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Client Coordinator (32237)
DD5799AE84EA79AABA91ECFF517A3D0A · Rockford, IL 61108; 1252 Bell Valley Road, Rockford, IL, 61108, USA · Remote · Active · $16–$16 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | DD5799AE84EA79AABA91ECFF517A3D0A |
| Title | Client Coordinator (32237) |
| Normalized title | - |
| Department / team | - |
| Location | Rockford, IL, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | $16–$16 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-26 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from DD5799AE84EA79AABA91ECFF517A3D0A. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Rockford. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | DD5799AE84EA79AABA91ECFF517A3D0A |
| Source | 04dd9c49-1109-4253-bff0-18b1a8ed0dec |
| ATS provider | Paycom ATS |
Description
Description
Are you a service-focused professional who thrives on organization, communication, and making clients feel supported?
Join our team as a Client Coordinator , where your attention to detail and commitment to exceptional customer service play a vital role in supporting clients, medical professionals, and internal teams every day.
The Client Coordinator serves as a primary point of contact for clients, physicians, nurses, and authorized representatives, delivering timely, accurate, and professional support. This role is responsible for data preparation, data entry, tracking, documentation, and filing while ensuring all activities are performed with a high level of customer service and in full compliance with regulatory requirements and company standards. The Client Coordinator contributes to efficient operations through accuracy, responsiveness, and professionalism.
Schedule: Training Hours: M-F 9am-5:40pm CST After Training: M-F 10:30am-7pm CST
ESSENTIAL JOB FUNCTIONS
Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
Utilize appropriate systems and databases to enter client or claimant information and or retrieve information.
Maintain daily contact with the QA department regarding workflow and pending report status.
Contact providers for assignment and update database.
File and archive open and closed cases.
Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system.
Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion.
Direct calls to other departments as needed.
Perform various clerical duties such as typing, filing, emailing, and proofreading.
Assist in resolution of customer complaints and quality assurance issue.
Notify management of any report issues or concerns.
Ensure all practices are carried out in accordance with state and federal safety and legal regulations.
Perform other duties as assigned.
Qualifications
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of education and experience preferred. Experience in a medical office or insurance industry preferred.
Certificates, Licenses, Registrations
No specific requirements.
ESSENTIAL COMPETENCIES
QUALIFICATIONS
Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must have ability to be trained on and adhere to HIPAA regulations and compliance standards.
Must be a qualified typist with a minimum of 40 W.P.M.
Ability to follow instructions and respond to managements’ directions accurately.
Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.
LANGUAGE/COMMUNICATION SKILLS
Ability to read, analyze and interpret common correspondence, medical records, and legal contracts and documents.
Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar.
Ability to respond appropriately and professionally to all inquiries or complaints from customers, physicians, regulatory agencies, and/or members of the business community.
Ability to effectively present information one-on-one or in small groups.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position generally consists of:
Ability to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs.
Ability to operate a computer up to 4 hours at a time.
Ability to travel to different floors of the office or other locations.
Ability to move throughout the office.
Occasionally lifting and/or carrying up to 10 lbs.
Occasionally pushing/pulling up to 25 lbs.
Occasionally subject to bending, squatting or twisting.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extended hours are occasionally required beyond the regular eight (8) hour work day.
The noise level in the work environment is usually moderate.
Full job record
| Job ID | a890aa06df5a326ce98c9cecbaf76f080134a940 |
| Org ID | e23790d1-e7e1-4b99-83e1-d6be67a5e31a |
| Source ID | 04dd9c49-1109-4253-bff0-18b1a8ed0dec |
| Board ID | 04dd9c49-1109-4253-bff0-18b1a8ed0dec |
| Provider | paycom |
| Provider Job Key | 249450 |
| Title | Client Coordinator (32237) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Rockford, IL 61108; 1252 Bell Valley Road, Rockford, IL, 61108, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | IL |
| City | Rockford |
| Salary Raw | $16.25 - $16.25 Hourly |
| Salary Min | 16.25 |
| Salary Max | 16.25 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=249450&clientkey=DD5799AE84EA79AABA91ECFF517A3D0A |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=249450&clientkey=DD5799AE84EA79AABA91ECFF517A3D0A |
| First Seen At | 2026-05-31 19:04:46Z |
| Last Seen At | 2026-06-18 09:04:39Z |
| Last Checked At | 2026-06-18 09:04:39Z |
| Last Changed At | 2026-05-31 19:04:46Z |
| Inactive At | — |
| Source Posted At | 2026-05-26 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=DD5799AE84EA79AABA91ECFF517A3D0A/date=2026-06-18/2026-06-18T09-04-37-601Z-0b0346453bfd96da6ef7c3ec96d13a4eac4e82720c66c3b64e574772d0a898da.json |
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Minimum one year clerical experience; or equivalent combination of education and experience preferred. Experience in a medical office or insurance industry preferred.\\n\\nCertificates, Licenses, Registrations \\n\\nNo specific requirements.\\n\\n \\n\\nESSENTIAL COMPETENCIES\\n\\nQUALIFICATIONS \\n\\n\\n\\tMust possess complete knowledge of general computer, fax, copier, scanner, and telephone.\\n\\tMust be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.\\n\\tMust have ability to be trained on and adhere to HIPAA regulations and compliance standards.\\n\\n\\n\\n\\tMust be a qualified typist with a minimum of 40 W.P.M.\\n\\tAbility to follow instructions and respond to managements’ directions accurately.\\n\\tMust demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. 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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\nThis position generally consists of:\\n\\n\\n\\tAbility to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs.\\n\\tAbility to operate a computer up to 4 hours at a time.\\n\\tAbility to travel to different floors of the office or other locations.\\n\\tAbility to move throughout the office. \\n\\tOccasionally lifting and/or carrying up to 10 lbs.\\n\\tOccasionally pushing/pulling up to 25 lbs.\\n\\tOccasionally subject to bending, squatting or twisting.\\n\\n\\nWORK ENVIRONMENT \\n\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 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Experience in a medical office or insurance industry preferred.\\n\\nCertificates, Licenses, Registrations \\n\\nNo specific requirements.\\n\\n \\n\\nESSENTIAL COMPETENCIES\\n\\nQUALIFICATIONS \\n\\n\\n\\tMust possess complete knowledge of general computer, fax, copier, scanner, and telephone.\\n\\tMust be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.\\n\\tMust have ability to be trained on and adhere to HIPAA regulations and compliance standards.\\n\\n\\n\\n\\tMust be a qualified typist with a minimum of 40 W.P.M.\\n\\tAbility to follow instructions and respond to managements’ directions accurately.\\n\\tMust demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.\\n\\tMust demonstrate exceptional communication skills.\\n\\tMust be able to work independently, prioritize work activities and use time efficiently.\\n\\tMust be able to maintain confidentiality.\\n\\tMust be able to demonstrate and promote a positive team -oriented environment.\\n\\tMust be able to stay focused and concentrate under normal or heavy distractions.\\n\\tMust be able to work well under pressure and or stressful conditions.\\n\\tMust possess the ability to manage change, delays, or unexpected events appropriately.\\n\\tAbility to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.\\n\\n\\nLANGUAGE/COMMUNICATION SKILLS \\n\\n\\n\\tAbility to read, analyze and interpret common correspondence, medical records, and legal contracts and documents. \\n\\tAbility to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar.\\n\\tAbility to respond appropriately and professionally to all inquiries or complaints from customers, physicians, regulatory agencies, and/or members of the business community. \\n\\tAbility to effectively present information one-on-one or in small groups.\\n\\n\\nPHYSICAL DEMANDS \\n\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\nThis position generally consists of:\\n\\n\\n\\tAbility to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs.\\n\\tAbility to operate a computer up to 4 hours at a time.\\n\\tAbility to travel to different floors of the office or other locations.\\n\\tAbility to move throughout the office. \\n\\tOccasionally lifting and/or carrying up to 10 lbs.\\n\\tOccasionally pushing/pulling up to 25 lbs.\\n\\tOccasionally subject to bending, squatting or twisting.\\n\\n\\nWORK ENVIRONMENT \\n\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n\\n\\tExtended hours are occasionally required beyond the regular eight (8) hour work day.\\n\\tThe noise level in the work environment is usually moderate. \\n\\n\",\"validThrough\":\"-0001-11-30\"}",
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"qualifications": "<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>MINIMUM REQUIRED QUALIFICATIONS</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Education and/or Experience </strong> </span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of education and experience preferred. Experience in a medical office or insurance industry preferred.</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>Certificates, Licenses, Registrations </strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">No specific requirements.</span></span></p>\n\n<p style=\"text-align:justify\"> </p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>ESSENTIAL COMPETENCIES</strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>QUALIFICATIONS </strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Aptos,sans-serif\">Must have ability to be trained on and adhere to HIPAA regulations and compliance standards.</span></span></li>\n</ul>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be a qualified typist with a minimum of 40 W.P.M.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to follow instructions and respond to managements’ directions accurately.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must demonstrate exceptional communication skills.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to work independently, prioritize work activities and use time efficiently.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to maintain confidentiality.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to demonstrate and promote a positive team -oriented environment.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to stay focused and concentrate under normal or heavy distractions.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to work well under pressure and or stressful conditions.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Must possess the ability to manage change, delays, or unexpected events appropriately.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>LANGUAGE/COMMUNICATION SKILLS </strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to read, analyze and interpret common correspondence, medical records, and legal contracts and documents. </span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to respond appropriately and professionally to all inquiries or complaints from customers, physicians, regulatory agencies, and/or members of the business community. </span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to effectively present information one-on-one or in small groups.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><strong>PHYSICAL DEMANDS </strong></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">This position generally consists of:</span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to operate a computer up to 4 hours at a time.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to travel to different floors of the office or other locations.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to move throughout the office. </span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Occasionally lifting and/or carrying up to 10 lbs.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Occasionally pushing/pulling up to 25 lbs.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Occasionally subject to bending, squatting or twisting.</span></span></li>\n</ul>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>WORK ENVIRONMENT </strong></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Extended hours are occasionally required beyond the regular eight (8) hour work day.</span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The noise level in the work environment is usually moderate.<strong> </strong></span></span></li>\n</ul>\n",
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"date": "2025-06-04T18:44:31.000Z",
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"jobTitle": "Client Coordinator (32237)",
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"locations": "Rockford, IL 61108",
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"description": "Are you a service-focused professional who thrives on organization, communication, and making clients feel supported?\n\nJoin our team as a Client Coord...",
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