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    "requisitionDescription": "<div><div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Come join the public service team at Goodhue County Health &amp; Human Services! You will be a part of skilled, caring and knowledgeable HHS professionals whose talents and contributions promote, strengthen and protect the health of</strong><strong>&nbsp;individuals, families and communities in Goodhue County every single day!</strong></p><p style=\"margin-left:0in;\">Goodhue County Health &amp; Human Services is seeking qualified applicants for an Office Support Specialist.&nbsp;This is a very busy front desk receptionist/customer service position. Greet and meet client applicants, receive phone calls and transfer to case workers, and provide other administrative support to Health &amp; Human Services. Bilingual abilities (Spanish and English) are a plus. Applicant will be required to learn special software computer programs.</p><div style=\"margin-left:0in;\"><ul style=\"margin-left: 0in;\"><li style=\"margin-left:0in;\">Greet persons coming into the Health &amp; Human Services Office.</li><li style=\"margin-left:0in;\">Accepts phone calls &amp; transfers the call to the appropriate worker.</li><li style=\"margin-left:0in;\">Asks questions to determine client&rsquo;s needs &amp; directs the client to the appropriate staff member.</li><li style=\"margin-left:0in;\">Assists clients in the proper completion of forms.</li><li style=\"margin-left:0in;\">Provides clients with information on other community resources.</li><li style=\"margin-left:0in;\">Assembles &amp; sends application materials, attachments &amp; other forms necessary for obtaining services.</li><li style=\"margin-left:0in;\">Sorts, distributes &amp; scans incoming mail. Collects &amp; prepares outgoing mail.</li><li style=\"margin-left:0in;\">Enters information into &amp; retrieves information from the computer data base.</li><li style=\"margin-left:0in;\">Communicate frequently about shared duties with front desk and phone staff.</li><li style=\"margin-left:0in;\">Explain a wide variety of requirements, policies, and procedures regarding services for all units of HHS to customers and professionals.</li><li style=\"margin-left:0in;\">Process numerous DHS applications to enable Financial Workers to approve/deny local, state and federal benefits.</li><li style=\"margin-left:0in;\">Review case file information and provide customer assistance as appropriate and/or as needed.</li><li style=\"margin-left:0in;\">&nbsp;Scan essential documents in client records.</li><li style=\"margin-left:0in;\">Accept payments and issue receipts.</li></ul></div><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong><u>Minimum Qualifications</u></strong></p><p style=\"margin-left:0in;\">A high school degree or GED, experience with clerical work &amp; working directly with the public. Related post-high school course work can be substituted for experience.</p><p style=\"margin-left:0in;\">Bilingual abilities (Spanish and English) are a plus.</p><p><strong id=\"isPasted\"><u>Compensation/Benefits</u></strong></p><p style=\"margin-left:0in;\" data-pasted=\"true\">County employees receive competitive pay and benefit offering. The Office Support Specialist is compensated at salary grade 105 (full range: $50,835.20 - $78,790.40) and starting annual compensation is $50,835.20</p><p style=\"margin-left:0in;\">The County&rsquo;s comprehensive benefit package includes: medical, dental, vision and accident insurance; health savings account; employer paid life insurance; short and long-term disability insurance; pre-tax flexible spending accounts; retirement plan; tax-deferred compensation; vacation and sick leave; and 13 paid holidays per year. County employees are eligible for the Public Service Student Loan Forgiveness (PSLF) program. Open the 2026 Benefit Overview below to learn more.</p><p style=\"margin-left:0in;\"><strong><u>Application Deadline</u></strong></p>Interested candidates must submit a Goodhue County employment application. The position will close on <strong><u>Tuesday, June 30, 2026.</u></strong><p><br></p><p><em>At Goodhue County we embrace diversity and equality in a serious way. &nbsp;We are committed to building a team with a variety of ba</em><em>ckgrounds, skills, and views. &nbsp;The more inclusive we are, the better our work will be. &nbsp;Creating a culture of Equality isn&rsquo;t just the right thing to do, it is also the smart thing.</em></p></div></div>\n",
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