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Renewals Manager

Eevd Fa Us6 Oraclecloud Com CX 2 · Indianapolis, IN, United States; Carmel IN10 E. Main Street, Carmel, IN, US · Hybrid · Active · $52,000–$65,000 / week · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEevd Fa Us6 Oraclecloud Com CX 2
TitleRenewals Manager
Normalized title-
Department / teamFinance and Accounting
LocationIndianapolis, IN, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$52,000–$65,000 / week
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-04 / 2026-06-06
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyEevd Fa Us6 Oraclecloud Com CX 2
Source410d3c46-f458-4474-b03f-a727f38996b1
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description In Some Jobs You Take Orders. In This One, You Write History. Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health. We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth. Are you ready for this exciting challenge? ____________________________________________________________________________________________ The First Databank (FDB) is currently seeking a Renewals Manager who owns the end-to-end renewal lifecycle for assigned customer accounts to maximize recurring revenue retention, minimize churn risk, and ensure contractual compliance. This role partners cross-functionally with Sales, Customer Success, Legal, Finance, and Operations to execute timely renewals, improve forecasting accuracy, and support scalable revenue growth. The Renewals Manager is accountable for renewal strategy execution, contract administration, pricing adherence, risk identification, and operational process improvement. Success in this role is measured through retention outcomes, renewal velocity, forecast accuracy, and customer engagement effectiveness. AI-enabled workflow automation, renewal analytics, and contract intelligence tools are embedded into this role to improve efficiency, reduce manual work, and strengthen renewal decision-making. The position will be based out of the Carmel, IN office and follows a hybrid work model, with an expectation to work onsite at least three days per week. Responsibilities: Manage a portfolio of customer renewals across multiple contract types and segments. Drive proactive renewal engagement beginning 90–180 days prior to contract expiration. Coordinate renewal timelines, approvals, pricing validation, and execution activities. Ensure all contracts are renewed, amended, or terminated in accordance with company policies and compliance standards. Maintain renewal documentation accuracy within CRM and contract management systems. Achieve assigned gross and net revenue retention targets. Identify renewal risk indicators and escalate high-risk accounts with mitigation recommendations. Maintain accurate renewal forecasts, including close probability, timing, and revenue impact. Analyze renewal trends, customer usage patterns, and pricing opportunities to improve retention outcomes. Partner with Customer Success and Account Management teams to align renewal strategy with customer health and adoption. Collaborate with Legal and Finance on non-standard contract terms, invoicing, and pricing approvals. Support Sales teams with expansion opportunities identified during renewal discussions. Work with Revenue Operations to improve renewal workflows, reporting, and automation. Utilize AI-enabled tools for renewal forecasting, contract summarization, risk identification, and workflow prioritization. Validate AI-generated contract insights for accuracy and business applicability. Identify repetitive renewal activities appropriate for automation. Support adoption of AI-assisted operational processes across renewal workflows. Required Skills: Renewal Strategy Execution Revenue Retention Management Contract Administration Forecast Accuracy Cross-Functional Collaboration Customer Communication Operational Process Improvement Data Analysis & Reporting Risk Identification & Escalation AI-Assisted Workflow Management Required Experience: Experience supporting enterprise or mid-market customer renewals. Familiarity with recurring revenue metrics including ARR, GRR, and NRR. Experience working in regulated healthcare, clinical data, or healthcare SaaS environments. Exposure to AI-assisted workflow tools, contract analytics platforms, or revenue intelligence software. Knowledge of subscription pricing and escalation frameworks . _____________________________________________________________________________________________ About FDB: FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or follow us on and LinkedIn . We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Carmel have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, since 2016 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits – including medical, dental, vision, long term disability, life insurance, and matching 401k. We are an Equal opportunity employer – vets/disabled. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. First Databank, Inc. (FDB) endeavors to make www.fdbhealth.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.  For more information about our commitment to equal employment opportunity, please visit EEO is the Law , EEO is the Law Supplement , Pay Transparency , and FDB EEO/AA Statement . In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in Carmel, IN. The reasonable estimate, if hired in Carmel, IN is $52,000 – $65,000. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits. Learn more about our benefits here.

Full job record

Job IDaaf94f4a8a9e0637aafda99be79e1734d3961570
Org ID10e0c0a4-0d99-4fce-ad0d-5c0c73d764de
Source ID410d3c46-f458-4474-b03f-a727f38996b1
Board ID410d3c46-f458-4474-b03f-a727f38996b1
Provideroracle_hcm
Provider Job Key2026726
TitleRenewals Manager
Normalized Title—
Statusactive
Activeyes
Location TextIndianapolis, IN, United States; Carmel IN10 E. Main Street, Carmel, IN, US
DepartmentFinance and Accounting
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionIN
CityIndianapolis
Salary RawDescription In Some Jobs You Take Orders. In This One, You Write History. Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health. We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth. Are you ready for this exciting challenge? ____________________________________________________________________________________________ The First Databank (FDB) is currently seeking a Renewals Manager who owns the end-to-end renewal lifecycle for assigned customer accounts to maximize recurring revenue retention, minimize churn risk, and ensure contractual compliance. This role partners cross-functionally with Sales, Customer Success, Legal, Finance, and Operations to execute timely renewals, improve forecasting accuracy, and support scalable revenue growth. The Renewals Manager is accountable for renewal strategy execution, contract administration, pricing adherence, risk identification, and operational process improvement. Success in this role is measured through retention outcomes, renewal velocity, forecast accuracy, and customer engagement effectiveness. AI-enabled workflow automation, renewal analytics, and contract intelligence tools are embedded into this role to improve efficiency, reduce manual work, and strengthen renewal decision-making. The position will be based out of the Carmel, IN office and follows a hybrid work model, with an expectation to work onsite at least three days per week. Responsibilities: Manage a portfolio of customer renewals across multiple contract types and segments. Drive proactive renewal engagement beginning 90–180 days prior to contract expiration. Coordinate renewal timelines, approvals, pricing validation, and execution activities. Ensure all contracts are renewed, amended, or terminated in accordance with company policies and compliance standards. Maintain renewal documentation accuracy within CRM and contract management systems. Achieve assigned gross and net revenue retention targets. Identify renewal risk indicators and escalate high-risk accounts with mitigation recommendations. Maintain accurate renewal forecasts, including close probability, timing, and revenue impact. Analyze renewal trends, customer usage patterns, and pricing opportunities to improve retention outcomes. Partner with Customer Success and Account Management teams to align renewal strategy with customer health and adoption. Collaborate with Legal and Finance on non-standard contract terms, invoicing, and pricing approvals. Support Sales teams with expansion opportunities identified during renewal discussions. Work with Revenue Operations to improve renewal workflows, reporting, and automation. Utilize AI-enabled tools for renewal forecasting, contract summarization, risk identification, and workflow prioritization. Validate AI-generated contract insights for accuracy and business applicability. Identify repetitive renewal activities appropriate for automation. Support adoption of AI-assisted operational processes across renewal workflows. Required Skills: Renewal Strategy Execution Revenue Retention Management Contract Administration Forecast Accuracy Cross-Functional Collaboration Customer Communication Operational Process Improvement Data Analysis & Reporting Risk Identification & Escalation AI-Assisted Workflow Management Required Experience: Experience supporting enterprise or mid-market customer renewals. Familiarity with recurring revenue metrics including ARR, GRR, and NRR. Experience working in regulated healthcare, clinical data, or healthcare SaaS environments. Exposure to AI-assisted workflow tools, contract analytics platforms, or revenue intelligence software. Knowledge of subscription pricing and escalation frameworks . _____________________________________________________________________________________________ About FDB: FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit www.fdbhealth.com or follow us on and LinkedIn . We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Carmel have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, since 2016 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits – including medical, dental, vision, long term disability, life insurance, and matching 401k. We are an Equal opportunity employer – vets/disabled. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. First Databank, Inc. (FDB) endeavors to make www.fdbhealth.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.  For more information about our commitment to equal employment opportunity, please visit EEO is the Law , EEO is the Law Supplement , Pay Transparency , and FDB EEO/AA Statement . In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in Carmel, IN. The reasonable estimate, if hired in Carmel, IN is $52,000 – $65,000. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits. Learn more about our benefits here.
Salary Min52,000
Salary Max65,000
Salary CurrencyUSD
Salary Periodweek
Source URLhttps://eevd.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/2026726
Apply URLhttps://eevd.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/2026726
First Seen At2026-06-06 11:16:47Z
Last Seen At2026-06-06 20:02:01Z
Last Checked At2026-06-06 20:02:01Z
Last Changed At2026-06-06 11:16:47Z
Inactive At—
Source Posted At2026-06-04 18:19:37Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eevd.fa.us6.oraclecloud.com|CX_2/date=2026-06-06/2026-06-06T20-01-58-715Z-754852914776a9c4dcfae4300875b55a20bbc1b3ab14a68e3c419d2df467c667.json
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Extensions
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Native Structured
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    "ExternalDescriptionStr": "<p><span style=\"color: rgb(31, 73, 125); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>In Some Jobs You Take Orders. In This One, You Write History.</strong>&nbsp;</span></span></p><p style=\"line-height: normal; margin-top: 6pt;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.&nbsp;</strong></span></span></p><p style=\"line-height: normal; margin-top: 6pt;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth.</strong></span></span></p><p style=\"line-height: normal; margin: 6pt 0in 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>Are you ready for this exciting challenge?&nbsp;</strong></span></span></p><p style=\"line-height: normal; margin-bottom: 12pt;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>____________________________________________________________________________________________</strong></span></span></p><p style=\"line-height: normal;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">The First Databank (FDB) is currently seeking a Renewals Manager who owns the end-to-end renewal lifecycle for assigned customer accounts to maximize recurring revenue retention, minimize churn risk, and ensure contractual compliance. This role partners cross-functionally with Sales, Customer Success, Legal, Finance, and Operations to execute timely renewals, improve forecasting accuracy, and support scalable revenue growth.</span></span></p><p style=\"line-height: normal;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">The Renewals Manager is accountable for renewal strategy execution, contract administration, pricing adherence, risk identification, and operational process improvement. Success in this role is measured through retention outcomes, renewal velocity, forecast accuracy, and customer engagement effectiveness.</span></span></p><p style=\"line-height: normal;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">AI-enabled workflow automation, renewal analytics, and contract intelligence tools are embedded into this role to improve efficiency, reduce manual work, and strengthen renewal decision-making.</span></span></p><p style=\"line-height: normal; margin: 6pt 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">The position will be based out of the Carmel, IN office and follows a hybrid work model, with an expectation to work onsite at least three days per week.</span></span></p><p style=\"line-height: normal; margin: 6pt 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Responsibilities:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Manage a portfolio of customer renewals across multiple contract types and segments.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Drive proactive renewal engagement beginning 90–180 days prior to contract expiration.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Coordinate renewal timelines, approvals, pricing validation, and execution activities.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Ensure all contracts are renewed, amended, or terminated in accordance with company policies and compliance standards.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Maintain renewal documentation accuracy within CRM and contract management systems.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Achieve assigned gross and net revenue retention targets.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Identify renewal risk indicators and escalate high-risk accounts with mitigation recommendations.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Maintain accurate renewal forecasts, including close probability, timing, and revenue impact.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Analyze renewal trends, customer usage patterns, and pricing opportunities to improve retention outcomes.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Partner with Customer Success and Account Management teams to align renewal strategy with customer health and adoption.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Collaborate with Legal and Finance on non-standard contract terms, invoicing, and pricing approvals.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Support Sales teams with expansion opportunities identified during renewal discussions.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Work with Revenue Operations to improve renewal workflows, reporting, and automation.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Utilize AI-enabled tools for renewal forecasting, contract summarization, risk identification, and workflow prioritization.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Validate AI-generated contract insights for accuracy and business applicability.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Identify repetitive renewal activities appropriate for automation.&nbsp;</span></span></p></li><li><p style=\"line-height: normal;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Support adoption of AI-assisted operational processes across renewal workflows.&nbsp;</span></span></p></li></ul><p style=\"line-height: normal;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Required Skills:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Renewal Strategy Execution&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Revenue Retention Management&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Contract Administration&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Forecast Accuracy&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Cross-Functional Collaboration&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Customer Communication</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Operational Process Improvement&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Data Analysis &amp; Reporting&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Risk Identification &amp; Escalation&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">AI-Assisted Workflow Management</span></span></p></li></ul><p style=\"line-height: normal; margin: 6pt 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>Required Experience:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Experience supporting enterprise or mid-market customer renewals.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Familiarity with recurring revenue metrics including ARR, GRR, and NRR.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Experience working in regulated healthcare, clinical data, or healthcare SaaS environments.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Exposure to AI-assisted workflow tools, contract analytics platforms, or revenue intelligence software.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Knowledge of subscription pricing and escalation frameworks</span></span><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">.&nbsp;</span></span></p></li></ul><p style=\"line-height: normal;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>_____________________________________________________________________________________________</strong></span></span></p><p style=\"line-height: normal;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><strong>About FDB:</strong></span></span></p><p style=\"line-height: normal;\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit&nbsp;</span></span><a href=\"http://www.fdbhealth.com\"><span style=\"color: rgb(79, 129, 189); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">www.fdbhealth.com</span></span></a><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"> or follow us on</span></span><a name=\"_Hlk54339776\"><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">&nbsp;and&nbsp;</span></span></a><a href=\"https://www.linkedin.com/company/first-databank\" target=\"_blank\"><span style=\"color: rgb(79, 129, 189); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">LinkedIn</span></span></a><span style=\"color: rgb(64, 64, 64); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">.</span></span></p><p style=\"background-color: white; margin: 0in; vertical-align: baseline;\"><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Carmel have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, since 2016 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits – including medical, dental, vision, long term disability, life insurance, and matching 401k.</span></span><br><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">&nbsp;</span></span><br><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">We are an Equal opportunity employer – vets/disabled. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.</span></span></p><p style=\"background-color: white; margin: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; margin: 0in; vertical-align: baseline;\"><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">First Databank, Inc. (FDB) endeavors to make&nbsp;</span></span><span style=\"color: rgb(79, 129, 189); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><u>www.fdbhealth.com</u></span></span><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"> accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email&nbsp;</span></span><span style=\"color: rgb(79, 129, 189); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\"><u>[email protected]</u></span></span><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.</span></span></p><p style=\"background-color: white; margin: 0in; vertical-align: baseline;\">&nbsp;</p><p style=\"background-color: white; margin: 0in; vertical-align: baseline;\"><span style=\"color: rgb(44, 41, 41); font-family: Tahoma, sans-serif;\"><span style=\"font-size: 9pt;\"></span></span><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">For more information about our commitment to equal employment opportunity, please visit&nbsp;</span></span><a href=\"https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf#xd_co_f=Yzg4ZDgxMTAtOWM4MS00MWQxLTg2ZTctOTU0ZTU1N2MxNzQ2~\"><span style=\"color: rgb(79, 129, 189); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">EEO is the Law</span></span></a><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">,&nbsp;</span></span><a href=\"https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf\"><span style=\"color: rgb(79, 129, 189); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">EEO is the Law Supplement</span></span></a><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">, &nbsp;</span></span><a href=\"https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_ English_formattedESQA508c.pdf\"><span style=\"color: rgb(79, 129, 189); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">Pay Transparency</span></span></a><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">, and&nbsp;</span></span><a href=\"https://www.fdbhealth.com/~/media/documents/form-not-required/us/hr/fdb-equal-employment-opportunity-policy-statement-2021#xd_co_f=Yzg4ZDgxMTAtOWM4MS00MWQxLTg2ZTctOTU0ZTU1N2MxNzQ2~\"><span style=\"color: rgb(79, 129, 189); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">FDB EEO/AA Statement</span></span></a><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">.</span></span></p><p style=\"background-color: white; margin: 12pt 0in; vertical-align: baseline;\"><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in Carmel, IN. The reasonable estimate, if hired in Carmel, IN is $52,000 – $65,000. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.</span></span></p><p style=\"background-color: white; margin: 12pt 0in; vertical-align: baseline;\"><span style=\"color: rgb(44, 41, 41); font-family: Arial, sans-serif;\"><span style=\"font-size: 9pt;\">This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits. Learn more about our benefits here.</span></span></p>",
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