IT Support Analyst I

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    "jobTitle": "IT Support Analyst I",
    "location": "NOBLE ADMINISTRATION CENTER - PEORIA, IL 61614",
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    "description": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Duties</strong>: Under the supervision of the Information Security Supervisor, the IT Support Analyst I is responsible for:</span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Under the supervision of the Information Security Supervisor, the IT Support Analyst I is responsible for:</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Receiving and documenting incoming IT support requests.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Escalating issues to next-tier support in a timely manner when first-level resolution is not possible.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Escalating issues to manufacturer support in a timely manner if next-tier support is not available.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Troubleshooting basic end-user issues with software applications and hardware devices, and providing basic application support.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Recording all information associated with incidents, problems, and/or requests in an accurate and timely manner for internal billing purposes.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Adhering to ongoing technology and business continuity plans for the District, including hardware/software rotation (hand-down) schedule.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Maintaining a working knowledge of District computer software and applications.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Researching and coordinating with end-users for installation of software, hardware, and communication equipment associated with system expansion and operations in coordination with the Information Supervisor.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Providing technical support to staff and troubleshooting problems that arise in operations of District systems – hardware, wireless, and software. This support includes being on call 24/7 as an IT support analyst via cell phone, as occasional early morning, evening, and weekend hours, and being on call is required as needed. </span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">On-call to respond to various server room monitors for heat, humidity, water, etc.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Working cooperatively with District consultants and/or vendors.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Maintaining security and integrity of all computers and telecommunications, including passwords/passcodes, District e-mail, internet, and intranet in compliance with the District’s established Information Security Management System.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Recording and tracking time dedicated to projects/department chargebacks for other departments accurately – including installations of hardware and software at all locations.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ordering parts and repairs as required maintaining systems.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Communicating daily or more frequently if needed with the Information Security Supervisor in relation to requests made to the department.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Occasionally, the option to work from a location other than the office may be available for certain roles.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">This offers the flexibility to balance work and personal commitments, while still meeting project expectations and deadlines.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Following all safety procedures that pertain to the duties performed. Support all aspects of the Park District’s safety program</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Plans, tests, and delivers Windows updates and third-party software updates using the District’s RMM software. </span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Performing all other duties assigned.</span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Essential Functions</strong>: </span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be able to complete the following physical and environmental considerations:</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Sitting, walking, crawling, handling frequently;</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Balancing, stooping, kneeling, crouching, reaching, and feeling occasionally;</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Moderate lifting up to 50 pounds.</span></span></li>\n</ul>",
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Support all aspects of the Park District’s safety program\\n\\tPlans, tests, and delivers Windows updates and third-party software updates using the District’s RMM software. \\n\\tPerforming all other duties assigned.\\n\\n\\n \\n\\nEssential Functions: \\n\\n\\n\\tMust be able to complete the following physical and environmental considerations:\\n\\tSitting, walking, crawling, handling frequently;\\n\\tBalancing, stooping, kneeling, crouching, reaching, and feeling occasionally;\\n\\tModerate lifting up to 50 pounds.\\nQualificationsEducation: High school diploma or equivalate  An Associates of Science Degree in Computer Science, Technology, or Information Systems from an accredited college or technical school. degree is preferred.\\n\\nExperience: Experience in Windows and Mac operating systems including word processing, email, and excel/spreadsheet formatting. \\n\\nCertification: Must have the ability to obtain CompTIA A+ Certification, CompTIA Network+, CompTIA Security.  Ability to obtain and maintain an aerial lift training certification is perferred. \\n\\nKnowledge and Ability:\\n\\n\\n\\tKnowledge of information technology structured cabling systems, both low voltage and fiber cabling systems as well as wireless infrastructure systems\\n\\tComputer hardware, including workstations, laptops, printers, scanners, wired and wireless networking, voice over IP, etc.\\n\\tPractical knowledge of multiple operating systems, such as Windows, Linux, Mac OS, Android, iOS, etc.\\n\\tRelating terminology, practices, and techniques of computer systems, including hardware, software, etc., to end user.\\n\\tOffice software, including but not limited to Word, Excel, Access, and Desktop Publishing Software.\\n\\tOperations of office equipment, including, but not limited to PC, telephone, copier, fax machine, and smartphones/tablet devices, projectors,  and audio equipment.\\n\\tMaintain positive, harmonious, and effective working relationships with other supervisors and 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legislative/regulatory compliance.\\n\\tMaintain strict confidentiality regarding the information and data on electronic files.\\n\\tBe flexible and able to adapt to quickly changing priorities.\\n\\tBe flexible with hours to cover required work.\\n\\tRequires valid Illinois State Driver’s License\\n\\tAbility to be professional, respectful, accountable, innovative, to follow safety procedures and be equitable to both internal and external customers. \\n\\n\\n \\n\\nBenefits and Perks:\\n\\n\\n\\tPaid sick days, vacation days, and holidays.\\n\\tLongevity bonus program and wellness program.\\n\\tPension and retirement programs and Social Security participating.\\n\\tExceptional health plan.\\n\\tPaid Life Insurance.\\n\\tDisability Insurance.\\n\\tFull-time employees and dependents enjoy discounted recreation classes and free admission to select Park District facilities.\\n\\n\\n \\n\\nThe Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.  \\n\\nAll qualified individuals are encouraged to apply.  \\n\\nAN EQUAL OPPORTUNITY EMPLOYER.\",\"responsibilities\":\"Duties: Under the supervision of the Information Security Supervisor, the IT Support Analyst I is responsible for:\\n\\n\\n\\tUnder the supervision of the Information Security Supervisor, the IT Support Analyst I is responsible for:\\n\\tReceiving and documenting incoming IT support requests.\\n\\tEscalating issues to next-tier support in a timely manner when first-level resolution is not possible.\\n\\tEscalating issues to manufacturer support in a timely manner if next-tier support is not available.\\n\\tTroubleshooting basic end-user issues with software applications and hardware devices, and providing basic application support.\\n\\tRecording all information associated with incidents, problems, and/or requests in an accurate and timely manner for internal billing purposes.\\n\\tAdhering to ongoing technology and business continuity plans for the District, including hardware/software rotation (hand-down) schedule.\\n\\tMaintaining a working knowledge of District computer software and applications.\\n\\tResearching and coordinating with end-users for installation of software, hardware, and communication equipment associated with system expansion and operations in coordination with the Information Supervisor.\\n\\tProviding technical support to staff and troubleshooting problems that arise in operations of District systems – hardware, wireless, and software. This support includes being on call 24/7 as an IT support analyst via cell phone, as occasional early morning, evening, and weekend hours, and being on call is required as needed. \\n\\tOn-call to respond to various server room monitors for heat, humidity, water, etc.\\n\\tWorking cooperatively with District consultants and/or vendors.\\n\\tMaintaining security and integrity of all computers and telecommunications, including passwords/passcodes, District e-mail, internet, and intranet in compliance with the District’s established Information Security Management System.\\n\\tRecording and tracking time dedicated to projects/department chargebacks for other departments accurately – including installations of hardware and software at all locations.\\n\\tOrdering parts and repairs as required maintaining systems.\\n\\tCommunicating daily or more frequently if needed with the Information Security Supervisor in relation to requests made to the department.\\n\\tOccasionally, the option to work from a location other than the office may be available for certain roles.\\n\\tThis offers the flexibility to balance work and personal commitments, while still meeting project expectations and deadlines.\\n\\tFollowing all safety procedures that pertain to the duties performed. Support all aspects of the Park District’s safety program\\n\\tPlans, tests, and delivers Windows updates and third-party software updates using the District’s RMM software. \\n\\tPerforming all other duties assigned.\\n\\n\\n \\n\\nEssential Functions: \\n\\n\\n\\tMust be able to complete the following physical and environmental considerations:\\n\\tSitting, walking, crawling, handling frequently;\\n\\tBalancing, stooping, kneeling, crouching, reaching, and feeling occasionally;\\n\\tModerate lifting up to 50 pounds.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Peoria Park District\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=C6BB4D1D48B19D328C6C91386D411B94\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1125 WEST LAKE AVENUE\",\"addressLocality\":\"PEORIA\",\"addressRegion\":\"IL\",\"postalCode\":61614,\"addressCountry\":\"USA\"}},\"qualifications\":\"Education: High school diploma or equivalate  An Associates of Science Degree in Computer Science, Technology, or Information Systems from an accredited college or technical school. degree is preferred.\\n\\nExperience: Experience in Windows and Mac operating systems including word processing, email, and excel/spreadsheet formatting. \\n\\nCertification: Must have the ability to obtain CompTIA A+ Certification, CompTIA Network+, CompTIA Security.  Ability to obtain and maintain an aerial lift training certification is perferred. \\n\\nKnowledge and Ability:\\n\\n\\n\\tKnowledge of information technology structured cabling systems, both low voltage and fiber cabling systems as well as wireless infrastructure systems\\n\\tComputer hardware, including workstations, laptops, printers, scanners, wired and wireless networking, voice over IP, 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writing and to read and understand printed materials.\\n\\tAbility to relay technical information to non-technical staff and communicate effectively with manager/supervisor.\\n\\tMaintain self-control and composure in difficult situations.\\n\\tBe attentive to detail.\\n\\tHave an excellent work ethic and be able to work unsupervised at times.\\n\\tHave good time management\\n\\tUse efficient and effective research methods.\\n\\tHave strong problem solving and analytical thinking skills.\\n\\tTroubleshoot proactively, problem solve, and make sound judgments with respect to confidentiality and legislative/regulatory compliance.\\n\\tMaintain strict confidentiality regarding the information and data on electronic files.\\n\\tBe flexible and able to adapt to quickly changing priorities.\\n\\tBe flexible with hours to cover required work.\\n\\tRequires valid Illinois State Driver’s License\\n\\tAbility to be professional, respectful, accountable, innovative, to follow safety procedures and be equitable to both internal and external customers. \\n\\n\\n \\n\\nBenefits and Perks:\\n\\n\\n\\tPaid sick days, vacation days, and holidays.\\n\\tLongevity bonus program and wellness program.\\n\\tPension and retirement programs and Social Security participating.\\n\\tExceptional health plan.\\n\\tPaid Life Insurance.\\n\\tDisability Insurance.\\n\\tFull-time employees and dependents enjoy discounted recreation classes and free admission to select Park District facilities.\\n\\n\\n \\n\\nThe Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.  \\n\\nAll qualified individuals are encouraged to apply.  \\n\\nAN EQUAL OPPORTUNITY EMPLOYER.\",\"experienceRequirements\":\"Education: High school diploma or equivalate  An Associates of Science Degree in Computer Science, Technology, or Information Systems from an accredited college or technical school. degree is preferred.\\n\\nExperience: Experience in Windows and Mac operating systems including word processing, email, and excel/spreadsheet formatting. \\n\\nCertification: Must have the ability to obtain CompTIA A+ Certification, CompTIA Network+, CompTIA Security.  Ability to obtain and maintain an aerial lift training certification is perferred. \\n\\nKnowledge and Ability:\\n\\n\\n\\tKnowledge of information technology structured cabling systems, both low voltage and fiber cabling systems as well as wireless infrastructure systems\\n\\tComputer hardware, including workstations, laptops, printers, scanners, wired and wireless networking, voice over IP, etc.\\n\\tPractical knowledge of multiple operating systems, such as Windows, Linux, Mac OS, Android, iOS, etc.\\n\\tRelating terminology, practices, and techniques of computer systems, including hardware, software, etc., to end user.\\n\\tOffice software, including but not limited to Word, Excel, Access, and Desktop Publishing Software.\\n\\tOperations of office equipment, including, but not limited to PC, telephone, copier, fax machine, and smartphones/tablet devices, projectors,  and audio equipment.\\n\\tMaintain positive, harmonious, and effective working relationships with other supervisors and fellow employees, patrons, community groups, and other units of local government. \\n\\tAlso, work in a team atmosphere, promoting positive work relationships;  to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.  \\n\\tCommunicate effectively with fellow staff and the public both orally and in writing and to read and understand printed materials.\\n\\tAbility to relay technical information to non-technical staff and communicate effectively with manager/supervisor.\\n\\tMaintain 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    "qualifications": "<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Education</u></strong>: </span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">High school diploma or equivalate  An Associates of Science Degree in Computer Science, Technology, or Information Systems from an accredited college or technical school. degree is preferred.</span></span></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Experience</u></strong>: </span></span><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Experience in Windows and Mac operating systems including word processing, email, and excel/spreadsheet formatting. </span></span></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Certification</u></strong>: Must have the ability to obtain CompTIA A+ Certification, CompTIA Network+, CompTIA Security.  Ability to obtain and maintain an aerial lift training certification is perferred. </span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Knowledge and Ability</u></strong>:</span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Knowledge of information technology structured cabling systems, both low voltage and fiber cabling systems as well as wireless infrastructure systems</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Computer hardware, including workstations, laptops, printers, scanners, wired and wireless networking, voice over IP, etc.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Practical knowledge of multiple operating systems, such as Windows, Linux, Mac OS, Android, iOS, etc.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Relating terminology, practices, and techniques of computer systems, including hardware, software, etc., to end user.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Office software, including but not limited to Word, Excel, Access, and Desktop Publishing Software.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Operations of office equipment, including, but not limited to PC, telephone, copier, fax machine, and smartphones/tablet devices, projectors,  and audio equipment.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Maintain positive, harmonious, and effective working relationships with other supervisors and fellow employees, patrons, community groups, and other units of local government. </span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Also, work in a team atmosphere, promoting positive work relationships;  to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.  </span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Communicate effectively with fellow staff and the public both orally and in writing and to read and understand printed materials.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ability to relay technical information to non-technical staff and communicate effectively with manager/supervisor.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Maintain self-control and composure in difficult situations.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Be attentive to detail.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Have an excellent work ethic and be able to work unsupervised at times.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Have good time management</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Use efficient and effective research methods.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Have strong problem solving and analytical thinking skills.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Troubleshoot proactively, problem solve, and make sound judgments with respect to confidentiality and legislative/regulatory compliance.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Maintain strict confidentiality regarding the information and data on electronic files.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Be flexible and able to adapt to quickly changing priorities.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Be flexible with hours to cover required work.</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Requires valid Illinois State Driver’s License</span></span></span></span></li>\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Tahoma, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\">Ability to be professional, respectful, accountable, innovative, to follow safety procedures and be equitable to both internal and external customers. </span></span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Benefits and Perks</strong>:</span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid sick days, vacation days, and holidays.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Longevity bonus program and wellness program.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Pension and retirement programs and Social Security participating.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Exceptional health plan.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Paid Life Insurance.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Disability Insurance.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Full-time employees and dependents enjoy discounted recreation classes and free admission to select Park District facilities.</span></span></li>\n</ul>\n\n<p> </p>\n\n<p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.  </span></span></p>\n\n<p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">All qualified individuals are encouraged to apply.  </span></span></p>\n\n<p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">AN EQUAL OPPORTUNITY EMPLOYER.</span></span></p>",
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