlines.\\n\\n\\n \\n\\nComputer Software Skills:\\n\\n\\n\\tProficiency with Microsoft Office Excel, Word, PowerPoint, and Outlook required.\\n\\n\\n \\n\\nOther Skills:\\n\\n\\n\\tAbility to quickly adapt to change and adjust priorities to meet the organization’s needs.\\n\\tExcellent organizational skills are needed.\\n\\tAbility to work weekends and extended work schedules as needed.\\n\\tStanding for long periods: Managers are expected to stand for extended periods, often during busy shifts, to oversee restaurant operations and interact with customers.\\n\\tWalking quickly: They may need to walk rapidly to respond to issues or ensure efficient service during peak periods.\\n\\tBending, reaching, and stooping: Managers may need to bend, reach, or stoop to access storage areas, retrieve supplies, or perform other tasks.\\n\\tLifting and carrying: While the specific weight limits vary, managers may be required to lift and carry items weighing up to 100 pounds occasionally, and up to 20-50 pounds frequently\\n\\n\\nWork Environment:\\n\\n\\n\\tThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.\\n\\n\\n \\n\\nThe duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list. This position is subject to the at-will employment status. \",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>Qualifications:</strong></span></span></span></p>\n\n<p style=\"margin-right:-12px;text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">To perform this job successfully, an individual must be able to </span></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Satisfactorily perform the essential functions of the job. </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. </span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">The requirements listed below are representative of the education and/or experience preferred.</span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>Education and/or Experience:</strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">High school diploma or equivalent (GED) required, BA/BS degree required or experience in lieu of.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">A minimum of five to seven (5-7) plus years prior District Leadership experience required in the QSR industry.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Track record of success in leading, managing, coaching, and developing high-performance teams.</span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>License/Certifications:</strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Reliable transportation.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Current ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Food Handler Permit as required by local laws.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Compliance with all local Health Department requirements.</span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>Job Competencies:</strong></span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong><span style=\"font-size:10pt;\">Communication Skills:</span></strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to read, write, and interpret routine reports, documents and correspondence.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to effectively speak with internal customers, external guests, and vendors.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to effectively listen and respond to customer needs.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to effectively make oral presentations to broad audiences.</span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong><span style=\"font-size:10pt;\">Reasoning Ability:</span></strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to solve practical or abstract problems and deal with a variety of concrete or variables in situations where frequent standardization exists.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong><span style=\"font-size:10pt;\">Planning Skills:</span></strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to plan work assignments, juggle competing demands, and work under the pressure of frequent and tight deadlines.</span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong><span style=\"font-size:10pt;\">Computer Software Skills:</span></strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Proficiency with Microsoft Office Excel, Word, PowerPoint, and Outlook required.</span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong><span style=\"font-size:10pt;\">Other Skills:</span></strong></span></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to quickly adapt to change and adjust priorities to meet the organization’s needs.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Excellent organizational skills are needed.</span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to work weekends and extended work schedules as needed.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><span style=\"font-size:10pt;\">Standing for long periods: Managers are expected to stand for extended periods, often during busy shifts, to oversee restaurant operations and interact with customers.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><span style=\"font-size:10pt;\">Walking quickly: They may need to walk rapidly to respond to issues or ensure efficient service during peak periods.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><span style=\"font-size:10pt;\">Bending, reaching, and stooping: Managers may need to bend, reach, or stoop to access storage areas, retrieve supplies, or perform other tasks.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><span style=\"font-size:10pt;\">Lifting and carrying: While the specific weight limits vary, managers may be required to lift and carry items weighing up to 100 pounds occasionally, and up to 20-50 pounds frequently</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#44546a;\"><strong>Work Environment:</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-left:24px;margin-right:-12px;\"> </p>\n\n<p style=\"margin-right:-12px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Open Sans', sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Calibri, sans-serif;\">The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list. This position is subject to the at-will employment status. </span></span></span></span></p>",
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