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HomeCompanies259d7b80 0707 43c4 Ab71 6ad135f48c81 19000101 000001Customer Service Team Lead

Customer Service Team Lead

259d7b80 0707 43c4 Ab71 6ad135f48c81 19000101 000001 · Indianapolis, IN, US, Indianapolis, IN · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company259d7b80 0707 43c4 Ab71 6ad135f48c81 19000101 000001
TitleCustomer Service Team Lead
Normalized title-
Department / team-
LocationIndianapolis, IN, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-24 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 259d7b80 0707 43c4 Ab71 6ad135f48c81 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Indianapolis.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company259d7b80 0707 43c4 Ab71 6ad135f48c81 19000101 000001
Source7cb73587-9a71-4c57-a6a2-b81801364e53
ATS providerADP Workforce Now Recruiting

Description

SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call center operation during shift. ESSENTIAL FUNCTIONS: Monitor the operation in accordance with policies and procedures. Train and coach team members in conjunction with supervisor. Responsible for shift schedule to include, work station assignments/rotations with supervisor. Coordinate production startups, shutdowns, and changeovers with supervisor. Responsible to meet shift goals. Responsible for quality control. Make adjustments as necessary during shift to maintain compliance within specifications. Operate within standard operating procedures (SOPs). Communicate with Supervisor. Ensure a clean and safe work environment. Complete shift paperwork. Assist in assigned department as necessary. Other duties as assigned. QUALIFICATIONS REQUIRED: Strong reading, writing, and arithmetic skills required. Computer literate with the ability to learn customer service software applications. Duties require professional verbal and written communication skills Ability to type 30 wpm. Work requires willingness to work a flexible schedule including days, nights, holidays and weekends. QUALIFICATION High school diploma or equivalent.

Full job record

Job IDacfc475e571e9ca9669a6456a59aed827c9c516b
Org IDebd4c9a8-73f2-48d5-8007-558dc274e223
Source ID7cb73587-9a71-4c57-a6a2-b81801364e53
Board ID7cb73587-9a71-4c57-a6a2-b81801364e53
Provideradp_workforcenow
Provider Job Key589482
TitleCustomer Service Team Lead
Normalized Title
Statusactive
Activeyes
Location TextIndianapolis, IN, US, Indianapolis, IN
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CityIndianapolis
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=259d7b80-0707-43c4-ab71-6ad135f48c81&ccId=19000101_000001&lang=en_US&type=JS&jobId=589482&jwId=9201170151382_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=259d7b80-0707-43c4-ab71-6ad135f48c81&ccId=19000101_000001&lang=en_US&type=JS&jobId=589482&jwId=9201170151382_1
First Seen At2026-05-31 18:39:27Z
Last Seen At2026-06-06 12:38:21Z
Last Checked At2026-06-06 12:38:21Z
Last Changed At2026-06-06 12:38:21Z
Inactive At
Source Posted At2026-03-24 13:08:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=259d7b80-0707-43c4-ab71-6ad135f48c81|19000101_000001/date=2026-06-06/2026-06-06T12-38-20-834Z-925b5561d4d9727c1a676d97f635cd7d51050d5cd8fc45f2c498198359f3c944.json
Event Fields
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  "last_changed_at": "2026-06-06T12:38:21.949Z",
  "active_status": "active"
}
Parsed Structured
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    "region": "IN",
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  "salary_max": null,
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  "inferred_at": "2026-06-06T12:38:21.930Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
    "location": {
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      "city": "Indianapolis",
      "region": "IN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
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    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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