Server - Goat Tree

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    "city": "Santa Barbara",
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    "html_title": "Hotel Californian - Server - Goat Tree",
    "description_html": "<p><strong>Position Overview</strong></p><p>Goat Tree is a vibrant, all-day dining destination rooted in fresh, coastal California cuisine, artisanal coffee, and an inviting, social atmosphere. As a Server, you are the face of the guest experience—delivering warm, engaging, and highly attentive service that reflects the effortless sophistication of Hotel Californian.</p><p>This role requires a balance of genuine hospitality, product knowledge, and efficiency. The Server is responsible for guiding guests through the menu, executing flawless service, and creating memorable dining experiences.</p><p>&nbsp;&nbsp;</p><p><strong>Key Responsibilities</strong></p><p><strong>Guest Experience &amp; Service Excellence</strong></p><ul><li>Deliver warm, personalized, and anticipatory service to every guest&nbsp;</li><li>Create a welcoming and engaging dining experience that reflects Goat Tree’s energetic and approachable atmosphere&nbsp;</li><li>Guide guests through the menu, providing detailed knowledge of food, coffee, wine, and beverage offerings &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Read guest cues and tailor service style accordingly (efficient vs. leisurely dining)&nbsp;</li><li>Handle guest concerns with professionalism, urgency, and care to ensure full satisfaction&nbsp;</li></ul><p>&nbsp;&nbsp;</p><p><strong>Food &amp; Beverage Execution</strong></p><ul><li>Accurately take and enter orders into the POS system with attention to detail&nbsp;</li><li>Serve food and beverages in a timely and polished manner&nbsp;</li><li>Maintain full knowledge of menu items, ingredients, allergens, and preparation methods&nbsp;</li><li>Uphold all sequence-of-service standards and timing expectations&nbsp;</li><li>Ensure proper table maintenance, including clearing, resetting, and overall cleanliness&nbsp;</li></ul><p>&nbsp;&nbsp;</p><p><strong>Sales &amp; Revenue Enhancement</strong></p><ul><li>Thoughtfully upsell menu items, beverages, and specials to enhance the guest experience&nbsp;</li><li>Promote high-margin items such as specialty coffee, wine, and add-ons&nbsp;</li><li>Support achievement of restaurant revenue and guest check average goals&nbsp;</li></ul><p>&nbsp;&nbsp;</p><p><strong>Operational Excellence</strong></p><ul><li>Maintain cleanliness and organization of the dining area, service stations, and POS areas&nbsp;</li><li>Follow all health, safety, and sanitation standards in accordance with local regulations&nbsp;</li><li>Collaborate with kitchen, bar, and support teams to ensure seamless service flow&nbsp;</li><li>Complete opening, running, and closing side work as assigned&nbsp;</li></ul><p>&nbsp;&nbsp;</p><p><strong>Brand &amp; Culture Alignment</strong></p><ul><li>Represent Goat Tree and Hotel Californian with professionalism, style, and authenticity&nbsp;</li><li>Contribute to a positive, team-oriented culture focused on excellence and accountability&nbsp;</li><li>Participate in ongoing training, menu tastings, and service development&nbsp;</li></ul><p>&nbsp;&nbsp;</p><p><strong>Qualifications</strong></p><ul><li>1–3 years of serving experience in a restaurant, café, or luxury hospitality environment preferred&nbsp;</li><li>Strong knowledge of food, coffee, and beverage service (wine knowledge a plus)&nbsp;</li><li>Experience with POS systems (e.g., Toast, Micros, or similar)&nbsp;</li><li>Exceptional communication and interpersonal skills&nbsp;</li><li>Ability to multitask and remain composed in a fast-paced environment&nbsp;</li><li>Strong attention to detail and service standards&nbsp;</li><li>Must meet minimum age requirements to serve alcohol (21+ in California)&nbsp;</li></ul><p>&nbsp;&nbsp;</p><p><strong>Core Competencies</strong></p><ul><li>Guest-Centered Service&nbsp;</li><li>Communication &amp; Engagement &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Attention to Detail&nbsp;</li><li>Sales &amp; Upselling Ability&nbsp;</li><li>Team Collaboration&nbsp;</li><li>Adaptability &amp; Efficiency&nbsp;</li></ul><p>&nbsp;&nbsp;</p><p><strong>Physical Requirements</strong></p><ul><li>Ability to stand and walk for extended periods&nbsp;</li><li>Ability to lift and carry trays up to 30 lbs&nbsp;</li><li>Frequent bending, reaching, and movement throughout the restaurant&nbsp;</li></ul><p>&nbsp;&nbsp;</p><p><strong>Why Goat Tree | Hotel Californian</strong></p><p>Goat Tree offers a dynamic and elevated dining experience that blends casual sophistication with exceptional quality. As a Server, you will be part of a team that delivers thoughtful hospitality in a setting that celebrates community, flavor, and the Santa Barbara lifestyle.</p>",
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      "datePosted": "2026-05-16T22:06:38-05:00",
      "description": "<p>Description</p><p><strong>Position Overview</strong></p><p>Goat Tree is a vibrant, all-day dining destination rooted in fresh, coastal California cuisine, artisanal coffee, and an inviting, social atmosphere. As a Server, you are the face of the guest experience—delivering warm, engaging, and highly attentive service that reflects the effortless sophistication of Hotel Californian.</p><p>This role requires a balance of genuine hospitality, product knowledge, and efficiency. The Server is responsible for guiding guests through the menu, executing flawless service, and creating memorable dining experiences.</p><p>  </p><p><strong>Key Responsibilities</strong></p><p><strong>Guest Experience & Service Excellence</strong></p><ul><li>Deliver warm, personalized, and anticipatory service to every guest </li><li>Create a welcoming and engaging dining experience that reflects Goat Tree’s energetic and approachable atmosphere </li><li>Guide guests through the menu, providing detailed knowledge of food, coffee, wine, and beverage offerings      </li><li>Read guest cues and tailor service style accordingly (efficient vs. leisurely dining) </li><li>Handle guest concerns with professionalism, urgency, and care to ensure full satisfaction </li></ul><p>  </p><p><strong>Food & Beverage Execution</strong></p><ul><li>Accurately take and enter orders into the POS system with attention to detail </li><li>Serve food and beverages in a timely and polished manner </li><li>Maintain full knowledge of menu items, ingredients, allergens, and preparation methods </li><li>Uphold all sequence-of-service standards and timing expectations </li><li>Ensure proper table maintenance, including clearing, resetting, and overall cleanliness </li></ul><p>  </p><p><strong>Sales & Revenue Enhancement</strong></p><ul><li>Thoughtfully upsell menu items, beverages, and specials to enhance the guest experience </li><li>Promote high-margin items such as specialty coffee, wine, and add-ons </li><li>Support achievement of restaurant revenue and guest check average goals </li></ul><p>  </p><p><strong>Operational Excellence</strong></p><ul><li>Maintain cleanliness and organization of the dining area, service stations, and POS areas </li><li>Follow all health, safety, and sanitation standards in accordance with local regulations </li><li>Collaborate with kitchen, bar, and support teams to ensure seamless service flow </li><li>Complete opening, running, and closing side work as assigned </li></ul><p>  </p><p><strong>Brand & Culture Alignment</strong></p><ul><li>Represent Goat Tree and Hotel Californian with professionalism, style, and authenticity </li><li>Contribute to a positive, team-oriented culture focused on excellence and accountability </li><li>Participate in ongoing training, menu tastings, and service development </li></ul><p>  </p><p><strong>Qualifications</strong></p><ul><li>1–3 years of serving experience in a restaurant, café, or luxury hospitality environment preferred </li><li>Strong knowledge of food, coffee, and beverage service (wine knowledge a plus) </li><li>Experience with POS systems (e.g., Toast, Micros, or similar) </li><li>Exceptional communication and interpersonal skills </li><li>Ability to multitask and remain composed in a fast-paced environment </li><li>Strong attention to detail and service standards </li><li>Must meet minimum age requirements to serve alcohol (21+ in California) </li></ul><p>  </p><p><strong>Core Competencies</strong></p><ul><li>Guest-Centered Service </li><li>Communication & Engagement      </li><li>Attention to Detail </li><li>Sales & Upselling Ability </li><li>Team Collaboration </li><li>Adaptability & Efficiency </li></ul><p>  </p><p><strong>Physical Requirements</strong></p><ul><li>Ability to stand and walk for extended periods </li><li>Ability to lift and carry trays up to 30 lbs </li><li>Frequent bending, reaching, and movement throughout the restaurant </li></ul><p>  </p><p><strong>Why Goat Tree | Hotel Californian</strong></p><p>Goat Tree offers a dynamic and elevated dining experience that blends casual sophistication with exceptional quality. As a Server, you will be part of a team that delivers thoughtful hospitality in a setting that celebrates community, flavor, and the Santa Barbara lifestyle.</p>",
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