Home › Companies › 44CD5CB06C5FF1655F265BA65AC71604 › Relationship Specialist (31800)
Relationship Specialist (31800)
44CD5CB06C5FF1655F265BA65AC71604 · Florence - Florence, KY 41042; 4790 Houston Rd, Florence, KY, 41042, USA · Active · $26–$27 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 44CD5CB06C5FF1655F265BA65AC71604 |
| Title | Relationship Specialist (31800) |
| Normalized title | - |
| Department / team | Banking |
| Location | Florence, KY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $26–$27 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-09 / 2026-06-10 |
| Changed / last seen | 2026-06-17 / 2026-06-21 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 44CD5CB06C5FF1655F265BA65AC71604. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Florence. | Open |
| Department jobs | Active postings in Banking. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 44CD5CB06C5FF1655F265BA65AC71604 |
| Source | b7df706e-4547-44e2-bddb-5630bc7a6842 |
| ATS provider | Paycom ATS |
Description
Description
Title: Relationship Specialist
Department: Retail Branches
Reports To: Branch Sales Manager I-III
Job Grade: 8
FLSA: Non-Exempt Last Modified: 4/3/2026
________________________________________________________________________________________________________________________
It’s a Job … Only Better!
At UK Credit Union, we’re more than a Credit Union – we’re a community, and we’ve been proudly serving our members since 1937! As a rapidly growing, not-for-profit organization, we’re dedicated to making a real difference in the lives of our members and employees alike. If you’re looking for a workplace where you can grow, make an impact, and have fun while helping others, UK Credit Union is the place for you!
Why This Role Matters
As a Relationship Specialist, you will play a key role in delivering exceptional financial services to our members. You will provide expert guidance on credit union products, process transactions, and engage with members to identify financial solutions that best meet their needs. Your ability to build relationships and offer financial solutions will directly impact member satisfaction and the success of our credit union.
What You’ll Do
Member Services & Financial Consultation:
Assist members with financial transactions and account services.
Interview members to assess their financial needs and recommend appropriate products and services.
Process loan applications, deposits, withdrawals, and other account-related transactions.
Notarize documents, research accounts, perform account maintenance, open deposit accounts (consumer, business, IRA), originate loan applications, inform members of loan decisions, explain loan documents to members. Update member account records as needed, maintaining accurate records of member transactions.
Sales & Relationship Building:
Actively promote credit union products and services that align with member needs.
Engage in sales development training and activities to enhance service offerings.
Stay informed about consumer credit trends and market conditions.
Maintain necessary licensing for the sale of specific financial products.
Regularly contact members via email and phone to maintain relationships, share sales opportunities, and follow up on teller referrals.
Compliance & Operational Support:
Ensure adherence to UKFCU policies, board-established guidelines, and regulatory requirements.
Maintain confidentiality of member and employee information.
Assist in resolving member concerns and escalate complex issues when necessary.
Stay updated on industry regulations and best practices.
Qualifications
Who You Are
Experience & Education
2 - 5 years of experience in a customer service, call center, or financial services role.
High school diploma or equivalent required.
Skills & Strengths
Excellent verbal communication, with a professional and friendly demeanor.
Proficient in basic math and data entry, including calculations with American currency.
Ability to analyze problems, think critically, and offer effective solutions.
Competent in writing reports and professional correspondence.
Comfortable working independently in a fast-paced environment.
Key Traits
Empathetic and composed under pressure, especially when assisting members in distress.
Passionate about helping others and creating a positive member experience.
Committed to professionalism, integrity, and the credit union philosophy.
Accountable to performance metrics and service goals.
·
What’s in It for You?
Competitive salary and industry-leading benefits.
Opportunities for professional growth and leadership development.
A chance to make a lasting impact on our members and the organization’s future.
Legalese
Equal Opportunity Employer
UK Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.
At-Will Employment
Employment with UK Credit Union is deemed “at-will,” which means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by law.
Physical and Cognitive Demands
This role requires a blend of physical activity and mental focus to effectively perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Key physical activities include sitting, standing, walking, and occasional lifting (up to 25 pounds). You’ll also use your hands for various tasks, reach with your arms, and engage in conversations. Vision requirements include the ability to focus, perceive depth, and distinguish colors. Cognitive abilities essential for this role include judgment, auditory perception, memory, reasoning, and occasional persuasion.
Work Environment
You’ll primarily work indoors in a comfortable, climate-controlled office setting. The noise level is typically moderate, ensuring a focused yet dynamic work environment. Reasonable accommodations will be provided as needed to support an inclusive workplace.
This job description provides a general overview of the responsibilities and expectations for this role. It is not a comprehensive list of tasks, and employees may be asked to take on additional duties to support team success.
Full job record
| Job ID | ab28113fb96e7d8670c9763ba6f376b884a742e3 |
| Org ID | 03212f0a-ab59-40b0-b576-86e5357c3df5 |
| Source ID | b7df706e-4547-44e2-bddb-5630bc7a6842 |
| Board ID | b7df706e-4547-44e2-bddb-5630bc7a6842 |
| Provider | paycom |
| Provider Job Key | 178613 |
| Title | Relationship Specialist (31800) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Florence - Florence, KY 41042; 4790 Houston Rd, Florence, KY, 41042, USA |
| Department | Banking |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | KY |
| City | Florence |
| Salary Raw | $25.57 - $27.20 Hourly |
| Salary Min | 25.57 |
| Salary Max | 27.2 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=178613&clientkey=44CD5CB06C5FF1655F265BA65AC71604 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=178613&clientkey=44CD5CB06C5FF1655F265BA65AC71604 |
| First Seen At | 2026-06-10 09:19:12Z |
| Last Seen At | 2026-06-21 10:01:51Z |
| Last Checked At | 2026-06-21 10:01:51Z |
| Last Changed At | 2026-06-17 09:25:39Z |
| Inactive At | — |
| Source Posted At | 2026-06-09 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=44CD5CB06C5FF1655F265BA65AC71604/date=2026-06-21/2026-06-21T10-01-50-097Z-be69ee1573586b72e424b2ed21cdb8688e0ef41a56cc31deab3429b995e6ab5e.json |
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We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.\\n\\nAt-Will Employment\\nEmployment with UK Credit Union is deemed “at-will,” which means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by law.\\n\\nPhysical and Cognitive Demands\\nThis role requires a blend of physical activity and mental focus to effectively perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Key physical activities include sitting, standing, walking, and occasional lifting (up to 25 pounds). You’ll also use your hands for various tasks, reach with your arms, and engage in conversations. Vision requirements include the ability to focus, perceive depth, and distinguish colors. Cognitive abilities essential for this role include judgment, auditory perception, memory, reasoning, and occasional persuasion.\\n\\nWork Environment\\nYou’ll primarily work indoors in a comfortable, climate-controlled office setting. The noise level is typically moderate, ensuring a focused yet dynamic work environment. Reasonable accommodations will be provided as needed to support an inclusive workplace.\\n\\nThis job description provides a general overview of the responsibilities and expectations for this role. It is not a comprehensive list of tasks, and employees may be asked to take on additional duties to support team success.\\n\",\"experienceRequirements\":\"Who You Are\\n\\nExperience & Education\\n\\n\\n\\t2 - 5 years of experience in a customer service, call center, or financial services role.\\n\\tHigh school diploma or equivalent required.\\n\\n\\nSkills & Strengths\\n\\n\\n\\tExcellent verbal communication, with a professional and friendly demeanor.\\n\\tProficient in basic math and data entry, including calculations with American currency.\\n\\tAbility to analyze problems, think critically, and offer effective solutions.\\n\\tCompetent in writing reports and professional correspondence.\\n\\tComfortable working independently in a fast-paced environment.\\n\\n\\nKey Traits\\n\\n\\n\\tEmpathetic and composed under pressure, especially when assisting members in distress.\\n\\tPassionate about helping others and creating a positive member experience.\\n\\tCommitted to professionalism, integrity, and the credit union philosophy.\\n\\tAccountable to performance metrics and service goals.\\n\\n\\n·\\n\\n\\n\\nWhat’s in It for You?\\n\\n\\n\\tCompetitive salary and industry-leading benefits.\\n\\tOpportunities for professional growth and leadership development.\\n\\tA chance to make a lasting impact on our members and the organization’s future.\\n\\n\\n\\n\\n\\nLegalese\\n\\nEqual Opportunity Employer\\nUK Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.\\n\\nAt-Will Employment\\nEmployment with UK Credit Union is deemed “at-will,” which means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by law.\\n\\nPhysical and Cognitive Demands\\nThis role requires a blend of physical activity and mental focus to effectively perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Key physical activities include sitting, standing, walking, and occasional lifting (up to 25 pounds). You’ll also use your hands for various tasks, reach with your arms, and engage in conversations. Vision requirements include the ability to focus, perceive depth, and distinguish colors. Cognitive abilities essential for this role include judgment, auditory perception, memory, reasoning, and occasional persuasion.\\n\\nWork Environment\\nYou’ll primarily work indoors in a comfortable, climate-controlled office setting. The noise level is typically moderate, ensuring a focused yet dynamic work environment. Reasonable accommodations will be provided as needed to support an inclusive workplace.\\n\\nThis job description provides a general overview of the responsibilities and expectations for this role. It is not a comprehensive list of tasks, and employees may be asked to take on additional duties to support team success.\\n\",\"industry\":\"Banking\",\"validThrough\":\"2026-07-01\",\"workHours\":\"Day\",\"educationRequirements\":\"High School\"}",
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"qualifications": "<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Turbinado Light Pro'\"><span style=\"color:#2f5496\">Who You Are</span></span></span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Experience & Education</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">2 - 5 years of experience in a customer service, call center, or financial services role.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">High school diploma or equivalent required.</span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Skills & Strengths</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Excellent verbal communication, with a professional and friendly demeanor.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Proficient in basic math and data entry, including calculations with American currency.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Ability to analyze problems, think critically, and offer effective solutions.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Competent in writing reports and professional correspondence.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Comfortable working independently in a fast-paced environment.</span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Key Traits</strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Empathetic and composed under pressure, especially when assisting members in distress.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Passionate about helping others and creating a positive member experience.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Committed to professionalism, integrity, and the credit union philosophy.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Accountable to performance metrics and service goals.</span></li>\n</ul>\n\n<div style=\"margin-left:48px; text-align:center; text-indent:-0.25in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:Symbol\">·</span></span>\n\n<hr /></div>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Turbinado Light Pro'\"><span style=\"color:#2f5496\">What’s in It for You?</span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Competitive salary and industry-leading benefits.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Opportunities for professional growth and leadership development.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">A chance to make a lasting impact on our members and the organization’s future.</span></li>\n</ul>\n\n<div style=\"margin-bottom:19px; text-align:center\">\n<hr /></div>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-family:'Turbinado Light Pro'\"><span style=\"color:#2f5496\">Legalese</span></span></span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Equal Opportunity Employer</strong><br />\nUK Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>At-Will Employment</strong><br />\nEmployment with UK Credit Union is deemed “at-will,” which means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by law.</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Physical and Cognitive Demands</strong><br />\nThis role requires a blend of physical activity and mental focus to effectively perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Key physical activities include sitting, standing, walking, and occasional lifting (up to 25 pounds). You’ll also use your hands for various tasks, reach with your arms, and engage in conversations. Vision requirements include the ability to focus, perceive depth, and distinguish colors. Cognitive abilities essential for this role include judgment, auditory perception, memory, reasoning, and occasional persuasion.</span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\"><strong>Work Environment</strong><br />\nYou’ll primarily work indoors in a comfortable, climate-controlled office setting. The noise level is typically moderate, ensuring a focused yet dynamic work environment. Reasonable accommodations will be provided as needed to support an inclusive workplace.</span></p>\n\n<p style=\"text-align:center\"><span style=\"font-family:Calibri,sans-serif\"><strong><em>This job description provides a general overview of the responsibilities and expectations for this role. It is not a comprehensive list of tasks, and employees may be asked to take on additional duties to support team success.</em></strong></span></p>\n",
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