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IT Coordinator
Walkerwarner · San Francisco, CA · Hybrid · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Walkerwarner |
| Title | IT Coordinator |
| Normalized title | - |
| Department / team | - |
| Location | San Francisco, CA, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | USD |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-05-19 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Walkerwarner. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Francisco. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Walkerwarner |
| Source | cbf56052-2d02-42c1-abb3-64b58f21554e |
| ATS provider | JazzHR / ApplyToJob |
Description
Firm Description - IT Coordinator
Walker Warner is an award-winning San Francisco firm with a staff of 95+ that has completed many residential, winery, and hospitality projects in California, Hawaii, and other Western states. Our work is tailored to the uniqueness and diversity of each client and place, maintaining a consistent focus on design excellence, thorough project management, and superior service. We believe in collaboration, continuous learning and sharing, and actively support candidates on the path to become licensed architects. Our office is friendly and spirited, with regular happy hours, field trips, and design-focused presentations. We are conveniently located in the East Cut within walking distance of all major transit systems.
For more information about our projects and firm, please visit us on Instagram and LinkedIn .
This position is based out of the San Francisco office; it is primarily in-office, but some hybrid schedule is possible once onboarding and orientation is complete.
Primary Responsibilities
The IT Coordinator will report to the IT Manager and is responsible for the maintenance and roll out of IT hardware + software systems for the firm. The IT Coordinator will support the IT Manager to develop and execute the strategic plan for firm-wide technology systems and infrastructure and help ensure the plan complements broader firm-wide initiatives.
This individual will serve as the first point of contact for end users, providing timely and effective technical support across hardware, software, and cloud-based applications in a fast paced environment.
Although we do have some Windows machines and servers, as well as many Windows VMs, we are primarily a Mac firm, and so some familiarity with macOS/iOS and Mac/iPhone/iPad hardware is a must.
User Support
Support new hire onboarding by setting up computers, accounts, email access, and required software Complete all offboarding steps for departed employees (account closures, email forwarding, data archiving, etc.) Provide helpdesk support for all staff members Interface with vendors and product support teams to resolve user issues for software and hardware systems Create user training documentation and deliver training sessions Technical Hardware/Software Support
Orchestrate patching of all computers to ensure they have the latest security + OS updates, drivers, and applications are up-to-date Manage our Jamf environment Ensure that major OS upgrades are compatible with ArchiCAD and all other mission-critical design and productivity apps Perform repairs on computers and other hardware Coordinate with vendors to perform repairs/swaps for repairs outside in-house ability Assist with rolling out upgrades on hardware infrastructure as determined by IT strategy (servers, networking equipment, printers, plotters, TVs, alarm system, security cameras, patch cables, keyboards, mice, etc.) Provide support with building, maintaining, and upgrading the render farm of PCs Assist with retirement of old equipment, including proper disposal and/or appraisal and sale. Assist with the upgrade cycle and trickle-down of user computers Set up, maintain, and troubleshoot AV equipment for conference rooms, presentations, and office-wide meetings Perform other duties as assigned by IT leadership Administrative
Maintain hardware + software inventory Manage IT processes documentation (workstation setup, new hire provisioning, user termination, critical app configurations, etc.) Collaborate with IT Manager, BIM Manager + Finance Team to track spending in accordance with IT budget Research + Development
Test out emerging technologies identified by IT Manager, assess for staff use, and provide support rolling out. Qualifications
3+ years experience administering IT systems required, in a design-related field preferred Bachelor’s Degree in Information Technology or a related field preferred Deep knowledge of Windows and macOS, Windows Server administration, networking concepts (TCP/IP, DNS, etc), hardware + software troubleshooting Basic knowledge of productivity apps (Google Workspace, Slack, MS Office, Adobe Creative Cloud Suite, etc.) Ability to provide a high-touch, customer-first support experience that reflects the quality and care of the premium architecture service we provide. Excellent communication skills and an ability to clearly, warmly, and proactively ensure users feel heard, respected, and guided at every step. An emphasis on effective communication with people of all technical and seniority levels, and an ability to communicate complex and esoteric IT concepts in a way that is accessible to people in non-technical roles. Ability to manage time well, stay focused, and set and meet accurate timeline and financial goals on projects; simultaneously, an ability to be nimble and flexible to shift focus when emergencies or other urgent needs arise unexpectedly Detail-oriented with a focus on accurate and up-to-date documentation Willingness to periodically work unusual hours as needs require, including nights, weekends, and some holidays Can handle ambiguity well and navigate complex troubleshooting with limited information Ability to maintain strong composure and cordiality even in high-stress situations Compensation and Benefits
Walker Warner offers a competitive compensation package including fully paid health benefits for employees, profit sharing, employer 401(k) contribution, generous paid time-off, and flexible spending accounts, plus so much more.
The hiring base annual salary range for this position will be shared when actively recruiting for this role, as required by law. Any offer of compensation will be determined by a candidate’s education, skills, and experience as assessed during the interview process.
How to Apply
Please submit your resume, cover letter and portfolio samples, with indication of your role on the projects submitted. We will acknowledge receipt of your information, but only candidates being considered for a position will be contacted directly.
Please no hard copies, drop-ins or telephone calls. Reposting this job description elsewhere is not permitted.
Diversity
Walker Warner is an e-Verify organization. We value diversity and know that diverse workplaces lead to a culture of innovation and more successful business outcomes. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
COVID-19 Vaccination
We strongly encourage all employees to be fully vaccinated and boosted against COVID-19 and provide reasonable accommodations consistent with legal requirements (e.g., for medical and religious reasons.)
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 50 pounds at times
Full job record
| Job ID | aab63bc97a6af7ecc8aaf32eb3f31810c1a8d673 |
| Org ID | 073e56cb-4c62-4d8a-8f58-cf5227cd2cb0 |
| Source ID | cbf56052-2d02-42c1-abb3-64b58f21554e |
| Board ID | cbf56052-2d02-42c1-abb3-64b58f21554e |
| Provider | jazzhr |
| Provider Job Key | hmdLqdMm2p |
| Title | IT Coordinator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | San Francisco, CA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | CA |
| City | San Francisco |
| Salary Raw | USD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://walkerwarner.applytojob.com/apply/hmdLqdMm2p/IT-Coordinator |
| Apply URL | https://walkerwarner.applytojob.com/apply/hmdLqdMm2p/IT-Coordinator |
| First Seen At | 2026-05-30 06:05:41Z |
| Last Seen At | 2026-06-06 10:46:54Z |
| Last Checked At | 2026-06-06 10:46:54Z |
| Last Changed At | 2026-05-30 06:05:41Z |
| Inactive At | — |
| Source Posted At | 2026-05-19 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=walkerwarner/date=2026-06-06/2026-06-06T10-46-53-712Z-b71221945dbb78e68444d24d7c13f7c8e43710ec3f3c5fbb687e1ad49d2f5039.json |
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"description_html": "<p style=\"line-height:1.2;margin-left:48px;margin-right:-30px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Firm Description - IT Coordinator</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Walker Warner is an award-winning San Francisco firm with a staff of 95+ that has completed many residential, winery, and hospitality projects in California, Hawaii, and other Western states. Our work is tailored to the uniqueness and diversity of each client and place, maintaining a consistent focus on design excellence, thorough project management, and superior service. We believe in collaboration, continuous learning and sharing, and actively support candidates on the path to become licensed architects. Our office is friendly and spirited, with regular happy hours, field trips, and design-focused presentations. We are conveniently located in the East Cut within walking distance of all major transit systems.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">For more information about our projects and firm, please visit us on</span></span></span></span></span></span><a href=\"https://www.instagram.com/accounts/login/?next=/walkerwarnerarchitects/\" style=\"text-decoration:none;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> </span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1155cc;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Instagram</span></span></span></span></span></span></span></span></a><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> and </span></span></span></span></span></span><a href=\"https://www.linkedin.com/company/walkerwarner/\" style=\"text-decoration:none;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1155cc;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>LinkedIn</span></span></span></span></span></span></span></span></a><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">. </span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This position is based out of the San Francisco office; it is primarily in-office, but some hybrid schedule is possible once onboarding and orientation is complete.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Primary Responsibilities</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The IT Coordinator will report to the IT Manager and is responsible for the maintenance and roll out of IT hardware + software systems for the firm. The IT Coordinator will support the IT Manager to develop and execute the strategic plan for firm-wide technology systems and infrastructure and help ensure the plan complements broader firm-wide initiatives.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This individual will serve as the first point of contact for end users, providing timely and effective technical support across hardware, software, and cloud-based applications in a fast paced environment.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Although we do have some Windows machines and servers, as well as many Windows VMs, we are primarily a Mac firm, and so some familiarity with macOS/iOS and Mac/iPhone/iPad hardware is a must.</span></span></span></span></span></span><br> </p><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>User Support</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Support new hire onboarding by setting up computers, accounts, email access, and required software</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Complete all offboarding steps for departed employees (account closures, email forwarding, data archiving, etc.)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide helpdesk support for all staff members</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Interface with vendors and product support teams to resolve user issues for software and hardware systems</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Create user training documentation and deliver training sessions</span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Technical Hardware/Software Support</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Orchestrate patching of all computers to ensure they have the latest security + OS updates, drivers, and applications are up-to-date</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage our Jamf environment Ensure that major OS upgrades are compatible with ArchiCAD and all other mission-critical design and productivity apps</span></span></span></span></span></span></li></ul><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Perform repairs on computers and other hardware</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Coordinate with vendors to perform repairs/swaps for repairs outside in-house ability</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Assist with rolling out upgrades on hardware infrastructure as determined by IT strategy (servers, networking equipment, printers, plotters, TVs, alarm system, security cameras, patch cables, keyboards, mice, etc.)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide support with building, maintaining, and upgrading the render farm of PCs</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Assist with retirement of old equipment, including proper disposal and/or appraisal and sale.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Assist with the upgrade cycle and trickle-down of user computers</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Set up, maintain, and troubleshoot AV equipment for conference rooms, presentations, and office-wide meetings</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Perform other duties as assigned by IT leadership</span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Administrative</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Maintain hardware + software inventory</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage IT processes documentation (workstation setup, new hire provisioning, user termination, critical app configurations, etc.)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaborate with IT Manager, BIM Manager + Finance Team to track spending in accordance with IT budget</span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Research + Development</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Test out emerging technologies identified by IT Manager, assess for staff use, and provide support rolling out.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Qualifications</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">3+ years experience administering IT systems required, in a design-related field preferred</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bachelor’s Degree in Information Technology or a related field preferred</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Deep knowledge of Windows and macOS, Windows Server administration, networking concepts (TCP/IP, DNS, etc), hardware + software troubleshooting</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Basic knowledge of productivity apps (Google Workspace, Slack, MS Office, Adobe Creative Cloud Suite, etc.)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to provide a high-touch, customer-first support experience that reflects the quality and care of the premium architecture service we provide. Excellent communication skills and an ability to clearly, warmly, and proactively ensure users feel heard, respected, and guided at every step. An emphasis on effective communication with people of all technical and seniority levels, and an ability to communicate complex and esoteric IT concepts in a way that is accessible to people in non-technical roles.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to manage time well, stay focused, and set and meet accurate timeline and financial goals on projects; simultaneously, an ability to be nimble and flexible to shift focus when emergencies or other urgent needs arise unexpectedly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Detail-oriented with a focus on accurate and up-to-date documentation</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Willingness to periodically work unusual hours as needs require, including nights, weekends, and some holidays</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Can handle ambiguity well and navigate complex troubleshooting with limited information</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to maintain strong composure and cordiality even in high-stress situations</span></span></span></span></span></span></li></ul><div style=\"list-style-type:disc;\"></div><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Compensation and Benefits</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Walker Warner offers a competitive compensation package including fully paid health benefits for employees, profit sharing, employer 401(k) contribution, generous paid time-off, and flexible spending accounts, plus so much more. </span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The hiring base annual salary range for this position will be shared when actively recruiting for this role, as required by law. Any offer of compensation will be determined by a candidate’s education, skills, and experience as assessed during the interview process.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">How to Apply</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Please submit your resume, cover letter and portfolio samples, with indication of your role on the projects submitted. We will acknowledge receipt of your information, but only candidates being considered for a position will be contacted directly. </span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Please no hard copies, drop-ins or telephone calls. Reposting this job description elsewhere is not permitted.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Diversity</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Walker Warner is an e-Verify organization. We value diversity and know that diverse workplaces lead to a culture of innovation and more successful business outcomes. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">COVID-19 Vaccination</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We strongly encourage all employees to be fully vaccinated and boosted against COVID-19 and provide reasonable accommodations consistent with legal requirements (e.g., for medical and religious reasons.)</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Physical Requirements</span></span></span></span></span></span><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Prolonged periods sitting at a desk and working on a computer</span></span></span></span></span></span><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be able to lift up to 50 pounds at times</span></span></span></span></span></span><br> </p>",
"description_text": "Firm Description - IT Coordinator\n Walker Warner is an award-winning San Francisco firm with a staff of 95+ that has completed many residential, winery, and hospitality projects in California, Hawaii, and other Western states. Our work is tailored to the uniqueness and diversity of each client and place, maintaining a consistent focus on design excellence, thorough project management, and superior service. We believe in collaboration, continuous learning and sharing, and actively support candidates on the path to become licensed architects. Our office is friendly and spirited, with regular happy hours, field trips, and design-focused presentations. We are conveniently located in the East Cut within walking distance of all major transit systems.\n For more information about our projects and firm, please visit us on Instagram and LinkedIn .\n This position is based out of the San Francisco office; it is primarily in-office, but some hybrid schedule is possible once onboarding and orientation is complete.\n Primary Responsibilities\n The IT Coordinator will report to the IT Manager and is responsible for the maintenance and roll out of IT hardware + software systems for the firm. The IT Coordinator will support the IT Manager to develop and execute the strategic plan for firm-wide technology systems and infrastructure and help ensure the plan complements broader firm-wide initiatives.\n This individual will serve as the first point of contact for end users, providing timely and effective technical support across hardware, software, and cloud-based applications in a fast paced environment.\n Although we do have some Windows machines and servers, as well as many Windows VMs, we are primarily a Mac firm, and so some familiarity with macOS/iOS and Mac/iPhone/iPad hardware is a must.\n User Support\n Support new hire onboarding by setting up computers, accounts, email access, and required software\n Complete all offboarding steps for departed employees (account closures, email forwarding, data archiving, etc.)\n Provide helpdesk support for all staff members\n Interface with vendors and product support teams to resolve user issues for software and hardware systems\n Create user training documentation and deliver training sessions\n Technical Hardware/Software Support\n Orchestrate patching of all computers to ensure they have the latest security + OS updates, drivers, and applications are up-to-date\n Manage our Jamf environment Ensure that major OS upgrades are compatible with ArchiCAD and all other mission-critical design and productivity apps\n Perform repairs on computers and other hardware\n Coordinate with vendors to perform repairs/swaps for repairs outside in-house ability\n Assist with rolling out upgrades on hardware infrastructure as determined by IT strategy (servers, networking equipment, printers, plotters, TVs, alarm system, security cameras, patch cables, keyboards, mice, etc.)\n Provide support with building, maintaining, and upgrading the render farm of PCs\n Assist with retirement of old equipment, including proper disposal and/or appraisal and sale.\n Assist with the upgrade cycle and trickle-down of user computers\n Set up, maintain, and troubleshoot AV equipment for conference rooms, presentations, and office-wide meetings\n Perform other duties as assigned by IT leadership\n Administrative\n Maintain hardware + software inventory\n Manage IT processes documentation (workstation setup, new hire provisioning, user termination, critical app configurations, etc.)\n Collaborate with IT Manager, BIM Manager + Finance Team to track spending in accordance with IT budget\n Research + Development\n Test out emerging technologies identified by IT Manager, assess for staff use, and provide support rolling out.\n Qualifications\n 3+ years experience administering IT systems required, in a design-related field preferred\n Bachelor’s Degree in Information Technology or a related field preferred\n Deep knowledge of Windows and macOS, Windows Server administration, networking concepts (TCP/IP, DNS, etc), hardware + software troubleshooting\n Basic knowledge of productivity apps (Google Workspace, Slack, MS Office, Adobe Creative Cloud Suite, etc.)\n Ability to provide a high-touch, customer-first support experience that reflects the quality and care of the premium architecture service we provide. Excellent communication skills and an ability to clearly, warmly, and proactively ensure users feel heard, respected, and guided at every step. An emphasis on effective communication with people of all technical and seniority levels, and an ability to communicate complex and esoteric IT concepts in a way that is accessible to people in non-technical roles.\n Ability to manage time well, stay focused, and set and meet accurate timeline and financial goals on projects; simultaneously, an ability to be nimble and flexible to shift focus when emergencies or other urgent needs arise unexpectedly\n Detail-oriented with a focus on accurate and up-to-date documentation\n Willingness to periodically work unusual hours as needs require, including nights, weekends, and some holidays\n Can handle ambiguity well and navigate complex troubleshooting with limited information\n Ability to maintain strong composure and cordiality even in high-stress situations\n Compensation and Benefits\n Walker Warner offers a competitive compensation package including fully paid health benefits for employees, profit sharing, employer 401(k) contribution, generous paid time-off, and flexible spending accounts, plus so much more.\n The hiring base annual salary range for this position will be shared when actively recruiting for this role, as required by law. Any offer of compensation will be determined by a candidate’s education, skills, and experience as assessed during the interview process.\n How to Apply\n Please submit your resume, cover letter and portfolio samples, with indication of your role on the projects submitted. We will acknowledge receipt of your information, but only candidates being considered for a position will be contacted directly.\n Please no hard copies, drop-ins or telephone calls. Reposting this job description elsewhere is not permitted.\n Diversity\n Walker Warner is an e-Verify organization. We value diversity and know that diverse workplaces lead to a culture of innovation and more successful business outcomes. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n COVID-19 Vaccination\n We strongly encourage all employees to be fully vaccinated and boosted against COVID-19 and provide reasonable accommodations consistent with legal requirements (e.g., for medical and religious reasons.)\n Physical Requirements\n Prolonged periods sitting at a desk and working on a computer\n Must be able to lift up to 50 pounds at times",
"jsonld_jobposting": {
"url": "https://walkerwarner.applytojob.com/apply/hmdLqdMm2p/IT-Coordinator",
"@type": "JobPosting",
"title": "IT Coordinator",
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"baseSalary": {
"@type": "MonetaryAmount",
"value": {
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"datePosted": "2026-05-19",
"description": "<p style=\"line-height:1.2;margin-left:48px;margin-right:-30px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Firm Description - IT Coordinator</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Walker Warner is an award-winning San Francisco firm with a staff of 95+ that has completed many residential, winery, and hospitality projects in California, Hawaii, and other Western states. Our work is tailored to the uniqueness and diversity of each client and place, maintaining a consistent focus on design excellence, thorough project management, and superior service. We believe in collaboration, continuous learning and sharing, and actively support candidates on the path to become licensed architects. Our office is friendly and spirited, with regular happy hours, field trips, and design-focused presentations. We are conveniently located in the East Cut within walking distance of all major transit systems.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">For more information about our projects and firm, please visit us on</span></span></span></span></span></span><a href=\"https://www.instagram.com/accounts/login/?next=/walkerwarnerarchitects/\" style=\"text-decoration:none;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> </span></span></span></span></span></span><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1155cc;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Instagram</span></span></span></span></span></span></span></span></a><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> and </span></span></span></span></span></span><a href=\"https://www.linkedin.com/company/walkerwarner/\" style=\"text-decoration:none;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#1155cc;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>LinkedIn</span></span></span></span></span></span></span></span></a><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">. </span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This position is based out of the San Francisco office; it is primarily in-office, but some hybrid schedule is possible once onboarding and orientation is complete.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Primary Responsibilities</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The IT Coordinator will report to the IT Manager and is responsible for the maintenance and roll out of IT hardware + software systems for the firm. The IT Coordinator will support the IT Manager to develop and execute the strategic plan for firm-wide technology systems and infrastructure and help ensure the plan complements broader firm-wide initiatives.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This individual will serve as the first point of contact for end users, providing timely and effective technical support across hardware, software, and cloud-based applications in a fast paced environment.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Although we do have some Windows machines and servers, as well as many Windows VMs, we are primarily a Mac firm, and so some familiarity with macOS/iOS and Mac/iPhone/iPad hardware is a must.</span></span></span></span></span></span><br> </p><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>User Support</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Support new hire onboarding by setting up computers, accounts, email access, and required software</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Complete all offboarding steps for departed employees (account closures, email forwarding, data archiving, etc.)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide helpdesk support for all staff members</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Interface with vendors and product support teams to resolve user issues for software and hardware systems</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Create user training documentation and deliver training sessions</span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Technical Hardware/Software Support</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Orchestrate patching of all computers to ensure they have the latest security + OS updates, drivers, and applications are up-to-date</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage our Jamf environment Ensure that major OS upgrades are compatible with ArchiCAD and all other mission-critical design and productivity apps</span></span></span></span></span></span></li></ul><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Perform repairs on computers and other hardware</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Coordinate with vendors to perform repairs/swaps for repairs outside in-house ability</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Assist with rolling out upgrades on hardware infrastructure as determined by IT strategy (servers, networking equipment, printers, plotters, TVs, alarm system, security cameras, patch cables, keyboards, mice, etc.)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide support with building, maintaining, and upgrading the render farm of PCs</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Assist with retirement of old equipment, including proper disposal and/or appraisal and sale.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Assist with the upgrade cycle and trickle-down of user computers</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Set up, maintain, and troubleshoot AV equipment for conference rooms, presentations, and office-wide meetings</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Perform other duties as assigned by IT leadership</span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Administrative</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Maintain hardware + software inventory</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage IT processes documentation (workstation setup, new hire provisioning, user termination, critical app configurations, etc.)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaborate with IT Manager, BIM Manager + Finance Team to track spending in accordance with IT budget</span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Research + Development</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Test out emerging technologies identified by IT Manager, assess for staff use, and provide support rolling out.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.2;margin-left:48px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Qualifications</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">3+ years experience administering IT systems required, in a design-related field preferred</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bachelor’s Degree in Information Technology or a related field preferred</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Deep knowledge of Windows and macOS, Windows Server administration, networking concepts (TCP/IP, DNS, etc), hardware + software troubleshooting</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Basic knowledge of productivity apps (Google Workspace, Slack, MS Office, Adobe Creative Cloud Suite, etc.)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to provide a high-touch, customer-first support experience that reflects the quality and care of the premium architecture service we provide. Excellent communication skills and an ability to clearly, warmly, and proactively ensure users feel heard, respected, and guided at every step. An emphasis on effective communication with people of all technical and seniority levels, and an ability to communicate complex and esoteric IT concepts in a way that is accessible to people in non-technical roles.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to manage time well, stay focused, and set and meet accurate timeline and financial goals on projects; simultaneously, an ability to be nimble and flexible to shift focus when emergencies or other urgent needs arise unexpectedly</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Detail-oriented with a focus on accurate and up-to-date documentation</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Willingness to periodically work unusual hours as needs require, including nights, weekends, and some holidays</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Can handle ambiguity well and navigate complex troubleshooting with limited information</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to maintain strong composure and cordiality even in high-stress situations</span></span></span></span></span></span></li></ul><div style=\"list-style-type:disc;\"></div><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Compensation and Benefits</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Walker Warner offers a competitive compensation package including fully paid health benefits for employees, profit sharing, employer 401(k) contribution, generous paid time-off, and flexible spending accounts, plus so much more. </span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The hiring base annual salary range for this position will be shared when actively recruiting for this role, as required by law. Any offer of compensation will be determined by a candidate’s education, skills, and experience as assessed during the interview process.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">How to Apply</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Please submit your resume, cover letter and portfolio samples, with indication of your role on the projects submitted. We will acknowledge receipt of your information, but only candidates being considered for a position will be contacted directly. </span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Please no hard copies, drop-ins or telephone calls. Reposting this job description elsewhere is not permitted.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Diversity</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Walker Warner is an e-Verify organization. We value diversity and know that diverse workplaces lead to a culture of innovation and more successful business outcomes. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">COVID-19 Vaccination</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We strongly encourage all employees to be fully vaccinated and boosted against COVID-19 and provide reasonable accommodations consistent with legal requirements (e.g., for medical and religious reasons.)</span></span></span></span></span></span></p><p style=\"line-height:1.2;margin-left:48px;background-color:#ffffff;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Physical Requirements</span></span></span></span></span></span><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Prolonged periods sitting at a desk and working on a computer</span></span></span></span></span></span><br><span style=\"font-size:11pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be able to lift up to 50 pounds at times</span></span></span></span></span></span><br> </p>",
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"addressRegion": "CA",
"addressLocality": "San Francisco"
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"validThrough": "2026-08-17",
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"employmentType": "FULL_TIME",
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"logo": "https://s3.amazonaws.com/resumator/customer_20220208135651_CX1EBHDQA3P00JMV/logos/20240404220605_wordmark_stacked_black.png",
"name": "Walker Warner",
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"id": "hmdLqdMm2p",
"title": "IT Coordinator",
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