Help Desk Support Specialist Sr.

{
  "content_hash": "95341ab2764f99beeff22e8a605e349bf875e8c4ca42568b00613da537729dc9",
  "source_hash": "539fc7e3c8e466756492dcce6d63dda9f8ee0716c2063c1b432dacb335668ff3",
  "last_changed_at": "2026-05-31T17:55:00.854Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Cincinnati, Cincinnati, OH, United States",
    "city": "Cincinnati",
    "region": "OH",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-19T09:59:43.474Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Cincinnati, Cincinnati, OH, United States",
      "city": "Cincinnati",
      "region": "OH",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "Id": "d1dcafa8-9d9f-47aa-9627-8939d77ef2b2",
  "Title": "Help Desk Support Specialist Sr.",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "c4eb3aa7-4408-5f24-9465-664780d73603",
      "Address": {
        "City": "Cincinnati",
        "Line1": "312 Elm St",
        "Line2": "Suite 1200",
        "State": {
          "Code": "OH",
          "Name": "Ohio"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "45202"
      },
      "Coordinates": {
        "Latitude": 39.09865800354108,
        "Longitude": -84.51563699379967
      },
      "DisplayName": false,
      "LocalizedName": null,
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Cincinnati"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-13T12:18:17.433Z",
  "JobCategoryName": "Technical",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "Under general supervision, the Help Desk Support Specialist Sr. (Tier II Specialist) serves as the primary technical escalation point for the Help Desk (Level 1). This role is designed to bridge the gap between first-level triage and physical Desktop Support.  The Senior Specialist focuses on the remote resolution of complex technical issues to minimize unnecessary escalations to the Desktop Support team, handling items that require advanced diagnostic skills.",
  "MatchedLocations": [],
  "RequisitionNumber": "HELPD002106"
}