Home › Companies › 094a5148 4464 41e3 A172 2b560815bcb6 19000101 000001 › Referral Coordinator
Referral Coordinator
094a5148 4464 41e3 A172 2b560815bcb6 19000101 000001 · Lancaster Clinic/907 Lancaster Blvd, Lancaster, CA, US, Lancaster, CA · Active · $28–$31 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 094a5148 4464 41e3 A172 2b560815bcb6 19000101 000001 |
| Title | Referral Coordinator |
| Normalized title | - |
| Department / team | - |
| Location | CA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $28–$31 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-22 / 2026-06-23 |
| Changed / last seen | 2026-06-23 / 2026-06-23 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 094a5148 4464 41e3 A172 2b560815bcb6 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 094a5148 4464 41e3 A172 2b560815bcb6 19000101 000001 |
| Source | 288cc39b-26ab-42c3-9dec-15d2dc48a541 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Position Title : Referral Coordinator
Department : Referral Department
Reports To : Program Operations Supervisor
POSITION SUMMARY
The Referral Coordinator is the hub of care continuity, responsible for managing all inbound and outbound referrals to ensure timely patient access to specialty care and services. This role requires strong communication, organizational, and tracking skills to facilitate seamless coordination between providers, patients, payers, and external entities.
HOURS
• 8 per Day / 5 Days per Week - Temporary Full Time
Benefits Package
Medical Insurance Dental Insurance Vision Care Plan Life Insurance Paid Holidays Flexible Spending Account (FSA) Paid Vacation Time Sick Time 401(k) Retirement Plan Competitive wages Stability and career advancement Continuing Education Opportunities CATEGORIES OF DUTIES
Referral Management: • Process all incoming and outgoing referrals in a timely and accurate manner.
• Verify insurance requirements and obtain necessary authorizations or pre-certifications.
• Ensure referrals align with payer guidelines and provider network rules.
Communication: • Notify patients of referral status and provide instructions for scheduling with specialists.
• Coordinate with referring providers and specialists to confirm appointments and ensure continuity of care.
• Communicate effectively with clinical staff to ensure appropriate follow-up care.
• Act as a primary point of contact for patients and their families, ensuring clear and timely communication.
• Facilitate communication between patients, healthcare providers, and other relevant parties.
• Answer phone calls, emails, and other inquiries promptly and professionally. Connects with external parties when necessary, on behalf of patients.
Documentation: • Enter referral details, authorizations, and appointment confirmations into the EHR.
• Maintain accurate logs and tracking systems for open referrals.
• Follow up on pending referrals and escalate unresolved issues.
Compliance and Quality: • Ensure all referral processes comply with HIPAA, payer requirements, and internal policies.
• Participate in audits and quality improvement initiatives related to care coordination.
• Appropriately and promptly elevate complex cases, obstacles to care, or time-sensitive concerns to leadership.
Performs other duties as assigned. LICENSES/CERTIFICATES
None
EDUCATION/EXPERIENCE
• High school diploma or GED; or Medical Assistant experience
• 2+ years of experience in a medical office setting, preferably in referrals, billing, or care coordination.
• Knowledge of insurance plans, prior authorizations, and provider networks.
• Proficiency in electronic health record (EHR) systems
• Bilingual (Spanish/English or other common local language) strongly preferred.
• Strong follow-through and accountability.
• Comfortable with navigating ambiguity and problem-solving independently.
• Able to manage high referral volume.
• Standard office work: sitting, typing, phone use.
• May require occasional lifting of supplies up to 25 lbs.
SETTING
Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.
EQUAL OPPORTUNITY EMPLOYER
Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.
ADA REQUIREMENT
Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.
#SJ2021
Monday- Friday
8:00am - 4:30pm
Full job record
| Job ID | ac9161f46bb1ca7f3faf7bd9decf9ef89721b22f |
| Org ID | 272900f7-b2d3-4f33-825c-61611398215c |
| Source ID | 288cc39b-26ab-42c3-9dec-15d2dc48a541 |
| Board ID | 288cc39b-26ab-42c3-9dec-15d2dc48a541 |
| Provider | adp_workforcenow |
| Provider Job Key | 619417 |
| Title | Referral Coordinator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Lancaster Clinic/907 Lancaster Blvd, Lancaster, CA, US, Lancaster, CA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | — |
| Salary Raw | 27.77 To 31.36 (USD) Hourly |
| Salary Min | 27.77 |
| Salary Max | 31.36 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=094a5148-4464-41e3-a172-2b560815bcb6&ccId=19000101_000001&lang=en_US&type=JS&jobId=619417&jwId=9205980976566_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=094a5148-4464-41e3-a172-2b560815bcb6&ccId=19000101_000001&lang=en_US&type=JS&jobId=619417&jwId=9205980976566_1 |
| First Seen At | 2026-06-23 12:20:51Z |
| Last Seen At | 2026-06-23 12:20:51Z |
| Last Checked At | 2026-06-23 12:20:51Z |
| Last Changed At | 2026-06-23 12:20:51Z |
| Inactive At | — |
| Source Posted At | 2026-06-22 22:58:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=094a5148-4464-41e3-a172-2b560815bcb6|19000101_000001/date=2026-06-23/2026-06-23T12-19-57-715Z-988cd6ea81de38c225dc390df9838fd9c6392522f810fa003a4e1b008843353c.json |
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"requisitionDescription": "<div><div><p data-pasted=\"true\"><strong>Position Title</strong>: Referral Coordinator </p><p><strong>Department</strong>: Referral Department </p><p><strong>Reports To</strong>: Program Operations Supervisor</p><p><strong>POSITION SUMMARY </strong></p><p>The Referral Coordinator is the hub of care continuity, responsible for managing all inbound and outbound referrals to ensure timely patient access to specialty care and services. This role requires strong communication, organizational, and tracking skills to facilitate seamless coordination between providers, patients, payers, and external entities.</p><p><strong> HOURS</strong></p><p> • 8 per Day / 5 Days per Week - Temporary Full Time</p><p><strong>Benefits Package </strong></p><ul type=\"disc\"><li>Medical Insurance</li><li>Dental Insurance</li><li>Vision Care Plan</li><li>Life Insurance</li><li>Paid Holidays</li><li>Flexible Spending Account (FSA)</li><li>Paid Vacation Time</li><li>Sick Time</li><li>401(k) Retirement Plan</li><li>Competitive wages</li><li>Stability and career advancement</li><li>Continuing Education Opportunities</li></ul><p><strong>CATEGORIES OF DUTIES </strong></p><ol start=\"1\" type=\"1\"><li style=\"margin-left:0in;\">Referral Management: </li></ol><p style=\"margin-left:.5in;\">• Process all incoming and outgoing referrals in a timely and accurate manner. </p><p style=\"margin-left:.5in;\">• Verify insurance requirements and obtain necessary authorizations or pre-certifications. </p><p style=\"margin-left:.5in;\">• Ensure referrals align with payer guidelines and provider network rules. </p><ol start=\"2\" type=\"1\"><li style=\"margin-left:0in;\">Communication:</li></ol><p style=\"margin-left:.5in;\"> • Notify patients of referral status and provide instructions for scheduling with specialists. </p><p style=\"margin-left:.5in;\">• Coordinate with referring providers and specialists to confirm appointments and ensure continuity of care. </p><p style=\"margin-left:.5in;\">• Communicate effectively with clinical staff to ensure appropriate follow-up care. </p><p style=\"margin-left:.5in;\">• Act as a primary point of contact for patients and their families, ensuring clear and timely communication.</p><p style=\"margin-left:.5in;\"> • Facilitate communication between patients, healthcare providers, and other relevant parties.</p><p style=\"margin-left:.5in;\"> • Answer phone calls, emails, and other inquiries promptly and professionally. Connects with external parties when necessary, on behalf of patients. </p><ol start=\"3\" type=\"1\"><li style=\"margin-left:0in;\">Documentation:</li></ol><p style=\"margin-left:.5in;\"> • Enter referral details, authorizations, and appointment confirmations into the EHR. </p><p style=\"margin-left:.5in;\">• Maintain accurate logs and tracking systems for open referrals. </p><p style=\"margin-left:.5in;\">• Follow up on pending referrals and escalate unresolved issues.</p><ol start=\"4\" type=\"1\"><li style=\"margin-left:0in;\">Compliance and Quality:</li></ol><p style=\"margin-left:.5in;\"> • Ensure all referral processes comply with HIPAA, payer requirements, and internal policies. </p><p style=\"margin-left:.5in;\">• Participate in audits and quality improvement initiatives related to care coordination. </p><p style=\"margin-left:.5in;\">• Appropriately and promptly elevate complex cases, obstacles to care, or time-sensitive concerns to leadership. </p><ol start=\"5\" type=\"1\"><li style=\"margin-left:0in;\">Performs other duties as assigned.</li></ol><p><strong>LICENSES/CERTIFICATES</strong></p><p> None </p><p><strong>EDUCATION/EXPERIENCE </strong></p><p>• High school diploma or GED; or Medical Assistant experience</p><p>• 2+ years of experience in a medical office setting, preferably in referrals, billing, or care coordination. </p><p>• Knowledge of insurance plans, prior authorizations, and provider networks.</p><p>• Proficiency in electronic health record (EHR) systems </p><p>• Bilingual (Spanish/English or other common local language) strongly preferred. </p><p>• Strong follow-through and accountability. </p><p>• Comfortable with navigating ambiguity and problem-solving independently. </p><p>• Able to manage high referral volume. </p><p>• Standard office work: sitting, typing, phone use. </p><p>• May require occasional lifting of supplies up to 25 lbs. </p><p><strong>SETTING </strong></p><p>Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency. </p><p><strong>EQUAL OPPORTUNITY EMPLOYER </strong></p><p>Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices. </p><p><strong>ADA REQUIREMENT </strong></p><p>Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. 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