Temp-Shift Supervisor-Navigation HUB Grave Sun-Thurs (86374)

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{
  "detail": {
    "city": "San Jose",
    "jobId": 699545,
    "level": "Experienced",
    "endDate": "",
    "legalId": 43,
    "isHotJob": false,
    "jobShift": "Graveyard",
    "jobTitle": "Temp-Shift Supervisor-Navigation HUB Grave Sun-Thurs (86374)",
    "location": "Navigation HUB - San Jose, CA 95112",
    "startDate": "",
    "clientCode": "0NI38",
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    "description": "<p><img alt=\"HomeFirstLogoMain_DarkBlue.png\" src=\"https://static.wixstatic.com/media/a5829f_7a43a822ef134996b9980e85efc9447e~mv2.png/v1/fill/w_272,h_65,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/HomeFirstLogoMain_DarkBlue.png\" /></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>POSITION</strong>: Temp Shift Supervisor, Navigation HUB</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>PROGRAM/LOCATION:&nbsp;</strong>Navigation HUB, San Jose</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>SHIFT</strong>: Overnight</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>SUPERVISOR</strong>: Navigation HUB, Program Manager</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>STATUS</strong>: Temp/Full Time/Non-exempt (June 2026-December 2026)</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>COMPENSATION</strong>: $38.47/Hourly</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>ABOUT HOMEFIRST</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Established in 1980, HomeFirst&trade; is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership &ndash; meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>OUR VALUES</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong><em>Kindness</em></strong><em>: We act with empathy toward others.</em></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong><em>Passion</em></strong><em>: We ignite change to fulfill our mission.</em></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong><em>Excellence</em></strong><em>: We deliver exceptional service to our communities.</em></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>POSITION OVERVIEW</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">The Navigation Hub is a low-barrier, non-congregate, tent-based shelter site that will function as a triage location for single adults and couples over the age of 18.&nbsp; The Hub will be an initial service location when households are or will be relocated from encampments near City of San Jos&eacute; waterways and neighborhoods before referral to other locations in the shelter system. The Hub will have low-barrier entrance and operate from a Housing First perspective, using trauma-informed Harm Reduction Principles that prioritize reduced harm from substance use over sobriety enforcement.&nbsp;</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">The Navigation HUB consists of 48 regular and 8 ADA-accessible tents in a fenced setting where participants can access basic needs services including food, water, and showers, and case management services. The Navigation HUB will offer a variety of supportive services, community engagement and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">The Shift Supervisor is responsible for the overall day-to-day operations and supervision of Resident Advocates. They ensure program compliance and service delivery standards are met while fostering a safe and welcoming environment.&nbsp;</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>REPORTING RELATIONSHIPS</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">This role reports to the Program Manager.&nbsp;</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>PRIMARY RESPONSIBILITIES</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><em>Direct Client Service (90%)</em></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Works collaboratively with Program Manager to ensure service delivery standards are met</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Responsible for the care, safety, and supervision of program participants, guests, and staff</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Implement and enforce Navigation HUB guidelines and Navigation HUB site rules by program participants</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Assist with administrative duties to support the Program Manager, including screening applications, preparing reports, creating schedules, and securing staff coverage as needed</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Assist with interviewing, recruiting, and training staff</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ensure the minimum staffing requirements per shift are met</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Participate in staff progressive discipline, including the development of Corrective Action Plans</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ensure incident reports are accurate and completed promptly</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Welcome guests to the facility, including program participants, volunteers, staff, and community members</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ensure Resident Advocates document all services provided into HMIS within three business days</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Provide supervision, job coaching, and support to staff</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Meet with each staff individually regularly</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ensure rooms are booked and cleaned for workshop providers</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Make timely and appropriate decisions in emergencies, including awareness of the need for the safety of all participants involved, mandated reporting, and contacting relevant staff/responding agencies</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Supervise workshops for participants on site to include topics such as financial literacy, tenant rights and mediation, resume building, job search, credit repair, etc.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Respond to guest crises using de-escalation and Mental Health First Aid techniques as applicable</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Adhere to HomeFirst&rsquo;s service delivery practices, including Trauma Informed Care, client-centered practice, and Crisis Prevention Intervention model</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Complete and submit Incident Reports, Behavioral Contracts, and Gross Violations as needed</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ensure clothing, linens, toiletries, and other program supplies are in stock and accessible</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Create a tent inspection schedule and follow up an inspection schedule</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Support with the treatment of participants&#39; property before Move-In</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Supervise general site clean-up, reporting any maintenance or janitorial needs to appropriate contact, ensure after-hours emergency work is completed</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ensure tent, facility, and perimeter checks are completed</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ensure set-up and break-down for any special events or activities</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Complete and file all paperwork promptly</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Maintain professional conduct, attitude, and appearance</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Communicate to and delegate tasks to the next shift Supervisor or Manager</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Maintain confidentiality regarding clients, personnel, and other internal agency affairs</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Conduct business according to the employee handbook, exercising judgment and serving the best interests of the agency and community</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Maintain compliance with agency/Navigation HUB site policies and procedures</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Provide socialization skills- empathetic listening, problem-solving, information and referral, mediation, crisis intervention</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Committed to treating each Navigation HUB participant with respect and dignity</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Demonstrated conflict resolution skills</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">&nbsp;<strong><em>General (10%)</em></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Represent HomeFirst and the program appropriately to volunteers, donors, outside agencies, and the public</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Assist with office-related tasks as needed</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Attend all mandatory meetings, workshops, and training</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Perform other general duties as assigned</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong><em>Skills, Abilities, and Knowledge</em></strong></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Proven ability to develop client service or housing plans</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to work with people of diverse social backgrounds; strong interpersonal skills</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Strong written and oral communication skills</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Working knowledge of Microsoft applications, email, and the internet, and able to learn data entry using web-based database systems</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">High level of flexibility and ability to prioritize appropriately</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Work effectively within a team</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Strong sense of accountability</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Strong customer service skills</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to multitask efficiently</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Advocacy and case management skills</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Knowledge of local social service resources/providers</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Effective problem-solving skills</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Demonstrate strong leadership skills</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Excellent organizational skills and ability to complete tasks</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Reliable; excellent punctuality and attendance for scheduled work shifts</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to work flexible hours, especially nights, weekends, and overnights.&nbsp; Must be available by telephone, on-call, and as needed during the employee&rsquo;s scheduled availability</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Able to take the initiative and work independently and productively with minimal supervision</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to meet deadlines and complete multiple tasks in a timely manner</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to maintain professional conduct, attitude, and appearance at all times</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Must be able to work under pressure, handle stressful situations, and maintain flexibility</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong><em>Other</em></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Ability to regularly lift up to 30 lbs.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Sensitivity to the needs of unhoused individuals and families</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">Desire to continually develop skills and increase knowledge</span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>BENEFITS</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers&rsquo; compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\"><strong>ORGANIZATIONAL EQUITY STATEMENT</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.</span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:Trebuchet MS,Helvetica,sans-serif\">HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.</span></span></p>\n\n<p>&nbsp;</p>\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Temp-Shift Supervisor-Navigation HUB Grave Sun-Thurs (86374)\",\"identifier\":\"J0NI38699545\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/D5CCEE08944274A96388058FB68F1A82/jobs/699545\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D5CCEE08944274A96388058FB68F1A82\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":38.47,\"maxValue\":38.47,\"unitText\":\"\"}},\"datePosted\":\"2026-06-18\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: Navigation HUB - San Jose, CA 95112Position Type: Full TimeEducation Level: High SchoolSalary Range: $38.47 - $38.47 HourlyTravel Percentage: NoneJob Shift: GraveyardJob Category: Nonprofit - Social Services\\n\\nPOSITION: Temp Shift Supervisor, Navigation HUB\\n\\nPROGRAM/LOCATION:&nbsp;Navigation HUB, San Jose\\n\\nSHIFT: Overnight\\n\\nSUPERVISOR: Navigation HUB, Program Manager\\n\\nSTATUS: Temp/Full Time/Non-exempt (June 2026-December 2026)\\n\\nCOMPENSATION: $38.47/Hourly\\n\\n&nbsp;\\n\\nABOUT HOMEFIRST\\n\\nEstablished in 1980, HomeFirst&trade; is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership &ndash; meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n&nbsp;\\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\n&nbsp;\\n\\nPOSITION OVERVIEW\\n\\nThe Navigation Hub is a low-barrier, non-congregate, tent-based shelter site that will function as a triage location for single adults and couples over the age of 18.&nbsp; The Hub will be an initial service location when households are or will be relocated from encampments near City of San Jos&eacute; waterways and neighborhoods before referral to other locations in the shelter system. The Hub will have low-barrier entrance and operate from a Housing First perspective, using trauma-informed Harm Reduction Principles that prioritize reduced harm from substance use over sobriety enforcement.&nbsp;\\n\\nThe Navigation HUB consists of 48 regular and 8 ADA-accessible tents in a fenced setting where participants can access basic needs services including food, water, and showers, and case management services. The Navigation HUB will offer a variety of supportive services, community engagement and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services.\\n\\nThe Shift Supervisor is responsible for the overall day-to-day operations and supervision of Resident Advocates. They ensure program compliance and service delivery standards are met while fostering a safe and welcoming environment.&nbsp;\\n\\n&nbsp;\\n\\nREPORTING RELATIONSHIPS\\n\\nThis role reports to the Program Manager.&nbsp;\\n\\n&nbsp;\\n\\nPRIMARY RESPONSIBILITIES\\n\\nDirect Client Service (90%)\\n\\n\\n\\tWorks collaboratively with Program Manager to ensure service delivery standards are met\\n\\tResponsible for the care, safety, and supervision of program participants, guests, and staff\\n\\tImplement and enforce Navigation HUB guidelines and Navigation HUB site rules by program participants\\n\\tAssist with administrative duties to support the Program Manager, including screening applications, preparing reports, creating schedules, and securing staff coverage as needed\\n\\tAssist with interviewing, recruiting, and training staff\\n\\tEnsure the minimum staffing requirements per shift are met\\n\\tParticipate in staff progressive discipline, including the development of Corrective Action Plans\\n\\tEnsure incident reports are accurate and completed promptly\\n\\tWelcome guests to the facility, including program participants, volunteers, staff, and community members\\n\\tEnsure Resident Advocates document all services provided into HMIS within three business days\\n\\tProvide supervision, job coaching, and support to staff\\n\\tMeet with each staff individually regularly\\n\\tEnsure rooms are booked and cleaned for workshop providers\\n\\tMake timely and appropriate decisions in emergencies, including awareness of the need for the safety of all participants involved, mandated reporting, and contacting relevant staff/responding agencies\\n\\tSupervise workshops for participants on site to include topics such as financial literacy, tenant rights and mediation, resume building, job search, credit repair, etc.\\n\\tRespond to guest crises using de-escalation and Mental Health First Aid techniques as applicable\\n\\tAdhere to HomeFirst&rsquo;s service delivery practices, including Trauma Informed Care, client-centered practice, and Crisis Prevention Intervention model\\n\\tComplete and submit Incident Reports, Behavioral Contracts, and Gross Violations as needed\\n\\tEnsure clothing, linens, toiletries, and other program supplies are in stock and accessible\\n\\tCreate a tent inspection schedule and follow up an inspection schedule\\n\\tSupport with the treatment of participants&#39; property before Move-In\\n\\tSupervise general site clean-up, reporting any maintenance or janitorial needs to appropriate contact, ensure after-hours emergency work is completed\\n\\tEnsure tent, facility, and perimeter checks are completed\\n\\tEnsure set-up and break-down for any special events or activities\\n\\tComplete and file all paperwork promptly\\n\\tMaintain professional conduct, attitude, and appearance\\n\\tCommunicate to and delegate tasks to the next shift Supervisor or Manager\\n\\tMaintain confidentiality regarding clients, personnel, and other internal agency affairs\\n\\tConduct business according to the employee handbook, exercising judgment and serving the best interests of the agency and community\\n\\tMaintain compliance with agency/Navigation HUB site policies and procedures\\n\\tProvide socialization skills- empathetic listening, problem-solving, information and referral, mediation, crisis intervention\\n\\tCommitted to treating each Navigation HUB participant with respect and dignity\\n\\tDemonstrated conflict resolution skills\\n\\n\\n&nbsp;General (10%)\\n\\n\\n\\tRepresent HomeFirst and the program appropriately to volunteers, donors, outside agencies, and the public\\n\\tAssist with office-related tasks as needed\\n\\tAttend all mandatory meetings, workshops, and training\\n\\tPerform other general duties as assigned\\n\\tSkills, Abilities, and Knowledge\\n\\tProven ability to develop client service or housing plans\\n\\tAbility to work with people of diverse social backgrounds; strong interpersonal skills\\n\\tStrong written and oral communication skills\\n\\tWorking knowledge of Microsoft applications, email, and the internet, and able to learn data entry using web-based database systems\\n\\tHigh level of flexibility and ability to prioritize appropriately\\n\\tWork effectively within a team\\n\\tStrong sense of accountability\\n\\tStrong customer service skills\\n\\tAbility to multitask efficiently\\n\\tAdvocacy and case management skills\\n\\tKnowledge of local social service resources/providers\\n\\tEffective problem-solving skills\\n\\tDemonstrate strong leadership skills\\n\\tExcellent organizational skills and ability to complete tasks\\n\\tReliable; excellent punctuality and attendance for scheduled work shifts\\n\\tAbility to work flexible hours, especially nights, weekends, and overnights.&nbsp; Must be available by telephone, on-call, and as needed during the employee&rsquo;s scheduled availability\\n\\tAble to take the initiative and work independently and productively with minimal supervision\\n\\tAbility to meet deadlines and complete multiple tasks in a timely manner\\n\\tAbility to maintain professional conduct, attitude, and appearance at all times\\n\\tMust be able to work under pressure, handle stressful situations, and maintain flexibility\\n\\n\\nOther\\n\\n\\n\\tAbility to regularly lift up to 30 lbs.\\n\\tSensitivity to the needs of unhoused individuals and families\\n\\tDesire to continually develop skills and increase knowledge\\n\\n\\n&nbsp;\\n\\nBENEFITS\\n\\nHomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers&rsquo; compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.\\n\\n&nbsp;\\n\\nORGANIZATIONAL EQUITY STATEMENT\\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\n&nbsp;\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.\\n\\n&nbsp;\\nQualificationsQUALIFICATIONS (YOU HAVE)\\n\\n\\n\\tEducation and Experience\\n\\tAA degree (or the equivalent of 2 years of higher education) or three years of field experience in social services\\n\\tSensitivity to the needs of unhouses individuals\\n\\tExperience working with the unhoused population\\n\\tWillingness and ability to work with people from a variety of racial, cultural, and economic backgrounds with various lifestyles, sexual orientations ad of all ages and genders\\n\\n\\n&nbsp;\\n\",\"responsibilities\":\"\\n\\nPOSITION: Temp Shift Supervisor, Navigation HUB\\n\\nPROGRAM/LOCATION:&nbsp;Navigation HUB, San Jose\\n\\nSHIFT: Overnight\\n\\nSUPERVISOR: Navigation HUB, Program Manager\\n\\nSTATUS: Temp/Full Time/Non-exempt (June 2026-December 2026)\\n\\nCOMPENSATION: $38.47/Hourly\\n\\n&nbsp;\\n\\nABOUT HOMEFIRST\\n\\nEstablished in 1980, HomeFirst&trade; is a nonprofit organization passionately working to end homelessness. 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