Home › Companies › 6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001 › Customer Sat Rep
Customer Sat Rep
6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001 · Indiana, Huntington, IN, US, Huntington, IN · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001 |
| Title | Customer Sat Rep |
| Normalized title | - |
| Department / team | - |
| Location | Indiana, IN, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-18 / 2026-05-31 |
| Changed / last seen | 2026-06-18 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Indiana. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001 |
| Source | 7be0228c-25f4-4b08-ba86-fc920b3160b1 |
| ATS provider | ADP Workforce Now Recruiting |
Description
The position is responsible for fielding incoming customer service calls and emails; as well as make out-going calls as needed. Incumbent must have the ability to build relationships with customers for retention and growth. Incumbent will also up sell to customers to educate customers about products we offer and to increase sales.
Essential Job Functions (*=non-essential tasks):
Receive and make customer calls Communicate friendly and professionally with customers via phone and email. Develop good working relationships with the parishes and dioceses Develop a good working relationship with other departments and members of the management team Ability to take and write up detailed orders Use Microsoft CRM to enter all calls, schedule follow up calls, create tasks for order changes, create cases and opportunitites Meet defined metrics to maintain a high level of customer service Process/Research all order requests Resolve customer problems or issues in a timely manner and make follow up calls as needed Up sell products and services to current customers and assign referral to sales when necessary Follow up on all customer leads for current customers and give leads for new accounts to Sales Must be able to maintain confidentiality to pricing information Make customer care calls for retention and yearly goals Other duties as assigned Requirements:
Experience
Minimum of 2 years of experience in customer service is preferred One to two years using CRM software preferred Experience in a call center environment Education
High School Degree or equivalent is required Associates Degree in a computer related or Organizational field preferred Skills and abilities:
Excellent verbal and written communication Organized Detail oriented Self-starter Friendly Team Player Proficient with Microsoft Word, Excel, and CRM Accurate typing skills Working Environment
Incumbent will work in an office environment Incumbent will spend the vast majority of their time sitting and working on the computer and telephone Hours:
Monday – Friday 8:00 am – 5:00 pm est
Supervisory Responsibilities:
none (Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.)
Full job record
| Job ID | ab423c7e11a34c97b23a7333c32d5e8588279a87 |
| Org ID | 37e740bb-a7e3-40c0-8537-a4b4ff44fbf6 |
| Source ID | 7be0228c-25f4-4b08-ba86-fc920b3160b1 |
| Board ID | 7be0228c-25f4-4b08-ba86-fc920b3160b1 |
| Provider | adp_workforcenow |
| Provider Job Key | 564317 |
| Title | Customer Sat Rep |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Indiana, Huntington, IN, US, Huntington, IN |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Indiana |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6b4a989d-6658-4241-8343-2d6e6d877b43&ccId=19000101_000001&lang=en_US&type=JS&jobId=564317&jwId=9201038952780_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6b4a989d-6658-4241-8343-2d6e6d877b43&ccId=19000101_000001&lang=en_US&type=JS&jobId=564317&jwId=9201038952780_1 |
| First Seen At | 2026-05-31 18:39:12Z |
| Last Seen At | 2026-06-18 12:52:14Z |
| Last Checked At | 2026-06-18 12:52:14Z |
| Last Changed At | 2026-06-18 12:52:14Z |
| Inactive At | — |
| Source Posted At | 2026-05-18 17:54:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=6b4a989d-6658-4241-8343-2d6e6d877b43|19000101_000001/date=2026-06-18/2026-06-18T12-52-14-427Z-ddb49473799dd987aef9e657c2e737992dc96e4085a89e3d5ff653755d45bad3.json |
Event Fields
{
"content_hash": "2c4d705849e08ac66883cc890bca87035a811790c8e486100030ed2fdef9acb7",
"source_hash": "00d910a1d979d04d076aa9c2ffea4d25c96c6f2419a41e501b49ab7e16197f39",
"last_changed_at": "2026-06-18T12:52:14.777Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "Indiana, Huntington, IN, US, Huntington, IN",
"city": "Indiana",
"region": "IN",
"country": "United States",
"is_remote": false,
"confidence": 0.95
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-18T12:52:14.775Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "Indiana, Huntington, IN, US, Huntington, IN",
"city": "Indiana",
"region": "IN",
"country": "United States",
"is_remote": false,
"confidence": 0.95
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": null,
"workplace_type": null,
"salary_currency": null
}Extensions
{}Native Structured
{
"detail": {
"links": [],
"itemID": "9201038952780_1",
"postDate": "2026-05-18T13:54:00.000-04:00",
"customFieldGroup": {
"dateFields": [
{
"nameCode": {
"codeValue": "PostingDate"
},
"dateValue": "2026-05-18T13:54Z"
},
{
"nameCode": {
"codeValue": "CurrentServerDateTime"
},
"dateValue": "2026-06-18T08:52Z"
}
],
"numberFields": [
{
"numberValue": 0,
"categoryCode": {
"codeValue": "ApplicantCount"
}
},
{
"categoryCode": {
"codeValue": "AwardAmount"
}
}
],
"stringFields": [
{
"nameCode": {
"codeValue": "ExternalJobID"
},
"stringValue": "564317"
},
{
"nameCode": {
"codeValue": "CareerCenterRefId"
}
},
{
"nameCode": {
"codeValue": "GuidelineOid"
}
},
{
"nameCode": {
"codeValue": "CurrencySymbolOrCode"
}
},
{
"nameCode": {
"codeValue": "HomeDepartment"
},
"stringValue": ""
},
{
"nameCode": {
"codeValue": "JobClass"
}
}
],
"indicatorFields": [
{
"nameCode": {
"codeValue": "PriortyStatusFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "InternalPostingFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "MinValue"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsVsidApplicable"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsSassDlReqForExtPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsSassDlReqForIntPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsMonetaryFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsNonMonetaryFlag"
},
"indicatorValue": false
}
]
},
"requisitionTitle": "Customer Sat Rep",
"clientRequisitionID": "1599",
"organizationalUnits": [],
"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "Huntington",
"postalCode": "46750",
"countrySubdivisionLevel1": {
"codeValue": "IN"
}
},
"nameCode": {
"shortName": "Indiana, Huntington, IN, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"requisitionDescription": "<p data-pasted=\"true\">The position is responsible for fielding incoming customer service calls and emails; as well as make out-going calls as needed. Incumbent must have the ability to build relationships with customers for retention and growth. Incumbent will also up sell to customers to educate customers about products we offer and to increase sales.</p><p><strong><u>Essential Job Functions (*=non-essential tasks):</u></strong></p><ul type=\"disc\"><li>Receive and make customer calls</li><li>Communicate friendly and professionally with customers via phone and email.</li><li>Develop good working relationships with the parishes and dioceses </li><li>Develop a good working relationship with other departments and members of the management team</li><li>Ability to take and write up detailed orders</li><li>Use Microsoft CRM to enter all calls, schedule follow up calls, create tasks for order changes, create cases and opportunitites</li><li>Meet defined metrics to maintain a high level of customer service</li><li>Process/Research all order requests</li><li>Resolve customer problems or issues in a timely manner and make follow up calls as needed</li><li>Up sell products and services to current customers and assign referral to sales when necessary</li><li>Follow up on all customer leads for current customers and give leads for new accounts to Sales</li><li>Must be able to maintain confidentiality to pricing information</li><li>Make customer care calls for retention and yearly goals</li></ul><ul style=\"list-style-type: disc;\"><li>Other duties as assigned</li></ul><p><strong><u>Requirements:</u></strong></p><p><strong>Experience</strong></p><ul type=\"disc\"><li>Minimum of 2 years of experience in customer service is preferred</li><li>One to two years using CRM software preferred</li><li>Experience in a call center environment<strong> </strong></li></ul><p><strong>Education</strong></p><ul type=\"disc\"><li>High School Degree or equivalent is required</li><li>Associates Degree in a computer related or Organizational field preferred<strong><u> </u></strong></li></ul><p><strong>Skills and abilities:</strong></p><ul style=\"list-style-type: disc;margin-left: 15.5px;\"><li>Excellent verbal and written communication</li><li>Organized</li><li>Detail oriented</li><li>Self-starter</li><li>Friendly</li><li>Team Player</li><li>Proficient with Microsoft Word, Excel, and CRM</li><li>Accurate typing skills<strong><u> </u></strong></li></ul><p><strong>Working Environment</strong></p><ul style=\"list-style-type: disc;margin-left: 0.5in;\"><li>Incumbent will work in an office environment</li><li>Incumbent will spend the vast majority of their time sitting and working on the computer and telephone<strong> </strong></li></ul><p><strong>Hours:</strong></p><p>Monday – Friday 8:00 am – 5:00 pm est<strong> </strong></p><p><strong>Supervisory Responsibilities:</strong></p><ul type=\"disc\"><li>none</li></ul><p>(Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.)</p>\n",
"sponsoredVisaTypeCodes": []
},
"list_job": {
"links": [],
"itemID": "9201038952780_1",
"postDate": "2026-05-18T13:54:00.000-04:00",
"customFieldGroup": {
"dateFields": [
{
"nameCode": {
"codeValue": "PostingDate"
},
"dateValue": "2026-05-18T13:54Z"
},
{
"nameCode": {
"codeValue": "CurrentServerDateTime"
},
"dateValue": "2026-06-18T08:52Z"
}
],
"numberFields": [
{
"numberValue": 0,
"categoryCode": {
"codeValue": "ApplicantCount"
}
},
{
"categoryCode": {
"codeValue": "AwardAmount"
}
}
],
"stringFields": [
{
"nameCode": {
"codeValue": "ExternalJobID"
},
"stringValue": "564317"
},
{
"nameCode": {
"codeValue": "CareerCenterRefId"
}
},
{
"nameCode": {
"codeValue": "GuidelineOid"
}
},
{
"nameCode": {
"codeValue": "CurrencySymbolOrCode"
}
},
{
"nameCode": {
"codeValue": "HomeDepartment"
},
"stringValue": ""
},
{
"nameCode": {
"codeValue": "JobClass"
}
}
],
"indicatorFields": [
{
"nameCode": {
"codeValue": "PriortyStatusFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "InternalPostingFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "MinValue"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsVsidApplicable"
},
"indicatorValue": true
},
{
"nameCode": {
"codeValue": "IsSassDlReqForExtPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsSassDlReqForIntPostFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsMonetaryFlag"
},
"indicatorValue": false
},
{
"nameCode": {
"codeValue": "IsNonMonetaryFlag"
},
"indicatorValue": false
}
]
},
"requisitionTitle": "Customer Sat Rep",
"clientRequisitionID": "1599",
"organizationalUnits": [],
"postingInstructions": [],
"additionalProperties": {},
"requisitionLocations": [
{
"address": {
"cityName": "Huntington",
"postalCode": "46750",
"countrySubdivisionLevel1": {
"codeValue": "IN"
}
},
"nameCode": {
"shortName": "Indiana, Huntington, IN, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"sponsoredVisaTypeCodes": []
},
"detail_meta": {
"url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/564317?cid=6b4a989d-6658-4241-8343-2d6e6d877b43&ccId=19000101_000001&lang=en_US&locale=en_US",
"http_status": 200,
"content_type": "application/json;charset=UTF-8",
"response_bytes": 6304
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/ab423c7e11a34c97b23a7333c32d5e8588279a87?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/37e740bb-a7e3-40c0-8537-a4b4ff44fbf6JSONGET https://api.bluedoor.sh/job-postings/v1/sources/7be0228c-25f4-4b08-ba86-fc920b3160b1JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/ab423c7e11a34c97b23a7333c32d5e8588279a87/eventsJSON