Multi-Unit Retail Manager, DC Metro

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          "text": "<p>The Regional Manager, Retail&#xa0;is fiscally responsible for the oversight and execution of monthly sales plan achievement, bi-yearly inventory results, and overall brand standards and operational efficiencies across all Shop locations within their designated territory.&#xa0;In partnership with General Managers and Assistant General Managers of their assigned clubs, they are responsible for staffing positions and training all Shop Managers-on-Duty&#xa0;and&#xa0;Style Advisors&#xa0;to operate according to brand standards. This role directs and motivates the retail sales team to ensure the highest level of customer service to every Equinox member and guest.&#xa0;</p><p>The Regional Manager, Retail&#xa0;reports directly to the Senior Regional Club Director, supporting&#xa0;club leadership with&#xa0;overall brand&#xa0;and&#xa0;club culture&#xa0;cohesion for Retail, and a seamless member experience across all locations within the&#xa0;Market. They are also supported by a national Retail Field Leadership team and a Retail Corporate team, from whom they take direction on Retail-specific policies and procedures, financial goals and planning, and merchandise selection and allocation — ensuring maximum productivity and compliance with all company standards across their territory.&#xa0;</p><p><strong>Reporting Structure &amp; Key Partnerships&#xa0;</strong></p><ul><li>Reports directly to the Senior Regional Club Director to align retail operations with broader club culture, brand standards, and the overall member experience&#xa0;</li><li>Supported by a national Retail Field Leadership team for field-level guidance, best practice sharing, and field communications&#xa0;</li><li>Supported by the Retail Corporate team for Retail-specific policies and procedures, financial planning and&#xa0;goal-setting, merchandise selection, and inventory allocation&#xa0;</li><li>Partners closely with club-level General Managers, Assistant General Managers,&#xa0;and club leadership teams to ensure retail is integrated seamlessly into the overall club environment&#xa0;</li></ul><p><u><strong>RESPONSIBILITIES:</strong></u></p><p>Responsibilities include, but are not limited to, the following:&#xa0;</p><p><strong>Talent Management</strong>&#xa0;</p><ul><li>Serves as point-person for coaching, training, and developing all levels of Shop staff within&#xa0;their Market, including Shop Managers-on-Duty (MODs)&#xa0;and Style Advisors&#xa0;</li><li>Identifies top training talent on the existing team and partners with them to onboard and develop each new employee&#xa0;</li><li>Recruits and maintains a staff that reflects the needs of the business and the character of each club community&#xa0;</li><li>Assists club management team with hiring, coaching, and development of Shop staff&#xa0;</li><li>Creates and maintains a succession plan within the territory&#xa0;</li><li>Acts as partner to club management and People &amp; Culture on all employee relations and accountability interactions&#xa0;</li></ul><p><strong>Sales &amp; Service&#xa0;</strong></p><ul><li>Achieves assigned monthly sales goals across all Shop locations within the territory&#xa0;</li><li>Coaches and develops Shop&#xa0;MODs&#xa0;and&#xa0;Style Advisors&#xa0;in selling tactics, tools, and key business metrics&#xa0;</li><li>Ensures an unparalleled customer experience for all Equinox members and guests&#xa0;</li><li>Acts in the best interest of the member when resolving any issues related to The Shop&#xa0;</li><li>Maintains current knowledge of all club and Shop services, programs, and products&#xa0;</li><li>Understands the member profile and demographic of each club in the territory&#xa0;</li><li>Personally&#xa0;engages in club communities and helps Shop teams do the same&#xa0;</li></ul><p><strong>Communications &amp; Collaboration&#xa0;</strong></p><ul><li>Engages Shop teams in a manner that is respectful, professional, inspirational, and motivating&#xa0;</li><li>Maintains a regular communication cadence with the Senior Regional Club Director to ensure retail operations align with club-level priorities and brand direction&#xa0;</li><li>Provides global feedback and offers possible solutions to the Retail Corporate team, Retail Field Leadership, and club business partners&#xa0;</li><li>Contributes a clear point of view during company calls, team meetings, and leadership presentations&#xa0;</li><li>Keeps all relevant parties informed of&#xa0;Corporate&#xa0;communications through timely emails and verbal discussion&#xa0;</li><li>Shares vision and direction with the Shop team in a way that earns enthusiasm and ensures follow-through&#xa0;</li></ul><p><strong>Operational Excellence&#xa0;</strong></p><ul><li>Understands and upholds all loss prevention and inventory management policies, and ensures total team adherence to these standards&#xa0;</li><li>Ensures personal and team comprehension of all communications and training materials, and timely, accurate completion of all assigned operational tasks&#xa0;</li><li>Assists with scheduling and shift coverage in partnership with the Senior Regional Club Director, club management, and the Retail Corporate team&#xa0;</li><li>Performs timely, comprehensive Shop Visit Audits — both formal and informal&#xa0;</li></ul><p><strong>Product &amp; Presentation&#xa0;</strong></p><ul><li>Ensures that each Shop and its staff reflect company brand standards through proper execution of merchandising and marketing direction, housekeeping standards, and adherence to the Shop dress code&#xa0;</li><li>Enforces and maintains excellent organizational standards on sales floors, at cash wraps, and in stockrooms&#xa0;</li><li>Ensures Shops within the territory are visually compelling by adhering to standards set by the Retail Corporate team and in partnership with the Senior Regional Club Director,&#xa0;club business partners&#xa0;and Retail Field Leadership team&#xa0;</li></ul><p><strong>Decision Making&#xa0;</strong></p><ul><li>Seeks creative solutions to operational and business challenges&#xa0;</li><li>Adapts management style as appropriate based on audience and context&#xa0;</li><li>Manages time efficiently across the territory, implementing best practices for visit planning and prioritization&#xa0;</li></ul><p><strong>Professional Dimension&#xa0;</strong></p><ul><li>Builds effective relationships and partnerships with fellow employees, colleagues, supervisors, and club leadership&#xa0;</li><li>Maintains working knowledge of happenings and general standards across the club environment to encourage camaraderie and a unified team spirit&#xa0;</li><li>Complies with and enforces all company policies and procedures; embraces and champions company initiatives&#xa0;</li><li>Communicates clearly and effectively at all levels, with tact and diplomacy&#xa0;</li><li>Remains receptive to feedback and demonstrates the ability to adapt accordingly&#xa0;</li></ul><p><strong>Pay Range: $60,000 annually, additional bonus opportunities available&#xa0;</strong></p>",
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          "text": "<p>To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:&#xa0;</p><ul><li>Combination of education and/or experience sufficient to successfully perform the essential functions of the role&#xa0;</li><li>Multi-unit or multi-store management experience preferred&#xa0;</li><li>Proven leadership ability and comfort taking direction from multiple stakeholders&#xa0;</li><li>Experience in a customer service business; retail experience strongly preferred&#xa0;</li><li>Excellent verbal and written communication skills&#xa0;</li><li>Basic computer skills and retail math knowledge&#xa0;</li><li>Hardworking and diligent, with a high degree of personal integrity and honesty&#xa0;</li><li>Strong time management, organizational, problem-solving, and communication skills&#xa0;</li><li>Ability to embrace and apply new techniques and ideas&#xa0;</li><li>Availability to work a varied schedule based on the needs of a unique retail environment&#xa0;</li><li>Physical requirements: ability to lift, carry, and move a minimum of 40&#xa0;lbs, including fixtures and product&#xa0;</li><li>Ability to actively supervise a retail sales floor&#xa0;</li><li>Ability and willingness to travel to all Shop locations within the territory&#xa0;</li></ul>",
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        "companyDescription": {
          "text": "<p><strong><u>OUR&#xa0;STORY:</u></strong></p><p>Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox,&#xa0;our&#xa0;other brands,&#xa0;<strong>SoulCycle and Equinox Hotels&#xa0;</strong>are all recognized for inspiring and motivating members and employees to maximize life.&#xa0;Our&#xa0;portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.&#xa0;</p><p><strong><u>OUR CODE</u></strong></p><p>We are passionate about&#xa0;<strong>high performance living</strong>&#xa0;and we practice what we preach – investing time in our own health and fitness.&#xa0;We believe that everyone has untapped potential within them and it takes a&#xa0;<strong>disruptive approach</strong>&#xa0;to unleash it. We&#xa0;<strong>dream big</strong>&#xa0;and don’t settle for the status quo. We&#xa0;<strong>sweat the details</strong>. We never accept less than&#xa0;<strong>110%</strong>&#xa0;to&#xa0;<strong>help each other</strong>&#xa0;deliver the Equinox experience and enable our members to get great results.&#xa0; We are obsessed with what’s new, what’s now,&#xa0;<strong>what’s next</strong>. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value&#xa0;<strong>humility</strong>&#xa0;and a&#xa0;<strong>team approach</strong>&#xa0;at every level of the company.</p><p>If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.</p>",
          "title": "Company Description"
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          "text": "<p><strong><u>AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:</u></strong></p><ul><li>We offer competitive salary, benefits, and industry leading commission opportunities for club employees</li><li>Complimentary Club membership</li><li>Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop</li></ul><p>This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.</p><p><strong>Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at&#xa0;</strong><em><strong><a href=\"https://careers.equinox.com/\" rel=\"noopener noreferrer\">https://careers.equinox.com/</a></strong></em></p><p>All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.&#xa0;</p>",
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