Patient Representative

{
  "content_hash": "313372a93607eba24e6c8a57afa2230ebabd604bb60e1607e6bfb1924b2d9efd",
  "source_hash": "b9718443ffcd58b97c1e49f3e7357380d556b27ae29f3bc594b49063796f19c5",
  "last_changed_at": "2026-05-31T19:06:38.650Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "SURHC Main Campus - Kansas City, MO 64124; Adult & Senior Health Services - 100 - Kansas City, MO 64124; 825 Euclid Ave, Kansas City, MO, 64124, USA",
    "city": "Kansas City",
    "region": "MO",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:41:04.661Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "SURHC Main Campus - Kansas City, MO 64124; Adult & Senior Health Services - 100 - Kansas City, MO 64124; 825 Euclid Ave, Kansas City, MO, 64124, USA",
      "city": "Kansas City",
      "region": "MO",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "Kansas City",
    "jobId": 36363,
    "level": "",
    "endDate": "",
    "legalId": 14,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Patient Representative",
    "location": "SURHC Main Campus - Kansas City, MO 64124",
    "startDate": "",
    "clientCode": "06437",
    "remoteType": "",
    "description": "<p>The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic&#39;s processes.</p>\r\n\r\n<ul>\r\n\t<li>Performs various clerical duties in registration and practices.</li>\r\n\t<li>Schedules visits, tests and procedures as directed.</li>\r\n\t<li>Coordinate communication between patients, family members, medical staff, and administrative staff.</li>\r\n\t<li>Maintain knowledge of community services and resources available to patients.</li>\r\n\t<li>Investigate and direct patients inquiries or complaints to appropriate medical staff members.</li>\r\n\t<li>Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC.</li>\r\n\t<li>Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC.</li>\r\n\t<li>Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns.</li>\r\n\t<li>Assess and monitors patients&rsquo; and their families understanding of information conveyed.</li>\r\n\t<li>Provides interpreting assistance for scheduling follow up visits.</li>\r\n</ul>\r\n\r\n<p>Our robust benefits package includes:</p>\r\n\r\n<ul>\r\n\t<li>403(b)</li>\r\n\t<li>403(b) matching</li>\r\n\t<li>Dental insurance</li>\r\n\t<li>Employee Assistance Program</li>\r\n\t<li>Flexible Spending Account</li>\r\n\t<li>Health Savings Account</li>\r\n\t<li>Health insurance</li>\r\n\t<li>Life insurance</li>\r\n\t<li>Paid Time Off (PTO)</li>\r\n\t<li>Vision insurance</li>\r\n</ul>\r\n",
    "jobCategory": "Customer Service",
    "salaryRange": "",
    "socialMedia": {
      "xLink": {
        "text": "Samuel%2520U%2520Rodgers%2520Health%2520Center%2520Inc%2520Job%2520Opportunity%2520Patient%2520Representative"
      },
      "emailLink": {
        "subject": "Samuel%20U%20Rodgers%20Health%20Center%20Inc%20Job%20Opportunity%20Patient%20Representative",
        "summary": "The%20Patient%20Representative%20will%20perform%20general%20clerical%20and%20receptionist%20duties.%20This%20position%20is%20responsible%20for%20greeting%20and%20directing%20patients%2Fvisitors%20to%20the%20practices%20and%20services%20at%20Samuel%20U.%20Rodgers%20Health%20Center%20%28SURHC%29.%20Make%20telephone%20calls%20and%20appointments%2C%20and%20communicate%20to%20patients%2C%20visitors%2C%20and%20staff.%20The%20Patient%20Representative%20may%20also%20conduct%20general%20interpreting%20for%20staff%2C%20patients%20and%20their%20families%20in%20the%20SURHC%20practices.%20The%20goal%20at%20SURHC%20is%20to%20create%20and%20maintain%20an%20environment%20in%20which%20all%20members%20of%20the%20Care%20Team%20feel%20both%20respected%20and%20empowered%20to%20actively%20contribute%20to%20patient%20care%20and%20to%20the%20continuous%20improvement%20of%20the%20clinic%26%2339%3Bs%20processes.%0D%0A%0D%0A%0D%0A%09Performs%20various%20clerical%20duties%20in%20registration%20and%20practices.%0D%0A%09Schedules%20visits%2C%20tests%20and%20procedures%20as%20directed.%0D%0A%09Coordinate%20communication%20between%20patients%2C%20family%20members%2C%20medical%20staff%2C%20and%20administrative%20staff.%0D%0A%09Maintain%20knowledge%20of%20community%20services%20and%20resources%20available%20to%20patients.%0D%0A%09Investigate%20and%20direct%20patients..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Patient Representative\",\"identifier\":\"J0643736363\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/5B25DF83F1338FBD063F3B085E4D7B7E/jobs/36363\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=5B25DF83F1338FBD063F3B085E4D7B7E\",\"datePosted\":\"2026-05-28\",\"description\":\"Job DetailsJob Location: SURHC Main Campus - Kansas City, MO 64124Position Type: Full TimeEducation Level: High SchoolJob Category: Customer ServiceThe Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic&#39;s processes.\\r\\n\\r\\n\\r\\n\\tPerforms various clerical duties in registration and practices.\\r\\n\\tSchedules visits, tests and procedures as directed.\\r\\n\\tCoordinate communication between patients, family members, medical staff, and administrative staff.\\r\\n\\tMaintain knowledge of community services and resources available to patients.\\r\\n\\tInvestigate and direct patients inquiries or complaints to appropriate medical staff members.\\r\\n\\tGreets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC.\\r\\n\\tThrough interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC.\\r\\n\\tThrough interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns.\\r\\n\\tAssess and monitors patients&rsquo; and their families understanding of information conveyed.\\r\\n\\tProvides interpreting assistance for scheduling follow up visits.\\r\\n\\r\\n\\r\\nOur robust benefits package includes:\\r\\n\\r\\n\\r\\n\\t403(b)\\r\\n\\t403(b) matching\\r\\n\\tDental insurance\\r\\n\\tEmployee Assistance Program\\r\\n\\tFlexible Spending Account\\r\\n\\tHealth Savings Account\\r\\n\\tHealth insurance\\r\\n\\tLife insurance\\r\\n\\tPaid Time Off (PTO)\\r\\n\\tVision insurance\\r\\n\\r\\nQualificationsEducation\\r\\n\\r\\n\\r\\n\\tHigh School diploma or equivalent.\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tDemonstrated &ldquo;skilled&rdquo; business office experience.\\r\\n\\tDemonstrated success in communication, customer service or working with the general public, preferably in a medical care facility.\\r\\n\\tDemonstrated success in managing difficult customer situations.\\r\\n\\tDemonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.\\r\\n\\r\\n\",\"responsibilities\":\"The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The Patient Representative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic&#39;s processes.\\r\\n\\r\\n\\r\\n\\tPerforms various clerical duties in registration and practices.\\r\\n\\tSchedules visits, tests and procedures as directed.\\r\\n\\tCoordinate communication between patients, family members, medical staff, and administrative staff.\\r\\n\\tMaintain knowledge of community services and resources available to patients.\\r\\n\\tInvestigate and direct patients inquiries or complaints to appropriate medical staff members.\\r\\n\\tGreets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC.\\r\\n\\tThrough interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC.\\r\\n\\tThrough interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns.\\r\\n\\tAssess and monitors patients&rsquo; and their families understanding of information conveyed.\\r\\n\\tProvides interpreting assistance for scheduling follow up visits.\\r\\n\\r\\n\\r\\nOur robust benefits package includes:\\r\\n\\r\\n\\r\\n\\t403(b)\\r\\n\\t403(b) matching\\r\\n\\tDental insurance\\r\\n\\tEmployee Assistance Program\\r\\n\\tFlexible Spending Account\\r\\n\\tHealth Savings Account\\r\\n\\tHealth insurance\\r\\n\\tLife insurance\\r\\n\\tPaid Time Off (PTO)\\r\\n\\tVision insurance\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"SAMUEL U RODGERS HEALTH CENTER INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=5B25DF83F1338FBD063F3B085E4D7B7E\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"825 Euclid Ave\",\"addressLocality\":\"Kansas City\",\"addressRegion\":\"MO\",\"postalCode\":64124,\"addressCountry\":\"USA\"}},\"qualifications\":\"Education\\r\\n\\r\\n\\r\\n\\tHigh School diploma or equivalent.\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tDemonstrated &ldquo;skilled&rdquo; business office experience.\\r\\n\\tDemonstrated success in communication, customer service or working with the general public, preferably in a medical care facility.\\r\\n\\tDemonstrated success in managing difficult customer situations.\\r\\n\\tDemonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.\\r\\n\\r\\n\",\"experienceRequirements\":\"Education\\r\\n\\r\\n\\r\\n\\tHigh School diploma or equivalent.\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tDemonstrated &ldquo;skilled&rdquo; business office experience.\\r\\n\\tDemonstrated success in communication, customer service or working with the general public, preferably in a medical care facility.\\r\\n\\tDemonstrated success in managing difficult customer situations.\\r\\n\\tDemonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.\\r\\n\\r\\n\",\"industry\":\"Customer Service\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"High School\"}",
    "applyAvailable": true,
    "educationLevel": "High School",
    "qualifications": "<p><strong>Education</strong></p>\r\n\r\n<ul>\r\n\t<li>High School diploma or equivalent.</li>\r\n</ul>\r\n\r\n<p><strong>Experience</strong></p>\r\n\r\n<ul>\r\n\t<li>Demonstrated &ldquo;skilled&rdquo; business office experience.</li>\r\n\t<li>Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility.</li>\r\n\t<li>Demonstrated success in managing difficult customer situations.</li>\r\n\t<li>Demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.</li>\r\n</ul>\r\n",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-01-29T09:45:44.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [
      "Adult & Senior Health Services - 100 - Kansas City, MO 64124"
    ],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 36363,
    "isHotJob": false,
    "jobTitle": "Patient Representative",
    "postedOn": "",
    "locations": "SURHC Main Campus - Kansas City, MO 64124; Adult & Senior Health Services - 100 - Kansas City, MO 64124",
    "remoteType": "",
    "description": "The Patient Representative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/vis...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/36363",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 14039
  },
  "detail_errors": []
}