Customer Service Clerk

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    "ShortDescriptionStr": "R+L Carriers is seeking a Customer Service Representative to work at our Amarillo TX Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. Our CSR’s use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.  This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned. ",
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    "ExternalDescriptionStr": "<p style=\"background-color: white;\"><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><i><span style=\"font-size: 10.5pt;\"><strong>Customer Service Representative, $18.76 hr</strong></span></i></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">R+L Carriers is seeking a Customer Service Representative to work at our&nbsp;</span></span><span style=\"background-color: white; color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><span style=\"font-size: 11pt;\">Amarillo TX&nbsp;</span></span><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R &amp; L employees in tracking and monitoring freight movement. Our CSR’s use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.&nbsp;This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.&nbsp;</span></span></p><p style=\"background-color: white;\"><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><i><span style=\"font-size: 10.5pt;\"><strong>Customer Service Representative, Starting at $18.76 hr</strong></span></i></span></p><p style=\"background-color: white;\"><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><i><span style=\"font-size: 10.5pt;\"><strong>Monday - Friday, 11am-3pm</strong></span></i></span></p><p style=\"line-height: 107%; margin-bottom: 8pt;\"><i><span style=\"line-height: 107%;\"><strong>Earn 1 week of vacation after 90 days of employment and enjoy an excellent benefits package that includes our very own employee resorts&nbsp;</strong></span></i><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=5zQ0hhAbWVo\">Click her to learn more about our employee resorts</a><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt; line-height: 107%;\">&nbsp;</span></span></p><p style=\"background-color: white; line-height: normal;\"><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">R+L Carriers is seeking a Customer Service Representative to work at our&nbsp;</span></span><span style=\"background-color: white; color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><span style=\"font-size: 11pt;\">Amarillo TX&nbsp;</span></span><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">Service Center. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R &amp; L employees in tracking and monitoring freight movement. Our CSR’s use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.&nbsp;This includes daily freight tracing with customers, assisting other terminals in freight related issues, and performing other related duties as assigned.&nbsp;</span></span></p><p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=6ViDxKgptec\">R+L Carriers - Women in Trucking</a></p><p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://youtu.be/vh9E06f22tw\">Company Culture</a></p><p style=\"background-color: white;\"><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">&nbsp;<strong>Requirements:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"background-color: white; color: rgb(51, 51, 51); line-height: normal;\"><span style=\"font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">Strong communication/telephone skills</span></span></li><li style=\"background-color: white; color: rgb(51, 51, 51); line-height: normal;\"><span style=\"font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">Able to work in a fast-paced environment</span></span></li><li style=\"background-color: white; color: rgb(51, 51, 51); line-height: normal;\"><span style=\"font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">Strong critical thinking skills</span></span></li><li style=\"background-color: white; color: rgb(51, 51, 51); line-height: normal;\"><span style=\"font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">Ability to deal with potentially stressful situations</span></span></li><li style=\"background-color: white; color: rgb(51, 51, 51); line-height: normal;\"><span style=\"font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">General office and customer service experience&nbsp;</span></span></li><li style=\"background-color: white; color: rgb(51, 51, 51); line-height: normal;\"><span style=\"font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">Basic knowledge or Windows, Outlook and other Microsoft products</span></span></li><li style=\"background-color: white; color: rgb(51, 51, 51); line-height: normal;\"><span style=\"font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">Ability to type 30+ WPM</span></span></li></ul><p style=\"background-color: white;\"><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong><u>Preferred:</u></strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"background-color: white;\"><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">2+ years of experience as a clerk or similar role in a fast pace environment</span></span></p></li><li><p style=\"background-color: white;\"><span style=\"color: rgb(51, 51, 51); font-family: Helvetica, sans-serif;\"><span style=\"font-size: 10.5pt;\">Freight logistics experience</span></span></p></li></ul><p style=\"line-height: normal;\"><span><strong><u>Benefits:</u></strong></span><span style=\"color: black;\">R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation &amp; Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC.</span></p><p style=\"line-height: normal; margin-bottom: 12pt; vertical-align: baseline;\"><span style=\"color: black;\"><span style=\"text-transform: uppercase;\"><strong><u>About Us</u>:&nbsp;</strong></span>R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Company’s growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.</span></p><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: baseline;\"><span style=\"color: black;\"><span style=\"border: 1pt windowtext; padding: 0in;\">R+L Carriers Shared Services, LLC (“R+L Carriers”)&nbsp;and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law.&nbsp;&nbsp;R+L Carriers&nbsp;will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.&nbsp; When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law.&nbsp; This application is considered current for ninety (90) days only.&nbsp; At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.&nbsp;&nbsp;</span></span></p><p>&nbsp;</p>",
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