ERP Administrator (526)

{
  "content_hash": "3c9fd3370279920e5f5b8e9593f236a0bbd00201aead9615876efccefe8ba02e",
  "source_hash": "9ce4bf8a9c9dee972f84df1abbc4d0600f2880e1987adc7ecd23d134f6970bfe",
  "last_changed_at": "2026-06-17T07:56:54.316Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "3388 Sweden Way, Richmond, BC",
    "city": "Richmond",
    "region": "BC",
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-15T07:56:24.973Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "3388 Sweden Way, Richmond, BC",
      "city": "Richmond",
      "region": "BC",
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "As an ERP Administrator, you will...",
      "content": "<div>\n\n<li>Provide administrative and technical support for Microsoft Dynamics 365 (D365).</li>\n<li>Implement, configure, maintain, and optimize ERP solutions to ensure system efficiency, reliability, and security.</li>\n<li>Troubleshoot and resolve ERP issues including system errors, user access concerns, and functional challenges; escalate appropriately when required.</li>\n<li>Deliver tier-1 support for D365 customizations and extensions, preparing detailed documentation for tier-2 and tier-3 escalations.</li>\n<li>Manage ERP system security, configuration, and routine maintenance activities.</li>\n<li>Design, architect, and clearly communicate solutions for complex system integrations, ensuring customization aligns with business requirements and best practices.</li>\n<li>Monitor and maintain data quality by leveraging existing system controls, performing audits, and coordinating updates and patches.</li>\n<li>Collaborate with internal stakeholders and internal/external development partners to coordinate upgrades, enhancements, and security updates.</li>\n<li>Support data migration activities, ensuring data accuracy, integrity, and security through established best practices.</li>\n<li>Identify, analyze, and improve inefficient workflows and business processes.</li>\n<li>Contribute to the development of database and data governance standards with the Development team and ensure ongoing compliance.</li>\n<li>Recommend system improvements to enhance performance, usability, and business value.</li>\n<li>Create, maintain, and manage ERP system documentation, reports, and standard operating procedures (SOPs).</li>\n<li>Assist with ERP licensing management in collaboration with vendors and business stakeholders.</li>\n<li>Develop training materials, onboard new users, configure role-based access, and lead end-user training sessions as required.</li>\n\n</div>"
    },
    {
      "text": "The experience we need…",
      "content": "<div>\n\n<li>Strong hands-on experience with enterprise ERP and/or CRM systems; Microsoft Dynamics 365 experience strongly preferred.</li>\n<li>Proven ability to analyze, document, and support complex business workflows in collaboration with Development and Project Management teams.</li>\n<li>Solid understanding of enterprise applications, databases, networks, and patch management.</li>\n<li>Strong analytical and problem-solving skills with exceptional attention to detail.</li>\n<li>Ability to manage multiple priorities while working collaboratively to meet timelines and budgets.</li>\n<li>Working knowledge of IT security best practices and data protection principles.</li>\n<li>Excellent interpersonal and customer service skills with a focus on supporting end users effectively.</li>\n\n</div>\n<div>&nbsp;</div>"
    },
    {
      "text": "The education & training you bring…",
      "content": "\n<li>Undergraduate degree in Computer Science, Information Technology, or a related field, <strong>or</strong> 5+ years of relevant experience.</li>\n"
    },
    {
      "text": "Bonus Points if you have the following…",
      "content": "\n<li>\n<div>Previous experience as an ERP or CRM Administrator, particularly with Microsoft Dynamics 365.</div>\n</li>\n<li>\n<div>Experience supporting organizational change and system adoption initiatives.</div>\n</li>\n<li>\n<div>Ability to communicate effectively across all levels of the organization.</div>\n</li>\n<li>\n<div>Demonstrated resourcefulness and proactive problem-solving ability.</div>\n</li>\n<li>\n<div>Relevant certifications such as Azure, Azure DevOps, Agile, or PROSCI.</div>\n</li>\n"
    },
    {
      "text": "Why Join Trail?",
      "content": "\n<li>Corporate volunteer program</li>\n<li>Generous employee discounts&nbsp;</li>\n<li>Employee Recognition Program&nbsp;</li>\n<li>Extended health care and dental coverage&nbsp;</li>\n<li>Gym membership discount&nbsp;</li>\n<li>Professional Development Programs&nbsp;</li>\n<li>Career Progression&nbsp;&nbsp;</li>\n<li>Company events&nbsp;</li>\n"
    }
  ],
  "country": "CA",
  "createdAt": 1777996360006,
  "updatedAt": null,
  "categories": {
    "team": "IT Operations",
    "location": "3388 Sweden Way, Richmond, BC",
    "commitment": "Permanent",
    "department": "Technology",
    "allLocations": [
      "3388 Sweden Way, Richmond, BC"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}