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Assistant Operations Administrator

F15ffb3d 133f 4471 92e8 C0b178a62add 19000101 000001 · East Bay Area, CA, US, CA · On Site · Active · $70,000–$80,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyF15ffb3d 133f 4471 92e8 C0b178a62add 19000101 000001
TitleAssistant Operations Administrator
Normalized title-
Department / team-
LocationEast Bay Area, CA, United States
Work modelOn Site
Employment typeFull Time
Salary$70,000–$80,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-13 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in East Bay Area.Open
Work model jobsActive On Site postings.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyF15ffb3d 133f 4471 92e8 C0b178a62add 19000101 000001
Sourcedcdc57c1-439c-489e-a3c6-0444cf4314db
ATS providerADP Workforce Now Recruiting

Description

Assistant Operations Administrator Location: East Bay Area, CA Job Type: Full Time | Exempt | In Office Salary Range: $70,000 – $80,000 per year About Commercial Bank of California Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2025. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking—one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that’s redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The Assistant Operations Administrator plays a key role in supporting the Operations Department by servicing clients and assisting Operations Administrators and branch teams. This position ensures the smooth execution of daily workflows and delivers exceptional client service. The role involves regular interaction with clients, Bank Officers, and internal staff to meet operational requirements efficiently. The ideal candidate will have a strong working knowledge of Operations Officer, Utility, and Customer Service Representative (CSR) responsibilities and be capable of stepping into any of these roles as needed. This position also performs various branch functions and serves as a reliable backup for branch staffing across locations. Essential Duties and Responsibilities Support daily operations across branches, including transaction processing, account maintenance, client service, and teller assistance. Assist with policy and procedure implementation, staff training, and workflow improvements. Review certifications, new accounts, and audit documentation for compliance and accuracy. Maintain operational standards, security protocols, and risk mitigation practices. Resolve client inquiries and escalated issues across multiple service channels. Stay current on regulatory guidance and bank policies related to new accounts and compliance. Provide staffing coverage across branches, including travel to Northern California offices. Open/close branches and manage cash shipments and vault operations as needed. Support onboarding and cross-training of staff to ensure operational readiness. Perform other duties and special projects as assigned. Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards. Promote a respectful, inclusive, and ethical work environment aligned with the Bank’s values and goals. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Education/Training/Experience: Required: High school diploma or equivalent. Five years of related bank operations experience required. Minimum 3 years of bank supervisory or equivalent experience required. Desirable: Bachelor’s degree in business administration, finance, or closely related field. Knowledge of: Banking laws, bank policies, procedures, and regulations Basic mathematical skills Basic computer software and applications Microsoft Outlook, Word, Excel, Teams Video conferencing platforms New account setup and documentation Abilities: Strong interpersonal and communication skills Assertiveness balanced with patience, diplomacy, and empathy Professional communication in person, by phone, and via email Well-organized and self-motivated; able to manage priorities and meet deadlines Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Join Our Team! Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at [email protected] with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.

Full job record

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Board IDdcdc57c1-439c-489e-a3c6-0444cf4314db
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Provider Job Key918702
TitleAssistant Operations Administrator
Normalized Title—
Statusactive
Activeyes
Location TextEast Bay Area, CA, US, CA
Department—
Team—
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Workplace Typeon_site
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CountryUnited States
RegionCA
CityEast Bay Area
Salary Raw70000.00 To 80000.00 (USD) Annually
Salary Min70,000
Salary Max80,000
Salary CurrencyUSD
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First Seen At2026-05-31 18:57:57Z
Last Seen At2026-06-06 12:39:07Z
Last Checked At2026-06-06 12:39:07Z
Last Changed At2026-06-06 12:39:07Z
Inactive At—
Source Posted At2026-05-13 15:55:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;' id=\"isPasted\"><strong><span style='font-size:18px;font-family:\"Segoe UI\";'>Assistant Operations Administrator</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-size:14px;font-family:\"Segoe UI\";'>Location:</span></strong><span style='font-size:14px;font-family:\"Segoe UI\";'>&nbsp;East Bay Area, CA<br> <strong>Job Type:</strong> Full Time | Exempt | In Office<br> <strong>Salary Range:</strong>&nbsp;$70,000 &ndash; $80,000 per year</span></p><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Segoe UI\";'>About Commercial Bank of California</span></strong></p><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Segoe UI\";'>Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2025.</span></p><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Segoe UI\";'>We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive.</span></p><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style='font-size:13px;font-family:\"Segoe UI\";'>As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking&mdash;one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that&rsquo;s redefining what it means to be a community-focused, relationship-driven bank that puts people over profits.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Segoe UI\";'>Job Summary</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size:13px;font-family:Arial;\">The Assistant Operations Administrator plays a key role in supporting the Operations Department by servicing clients and assisting Operations Administrators and branch teams. This position ensures the smooth execution of daily workflows and delivers exceptional client service. The role involves regular interaction with clients, Bank Officers, and internal staff to meet operational requirements efficiently.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size:13px;font-family:Arial;\">The ideal candidate will have a strong working knowledge of Operations Officer, Utility, and Customer Service Representative (CSR) responsibilities and be capable of stepping into any of these roles as needed. This position also performs various branch functions and serves as a reliable backup for branch staffing across locations.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Segoe UI\";'>Essential Duties and Responsibilities</span></strong></p><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Support daily operations across branches, including transaction processing, account maintenance, client service, and teller assistance.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Assist with policy and procedure implementation, staff training, and workflow improvements.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Review certifications, new accounts, and audit documentation for compliance and accuracy.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Maintain operational standards, security protocols, and risk mitigation practices.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Resolve client inquiries and escalated issues across multiple service channels.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Stay current on regulatory guidance and bank policies related to new accounts and compliance.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Provide staffing coverage across branches, including travel to Northern California offices.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Open/close branches and manage cash shipments and vault operations as needed.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Support onboarding and cross-training of staff to ensure operational readiness.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Perform other duties and special projects as assigned.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Ensure compliance with Bank policies, procedures, and applicable regulations including BSA/AML and OSHA standards.</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Promote a respectful, inclusive, and ethical work environment aligned with the Bank&rsquo;s values and goals.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Segoe UI\";'>Minimum Qualifications</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Segoe UI\";'>&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;\">These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. &nbsp;The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. &nbsp; Individual abilities may result in some deviation from these guidelines.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Segoe UI\";'>&nbsp;</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><strong><span style=\"font-size:13px;line-height:115%;font-family:Calibri;\">Education/Training/Experience:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><strong><span style=\"font-size:13px;line-height:115%;font-family:Calibri;\">Required:</span></strong><span style=\"font-size:13px;line-height:115%;font-family:Calibri;\">&nbsp;High school diploma or equivalent. Five years of related bank operations experience required. Minimum 3 years of bank supervisory or equivalent experience required.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><strong><span style=\"font-size:13px;line-height:115%;font-family:Calibri;\">Desirable: Bachelor&rsquo;s</span></strong><span style=\"font-size:13px;line-height:115%;font-family:Calibri;\">&nbsp;degree in business administration, finance, or closely related field.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><strong><span style=\"font-size:13px;line-height:115%;font-family:Calibri;\">Knowledge of:&nbsp;</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;font-family:Calibri;\">Banking laws, bank policies, procedures, and regulations</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;font-family:Calibri;\">Basic mathematical skills</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;font-family:Calibri;\">Basic computer software and applications</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;font-family:Calibri;\">Microsoft Outlook, Word, Excel, Teams</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;font-family:Calibri;\">Video conferencing platforms</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:     normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;font-family:Calibri;\">New account setup and documentation</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><strong><span style='font-size:13px;font-family:\"Aptos\",sans-serif;'>Abilities:</span></strong></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family:Calibri;font-size:13px;\">Strong interpersonal and communication skills</span></li><li><span style=\"font-family:Calibri;font-size:13px;\">Assertiveness balanced with patience, diplomacy, and empathy</span></li><li><span style=\"font-family:Calibri;font-size:13px;\">Professional communication in person, by phone, and via email</span></li><li><span style=\"font-family:Calibri;font-size:13px;\">Well-organized and self-motivated; able to manage priorities and meet deadlines</span></li></ul><p style='margin-top:12.0pt;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong><span style='font-family:\"Segoe UI\";'>Benefits &amp; Perks</span></strong></p><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Competitive employer contribution to medical, dental and vision coverage</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>401k plan with employer match</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Flexible Spending Accounts (FSA) and Dependent Care Accounts</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Employee Assistance Program (EAP)</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Employer provided Calm subscription&nbsp;</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Employer provided mental health benefits through Teladoc</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Life, AD&amp;D and disability insurance</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Online discount program</span></li><li><span style='font-family:\"Times New Roman\";font-size:13px;'>Tuition Reimbursement Program</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Aptos\",sans-serif;' id=\"isPasted\"><strong><span style='font-size:18px;font-family:\"Segoe UI\";'>Join Our Team!</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Equal Employment Opportunity &amp; Accommodations</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;line-height:115%;\">Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;line-height:115%;\">We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;line-height:115%;\">Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at <strong>[email protected]</strong> with the nature of your request and your contact information.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><strong>Recruitment Policy</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;line-height:115%;\">Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size:13px;line-height:115%;\">We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>&nbsp;</p></div></div></div></div></div></div></div></div>\n",
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