IT Manager

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  "location": {
    "raw": "Head Office, Rama9 soi 53, Bangkok, 10250, Thailand",
    "city": "Head , Rama9 soi 53",
    "region": "Bangkok",
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  "remote_policy": "hybrid",
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    "id": "270",
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    "location": {
      "city": "Head Office, Rama9 soi 53",
      "state": "Bangkok"
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    "departmentId": "18547",
    "locationType": "2",
    "jobOpeningName": "IT Manager",
    "departmentLabel": "Information Technology",
    "employmentStatusLabel": "รายเดือน"
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    "location": {
      "city": "Head Office, Rama9 soi 53",
      "state": "Bangkok",
      "postalCode": "10250",
      "addressCountry": "Thailand"
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    "datePosted": "2026-04-22",
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    "description": "<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Job Description<br><br></span></span></p>\n<ul>\n<li><span style=\"font-weight: bold\">A. IT Infrastructure, Network &amp; Security</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">1. Supervise daily operations of network, server infrastructure, end-user computing, and IT helpdesk services to ensure system stability and high availability (uptime target ≥ 99.5%).<br></span></p>\n<p><span style=\"font-size: 12pt\">2.Implement and maintain IT cloud infrastructure (Microsoft 365, Azure/AWS) and hybrid environment in line with company architecture standards.<br></span></p>\n<p><span style=\"font-size: 12pt\">3.Plan, analyze, implement, monitor and continuously improve IT user control, access management, endpoint security and basic cybersecurity measures.<br></span></p>\n<p><span style=\"font-size: 12pt\">4.Implement and enforce security of the network, data, storage and communication systems, including firewall, antivirus, VPN, backup, and data loss prevention.<br></span></p>\n<p><span style=\"font-size: 12pt\">5.Evaluate IT risks, develop disaster recovery (DR), data backup and business continuity (BCP) processes, and conduct periodic DR drills.</span></p>\n<p><span style=\"font-size: 12pt\">6.Test, troubleshoot and fine-tune information systems to operate effectively and meet agreed service levels (SLA).</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">B. Core Business Systems – SAP B1, WMS, Workflow (Kissflow)</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">7. Oversee administration, configuration, support and continuous improvement of SAP Business One (SAP B1), including master data governance, user authorization, add-ons, and coordination with SAP implementation partner.</span></p>\n<p><span style=\"font-size: 12pt\">8.Manage Warehouse Management System (WMS) together with Supply Chain / Warehouse teams – covering system stability, barcode/scanner devices, stock accuracy, and integration with SAP B1.</span></p>\n<p><span style=\"font-size: 12pt\">9. Own the Workflow Management Platform (Kissflow) – design, configure and govern digital workflows/e-forms for cross-functional processes (procurement, approval, HR, operations), including user onboarding and process optimization.</span></p>\n<p><span style=\"font-size: 12pt\">10.Ensure integration integrity between SAP B1, WMS, Kissflow and other peripheral systems (e-commerce, e-tax invoice, banking, HR), including API management and data reconciliation.</span></p>\n<p><span style=\"font-size: 12pt\">11.Serve as business partner to key users, translate business requirements into system solutions, and drive user adoption and change management for core business systems.</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">C. IT Strategy, Projects &amp; Innovation</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">12.Initiate, propose and drive new IT projects and digital initiatives aligned with company strategy and business objectives – e.g. automation, AI adoption, system upgrade/replacement, new platform implementation.</span></p>\n<p><span style=\"font-size: 12pt\">13. Align IT infrastructure and systems roadmap with current and future business requirements and company goals; develop 1–3 year IT masterplan and present to management.</span></p>\n<p><span style=\"font-size: 12pt\">14.Lead end-to-end IT project management – scoping, vendor selection, budgeting, implementation, UAT, go-live and post-implementation review.</span></p>\n<p><span style=\"font-size: 12pt\">15.Continuously study new technologies, evaluate feasibility and ROI, and recommend innovation opportunities that strengthen competitiveness and operational excellence.</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">D. Budget, Vendor &amp; Compliance</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">16.Manage IT budget and forecast, handle cash flow and enforce cost-effectiveness of IT spending; provide periodic variance analysis to management.</span></p>\n<p><span style=\"font-size: 12pt\">17.Assess, select and purchase new/replacement hardware, software and cloud services; manage IT asset lifecycle.</span></p>\n<p><span style=\"font-size: 12pt\">18.Manage IT vendors, service providers and contracts – including SLA monitoring, performance review and negotiation.</span></p>\n<p><span style=\"font-size: 12pt\">19.Ensure that all IT activities comply with applicable laws, codes and regulations – including PDPA, software licensing, and company information security policies.</span></p>\n<ul>\n<li><span style=\"font-weight: bold\">E. Team Leadership &amp; People Development</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">20.Lead, coach and develop a team of direct reports; set KPIs, conduct performance reviews, plan skill development and succession.</span></p>\n<p><span style=\"font-size: 12pt\">21.Build a service-oriented IT culture and promote collaboration with internal users and business stakeholders across the organization.</span><br> </p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Qualifications</span></span></p>\n<ul>\n<li>Bachelor's or Master's Degree in Computer Science, Computer Engineering, Information Technology, MIS or related fields.</li>\n<li>Minimum 5–7 years of experience in IT roles with at least 3–5 years in a managerial or supervisory position (IT Manager, IT Infrastructure Manager, IT Operations Manager or equivalent).</li>\n<li>Proven hands-on experience in managing SAP Business One (SAP B1), Warehouse Management System (WMS) and workflow platforms such as Kissflow (or similar low-code/BPM tools).</li>\n<li>Demonstrated experience in IT project management and leading cross-functional digital transformation or system implementation projects.</li>\n<li>Solid experience in managing IT budget, vendors and SLAs.</li>\n<li>Experience in FMCG / Consumer goods / Retail / Manufacturing industry is a strong plus.</li>\n<li>Skills &amp; Competencies</li>\n<li>Strong technical background in Network, Server, Virtualization, Microsoft 365, Cloud (Azure/AWS), Firewall/Security, Backup &amp; DR.</li>\n<li>Good understanding of ERP concepts (SAP B1 preferred), WMS operations and BPM/workflow automation.</li>\n<li>Basic programming / scripting skills (SQL, PowerShell or Python) for automation and reporting (preferred).</li>\n<li>Knowledge of PDPA,NIST cybersecurity frameworks and IT governance best practices (ITIL / ISO 27001 awareness).</li>\n<li>Strong problem-solving, analytical thinking and decision-making skills.</li>\n<li>Strong leadership, coaching and people management skills.</li>\n<li>Good interpersonal, communication and stakeholder management skills; able to translate business needs into IT solutions.</li>\n<li>Upper-intermediate level of English proficiency (both written and spoken) for communication with global vendors.</li>\n<li>Proactive, self-driven and able to initiate new ideas/projects aligned with organizational objectives.<br> </li>\n</ul>\n<p><span style=\"font-weight: bold\">สถานที่ปฏิบัติงาน : สำนักงานใหญ่ พระราม9 ซอย53</span></p>",
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    "jobOpeningName": "IT Manager",
    "departmentLabel": "Information Technology",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://srichand.bamboohr.com/careers/270",
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