Clinical IS Analyst (Epic)-Associate

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    "ExternalDescriptionStr": "<p><span data-teams=\"true\" style=\"font-size: inherit;\">Under direct supervision, the Clinical IS Analyst (Epic)-Associate position supports patient-facing Epic applications, with a focus on enhancing the experience across ambulatory and dental workflows. This San Antonio-based role partners closely with clinical teams, operational stakeholders, and the UT Health San Antonio Dental School to support system optimization, implementation, and end-user adoption.</span></p><p>&nbsp;</p><p><span data-teams=\"true\" style=\"font-size: inherit;\">This position is ideal for a self-starter who thrives in a fast-paced, agile environment—demonstrating the ability to adapt quickly, manage multiple priorities, and continuously learn new technologies. The analyst collaborates across Epic applications (including MyChart and patient experience tools) and provides tier-one support to ensure seamless functionality and a high-quality patient and end user experience.</span></p><p>&nbsp;</p><p><span data-teams=\"true\" style=\"font-size: inherit;\">Responsibilities include assisting with build, testing, and implementation activities; supporting patient experience initiatives specific to dental and ambulatory care; and contributing to projects that improve access, communication, and care coordination. Under guidance, the analyst may support project coordination efforts for smaller initiatives, ensuring timelines and deliverables are met.</span></p><p>&nbsp;</p><p><span data-teams=\"true\" style=\"font-size: inherit;\">The role also involves developing and maintaining documentation, adhering to internal standards and workflows, and engaging professionally with leadership, faculty, staff, and vendors. A strong emphasis is placed on teamwork, customer service, and delivering solutions that enhance patient engagement and satisfaction across both medical and dental settings.</span></p><p><i><span data-teams=\"true\" style=\"font-size: inherit;\">This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.</span></i></p>",
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    "ExternalQualificationsStr": "<ul><li>Strong written and verbal communication skills</li><li>Critical and analytical thinking proficiencies.</li><li>Organizational management skills and ability to multitask.</li><li>Basic project management skills.</li></ul><p>Education:</p><ul><li>Bachelor’s degree (4 years of comparable experience may be substituted for a degree).</li></ul><p>&nbsp;</p><p>Experience:</p><ul><li>Epic certification/proficiency in any module preferred.&nbsp;</li></ul><p>&nbsp;</p><p>Additional Licenses/Certification:</p><ul><li>Epic certification must be maintained per Epic Corporation standards within 1.5 years of hire is preferred.</li></ul>",
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