Forward Deployed Engineer

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    "description": "<p><span style=\"color: #0d6e6e; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold\">About Us</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Resaro was founded on the belief that AI will change the world in ways we cannot even imagine, but every new technology needs safeguards to advance.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Resaro builds custom AI testing software that helps organisations validate the performance, robustness, and safety of mission-critical AI systems — spanning computer vision, generative AI, and autonomous systems. Our clients include government, military, and commercial organisations deploying AI in high-stakes environments. We work through embedded teams deployed on-site or closely integrated with our clients.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We're looking for a Forward Deployed Engineer to be the bridge between our platform and our customers. You'll deploy our AI assurance platform in complex customer environments, build last-mile integrations, and support pre-sales with rapid prototyping and technical demonstrations. This role combines deployment engineering, software development, and customer communication — all in regulated, high-stakes settings.</span></p>\n<p><br></p>\n<p><span style=\"color: #0d6e6e; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold\">What You'll Do</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Deploy and configure AIP in customer environments, including air-gapped and on-premise settings</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Build last-mile integrations connecting our platform to varied customer infrastructure</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Own first-line bug fixing, platform updates, and issue resolution at customer sites</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Develop client-specific customisations and new custom modules from requirements through to delivery</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Support pre-sales with technical workshops, proof-of-concept builds, and rapid prototyping</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Provide L1/L2 technical support and customer onboarding</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Execute existing test plans for customer use cases and adapt reports for customer stakeholder presentations</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Communicate effectively with technical and non-technical customer stakeholders</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Feed field learnings back into the core product team (~20% of capacity)</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #0d6e6e; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold\">What We're Looking For</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">2–5 years of software engineering experience, with customer-facing deployment exposure</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong proficiency in Python and at least one additional language</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience with Docker, Kubernetes, and deploying applications in varied infrastructure environments</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Comfort working independently on-site at customer locations with minimal supervision</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Excellent communication skills: ability to translate technical concepts for non-technical stakeholders</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Problem-solving under pressure: diagnosing and resolving issues in production environments</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience writing documentation, handover notes, and customer-facing technical material</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #0d6e6e; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold\">Nice to Have</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience in defence, pharma, or other regulated industries</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience with air-gapped deployments and restricted environments</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Pre-sales or solutions engineering experience</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">ML/AI background: familiarity with model deployment, fine-tuning, or evaluation</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">German language skills (for Munich-based roles)</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience with DevSecOps and security-hardened environments</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #0d6e6e; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold\">Our Wish List</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We have deliberately tightened our hiring bar. Every engineer we bring on must meet these standards:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Production-grade code: You must demonstrate the ability to write clean, tested, maintainable code that ships to production — not just prototypes or notebooks.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Communication and handover: You must be able to clearly document your work, hand over context to colleagues, and communicate technical decisions to non-technical stakeholders.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Independent operation: You must be able to work autonomously with minimal supervision, manage ambiguity, and make sound technical decisions.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">T-shaped profile: Depth in your primary area plus working knowledge across the stack. We value breadth alongside expertise.</span></li>\n</ul>",
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