Sr. Desktop Support

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    "description_html": "Sr. Help Desk Engineer<br>Mid-Town Manhattan, NY (100% onsite)<br>3-6 Month contract<br><br>Job Overview:<br>We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support.<br><br>Key Responsibilities:<ul><li>Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations</li><li>Create and migrate user profiles as part of the entity consolidation project</li><li>Update, test, and troubleshoot desktop software and operating systems</li><li>Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot</li><li>Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed</li><li>Collaborate with project managers and technical leads to execute migration tasks according to project timelines</li><li>Document processes, configurations, and solutions as needed for project consistency and knowledge sharing</li><li>Support end users in person and respond to service requests efficiently and professionally</li></ul>Required Skills & Experience:<ul><li>Hands-on experience with Microsoft Intune and Windows Autopilot (required)</li><li>Proven ability to build and deploy Windows desktops and manage user profiles</li><li>Strong desktop support skills for both hardware and software in enterprise environments</li><li>Experience with desktop software installations, updates, and troubleshooting</li><li>Experience supporting migrations or consolidations of IT environments is highly desired</li><li>Excellent interpersonal and communication skills</li><li>Proven track record of professionalism and reliability in fast-paced settings</li></ul>Preferred Qualifications:<ul><li>Prior experience in IT consolidation, merger, or acquisition projects</li><li>Familiarity with user data migration tools and scripting a plus (e.g., PowerShell)</li><li>Certifications such as Microsoft 365: Modern Desktop Administrator Associate (MD-100, MD-101)</li></ul>",
    "description_text": "Sr. Help Desk Engineer\nMid-Town Manhattan, NY (100% onsite)\n3-6 Month contract\nJob Overview:\nWe are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support.\nKey Responsibilities: Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations\n Create and migrate user profiles as part of the entity consolidation project\n Update, test, and troubleshoot desktop software and operating systems\n Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot\n Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed\n Collaborate with project managers and technical leads to execute migration tasks according to project timelines\n Document processes, configurations, and solutions as needed for project consistency and knowledge sharing\n Support end users in person and respond to service requests efficiently and professionally\n Required Skills & Experience: Hands-on experience with Microsoft Intune and Windows Autopilot (required)\n Proven ability to build and deploy Windows desktops and manage user profiles\n Strong desktop support skills for both hardware and software in enterprise environments\n Experience with desktop software installations, updates, and troubleshooting\n Experience supporting migrations or consolidations of IT environments is highly desired\n Excellent interpersonal and communication skills\n Proven track record of professionalism and reliability in fast-paced settings\n Preferred Qualifications: Prior experience in IT consolidation, merger, or acquisition projects\n Familiarity with user data migration tools and scripting a plus (e.g., PowerShell)\n Certifications such as Microsoft 365: Modern Desktop Administrator Associate (MD-100, MD-101)",
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