ABA Clinic Administrator - Pineville, NC

{
  "content_hash": "f253d224d7de69c0fe36588fcbc4fa66c3fffc16b76fdaa32881ae0735ca7095",
  "source_hash": "716a1dcee3227857398d24df391f7ae5e6cfc9b42ad8b31a335c62032ae836b5",
  "last_changed_at": "2026-06-04T11:35:47.538Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Pineville, North Carolina",
    "city": "Pineville",
    "region": "NC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.85
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-02T10:47:25.261Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Pineville, North Carolina",
      "city": "Pineville",
      "region": "NC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.85
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "Required Experience & Essential Skills",
      "content": "\n<li>Entry-level position.&nbsp;&nbsp;</li>\n<li>Experience in customer service&nbsp;&nbsp;</li>\n<li>Some office experience; up to a year of office experience preferred.&nbsp;</li>\n<li>Experience working with children strongly preferred.&nbsp;</li>\n<li>Must be comfortable working with children with special needs.&nbsp;&nbsp;</li>\n<li>Highly organized, self-motivated individual with the ability to work comfortably without continuous oversight</li>\n<li>Proactive and entrepreneurial self-starter, with the ability to handle multiple projects in parallel</li>\n<li>Unwavering focus on customer service and delivering an unparalleled client experience.</li>\n<li>Team player with the ability to work in a fast-paced environment with a solution-oriented mindset</li>\n<li>Strong proficiency with Microsoft Office (Microsoft Word, Excel, and Outlook)</li>\n<li>Able to lift at least 25 pounds.</li>\n"
    },
    {
      "text": "Role/Responsibilities",
      "content": "<div><span style=\"text-decoration: underline;\"><strong>Customer Service:&nbsp;</strong></span></div>\n\n<li>Serve as the face, the voice, and first impression of KBH&nbsp;</li>\n<li>Be the initial point of contact with families seeking in-clinic ABA services or in-home services nearby&nbsp;</li>\n<li>Greet clients at the front desk in a professional and friendly manner&nbsp;</li>\n<li>Ensure that all persons entering clinic maintain HIPAA-required confidentiality and Sign-in upon entering&nbsp;</li>\n\n<div><span style=\"text-decoration: underline;\"><strong>Clerical:&nbsp;</strong></span></div>\n<div>\n\n<li>Manage email account, respond to administrative items in a timely and professional manner, and forward clinical questions to RBT supervisor or Clinic Supervisor, as appropriate&nbsp;</li>\n<li>Answer phone calls and respond to voicemail messages accordingly (forward messages to staff, main office, etc.)&nbsp;</li>\n<li>Facilitate inquiry phone calls and participate in “warm hand-offs” as needed.&nbsp;</li>\n<li>Manage office mailbox and distribution of mail to personnel.&nbsp;</li>\n<li>Maintain file and EMR organization under HIPAA regulations&nbsp;</li>\n<li>Make copies, laminate documents, and send/receive faxes, as needed&nbsp;</li>\n<li>Create materials for Clinical Staff to be used for clients during their programs&nbsp;</li>\n\n<div><span style=\"text-decoration: underline;\"><strong>Facility Maintenance:&nbsp;</strong></span></div>\n<div>\n\n<li>Ensure the clinic is ‘Tour Ready’ by completing routine walkthroughs (Daily, Weekly, and Quarterly)&nbsp;</li>\n<li>Maintain clinic appearance to reflect a professional, clean, and safe environment&nbsp;</li>\n<li>Monitor periodic maintenance needs (plumbing, electric, handyman, etc.) and schedule services, as needed.&nbsp;</li>\n<li>Manage budget for community building and office supplies, conduct inventories of the clinic, and purchase necessary items&nbsp;</li>\n<li>Uphold our cleanliness guidelines by ensuring clinic is being sanitized, organized, and deep cleaned.&nbsp;</li>\n\n<div><span style=\"text-decoration: underline;\"><strong>Clinic Level Support:&nbsp;</strong></span></div>\n<div>\n\n<li>Support scheduling within the clinic for last minute and future scheduling needs to ensure client consistency.</li>\n<li>Manage Client Shadow opportunities to continue client service consistency</li>\n<li>Work with Clinic Director to delegate tasks to team members as needed</li>\n<li>Support all Clinical Staff (RBT’s, BCBA’s, etc.) by assisting them when needed to ensure client safety and dignity are being met</li>\n<li>Advocating for their clients and Clinical Staff to ensure they have the necessary items to be successful&nbsp;</li>\n<li>Manage technical equipment and assignment of data-collection tablets to clinical personnel</li>\n\n<div><span style=\"text-decoration: underline;\"><strong>Culture and Morale:&nbsp;</strong></span></div>\n</div>\n<div>\n\n<li>Organize events for KBH staff and assist in outreach events in the community   &nbsp;</li>\n<li>Follow up with new hires for non-clinical support/questions&nbsp;</li>\n<li>Work closely with the scheduling department to ensure smooth onboarding of both new team members and new clients&nbsp;</li>\n<li>Be a consistent, positive presence and influence on team culture and morale&nbsp;</li>\n<li>Coordinate ways to celebrate excellence and recognize team members for their accomplishments.&nbsp;&nbsp;</li>\n<li>Maintain positive relationships with all clients and their families, prospective clients, clinical staff, prospective employees, fellow team members and referral source&nbsp;</li>\n\n</div>\n</div>\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1772210181221,
  "updatedAt": null,
  "categories": {
    "team": "Operations",
    "location": "Pineville, North Carolina",
    "commitment": "Full-Time",
    "department": "North Carolina",
    "allLocations": [
      "Pineville, North Carolina"
    ]
  },
  "salaryRange": null,
  "workplaceType": "onsite"
}