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Customer Success Representative

Anza Mortgage Insurance Corporation · Wilmington, NC, United States · On Site · Active · Rippling ATS

Job facts

FieldValue
CompanyAnza Mortgage Insurance Corporation
TitleCustomer Success Representative
Normalized title-
Department / teamCustomer Success
LocationWilmington, NC, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerRippling ATS
Posted / first seen2025-11-03 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Anza Mortgage Insurance Corporation.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Wilmington.Open
Department jobsActive postings in Customer Success.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAnza Mortgage Insurance Corporation
Sourced925c713-388d-43d5-92c9-41c2ccaaeb27
ATS providerRippling ATS

Description

company Anza MI is a fintech startup using technology and analytics to drive growth & innovation within the US mortgage market. Our mission is to empower homeownership by mitigating credit risk through mortgage insurance. We strive to leverage technology and operational excellence to deliver exceptional service to our lender and servicer partners, offer reliable and secure capital support for our insureds, generate leading returns for our shareholders, and foster a fulfilling, rewarding environment for our team members. role About the role This is a rewarding opportunity in our Wilmington, NC, company headquarters. As a customer success representative, you will be directly responsible for solving lender-specific issues as well as promoting new opportunities to non-using / low-usage customers with the goal of strengthening long-term relationships. This role is ideal for a recent college graduate, individual with great interpersonal skills, the ability to easily develop relationships, and a focus on detail. What you'll do Key responsibilities include: Regional, Key, and Local Account Management: Cultivate and expand relationships with mortgage lenders to begin a business relationship that leads to new business with an ongoing responsibility of bringing long-term value to our lender customers. Tracking and Reporting: Maintain a record of outbound account-specific calls to develop relationships and record of inbound calls from customers to address and solve customer needs. Work in a team environment, focusing on achieving predetermined corporate and team / individual goals. Qualifications College Degree with the ability to understand mortgage lending processes, terminology, and lender-specific technology. Travel as needed to local, regional, or national mortgage lending and corporate events. Exceptional communication and interpersonal skills, with the ability to influence both externally and internally. Competitive base salary plus performance-based incentives tied to achievement of predetermined goals.

Full job record

Job IDa9fabbbc7eec558c63b3f9a58b9e7e86ede8569c
Org IDab09e59a-a58e-4963-b3b8-53ca6aded373
Source IDd925c713-388d-43d5-92c9-41c2ccaaeb27
Board IDd925c713-388d-43d5-92c9-41c2ccaaeb27
Providerrippling
Provider Job Keyd8cfce87-5ef2-4b31-8603-569b461b6c23
TitleCustomer Success Representative
Normalized Title
Statusactive
Activeyes
Location TextWilmington, NC, United States
DepartmentCustomer Success
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionNC
CityWilmington
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://ats.rippling.com/anza-mortgage-insurance-company/jobs/d8cfce87-5ef2-4b31-8603-569b461b6c23
Apply URLhttps://ats.rippling.com/anza-mortgage-insurance-company/jobs/d8cfce87-5ef2-4b31-8603-569b461b6c23
First Seen At2026-05-29 07:13:01Z
Last Seen At2026-06-06 08:46:44Z
Last Checked At2026-06-06 08:46:44Z
Last Changed At2026-06-06 08:46:44Z
Inactive At
Source Posted At2025-11-03 20:19:49Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=anza-mortgage-insurance-company/date=2026-06-06/2026-06-06T08-46-43-677Z-dfb689362ee4c2dc43fa05f1ac315c0ada45d4f927f45fa92dc681b6a8fa0267.json
Event Fields
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  "last_changed_at": "2026-06-06T08:46:44.683Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": null,
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  "salary_currency": null
}
Extensions
{}
Native Structured
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    "department": {
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    "description": {
      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About the role</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">This is a rewarding opportunity in our Wilmington, NC, company headquarters.&nbsp; As a customer success representative, you will be directly responsible for solving lender-specific issues as well as promoting new opportunities to non-using / low-usage customers with the goal of strengthening long-term relationships.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">This role is ideal for a recent college graduate, individual with great interpersonal&nbsp; skills,&nbsp; the ability to easily develop relationships, and a focus on detail. </span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What you'll do</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Key responsibilities include:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Regional, Key, and Local Account Management: Cultivate and expand relationships with mortgage lenders  to begin a business relationship that leads to new business with an ongoing responsibility of bringing long-term value to our lender customers.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Tracking and Reporting: Maintain a record of outbound account-specific calls to develop relationships and  record of inbound calls from customers to address and solve customer needs. </span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;\">Work in a team environment, focusing on achieving predetermined corporate and team / individual goals.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Qualifications</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">College Degree with the ability to understand mortgage lending processes, terminology, and lender-specific technology.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Travel as needed to local, regional, or national mortgage lending and corporate events.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Exceptional communication and interpersonal skills, with the ability to influence both externally and internally.</span></li><li style=\"color:rgb(0,0,0);font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Competitive base salary plus performance-based incentives tied to achievement of predetermined goals.</span></li></ul>",
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