Sales Manager | Camden North End/Foothills

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    "ExternalDescriptionStr": "<p style=\"margin-left:0in;\"><span style=\"font-family:&quot;;;Calibri&quot;,sans-serif;\"><strong><u>Job Summary</u></strong>&nbsp;</span></p><p style=\"margin-left:0in;\"><span style=\"font-family:&quot;;;Calibri&quot;,sans-seriffont-size:11.0pt;\">Camden’s Sales Managers have overall responsibility for delivering sales excellence of their multifamily portfolio. Sales Managers foster a high-performing sales culture, create a sense of team purpose, motivation, and accountability. Sales Managers directly supervise the leasing team and serves as a driver to sales and revenue performance. &nbsp;With the support of leadership, Sales Managers train, develop, and empower leasing staff to achieve sales performance goals.&nbsp;</span></p><p style=\"margin-left:0in;\"><span style=\"font-family:&quot;;;Calibri&quot;,sans-serif;\">&nbsp;</span></p><p style=\"margin-left:0in;\"><span style=\"font-family:&quot;;;Calibri&quot;,sans-serif;\"><strong><u>Essential Functions</u></strong>&nbsp;</span></p><ul><li>Oversee sales operations at one or more communities. &nbsp;Appropriately allocate resources to different communities based on business needs, including effectively scheduling team members to work at multiple communities.&nbsp;</li><li>Collaborates with leadership to set goals to exceed net market rent, revenue, occupancy, new leases, renewals, and customer sentiment score.&nbsp;</li><li>Motivates leasing team to capture all leads with a customer focused mindset and sets accountability for achieving sales goals. &nbsp;</li><li>Develops, trains and manages a high performing team by creating a trusting work environment, promoting cooperation, recognizing team and individual efforts, coaching through challenges in real time, and supporting career path goals.  Maintains an open-door policy to address employee issues and concerns.&nbsp;&nbsp;</li><li>Proactively identifies opportunities and solutions to improve sales tools and processes; shares best practices with peers and leaders.&nbsp;</li><li>Responsible to ensure company initiatives shared by support teams are implemented.&nbsp;</li><li>&nbsp;Create weekly and monthly strategies to achieve portfolio goals by leveraging support departments and tools with a focus on underperforming metrics. &nbsp;</li><li>Engages and promotes resident retention by being customer focused with a commitment to timely communication and by leveraging Camden’s Loyalty Loop program. &nbsp;</li><li>Empowers and trains leasing team to overcome objections related to sales, retention and customer service. &nbsp;Serves as a point of escalation for unresolved issues. &nbsp;&nbsp;</li><li>Leads by example and contributes to Camden’s commitment to create a great place to work and a culture of high employee engagement with a focus on our mission to improve lives, one experience at a time.&nbsp;</li><li>Demonstrates exceptional ability to communicate and connect with team members including consistent and frequent one-on-one check-ins and sales team meetings.&nbsp;</li><li>Maintain current knowledge and understanding of the industry, competition, and market and apply this knowledge to gauge the portfolio’s success to improve results and surpass competitors.&nbsp;</li><li>Monitor customer relationship management tools and sales performance dashboards to improve sales and improve efficiencies and effectiveness.  &nbsp;</li><li>Timely complete administrative tasks, including system-based approvals. &nbsp;</li></ul><p style=\"margin-left:0in;\"><span style=\"color:black;font-family:&quot;;;Calibri&quot;,sans-serif;\">&nbsp;</span></p><p style=\"margin-left:0in;\"><span style=\"color:black;font-family:&quot;;;Calibri&quot;,sans-serif;\"><strong><u>Qualifications&nbsp;</u></strong>&nbsp;</span></p><ul><li>Minimum of two years of leasing experience in residential property management required; supervisory experience preferred.&nbsp;&nbsp;</li><li>Ability to meet and exceed sales and customer service objectives.&nbsp;</li><li>Positive attitude, strong work ethic, and ability to lead and motivate others.&nbsp;</li><li>Maintain professional demeanor during high stress situation. &nbsp;</li><li>Self-motivated with the ability to take initiative without instruction. &nbsp;</li><li>Ability to work a varied schedule including weekends and holidays as required.&nbsp;</li><li>Proficiency in Microsoft Office Suite including Teams, Word, Excel, and Outlook.&nbsp;</li><li>Must possess professional written and verbal communication skills.&nbsp;</li></ul><p><strong><u>&nbsp;</u></strong></p><p><strong><u>And here’s the fine print HR wants you to know:&nbsp;</u></strong></p><ul><li>Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis&nbsp;</li><li>Will use some repetitive motion of hand-wrist in using computer and writing</li><li>Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community</li><li>Must handle stressful, urgent, novel and diverse work situations on a daily basis</li><li>Emotional stability and personal maturity are important attributes in this position&nbsp;</li><li>Will be regularly called upon to work long hours and odd schedules (including weekends)&nbsp;</li><li>Position requires periodic travel by automobile to handle work-related activities</li><li>May require airline travel, out-of-town and /or overnight trips&nbsp;&nbsp;</li><li>Attendance and punctuality is essential for success in this position</li><li>Contact your HR team for the position’s Physical Demands Analysis&nbsp;</li><li>Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE)</li></ul><p><span style=\"color:#111111;\">This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs.&nbsp; Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.</span></p><p><span style=\"font-family:&quot;;;Calibri&quot;,sans-seriffont-size:11.0pt;\">To learn more about our awesome Benefits, visit </span><a href=\"http://camdenliving.com/careers/benefits/our-benefits/index.htm\"><span style=\"font-family:&quot;;;Calibri&quot;,sans-seriffont-size:11.0pt;\">Camden Benefits</span></a><span style=\"color:windowtext;font-family:&quot;;;Calibri&quot;,sans-seriffont-size:11.0pt;\">.</span></p>",
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