Critical Operations Engineer

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    "description": "<p><span style=\"font-weight: bold\"><span>Who We Are</span></span></p>\n<p><br></p>\n<p><span>STACK Infrastructure is a trusted global partner to many of the world’s most innovative companies, specializing in the design, development, and operation of sustainable digital infrastructure. With extensive expertise in delivering and managing large-scale Data Centers, STACK combines </span><span style=\"font-weight: bold\"><span>speed, reliability, and technical excellence</span></span><span> in a rapidly evolving industry.</span></p>\n<p><span>Joining STACK means becoming part of an </span><span style=\"font-weight: bold\"><span>international, fast-growing, and highly technological environment</span></span><span>, with real opportunities for </span><span style=\"font-weight: bold\"><span>professional growth</span></span><span> and continuous learning.</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">The Role</span></p>\n<p><br></p>\n<p>As a <span style=\"font-weight: bold\">Critical Operations Engineer (COE)</span>, you will act as a business-hours-based technical specialist, providing engineering expertise, operational governance, and a strong focus on <span style=\"font-weight: bold\">reliability and asset performance</span> across STACK EMEA Data Centers.</p>\n<p>You will be responsible for maintaining high-quality operational procedures, supporting safe and disciplined change execution, and ensuring that maintenance activities are properly planned, controlled, and documented. You will also provide technical oversight of vendor activities, contribute to incident diagnosis and recovery planning, and help drive <span style=\"font-weight: bold\">continuous improvement</span> through lessons learned and preventive actions.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What You’ll Do</span></p>\n<p><br></p>\n<ul>\n<li>Create, review, maintain, and improve <span style=\"font-weight: bold\">SMPs, SOPs, MOPs, and EOPs</span>, ensuring technical accuracy, risk controls, monitoring points, rollback procedures, acceptance criteria, and evidence requirements</li>\n<li>Ensure high standards of <span style=\"font-weight: bold\">procedure quality</span> and maintain strict document control</li>\n<li>Lead or support <span style=\"font-weight: bold\">pre-job briefings</span> and method reviews, confirming all prerequisites are in place before execution, including tools, spares, isolations, monitoring, communications, escalation paths, and rollback plans</li>\n<li>Support <span style=\"font-weight: bold\">preventive maintenance planning and optimisation</span>, improving task quality, frequencies, compliance, and the elimination of recurring defects through structured reviews and lessons learned</li>\n<li>Contribute to the identification of <span style=\"font-weight: bold\">critical spares</span>, spares strategies, and vendor repair workflows for key assets</li>\n<li>Maintain accurate and comprehensive <span style=\"font-weight: bold\">technical records</span> to support KPIs, audits, and customer assurance requirements</li>\n<li>Provide technical oversight of <span style=\"font-weight: bold\">vendors and contractors</span>, validating maintenance methods, test results, installations, and close-out documentation</li>\n<li>Support the diagnosis of complex technical issues and develop effective <span style=\"font-weight: bold\">recovery and restoration plans</span></li>\n<li>Coach and guide technicians and operations teams, contributing to <span style=\"font-weight: bold\">training initiatives</span>, competency development, and scenario-based drills</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Who We’re Looking For</span></p>\n<p><br></p>\n<ul>\n<li>Experience in <span style=\"font-weight: bold\">facilities, operations, or engineering</span> within mission-critical environments; Data Center or hyperscale experience preferred</li>\n<li>Strong knowledge of operating, maintaining, and troubleshooting complex <span style=\"font-weight: bold\">M&amp;E systems</span>, including UPS, generators, LV distribution, transformers, cooling systems, controls/monitoring systems, and fire/life safety interfaces</li>\n<li>Solid understanding of <span style=\"font-weight: bold\">safe systems of work</span>, risk controls, and disciplined change execution in live operational environments</li>\n<li>Experience with <span style=\"font-weight: bold\">BMS/SCADA platforms</span>; knowledge of <span style=\"font-weight: bold\">EPMS/DCIM</span> systems is desirable</li>\n<li>Ability to read, interpret, and explain <span style=\"font-weight: bold\">electrical single-line diagrams</span> and system schematics accurately</li>\n<li>Strong analytical and <span style=\"font-weight: bold\">technical problem-solving</span> skills</li>\n<li>Good command of written and spoken <span style=\"font-weight: bold\">English</span></li>\n<li>Excellent <span style=\"font-weight: bold\">organisation, prioritisation, and stakeholder management</span> skills</li>\n<li>A <span style=\"font-weight: bold\">continuous improvement mindset</span> with a focus on standardisation and raising engineering governance standards</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">What We Offer</span></p>\n<p><br></p>\n<ul>\n<li>Opportunity to join a <span style=\"font-weight: bold\">fast-growing international company</span></li>\n<li>Concrete opportunities for <span style=\"font-weight: bold\">professional growth and skills development</span></li>\n<li>Modern, highly specialised, and <span style=\"font-weight: bold\">innovation-driven working environment</span></li>\n<li>Competitive compensation package and company benefits</li>\n</ul>\n<p> </p>\n<p>At STACK we are committed to fostering a culture of diversity, equity, and inclusion, and we process all applications in full compliance with GDPR, ensuring a fair and transparent recruitment process for every candidate.</p>\n<p>For more information about STACK, please visit: <a href=\"http://www.stackinfra.com/\" target=\"_blank\" rel=\"noopener noreferrer\">www.stackinfra.com</a>.<br><span style=\"font-size: 12pt\"> </span></p>",
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