Customer Service Representative I (Main Branch)

{
  "content_hash": "c3f6f42c7334fc08672a0fd5c1429afd723eb768510cb526e1cc05235c82628f",
  "source_hash": "defebcc671b0f0ada30022a7a6a3d2082fda68eae57f2e2c15b4debf530871cf",
  "last_changed_at": "2026-05-31T18:08:28.165Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Honolulu, HI, United States",
    "city": "Honolulu",
    "region": "HI",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 22.5,
  "salary_min": 19,
  "inferred_at": "2026-06-06T11:37:38.820Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Honolulu, HI, United States",
      "city": "Honolulu",
      "region": "HI",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "Id": "51",
    "Title": "Customer Service Representative I (Main Branch)",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Branches",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": "Associate Degree",
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000005373699,
    "JobFamilyId": 300000004598874,
    "JobFunction": null,
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": null,
        "Region2": "HI",
        "Region3": null,
        "Building": null,
        "Latitude": "21.31138",
        "Longitude": "-157.85095",
        "LocationId": 300000004675462,
        "PostalCode": "96813",
        "TownOrCity": "Honolulu",
        "AddressLine1": "999 Bishop Street",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "First Hawaiian Center"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300000020558727,
    "WorkplaceType": "On-site",
    "BusinessUnitId": 300000004604227,
    "OrganizationId": 1,
    "GeographyNodeId": 300000009327469,
    "JobFunctionCode": null,
    "LegalEmployerId": 300000004348226,
    "PrimaryLocation": "Honolulu, HI, United States",
    "RequisitionType": "Hourly",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": "ORA_ON_SITE",
    "BeFirstToApplyFlag": true,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Main Branch on Oahu. ",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "$19.00 - $22.50/hr",
        "Prompt": "Pay Range",
        "ControlType": "TextArea",
        "SequenceNumber": 1
      }
    ],
    "ApplyWhenNotPostedFlag": false,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p>First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Main Branch on Oahu.&nbsp;</p><p><span><strong>Compensation</strong></span></p><p><span>The hourly pay range for this role is $19.00 - $22.50/per hour, commensurate with experience; plus sales incentives.&nbsp;</span></p><p><span><strong>Work Schedule</strong></span></p><p><span>Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)</span></p>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2026-03-02T20:07:59+00:00",
    "ExternalQualificationsStr": "<p><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\"><strong>The ideal candidate will have:</strong></span></span></p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">Associates degree in business and/or equivalent work skills required. Upon acceptance into the&nbsp;position, mandatory completion of FHB CSR School.</span></span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">Minimum of&nbsp;<u>2</u>&nbsp;years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services.</span></span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups.</span></span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">Ability to use judgement and discretion regarding customer transactions and confidential information required.</span></span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">PC skills in word processing required.</span></span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">Must be able to type 35wpm.</span></span></li></ul><p>&nbsp;</p>",
    "InternalQualificationsStr": "<p><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\"><strong>The ideal candidate will have:</strong></span></span></p><ul style=\"list-style-type:disc;\"><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">Associates degree in business and/or equivalent work skills required. Upon acceptance into the&nbsp;position, mandatory completion of FHB CSR School.</span></span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">Minimum of&nbsp;<u>2</u>&nbsp;years as a commercial savings teller in a financial institution (i.e., within FHB, minimum two years teller/clerk teller experience) or two years in a retail sales environment selling products and services.</span></span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">Strong verbal and interpersonal communication skills required to perform sales presentations to individuals and groups.</span></span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">Ability to use judgement and discretion regarding customer transactions and confidential information required.</span></span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">PC skills in word processing required.</span></span></li><li style=\"tab-stops:list .5in;\"><span style=\"font-family:&quot;Arial&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">Must be able to type 35wpm.</span></span></li></ul><p>&nbsp;</p>",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "21.30493",
        "Longitude": "-157.85788",
        "CountryCode": "US",
        "GeographyId": 300000005373699,
        "GeographyNodeId": 300000009327469
      }
    ],
    "ExternalResponsibilitiesStr": "<p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank’s products and services which includes informing the customer of benefits and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting a professional image and appearance as a representative of the Bank.</span></span></p>",
    "InternalResponsibilitiesStr": "<p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 12pt; line-height: 115%;\">In this role, you will provide quality customer service to bank customers both inside and outside the branch, promoting the Bank’s products and services which includes informing the customer of benefits and features, act as an initial contact for referral of the customer to personal bankers and specialized areas of the bank such as consumer and commercial loans, credit cards etc., while always projecting a professional image and appearance as a representative of the Bank.</span></span></p>",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "51",
    "Title": "Customer Service Representative I (Main Branch)",
    "JobType": null,
    "Distance": 1772409600000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 2,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-03-02",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000005373699,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": "US",
        "Region1": null,
        "Region2": "HI",
        "Region3": null,
        "Building": null,
        "Latitude": 21.31138,
        "Longitude": -157.85095,
        "LocationId": 300000004675462,
        "PostalCode": "96813",
        "TownOrCity": "Honolulu",
        "AddressLine1": "999 Bishop Street",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "First Hawaiian Center"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "On-site",
    "BusinessUnitId": 300000004604227,
    "OrganizationId": 1,
    "PostingEndDate": null,
    "LegalEmployerId": 300000004348226,
    "PrimaryLocation": "Honolulu, HI, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": "ORA_ON_SITE",
    "BeFirstToApplyFlag": true,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven, Customer Service Representative I to join our Main Branch on Oahu. ",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://ibfhqy.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2251%22,siteNumber=CX_1",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 8866
  },
  "detail_errors": []
}