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HomeCompanies6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001Customer Sat Rep

Customer Sat Rep

6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001 · Indiana, Huntington, IN, US, Huntington, IN · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001
TitleCustomer Sat Rep
Normalized title-
Department / team-
LocationIndiana, IN, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-18 / 2026-06-18

Related slices

PageWhat it containsOpen
Company jobsActive postings from 6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Indiana.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company6b4a989d 6658 4241 8343 2d6e6d877b43 19000101 000001
Source7be0228c-25f4-4b08-ba86-fc920b3160b1
ATS providerADP Workforce Now Recruiting

Description

The position is responsible for fielding incoming customer service calls and emails; as well as make out-going calls as needed. Incumbent must have the ability to build relationships with customers for retention and growth. Incumbent will also up sell to customers to educate customers about products we offer and to increase sales. Essential Job Functions (*=non-essential tasks): Receive and make customer calls Communicate friendly and professionally with customers via phone and email. Develop good working relationships with the parishes and dioceses Develop a good working relationship with other departments and members of the management team Ability to take and write up detailed orders Use Microsoft CRM to enter all calls, schedule follow up calls, create tasks for order changes, create cases and opportunitites Meet defined metrics to maintain a high level of customer service Process/Research all order requests Resolve customer problems or issues in a timely manner and make follow up calls as needed Up sell products and services to current customers and assign referral to sales when necessary Follow up on all customer leads for current customers and give leads for new accounts to Sales Must be able to maintain confidentiality to pricing information Make customer care calls for retention and yearly goals Other duties as assigned Requirements: Experience Minimum of 2 years of experience in customer service is preferred One to two years using CRM software preferred Experience in a call center environment Education High School Degree or equivalent is required Associates Degree in a computer related or Organizational field preferred Skills and abilities: Excellent verbal and written communication Organized Detail oriented Self-starter Friendly Team Player Proficient with Microsoft Word, Excel, and CRM Accurate typing skills Working Environment Incumbent will work in an office environment Incumbent will spend the vast majority of their time sitting and working on the computer and telephone Hours: Monday – Friday 8:00 am – 5:00 pm est Supervisory Responsibilities: none (Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.)

Full job record

Job IDab423c7e11a34c97b23a7333c32d5e8588279a87
Org ID37e740bb-a7e3-40c0-8537-a4b4ff44fbf6
Source ID7be0228c-25f4-4b08-ba86-fc920b3160b1
Board ID7be0228c-25f4-4b08-ba86-fc920b3160b1
Provideradp_workforcenow
Provider Job Key564317
TitleCustomer Sat Rep
Normalized Title
Statusactive
Activeyes
Location TextIndiana, Huntington, IN, US, Huntington, IN
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionIN
CityIndiana
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6b4a989d-6658-4241-8343-2d6e6d877b43&ccId=19000101_000001&lang=en_US&type=JS&jobId=564317&jwId=9201038952780_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6b4a989d-6658-4241-8343-2d6e6d877b43&ccId=19000101_000001&lang=en_US&type=JS&jobId=564317&jwId=9201038952780_1
First Seen At2026-05-31 18:39:12Z
Last Seen At2026-06-18 12:52:14Z
Last Checked At2026-06-18 12:52:14Z
Last Changed At2026-06-18 12:52:14Z
Inactive At
Source Posted At2026-05-18 17:54:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=6b4a989d-6658-4241-8343-2d6e6d877b43|19000101_000001/date=2026-06-18/2026-06-18T12-52-14-427Z-ddb49473799dd987aef9e657c2e737992dc96e4085a89e3d5ff653755d45bad3.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
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  "launch_scope": {
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  "remote_policy": null,
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  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
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