Guest Service Agent

{
  "content_hash": "55bf9fe4416f0cc0040c85793ae12f94be6ea634be70f88ed1056e05b4991950",
  "source_hash": "cd0c9274816e62c555ff93924ca1e491ed6c2bb4193e7f1b66faabb1c1cff229",
  "last_changed_at": "2026-06-06T13:16:18.855Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Palm Coast, FL, US, Palm Coast, FL",
    "city": "Palm Coast",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T13:16:18.825Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Palm Coast, FL, US, Palm Coast, FL",
      "city": "Palm Coast",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9200152171415_1",
    "postDate": "2021-12-13T10:06:00.000-05:00",
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2021-12-13T10:06Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T09:16Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "412260"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Guest Service Agent",
    "clientRequisitionID": "1767",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Palm Coast",
          "postalCode": "32137",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": " Palm Coast, FL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><p><strong>POSITION SUMMARY&nbsp;</strong></p><p>Provides outstanding guest service to all who come to the Front Desk, creates a memorable vacation experience.&nbsp;</p><p><br></p><p><strong>Essential Functions:</strong></p><ul><li dir=\"auto\">Timely and accurate check-in/check-out guests</li><li dir=\"auto\">Provide courteous, professional guest service and resolution of all guest inquires</li><li dir=\"auto\">Understand and practice all of Legacy Vacation Resorts Front Office Standards Manual and effectively perform, &ldquo;The Six Principles&rdquo; of the front office</li><li dir=\"auto\">Provides information on resort, amenities, activities, local area attractions, events and directions, etc.</li><li dir=\"auto\">Answers all incoming calls following the phone etiquette on the Front Office Standards Manual</li><li dir=\"auto\">Learn resort software and be able to post transactions in RCC as necessary</li><li dir=\"auto\">Accurately complete all Front Office reports and documentation required i.e. MOD report, welcome calls</li><li dir=\"auto\">Complete cash and credit card transactions accurately and efficiently</li><li dir=\"auto\">Communicates accurately information of room moves, status in the systems and to departments affected</li><li dir=\"auto\">Constant communication with the Housekeeping department for room status updates</li><li dir=\"auto\">Reconciliation of the assigned cash bank during shift</li><li dir=\"auto\">Responsible for upkeep of all areas in the front lobby accessible or viewed by guests i.e. refreshment area, collateral</li><li dir=\"auto\">Complete various additional tasks and assignments as needed</li></ul><p><strong>SKILLS &amp; ABILITIES&nbsp;</strong></p><p><strong>Education:&nbsp;</strong>High School Graduate or General Education Degree (GED).&nbsp;</p><p><strong>Experience:&nbsp;</strong>Previous customer service or hospitality experience</p><p><strong>Computer Skills:&nbsp;</strong>Must have knowledge of Microsoft Office.&nbsp;</p><p><strong>Other Requirements:&nbsp;</strong>Must have a flexible schedule as schedules are determined based on the needs of the business. &nbsp;</p><p><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",\"sans-serif\";'><span style='font-size:14px;line-height:115%;font-family:\"Arial\",\"sans-serif\";color:#414141;background:white;'>&ldquo;We&#39;re an equal opportunity employer. All applicants will be considered for <strong><span style='font-family:\"Arial\",\"sans-serif\";font-weight:normal;'>employment</span></strong> without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.&rdquo;</span></p></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9200152171415_1",
    "postDate": "2021-12-13T10:06:00.000-05:00",
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2021-12-13T10:06Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T09:16Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "412260"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          }
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Guest Service Agent",
    "clientRequisitionID": "1767",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Palm Coast",
          "postalCode": "32137",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": " Palm Coast, FL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/412260?cid=2a2a65e5-842c-47ca-b569-f5bc8fb85905&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 5440
  },
  "detail_errors": []
}