Field Service Engineer

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  "source_hash": "7279e40d9b5e1746d21a5b245f48a8c8d5505a26968419b363dcbd9ba5ef2bd1",
  "last_changed_at": "2026-05-29T07:00:33.404Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Mountain View, CA",
    "city": "Mountain View",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 108000,
  "salary_min": 90000,
  "inferred_at": "2026-06-06T19:40:35.690Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Mountain View, CA",
      "city": "Mountain View",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Responsibilities",
      "content": "\n<li>Travel to customer locations to perform installation, repair, upgrades, and calibration of production robotic systems.&nbsp;</li>\n<li>Conduct field-based diagnostics, perform root cause analysis, and execute corrective actions to maintain uptime.&nbsp;</li>\n<li>Collaborate with Engineering Services and Engineering teams to deploy software updates, log issues, and provide feedback from the field.&nbsp;</li>\n<li>Replace and configure hardware components, sensors, and subsystems as needed.&nbsp;&nbsp;</li>\n<li>Execute configuration and parameter changes, including network and system settings on deployed robots.&nbsp;&nbsp;</li>\n<li>Interface directly with customer teams to provide status updates, answer technical questions, and ensure customer satisfaction.&nbsp;&nbsp;</li>\n<li>Maintain logs of service activity, diagnostics data, and configuration changes in a structured and reliable format.&nbsp;&nbsp;</li>\n<li>Support initial site bring-up and commissioning efforts for new deployments.&nbsp;&nbsp;</li>\n<li>Assist with documentation development and service procedure refinement.&nbsp;&nbsp;</li>\n<li>Support weekend and after-hours troubleshooting on an on-call rotation basis.</li>\n"
    },
    {
      "text": "Qualifications",
      "content": "\n<li>2+ years in a technical field service, robotics, or hardware support role.&nbsp;</li>\n<li>Ability and willingness to travel regularly (30–50% anticipated).&nbsp;</li>\n<li>Proficiency with Linux terminal, remote troubleshooting, and basic shell scripting.</li>\n<li>Strong hands-on skills with mechanical/electrical components and system-level debugging.&nbsp;</li>\n<li>Excellent communication and customer service skills.&nbsp;</li>\n<li>Ability to lift up to 80 lbs and work in industrial or warehouse environments.&nbsp;</li>\n<li>Capable of interpreting schematics, wiring diagrams, and engineering documentation.</li>\n"
    },
    {
      "text": "Bonus Qualifications",
      "content": "\n<li>Experience working with autonomous systems, mobile robots, or industrial automation platforms.</li>\n<li>Familiarity with Python, ROS, or other scripting and robotics platforms.</li>\n<li>Experience working in production environments with safety and compliance standards.</li>\n<li>Experience configuring WiFi, networking parameters, or embedded systems.</li>\n<li>Familiarity with tools such as Jira, Confluence, or remote monitoring dashboards.</li>\n"
    },
    {
      "text": "Benefits & Perks",
      "content": "\n<li>Health benefits (Medical, Dental, Vision, HSA and FSA (Health &amp; Dependent Daycare), Employee Assistance Program, 1:1 Health Concierge)</li>\n<li>Life, Short-term and long-term disability insurance (Cyngn funds 100% of premiums)</li>\n<li>Company 401(k)</li>\n<li>Commuter Benefits</li>\n<li>Flexible vacation policy</li>\n<li>Remote or hybrid work opportunities</li>\n<li>Sabbatical leave opportunity after 5 years with the company</li>\n<li>Paid Parental Leave</li>\n<li>Daily lunches for in-office employees and fully-stocked kitchen with snacks and beverages</li>\n<li>Monthly meal and tech allowances for remote employees</li>\n"
    },
    {
      "text": "Physical Requirements",
      "content": "\n<li>Prolonged periods of sitting, standing, and walking, including time at a desk and in industrial or customer environments.</li>\n<li>Frequent bending, stooping, kneeling, climbing, and reaching to install, maintain, and repair robots.</li>\n<li>Ability to lift and maneuver objects up to 80 lbs.</li>\n<li>Ability to operate hand tools, power tools, and testing equipment.</li>\n<li>Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</li>\n<li>Ability to communicate clearly, hear, and respond effectively in noisy environments.</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1755298943426,
  "updatedAt": null,
  "categories": {
    "team": "Engineering Services - QA",
    "location": "Mountain View, CA",
    "commitment": "Full-Time",
    "department": "Engineering Services - QA",
    "allLocations": [
      "Mountain View, CA"
    ]
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  "salaryRange": {
    "max": 108000,
    "min": 90000,
    "currency": "USD",
    "interval": "per-year-salary"
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