Senior System & Network Administrator

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This role will involve executing routine system administration tasks, system implementation, troubleshooting technical issues, and collaborating with IT and cross-functional teams to ensure stability, security, and efficiency across our technology landscape.  </span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;white-space:pre-wrap;\">This position will be based out of our </span><b><strong style=\"color:rgb(65,65,65);font-size:11pt;white-space:pre-wrap;\">Mount Pearl, Newfoundland or Dartmouth, Nova Scotia offices with the option of working hybrid or remote.</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;font-size:11pt;white-space:pre-wrap;\">ROLES AND RESPONSIBILITIES</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Perform routine system administration tasks, including server and system upgrades, patching, and user account maintenance.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Troubleshoot, diagnose, and resolve common hardware, software, and system connectivity issues.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Administer, monitor, and maintain IT infrastructure - including servers, storage, network equipment, and backups - across on-premises and hybrid cloud systems.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Troubleshoot and resolve infrastructure, storage, and network connectivity issues, leveraging management tools for provisioning, monitoring, automation, and compliance.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Collaborate with IT and IS team members and other departments to resolve incidents, implement solutions, and address business IT needs.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Participate in IT projects, rollouts, and cross-functional initiatives that support business objectives and technology improvements.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Create, update, and maintain technical documentation, including knowledge base articles, troubleshooting guides, system configuration records, and incident/change logs.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Document recurring issues and solutions to promote continuous improvement in IT operations.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;font-size:11pt;white-space:pre-wrap;\">QUALIFICATIONS AND EXPERIENCE</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">5+ years of experience as a System Administrator, IT Systems Engineer, or equivalent role.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Strong knowledge of Windows/Linux server environments, networking concepts, and systems administration best practices.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Proven experience with hybrid cloud platforms (e.g., Microsoft Azure, AWS, or similar).</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Hands-on experience with infrastructure monitoring tools, automation platforms, and patch management tools.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Working knowledge of backup, disaster recovery, and storage management practices.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Excellent problem-solving, analytical, and troubleshooting skills.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Strong communication skills with the ability to work effectively across teams and departments.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Detail-oriented with a focus on documentation and repeatable processes.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:black;white-space:pre-wrap;\">PREFERRED SKILLS (NICE TO HAVE)</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Certifications such as MCSA/MCSE, CompTIA Server+, CompTIA Network+, VMware VCP, or equivalent.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Experience with scripting or automation (PowerShell, Bash, Python, etc.) for system and infrastructure management.</span></li><li style=\"color:black;font-size:11pt;--listitem-marker-color:black;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:black;white-space:pre-wrap;\">Background supporting IT environments in mid-size to enterprise organizations.</span></li></ul>",
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