Home › Companies › Epej Fa Us2 Oraclecloud Com CX 2001 › FamilySearch Library Research Specialist Team Manager
FamilySearch Library Research Specialist Team Manager
Epej Fa Us2 Oraclecloud Com CX 2001 · Salt Lake City, UT, United States; Family History Library, Salt Lake City, UT, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Epej Fa Us2 Oraclecloud Com CX 2001 |
| Title | FamilySearch Library Research Specialist Team Manager |
| Normalized title | - |
| Department / team | AO - Administration/Operations |
| Location | Salt Lake City, UT, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-03 / 2026-06-04 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Epej Fa Us2 Oraclecloud Com CX 2001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Salt Lake City. | Open |
| Department jobs | Active postings in AO - Administration/Operations. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Epej Fa Us2 Oraclecloud Com CX 2001 |
| Source | 019f078e-955b-4f75-9a9a-55bda2d7c7a0 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Family History Department has the primary responsibility to nourish the temples with names so that families can be united for eternity; the FamilySearch Library Research Specialist Team Manager has responsibility for managing the day-to-day work of their team to help facilitate this primary goal.
Team managers ensure that their teams provide excellent customer service in their interactions with library visitors, the missionary workforce, and with other staff members. Additionally, he or she focuses on people and adheres to the Family History Department quality standards of inspiration, trust, kindness, effectiveness, and simplicity. This role requires excellent customer service, proactively addressing issues, multitasking capability, and developing a mixed workforce consisting of employees, missionaries, and volunteers.
Responsibilities
Provide direct leadership and oversight to your team members including hiring, performance management, and development. Foster a collaborative, inclusive, and respectful workplace culture focused on service excellence. Work with Library Operations Manager and other team managers to address communication, workflow, staffing, guest experience, and resource challenges. Track and report key performance indicators and relevant metrics. Represent FamilySearch products with knowledge and confidence. Take on additional special assignments as needed.
Qualifications
Bachelor's degree (or equivalent experience) and six plus years of experience or a master's degree and four years of experience, and/or equivalent education and experience.
Previous supervisory experience required.
Have knowledge of business practices and be able to balance competing interests.
Have exceptional interpersonal skills.
Be courteous and tactful.
Be able to exchange ideas and information in a concise and logical way, and be sensitive to audience diversity.
Extensive expertise in FamilySearch products and services and the ability to teach others how to use them effectively.
Preferred
Genealogical accreditation or certification Leadership and/or management experience in a library setting Fluency in another language other than English Experience in strategic planning and scheduling team members in a public facing environment
Company
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
Full job record
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| Org ID | bc913742-b5f8-46f0-a082-1e39e9dd4cb4 |
| Source ID | 019f078e-955b-4f75-9a9a-55bda2d7c7a0 |
| Board ID | 019f078e-955b-4f75-9a9a-55bda2d7c7a0 |
| Provider | oracle_hcm |
| Provider Job Key | 375342 |
| Title | FamilySearch Library Research Specialist Team Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Salt Lake City, UT, United States; Family History Library, Salt Lake City, UT, US |
| Department | AO - Administration/Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | UT |
| City | Salt Lake City |
| Salary Raw | Description The Family History Department has the primary responsibility to nourish the temples with names so that families can be united for eternity; the FamilySearch Library Research Specialist Team Manager has responsibility for managing the day-to-day work of their team to help facilitate this primary goal. Team managers ensure that their teams provide excellent customer service in their interactions with library visitors, the missionary workforce, and with other staff members. Additionally, he or she focuses on people and adheres to the Family History Department quality standards of inspiration, trust, kindness, effectiveness, and simplicity. This role requires excellent customer service, proactively addressing issues, multitasking capability, and developing a mixed workforce consisting of employees, missionaries, and volunteers. Responsibilities Provide direct leadership and oversight to your team members including hiring, performance management, and development. Foster a collaborative, inclusive, and respectful workplace culture focused on service excellence. Work with Library Operations Manager and other team managers to address communication, workflow, staffing, guest experience, and resource challenges. Track and report key performance indicators and relevant metrics. Represent FamilySearch products with knowledge and confidence. Take on additional special assignments as needed. Qualifications Bachelor's degree (or equivalent experience) and six plus years of experience or a master's degree and four years of experience, and/or equivalent education and experience. Previous supervisory experience required. Have knowledge of business practices and be able to balance competing interests. Have exceptional interpersonal skills. Be courteous and tactful. Be able to exchange ideas and information in a concise and logical way, and be sensitive to audience diversity. Extensive expertise in FamilySearch products and services and the ability to teach others how to use them effectively. Preferred Genealogical accreditation or certification Leadership and/or management experience in a library setting Fluency in another language other than English Experience in strategic planning and scheduling team members in a public facing environment Company Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://epej.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/es/sites/ChurchEmployment/job/375342 |
| Apply URL | https://epej.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/es/sites/ChurchEmployment/job/375342 |
| First Seen At | 2026-06-04 10:21:45Z |
| Last Seen At | 2026-06-06 18:46:04Z |
| Last Checked At | 2026-06-06 18:46:04Z |
| Last Changed At | 2026-06-06 11:10:16Z |
| Inactive At | — |
| Source Posted At | 2026-06-03 16:16:17Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=epej.fa.us2.oraclecloud.com|CX_2001/date=2026-06-06/2026-06-06T18-45-36-279Z-187244f633b0e6d7cef2c6059e368e396281ef6e57a0d9e65e950534fd022ba5.json |
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