East Austin Guest Services Attendant

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  "source_hash": "77b6f2c11e5d09cbd2c7c9a6253b0eb2c7229d90d49e095ad60806b1862457da",
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    "raw": "East Austin Hotel - Austin, TX; Austin, TX, USA",
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    "region": "TX",
    "country": "United States",
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    "city": "Austin",
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    "jobTitle": "East Austin Guest Services Attendant",
    "location": "East Austin Hotel - Austin, TX",
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    "description": "<p style=\"margin-left:0in;margin-right:-.5in;text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>JOB SUMMARY:</u></strong></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The goal of our Guest Service Attendant is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation. They also ensure guest satisfaction by assisting to maintain cleanliness standards throughout the hotel, as well as assisting guests to their rooms and delivery of miscellaneous items.</span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">&#160;</span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>ESSENTIAL DUTIES AND RESPONSIBILITIES:</u></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assist in cleaning and maintaining public areas throughout the hotel including halls, public restrooms, front desk, and pool area</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assist guests with their luggage from the front desk to their room</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain a friendly, approachable, and helpful demeanor with all guests and staff</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Deliver any on-call items to guests, as requested</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assist with any guest inquiries regarding the hotel and surrounding areas</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain neat and clean cart, equipment, storage rooms, and supplies.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">To maintain a clean and professional appearance.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">To respect all hotel equipment and property and use with care to avoid unnecessary damage.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Label and submit all lost and found items to the housekeeping supervisor immediately.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Perform housekeeping-related tasks, including laundry, housekeeping and meeting room set up in order to maintain necessary functions.</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Perform a variety of cleaning activities such as sweeping, mopping, 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style=\"font-family:Arial, Helvetica, sans-serif;\">Organize work schedule from the room status list, arrivals and departures</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Distribute linen, towels and room supplies using wheeled carts or by hand</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Realign furniture and amenities according to prescribed layout</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Respond to guest queries and requests</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Respond to calls for housekeeping problems such as spills, broken glasses</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Deliver any requested housekeeping items to guest rooms</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Organize and restock cart at the end of the shift</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Follow all company safety and security procedures</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Report any maintenance issues or safety hazards</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Observe and report damage of hotel property</span></span></li>\r\n</ul>",
    "jobCategory": "Hospitality - Hotel",
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