Travel Concierge (FT) (AM) ("Conserje de Viajes")

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  "detail": {
    "city": "San Diego ",
    "jobId": 323416,
    "level": "Experienced",
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    "jobTitle": "Travel Concierge (FT) (AM) (\"Conserje de Viajes\")",
    "location": "Catamaran  - San Diego , CA 92109",
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    "description": "<p style=\"margin-bottom:11px;\"><br />\r\n<span style=\"display:block;font-size:11px;\"><span style=\"color:#000000;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\"><b>LOCATION<br />\r\n<br />\r\nEvans Hotels</b><br />\r\nSince 1953,&nbsp;<b>Evans Hotels&nbsp;</b>has been a hospitality leader in San Diego and Southern California. Its portfolio includes two properties on Mission Bay, Catamaran Resort Hotel and Spa and Bahia Resort Hotel, as well as the AAA Five Diamond property in the prominent seaside community of La Jolla, The Lodge at Torrey Pines.<br />\r\n<br />\r\n<b>Evans Hotels</b>&nbsp;is a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.<br />\r\n<br />\r\n<b>SUMMARY</b><br />\r\nThe&nbsp;<b>Travel Concierge (&ldquo;Conserje de Viajes&rdquo;)</b> is a key member of the leisure sales team, responsible for delivering a seamless and highly personalized booking experience for FIT guests, travel advisors, and corporate travelers across Evans Hotels, including The Lodge at Torrey Pines, Catamaran Resort Hotel and Spa, and Bahia Resort Hotel.<br />\r\n<br />\r\nThis role serves as a central point of contact for high-touch reservations and complex itineraries, supporting both revenue generation and guest satisfaction. Working closely with the Director of Leisure Sales and the Corporate and Leisure Sales Manager, the Travel Concierge helps drive conversion, strengthen advisor and client relationships, and ensure consistent, elevated experience across the portfolio.</span><br />\r\n<br />\r\n<strong style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;color:rgb(0,0,0);\"><span style=\"line-height:normal;\">PAY &amp; PERKS</span></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><strong>Compensation: $28.00 - $30.00 DOE**</strong></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><strong>Earn $1000</strong>&nbsp;for Culinary, Engineering, Housekeeping, and&nbsp;<strong>$350</strong>&nbsp;for all other roles. for&nbsp;<strong>each&nbsp;</strong>hired&nbsp;referral&nbsp;at any Evans Hotels property.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><strong>Discounted Hotel Rooms</strong>&nbsp;for you, family and friends.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><strong>Free Employee Parking</strong>&nbsp;and/or discounted MTS Pronto card.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><strong>Free Meals &amp; Refreshments&nbsp;</strong>during working shifts.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\">Career advancement opportunities!</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\">Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.</span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\">Discounts on cell phone bills, shoes, gym memberships, and more!</span></span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\"><b>ESSENTIAL DUTIES&nbsp;</b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Manage and convert inbound FIT, travel advisor, and corporate traveler inquiries across all Evans Hotels properties.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Serve as a dedicated booking resource for high-value and high-touch reservations requiring personalized service.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Ensure all new FIT reservations are processed daily.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Distribution of opening and closing dates in the FIT Free Sell Calendar.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Support the Director of Leisure Sales and Corporate and Leisure Sales Manager with lead follow-up, booking coordination, and client communication.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Assist in managing preferred partner programs, consortia bookings, and negotiated corporate traveler requests.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Updates the monthly FIT, Corporate Club, and Luxury Consortia production sheets. As well as run production reports from the property PMS.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Curate tailored itineraries including accommodations, dining, spa, golf, and local experiences aligned with each property&rsquo;s positioning.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Provide anticipatory, detail-oriented service from initial inquiry through pre-arrival coordination.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Ensure all guest preferences, special requests, VIP arrangements, and amenity requests are accurately captured and executed.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Act as a brand ambassador for Evans Hotels, delivering a consistent tone and experience across all touchpoints.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Serve as a responsive and knowledgeable contact for travel advisors, ensuring timely communication and follow-through.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Build and maintain strong relationships with key advisor networks and repeat clients.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Support advisor engagement through personalized service, accurate booking execution, and problem resolution.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Ensure alignment with consortia and preferred partner program requirements.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Coordinate completion of required health, safety, and standability forms.</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Identify opportunities to maximize revenue through strategic upselling, packaging, and experience enhancements.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Ensure rate integrity and proper application of promotions, packages, and negotiated rates.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Track inquiries and conversion activity, supporting reporting and insights for the sales team.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Contribute to achieving leisure and corporate transient revenue goals across the portfolio.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Collaborate with reservations, front office, spa, golf, and food and beverage teams to ensure seamless execution of all arrangements.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Maintain accurate and detailed records in CRM and reservation systems.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Support VIP arrivals, special events, and pre-arrival planning across properties.&nbsp;</span></span></span></span></li>\r\n\t<li><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"line-height:normal;\">Ensure all communications are polished, timely, and aligned with brand standards.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;\"><span style=\"color:#000000;\"><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"line-height:normal;\">Performs additional duties and responsibilities as directed by the leadership team.</span></span></span></span></span></li>\r\n</ul>\r\n",
    "jobCategory": "Customer Service - Guest Service - Non Supervisory",
    "salaryRange": "$28.00 - $30.00 Hourly",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Travel Concierge (FT) (AM) (\\\"Conserje de Viajes\\\")\",\"identifier\":\"J0JZ10323416\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/3E73D4AE9999636E316320CEBB996399/jobs/323416\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=3E73D4AE9999636E316320CEBB996399\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":28,\"maxValue\":30,\"unitText\":\"\"}},\"datePosted\":\"2026-04-24\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: Catamaran  - San Diego , CA 92109Position Type: Full TimeSalary Range: $28.00 - $30.00 HourlyJob Shift: DayJob Category: Customer Service - Guest Service - Non Supervisory\\r\\nLOCATION\\r\\n\\r\\nEvans Hotels\\r\\nSince 1953,&nbsp;Evans Hotels&nbsp;has been a hospitality leader in San Diego and Southern California. Its portfolio includes two properties on Mission Bay, Catamaran Resort Hotel and Spa and Bahia Resort Hotel, as well as the AAA Five Diamond property in the prominent seaside community of La Jolla, The Lodge at Torrey Pines.\\r\\n\\r\\nEvans Hotels&nbsp;is a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.\\r\\n\\r\\nSUMMARY\\r\\nThe&nbsp;Travel Concierge (&ldquo;Conserje de Viajes&rdquo;) is a key member of the leisure sales team, responsible for delivering a seamless and highly personalized booking experience for FIT guests, travel advisors, and corporate travelers across Evans Hotels, including The Lodge at Torrey Pines, Catamaran Resort Hotel and Spa, and Bahia Resort Hotel.\\r\\n\\r\\nThis role serves as a central point of contact for high-touch reservations and complex itineraries, supporting both revenue generation and guest satisfaction. Working closely with the Director of Leisure Sales and the Corporate and Leisure Sales Manager, the Travel Concierge helps drive conversion, strengthen advisor and client relationships, and ensure consistent, elevated experience across the portfolio.\\r\\n\\r\\nPAY &amp; PERKS\\r\\n\\r\\n\\r\\n\\tCompensation: $28.00 - $30.00 DOE**\\r\\n\\tEarn $1000&nbsp;for Culinary, Engineering, Housekeeping, and&nbsp;$350&nbsp;for all other roles. for&nbsp;each&nbsp;hired&nbsp;referral&nbsp;at any Evans Hotels property.\\r\\n\\tDiscounted Hotel Rooms&nbsp;for you, family and friends.\\r\\n\\tFree Employee Parking&nbsp;and/or discounted MTS Pronto card.\\r\\n\\tFree Meals &amp; Refreshments&nbsp;during working shifts.\\r\\n\\tCareer advancement opportunities!\\r\\n\\tHealth (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.\\r\\n\\tDiscounts on cell phone bills, shoes, gym memberships, and more!\\r\\n\\r\\n\\r\\n\\r\\nESSENTIAL DUTIES&nbsp;\\r\\n\\r\\n\\r\\n\\tManage and convert inbound FIT, travel advisor, and corporate traveler inquiries across all Evans Hotels properties.&nbsp;\\r\\n\\tServe as a dedicated booking resource for high-value and high-touch reservations requiring personalized service.\\r\\n\\tEnsure all new FIT reservations are processed daily.\\r\\n\\tDistribution of opening and closing dates in the FIT Free Sell Calendar.\\r\\n\\tSupport the Director of Leisure Sales and Corporate and Leisure Sales Manager with lead follow-up, booking coordination, and client communication.&nbsp;\\r\\n\\tAssist in managing preferred partner programs, consortia bookings, and negotiated corporate traveler requests.\\r\\n\\tUpdates the monthly FIT, Corporate Club, and Luxury Consortia production sheets. As well as run production reports from the property PMS.&nbsp;\\r\\n\\tCurate tailored itineraries including accommodations, dining, spa, golf, and local experiences aligned with each property&rsquo;s positioning.\\r\\n\\tProvide anticipatory, detail-oriented service from initial inquiry through pre-arrival coordination.\\r\\n\\tEnsure all guest preferences, special requests, VIP arrangements, and amenity requests are accurately captured and executed.\\r\\n\\tAct as a brand ambassador for Evans Hotels, delivering a consistent tone and experience across all touchpoints.&nbsp;\\r\\n\\tServe as a responsive and knowledgeable contact for travel advisors, ensuring timely communication and follow-through.&nbsp;\\r\\n\\tBuild and maintain strong relationships with key advisor networks and repeat clients.&nbsp;\\r\\n\\tSupport advisor engagement through personalized service, accurate booking execution, and problem resolution.&nbsp;\\r\\n\\tEnsure alignment with consortia and preferred partner program requirements.&nbsp;\\r\\n\\tCoordinate completion of required health, safety, and standability forms.\\r\\n\\tIdentify opportunities to maximize revenue through strategic upselling, packaging, and experience enhancements.&nbsp;\\r\\n\\tEnsure rate integrity and proper application of promotions, packages, and negotiated rates.&nbsp;\\r\\n\\tTrack inquiries and conversion activity, supporting reporting and insights for the sales team.&nbsp;\\r\\n\\tContribute to achieving leisure and corporate transient revenue goals across the portfolio.&nbsp;\\r\\n\\tCollaborate with reservations, front office, spa, golf, and food and beverage teams to ensure seamless execution of all arrangements.&nbsp;\\r\\n\\tMaintain accurate and detailed records in CRM and reservation systems.&nbsp;\\r\\n\\tSupport VIP arrivals, special events, and pre-arrival planning across properties.&nbsp;\\r\\n\\tEnsure all communications are polished, timely, and aligned with brand standards.\\r\\n\\tPerforms additional duties and responsibilities as directed by the leadership team.\\r\\n\\r\\nQualifications\\r\\nQUALIFICATIONS\\r\\n\\r\\n\\r\\n\\t2&ndash;3 years of experience in luxury hospitality, reservations, concierge, or travel advisory support.\\r\\n\\tA combination of experience, education, and/or training may be substituted for either requirement.&nbsp;\\r\\n\\tPrevious similar position in a hotel, preferably in a luxury hotel, or similar business entity preferred.\\r\\n\\tExperience working with FIT travelers, travel advisors, and corporate clients.&nbsp;\\r\\n\\tStrong understanding of luxury guest expectations and high-touch service delivery.\\r\\n\\tKnowledge of San Diego and coastal Southern California experiences, including dining, wellness, and recreation.\\r\\n\\tAvailability to work on weekends and holidays is required.&nbsp;\\r\\n\\tExperience with hotel systems and CRM platforms.&nbsp;\\r\\n\\tAbility to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.&nbsp;\\r\\n\\tAbility to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.\\r\\n\\tThe following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.\\r\\n\\r\\n\\r\\n\\r\\n**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.\\r\\n\",\"responsibilities\":\"\\r\\nLOCATION\\r\\n\\r\\nEvans Hotels\\r\\nSince 1953,&nbsp;Evans Hotels&nbsp;has been a hospitality leader in San Diego and Southern California. Its portfolio includes two properties on Mission Bay, Catamaran Resort Hotel and Spa and Bahia Resort Hotel, as well as the AAA Five Diamond property in the prominent seaside community of La Jolla, The Lodge at Torrey Pines.\\r\\n\\r\\nEvans Hotels&nbsp;is a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.\\r\\n\\r\\nSUMMARY\\r\\nThe&nbsp;Travel Concierge (&ldquo;Conserje de Viajes&rdquo;) is a key member of the leisure sales team, responsible for delivering a seamless and highly personalized booking experience for FIT guests, travel advisors, and corporate travelers across Evans Hotels, including The Lodge at Torrey Pines, Catamaran Resort Hotel and Spa, and Bahia Resort Hotel.\\r\\n\\r\\nThis role serves as a central point of contact for high-touch reservations and complex itineraries, supporting both revenue generation and guest satisfaction. Working closely with the Director of Leisure Sales and the Corporate and Leisure Sales Manager, the Travel Concierge helps drive conversion, strengthen advisor and client relationships, and ensure consistent, elevated experience across the portfolio.\\r\\n\\r\\nPAY &amp; PERKS\\r\\n\\r\\n\\r\\n\\tCompensation: $28.00 - $30.00 DOE**\\r\\n\\tEarn $1000&nbsp;for Culinary, Engineering, Housekeeping, and&nbsp;$350&nbsp;for all other roles. for&nbsp;each&nbsp;hired&nbsp;referral&nbsp;at any Evans Hotels property.\\r\\n\\tDiscounted Hotel Rooms&nbsp;for you, family and friends.\\r\\n\\tFree Employee Parking&nbsp;and/or discounted MTS Pronto card.\\r\\n\\tFree Meals &amp; Refreshments&nbsp;during working shifts.\\r\\n\\tCareer advancement opportunities!\\r\\n\\tHealth (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.\\r\\n\\tDiscounts on cell phone bills, shoes, gym memberships, and more!\\r\\n\\r\\n\\r\\n\\r\\nESSENTIAL DUTIES&nbsp;\\r\\n\\r\\n\\r\\n\\tManage and convert inbound FIT, travel advisor, and corporate traveler inquiries across all Evans Hotels properties.&nbsp;\\r\\n\\tServe as a dedicated booking resource for high-value and high-touch reservations requiring personalized service.\\r\\n\\tEnsure all new FIT reservations are processed daily.\\r\\n\\tDistribution of opening and closing dates in the FIT Free Sell Calendar.\\r\\n\\tSupport the Director of Leisure Sales and Corporate and Leisure Sales Manager with lead follow-up, booking coordination, and client communication.&nbsp;\\r\\n\\tAssist in managing preferred partner programs, consortia bookings, and negotiated corporate traveler requests.\\r\\n\\tUpdates the monthly FIT, Corporate Club, and Luxury Consortia production sheets. As well as run production reports from the property PMS.&nbsp;\\r\\n\\tCurate tailored itineraries including accommodations, dining, spa, golf, and local experiences aligned with each property&rsquo;s positioning.\\r\\n\\tProvide anticipatory, detail-oriented service from initial inquiry through pre-arrival coordination.\\r\\n\\tEnsure all guest preferences, special requests, VIP arrangements, and amenity requests are accurately captured and executed.\\r\\n\\tAct as a brand ambassador for Evans Hotels, delivering a consistent tone and experience across all touchpoints.&nbsp;\\r\\n\\tServe as a responsive and knowledgeable contact for travel advisors, ensuring timely communication and follow-through.&nbsp;\\r\\n\\tBuild and maintain strong relationships with key advisor networks and repeat clients.&nbsp;\\r\\n\\tSupport advisor engagement through personalized service, accurate booking execution, and problem resolution.&nbsp;\\r\\n\\tEnsure alignment with consortia and preferred partner program requirements.&nbsp;\\r\\n\\tCoordinate completion of required health, safety, and standability forms.\\r\\n\\tIdentify opportunities to maximize revenue through strategic upselling, packaging, and experience enhancements.&nbsp;\\r\\n\\tEnsure rate integrity and proper application of promotions, packages, and negotiated rates.&nbsp;\\r\\n\\tTrack inquiries and conversion activity, supporting reporting and insights for the sales team.&nbsp;\\r\\n\\tContribute to achieving leisure and corporate transient revenue goals across the portfolio.&nbsp;\\r\\n\\tCollaborate with reservations, front office, spa, golf, and food and beverage teams to ensure seamless execution of all arrangements.&nbsp;\\r\\n\\tMaintain accurate and detailed records in CRM and reservation systems.&nbsp;\\r\\n\\tSupport VIP arrivals, special events, and pre-arrival planning across properties.&nbsp;\\r\\n\\tEnsure all communications are polished, timely, and aligned with brand standards.\\r\\n\\tPerforms additional duties and responsibilities as directed by the leadership team.\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"EVANS HOTELS LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=3E73D4AE9999636E316320CEBB996399\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3999 Mission Blvd \",\"addressLocality\":\"San Diego \",\"addressRegion\":\"CA\",\"postalCode\":92109,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\nQUALIFICATIONS\\r\\n\\r\\n\\r\\n\\t2&ndash;3 years of experience in luxury hospitality, reservations, concierge, or travel advisory support.\\r\\n\\tA combination of experience, education, and/or training may be substituted for either requirement.&nbsp;\\r\\n\\tPrevious similar position in a hotel, preferably in a luxury hotel, or similar business entity preferred.\\r\\n\\tExperience working with FIT travelers, travel advisors, and corporate clients.&nbsp;\\r\\n\\tStrong understanding of luxury guest expectations and high-touch service delivery.\\r\\n\\tKnowledge of San Diego and coastal Southern California experiences, including dining, wellness, and recreation.\\r\\n\\tAvailability to work on weekends and holidays is required.&nbsp;\\r\\n\\tExperience with hotel systems and CRM platforms.&nbsp;\\r\\n\\tAbility to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.&nbsp;\\r\\n\\tAbility to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.\\r\\n\\tThe following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.\\r\\n\\r\\n\\r\\n\\r\\n**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.\\r\\n\",\"experienceRequirements\":\"\\r\\nQUALIFICATIONS\\r\\n\\r\\n\\r\\n\\t2&ndash;3 years of experience in luxury hospitality, reservations, concierge, or travel advisory support.\\r\\n\\tA combination of experience, education, and/or training may be substituted for either requirement.&nbsp;\\r\\n\\tPrevious similar position in a hotel, preferably in a luxury hotel, or similar business entity preferred.\\r\\n\\tExperience working with FIT travelers, travel advisors, and corporate clients.&nbsp;\\r\\n\\tStrong understanding of luxury guest expectations and high-touch service delivery.\\r\\n\\tKnowledge of San Diego and coastal Southern California experiences, including dining, wellness, and recreation.\\r\\n\\tAvailability to work on weekends and holidays is required.&nbsp;\\r\\n\\tExperience with hotel systems and CRM platforms.&nbsp;\\r\\n\\tAbility to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.&nbsp;\\r\\n\\tAbility to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.\\r\\n\\tThe following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.\\r\\n\\r\\n\\r\\n\\r\\n**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.\\r\\n\",\"industry\":\"Customer Service - Guest Service - Non Supervisory\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\"}",
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    "qualifications": "<p style=\"margin-bottom:11px;\"><br />\r\n<span style=\"font-size:11px;\"><span style=\"color:#000000;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\"><b>QUALIFICATIONS</b></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\">2&ndash;3 years of experience in luxury hospitality, reservations, concierge, or travel advisory support.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\"><span style=\"background:#FFFFFF;\">A combination of experience, education, and/or training may be substituted for either requirement.</span>&nbsp;</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\">Previous similar position in a hotel, preferably in a luxury hotel, or similar business entity preferred.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\">Experience working with FIT travelers, travel advisors, and corporate clients.&nbsp;</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\">Strong understanding of luxury guest expectations and high-touch service delivery.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\">Knowledge of San Diego and coastal Southern California experiences, including dining, wellness, and recreation.</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\">Availability to work on weekends and holidays is required.&nbsp;</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\">Experience with hotel systems and CRM platforms.&nbsp;</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\"><span style=\"background:#FFFFFF;\">Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.</span>&nbsp;</span></span></span></span></li>\r\n\t<li style=\"margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\"><span style=\"background:#FFFFFF;\">Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.</span></span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"line-height:normal;\">The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"color:#000000;\"><span style=\"font-size:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.</span></span></span></p>\r\n",
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