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Insurance Credit Resolution Specialist

Priviahealth · Arlington, VA, United States · Hybrid · Active · $25–$26 / hour · SmartRecruiters

Job facts

FieldValue
CompanyPriviahealth
TitleInsurance Credit Resolution Specialist
Normalized title-
Department / teamRevenue Cycle
LocationArlington, VA, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$25–$26 / hour
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-05-11 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Priviahealth.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Arlington.Open
Department jobsActive postings in Revenue Cycle.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyPriviahealth
Source489b1eb2-4479-4402-af29-be5fdd737cc4
ATS providerSmartRecruiters

Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers This role requires hybrid in-office work at our HQ office in Arlington, VA Under the direction of the Sr. Manager, Revenue Cycle Management, the Insurance Credit Resolution Specialist is responsible for complete, accurate and timely processing of all assigned insurance related credits. Processing of these credits includes reviewing and responding to daily correspondence from physician practices in a timely manner, answering incoming inquiries, preparing insurance refund checks for mailing, and processing returned checks. Implement payer specific workflows for void requests, take back requests and insurance refund initiations Research and resolve overpaid and denied claims in athenaNet Use Salesforce to manage worklists and requests/inquiries from Care Centers Successfully process 35+ insurance refunds daily In office specific duties: Utilize athenaNet software to identify and print appropriate insurance refund letters Enter insurance refund check #s into athenaNet for tracking  In the absence of a payer refund letter, use letter template to make custom refund letters  Prepare checks to be mailed including matching checks with refund letter, folding, inserting, addressing and sealing envelopes  Sorting checks by payer Retrieve and process returned checks accordingly  Other duties as needed Education: High School Graduate, Medical Office training certificate or relevant experience 3+ years experience in physician revenue cycle / claims management Background with posting charges, claim follow up, collections, and payment posting Must have experience working with athenahealth’s suite of tools Must comply with HIPAA rules and regulations The hourly range for this role is $25.00-$26.45 in base pay and exclusive of any bonuses or benefits  (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. All your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/ . This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Full job record

Job IDabe866f0cbb8b137902b3fcdff2d4116d444d735
Org IDf3a78d59-013c-47f9-8f15-8f32b5a3d20c
Source ID489b1eb2-4479-4402-af29-be5fdd737cc4
Board ID489b1eb2-4479-4402-af29-be5fdd737cc4
Providersmartrecruiters
Provider Job Key744000125857315
TitleInsurance Credit Resolution Specialist
Normalized Title
Statusactive
Activeyes
Location TextArlington, VA, United States
DepartmentRevenue Cycle
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionVA
CityArlington
Salary RawPrivia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers This role requires hybrid in-office work at our HQ office in Arlington, VA Under the direction of the Sr. Manager, Revenue Cycle Management, the Insurance Credit Resolution Specialist is responsible for complete, accurate and timely processing of all assigned insurance related credits. Processing of these credits includes reviewing and responding to daily correspondence from physician practices in a timely manner, answering incoming inquiries, preparing insurance refund checks for mailing, and processing returned checks. Implement payer specific workflows for void requests, take back requests and insurance refund initiations Research and resolve overpaid and denied claims in athenaNet Use Salesforce to manage worklists and requests/inquiries from Care Centers Successfully process 35+ insurance refunds daily In office specific duties: Utilize athenaNet software to identify and print appropriate insurance refund letters Enter insurance refund check #s into athenaNet for tracking  In the absence of a payer refund letter, use letter template to make custom refund letters  Prepare checks to be mailed including matching checks with refund letter, folding, inserting, addressing and sealing envelopes  Sorting checks by payer Retrieve and process returned checks accordingly  Other duties as needed Education: High School Graduate, Medical Office training certificate or relevant experience 3+ years experience in physician revenue cycle / claims management Background with posting charges, claim follow up, collections, and payment posting Must have experience working with athenahealth’s suite of tools Must comply with HIPAA rules and regulations The hourly range for this role is $25.00-$26.45 in base pay and exclusive of any bonuses or benefits  (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. All your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/ . This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Salary Min25
Salary Max26.45
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://jobs.smartrecruiters.com/PriviaHealth/744000125857315-insurance-credit-resolution-specialist-
Apply URLhttps://jobs.smartrecruiters.com/PriviaHealth/744000125857315-insurance-credit-resolution-specialist-?oga=true
First Seen At2026-05-31 17:38:47Z
Last Seen At2026-06-06 20:10:50Z
Last Checked At2026-06-06 20:10:50Z
Last Changed At2026-05-31 17:38:47Z
Inactive At
Source Posted At2026-05-11 14:11:34Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=priviahealth/date=2026-06-06/2026-06-06T20-10-46-419Z-432db5473e436500e71e97d6705976aa05a8effb377e45d6a012ac8658c43468.json
Event Fields
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  "last_changed_at": "2026-05-31T17:38:47.774Z",
  "active_status": "active"
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Parsed Structured
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Extensions
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Native Structured
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