Business Development Manager - Facilities & Hygiene

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    "datePosted": "2026-04-14",
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    "description": "<p>As a Business Transformation Specialist within Facilities and Hygiene, you will be responsible for successfully developing a new business pipeline and creating a prospect list to meet and exceed sales and profit targets. Your role is to establish innovation, drive sales and provide industry leading knowledge in this category to reassure our trusted clients that we have the experience, expertise and credibility to fully support them.  </p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">At Commercial, we achieve our vision by helping our clients to exceed theirs.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Please note this role requires a full UK driving licence as travel to our customers sites throughout the UK and weekly travel to our Head Office in Cheltenham is required.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Your responsibilities as a Business Transformation Specialist will be: </span></p>\n<p><br></p>\n<ul style=\"list-style-type: square;\">\n<li>To successfully identify new business opportunities and develop a new business pipeline <br>through channels such as cold calling, Linked In and social media.</li>\n<li>Arrange and facilitate site visits for existing and prospect customers to showcase <br>Commercial’s offering</li>\n<li>Have a proactive approach to sales and consistently achieve your activity and sales <br>targets</li>\n<li>Participate in weekly calling days to set up external face to face meetings</li>\n<li>Convert prospects into trading accounts in line with the expectations of the profitability <br>model and targets in both sales and gross profit and percentage</li>\n<li>Identify leakage and lack of spend against contracts. Where necessary develop and follow <br>a plan to ensure customers are compliant</li>\n<li>To confidently present our offering to clients, providing them with reassurance of our ability <br>to support in this category.</li>\n<li>To build presentations and proposals in line with our company brand guidelines <br>showcasing our solutions</li>\n<li>Update and maintain all records on prospects and new accounts in CRM</li>\n<li>Work with and alongside the Implementation Team to ensure smooth transition for all new <br>customers</li>\n<li>Working closely with the internal Account Management team to ensure that customers are <br>handed over smoothly with all their needs clearly communicated verbally and in writing <br>and continue to support as necessary</li>\n<li>Build rapport and nurture customer relationships, ensuring client accounts remain <br>profitable at all times</li>\n<li>Support in holding regular account reviews to make clients aware of updates in legislation, <br>products and innovation (whilst growing spend.)</li>\n<li>To bring innovative ideas to our clients in the workwear category to ensure they receive <br>an industry leading service. </li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">About you: </span></p>\n<p><br></p>\n<ul style=\"list-style-type: square;\">\n<li><span style=\"font-size: 12pt\">You will have recent experience of working within a new business environment where </span><span style=\"font-size: 12pt\">sales targets are consistently being achieved or exceeded</span></li>\n<li><span style=\"font-size: 12pt\">Facilities &amp; Hygiene experience essential</span></li>\n<li><span style=\"font-size: 12pt\">PPE &amp; Workwear experience is desirable, as this will form part of the role in the longer term (full training will be provided</span></li>\n<li><span style=\"font-size: 12pt\">Ambition to exceed individual targets and meet deadlines</span></li>\n<li><span style=\"font-size: 12pt\">You effectively manage your time with an organised and forward-thinking approach </span></li>\n<li><span style=\"font-size: 12pt\">Demonstrate adaptability in order to deal with a wide range of clients across a variety of </span><br><span style=\"font-size: 12pt\">sectors</span></li>\n<li><span style=\"font-size: 12pt\">You have a can-do, flexible and passionate style to your work </span></li>\n<li><span style=\"font-size: 12pt\">Excellent communication skills; both written and verbal</span></li>\n<li><span style=\"font-size: 12pt\">Proven experience of building sound, long lasting relationships with new and existing </span><br><span style=\"font-size: 12pt\">clients</span></li>\n<li><span style=\"font-size: 12pt\">You are proficient in using Microsoft office (word, PowerPoint and excel)</span></li>\n<li><span style=\"font-size: 12pt\">A full UK driving licence as travel to our customers sites throughout the UK and weekly </span><br><span style=\"font-size: 12pt\">travel to our Head Office in Cheltenham is required.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About Us</span></p>\n<p><br></p>\n<p>We’re Commercial – a purpose-driven, people-first organisation that’s on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn’t just the numbers – it’s the people, the culture we’ve built, and the innovative spirit that drives us forward.</p>\n<p> </p>\n<p>As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear.</p>\n<p><br><br></p>\n<p>We’re proud to be an award‑winning employer, having won our category at the <em>Sunday Times Best Places to Work 2026</em>, recognised as the Best Place to Work in the Business and Management Services industry.</p>\n<p> </p>\n<p>In August 2025, we proudly achieved Ecovadis Platinum status, placing us among the top 1% of companies assessed worldwide for sustainability.</p>\n<p> </p>\n<p>We’re <em>#commercialbynature</em> – a team driven by values, sustainability, and continuous improvement.</p>\n<p> </p>\n<p>And now is a particularly exciting time to join us. Our Commercial HQ is undergoing a full refurbishment – and you’ll be working in a brand new, state-of-the-art office space, purposefully designed to support creativity, collaboration, and wellbeing.</p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Our Benefits</span></p>\n<p><span style=\"font-size: 12pt\"><br>We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, you’ll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life. Here’s what you can look forward to:</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">A base salary of up to £45,000 per annum + uncapped commission (OTE £60,000 - £80,000)</span></li>\n<li><span style=\"font-size: 12pt\">Hybrid working structure with the flexibility to work from home for part of the week</span></li>\n<li><span style=\"font-size: 12pt\">Company car</span></li>\n<li><span style=\"font-size: 12pt\">A generous holiday allowance of 25 days plus bank holidays, which increases with length of service</span></li>\n<li><span style=\"font-size: 12pt\">An enhanced family leave package to support you and your growing family</span></li>\n<li><span style=\"font-size: 12pt\">Life Assurance, offering peace of mind with cover equivalent to four times your salary</span></li>\n<li><span style=\"font-size: 12pt\">Access to health &amp; wellbeing support – including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme</span></li>\n<li><span style=\"font-size: 12pt\">Free mortgage advice from leading broker Charles Cameron &amp; Associates, available to you, your family, and friends</span></li>\n<li><span style=\"font-size: 12pt\">Feel-good extras – including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like-minded colleagues, weekly company-wide Learning Days – a chance to share ideas, gain fresh insights, and explore a wide range of topics together, cycle-to-work and EV schemes, flexible working options, and much more!</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Training and Development</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you're just starting out or looking to grow, your development journey is as unique as you are – and we’ll support you every step of the way by offering training and development opportunities for career growth.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Diversity &amp; Inclusion</span></span></p>\n<p><span style=\"font-size: 12pt\"><br>At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued – no matter your background, belief, identity, or way of life.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">We’re proud to stand beside one another through life’s ups, downs, and everything in between. Our Diversity &amp; Inclusion initiatives – including support around menopause, neurodiversity, mental health, and more – are just one of the ways we look out for each other and celebrate what makes us unique.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">We hire people, not checklists. So even if you don’t tick every box in the job description, we’d still love to hear from you. Your potential, passion and perspective might be exactly what we’re looking for!</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">We are an equal opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio-economic background.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">To learn more about who we are, our values, and how we protect your personal data during the recruitment process, please visit our website and review our Job Applicant Privacy Policy<span> </span><a href=\"https://commercial.co.uk/careers\" target=\"_blank\" rel=\"noopener noreferrer\">https://commercial.co.uk/careers</a>.</span></p>",
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