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Dispatcher
Fa Exew Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · Park City, KS, United States; Wichita, Park City, KS, US · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Exew Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Title | Dispatcher |
| Normalized title | - |
| Department / team | Operations |
| Location | Park City, KS, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-19 / 2026-06-20 |
| Changed / last seen | 2026-06-20 / 2026-06-22 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Exew Saasfaprod1 Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Park City. | Open |
| Department jobs | Active postings in Operations. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Exew Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Source | 452239ba-6eb8-4940-8e62-f38ee4fc3e86 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.
Responsibilities
Direct activities related to towing operations and on-time performance goals.
Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
Plan future day resource requirements and coordinate with towers to line up required truck resources.
Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
Monitor transportation costs and identify opportunities for cost savings.
Recruit new towers to build towing networks with added resources.
Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
Monitor work-in-progress & make necessary adjustments to ensure timely performance.
Identify and escalate issues or concerns related to transportation activities to management.
Form a fundamental relationship with the IAA Transportation team.
Establish and maintain good, positive working relationships with all tow drivers.
Review and analyze reports on transportation activity, including Time Performance metrics.
Comply with safety guidelines along with company policies and procedures.
Other duties as assigned.
Qualifications
2+ years customer service experience, 1+ years direct dispatch
Organization
About the team - Yard Operations
We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.
Company
IAA Holdings, LLC (IAA)
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
Full job record
| Job ID | aa2541f047c1c0c065e9467c8230c573250d01c4 |
| Org ID | 60b247eb-643e-4a89-93af-7cc4ea764e28 |
| Source ID | 452239ba-6eb8-4940-8e62-f38ee4fc3e86 |
| Board ID | 452239ba-6eb8-4940-8e62-f38ee4fc3e86 |
| Provider | oracle_hcm |
| Provider Job Key | 10371 |
| Title | Dispatcher |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Park City, KS, United States; Wichita, Park City, KS, US |
| Department | Operations |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | KS |
| City | Park City |
| Salary Raw | Description The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. Responsibilities Direct activities related to towing operations and on-time performance goals. Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. Plan future day resource requirements and coordinate with towers to line up required truck resources. Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. Monitor transportation costs and identify opportunities for cost savings. Recruit new towers to build towing networks with added resources. Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. Monitor work-in-progress & make necessary adjustments to ensure timely performance. Identify and escalate issues or concerns related to transportation activities to management. Form a fundamental relationship with the IAA Transportation team. Establish and maintain good, positive working relationships with all tow drivers. Review and analyze reports on transportation activity, including Time Performance metrics. Comply with safety guidelines along with company policies and procedures. Other duties as assigned. Qualifications 2+ years customer service experience, 1+ years direct dispatch Organization About the team - Yard Operations We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives. Company IAA Holdings, LLC (IAA) IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://fa-exew-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10371 |
| Apply URL | https://fa-exew-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/10371 |
| First Seen At | 2026-06-20 12:12:06Z |
| Last Seen At | 2026-06-22 15:00:02Z |
| Last Checked At | 2026-06-22 15:00:02Z |
| Last Changed At | 2026-06-20 12:12:06Z |
| Inactive At | — |
| Source Posted At | 2026-06-19 15:41:28Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-exew-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-22/2026-06-22T14-59-23-455Z-1c5200cd843bc1fc39ab75ee5b0f5ac7e56a86b68be34968ae3599a97ea621e8.json |
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