MedSpa Clinic Manager

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      "city": "San Francisco",
      "state": "California"
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    "departmentLabel": "Annie - Serenity Medspa",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "San Francisco",
      "state": "California",
      "postalCode": "94108",
      "addressCountry": "United States"
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    "datePosted": "2025-05-15",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: windowtext\">Serenity Aesthetics &amp; Wellness</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: windowtext\">About us</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: windowtext\">As one of the first Medical Spas in San Francisco, Serenity Aesthetics &amp; Wellness has a long-standing tradition of delivering exceptional outcomes to clients.  We pride ourselves on creating a warm and welcoming environment for both our clients and our team. We believe that a positive and supportive culture is essential to providing exceptional care and service to our clients. Our team is made up of individuals who share a passion for personalized care and are committed to delivering natural and conservative results while prioritizing education, ethics, and professionalism. We value collaboration, open communication, and mutual respect, and strive to create a workplace where everyone feels valued and supported.  Note that Serenity Aesthetics &amp; Wellness has two locations (SF and Burlingame) and this role will be primarily focused on the SF location.</span></span></p>\n<p><span style=\"color: windowtext; font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #212121\">Job Summary</span></span><span style=\"font-weight: bold\"><span style=\"color: #212121\">:</span></span></span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\">The Clinic Manager will oversee the day-to-day management and administrative operations at our San Francisco location.  Responsibilities include liaising with clients and healthcare professionals, managing budgets, managing staffing, and implementing procedures to enhance client care and efficiency of business operations.  You will partner with the Director of Operations to ensure the clinic's overall success. The right candidate will be equally adept in delivering excellent client service and using critical thinking skills to solve problems.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: #212121\">Duties/Responsibilities:</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br><span style=\"font-weight: bold\"><span style=\"color: #212121\">Culture Leader and Staff Management</span></span><span style=\"color: #212121\">:</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Foster a positive and supportive team culture that emphasizes collaboration, professionalism, and client-focused care.</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Manage the administrative and clinical staff schedule to ensure sufficient coverage and efficient operations.</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Address staff performance concerns and implement performance improvement plans when necessary.</span></span><br><br></li>\n</ul>\n<p> <span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #212121\">Policies and Procedures (Compliance):</span></span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Implement necessary policies and procedures to maintain compliance with applicable laws and regulations.</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Ensure the clinic operates by the company’s high standards and guidelines. </span></span><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><br></span></span>\n<ul>\n<li style=\"list-style-type: none;\">\n</li></ul>\n</li>\n</ul>\n<p> <span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #212121\">Financial Management:</span></span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Partner with the <span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\">Director of Operations</span> to oversee the clinic's budget, monitoring expenses and revenue to ensure financial stability and growth.</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Manage inventory, including ordering critical medical products (neurotoxins, fillers, etc.) and general supplies to maintain sufficient stock levels.</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Help oversee the maintenance and repair of clinic equipment, ensuring that all medical devices are in proper working condition to provide safe and effective treatments.</span></span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><br></span></span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #212121\">Marketing and Advertising:</span></span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Collaborate with the <span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\">Director of Operations</span> and marketing support team on marketing and advertising campaigns to ensure effective use of various channels, such as online platforms and local advertising.</span></span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #212121\">Continuous Improvement:</span></span></span></p>\n<ul>\n<li>Identify areas where the clinic's processes can be improved and develop strategies to address these areas.</li>\n<li>Always use good judgement. </li>\n</ul>\n<p><span style=\"color: rgb(33, 33, 33); font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #212121\">Required Skills/Abilities</span></span><span style=\"font-weight: bold\"><span style=\"color: #212121\">: </span></span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Ability to lead and motivate a large team (15+)</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Strong customer service orientation</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Excellent written and verbal communication skills</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Outstanding organizational and time management skills</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Strong knowledge of aesthetic services and offerings</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Proficient in Microsoft Office Suite or similar software</span></span></li>\n</ul>\n<p><span style=\"color: rgb(33, 33, 33); font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #212121\">Education and Experience</span></span><span style=\"font-weight: bold\"><span style=\"color: #212121\">:</span></span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Experience in managing a healthcare facility or similar business with more than ten employees. </span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Experience in client facing roles with a strong focus on delivering outstanding customer service. </span></span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: windowtext\">Additional Information:</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> <span style=\"color: windowtext\">Competitive compensation including salary and bonus potential</span></span></li>\n<li><span style=\"color: windowtext; font-family: Inter, sans-serif; font-size: 12pt\"> Discounts to products and services offered in the clinic</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"color: #212121\">Physical Requirements</span></span><span style=\"font-weight: bold\"><span style=\"color: #212121\">:</span></span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Prolonged periods sitting at a desk and working on a computer</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #212121\">Must be able to lift up to 15 pounds at times</span></span></li>\n</ul>",
    "compensation": "Total compensation (base and bonus): $100k-140k DOE",
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    "jobOpeningShareUrl": "https://annieaesthetic.bamboohr.com/careers/67",
    "employmentStatusLabel": "Full-Time"
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