Home › Companies › 259d7b80 0707 43c4 Ab71 6ad135f48c81 19000101 000001 › Customer Service Team Lead
Customer Service Team Lead
259d7b80 0707 43c4 Ab71 6ad135f48c81 19000101 000001 · Indianapolis, IN, US, Indianapolis, IN · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 259d7b80 0707 43c4 Ab71 6ad135f48c81 19000101 000001 |
| Title | Customer Service Team Lead |
| Normalized title | - |
| Department / team | - |
| Location | Indianapolis, IN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-03-24 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 259d7b80 0707 43c4 Ab71 6ad135f48c81 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Indianapolis. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 259d7b80 0707 43c4 Ab71 6ad135f48c81 19000101 000001 |
| Source | 7cb73587-9a71-4c57-a6a2-b81801364e53 |
| ATS provider | ADP Workforce Now Recruiting |
Description
SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call center operation during shift.
ESSENTIAL FUNCTIONS:
Monitor the operation in accordance with policies and procedures. Train and coach team members in conjunction with supervisor. Responsible for shift schedule to include, work station assignments/rotations with supervisor. Coordinate production startups, shutdowns, and changeovers with supervisor. Responsible to meet shift goals. Responsible for quality control. Make adjustments as necessary during shift to maintain compliance within specifications. Operate within standard operating procedures (SOPs). Communicate with Supervisor. Ensure a clean and safe work environment. Complete shift paperwork. Assist in assigned department as necessary. Other duties as assigned. QUALIFICATIONS REQUIRED:
Strong reading, writing, and arithmetic skills required. Computer literate with the ability to learn customer service software applications. Duties require professional verbal and written communication skills Ability to type 30 wpm. Work requires willingness to work a flexible schedule including days, nights, holidays and weekends. QUALIFICATION
High school diploma or equivalent.
Full job record
| Job ID | acfc475e571e9ca9669a6456a59aed827c9c516b |
| Org ID | ebd4c9a8-73f2-48d5-8007-558dc274e223 |
| Source ID | 7cb73587-9a71-4c57-a6a2-b81801364e53 |
| Board ID | 7cb73587-9a71-4c57-a6a2-b81801364e53 |
| Provider | adp_workforcenow |
| Provider Job Key | 589482 |
| Title | Customer Service Team Lead |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Indianapolis, IN, US, Indianapolis, IN |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Indianapolis |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=259d7b80-0707-43c4-ab71-6ad135f48c81&ccId=19000101_000001&lang=en_US&type=JS&jobId=589482&jwId=9201170151382_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=259d7b80-0707-43c4-ab71-6ad135f48c81&ccId=19000101_000001&lang=en_US&type=JS&jobId=589482&jwId=9201170151382_1 |
| First Seen At | 2026-05-31 18:39:27Z |
| Last Seen At | 2026-06-06 12:38:21Z |
| Last Checked At | 2026-06-06 12:38:21Z |
| Last Changed At | 2026-06-06 12:38:21Z |
| Inactive At | — |
| Source Posted At | 2026-03-24 13:08:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=259d7b80-0707-43c4-ab71-6ad135f48c81|19000101_000001/date=2026-06-06/2026-06-06T12-38-20-834Z-925b5561d4d9727c1a676d97f635cd7d51050d5cd8fc45f2c498198359f3c944.json |
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