Technical Services Specialist

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">About Clir Renewables</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Clir Renewables is on a mission to reduce humankind’s impact on the planet by accelerating the transition to renewable energy. Our AI improves the economics of wind, solar, and energy storage projects and empowers asset owners, investors, and operators to maximize financial returns and reduce risk.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Clir’s renewable energy intelligence platform combines advanced artificial intelligence built with deep industry expertise and 300 GWs of operational wind, solar, and battery energy storage assets worldwide. By transforming complex operational data into actionable insight, Clir AI helps customers benchmark performance, assess risk, optimize assets, and make better commercial and technical decisions across their portfolios.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Founded in 2017, Clir has been named one of Canada’s fastest-growing companies by the Globe and Mail’s Report on Business. Headquartered in Vancouver, with hubs in Glasgow and Calgary, Clir supports customers across Europe, Africa, the Americas, and Asia, enabling multi-million-dollar gains through improved asset performance.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">We are guided by our core values of Communication, Sustainability, Inclusion, Impact, and Innovation, and we are passionate, curious, and determined to deliver real climate impact.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">About the role:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">We are looking for a Technical Services Specialist to join our Technical Services and Data team and take hands-on ownership of onboarding projects and customer data support.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">This is a role for someone who wants to do meaningful work, helping customers get up and running on our platform, resolving data issues efficiently, and acting as a dependable point of contact for technical inquiries. You'll be working closely with our implementation and customer success teams, with a near-term focus on our expanding EMEA portfolio.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">You won't be managing a team. You will be expected to operate independently and own your work.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\"><em><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Important:</span><span style=\"font-family: Arial, sans-serif\"> This role primarily serves European customers. Regardless of where you're based, Canada or the UK, you must be able to work consistently within European time zones. We're looking for someone who can be present and responsive during CET/CEST business hours.</span></span></em></span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Who You Are</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Passionate about renewable energy and the mission to accelerate the global energy transition</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Comfortable working independently, you take initiative, follow through, and don't wait to be told what to do</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A confident communicator who can engage directly with customers, even when things get complicated</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Detail-oriented and organized when managing multiple onboarding projects and support requests at once</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Curious and technically inclined, you like understanding how data flows and why things break</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">What You’ll Be Doing</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Supporting the onboarding of new customers onto the Clir platform, with a focus on EMEA-region projects</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Handling inbound customer support emails and resolving data-related issues with minimal escalation</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Coordinating project timelines and deliverables in collaboration with the implementation and CS teams</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Contributing to data quality checks and troubleshooting ingestion or reporting issues</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Becoming a reliable, knowledgeable resource for customers navigating the platform</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">What You’ll Need</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Experience in the renewable energy industry, solar, wind, or BESS</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Strong communication skills and confidence engaging directly with customers</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Ability to operate independently and manage multiple concurrent tasks without close oversight</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Intermediate-level experience in a customer-facing, technical, or implementation role</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Bonus</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Experience with scripting, programming, ETL pipelines, or data processing workflows</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Project coordination or planning skills</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Based in Edinburgh</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">What’s In It For You</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Opportunity to work in an inclusive and diverse workplace</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Be part of a team committed to reducing environmental impact and advancing renewable energy</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Support for your professional growth and development</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Flexible work schedule to help you maintain work-life balance</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">At Clir Renewables, diversity and inclusion are fundamental to who we are. We are committed to building a team that reflects the communities and customers we serve, and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Successful candidates may be required to complete a background check and must provide proof of their legal authorization to work in <span style=\"font-weight: bold\">Canada or the UK</span>.</span></p>",
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