Order Management

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    "jobDescription": "<p><b>Who We Are</b></p><p></p><p>Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. </p><p></p><p><b>What We Offer</b></p><p></p><p>Location:</p>Bangalore,IND<p></p><p>You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. </p><p></p><p>At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our <a href=\"https://hrportal.ehr.com/applied/\" target=\"_blank\"><span><u>benefits</u></span></a>. </p><p></p><div><h3><b>Order Management Specialist</b></h3><h3><b>ITPL Bangalore</b></h3><h3></h3><h3>&#x1f4cc; About the Role</h3><h3>We are looking for a detail-oriented and customer-focused professional to join our Order Management Operations team. This role is ideal for someone with strong ERP knowledge and a passion for supporting sales processes, ensuring seamless customer experience, and maintaining operational excellence.</h3><h3></h3><h3><b>&#x1f680; Key Responsibilities</b></h3><ul><li><h3>✅ Prepare and generate <b>quotations and opportunities</b> in the ERP system under supervision, ensuring accuracy and timely delivery to customers</h3></li><li><h3>✅ Create and maintain <b>Sales Orders</b> in ERP with a high level of precision</h3></li><li><h3>✅ Act as a <b>point of contact for customer inquiries</b> via phone, email, and other communication channels</h3></li><li><h3>✅ Proactively <b>escalate unmet customer requirements</b> to ensure prompt resolution</h3></li><li><h3>✅ Support the sales team in managing a <b>controlled volume of orders and transactions</b> efficiently</h3></li><li><h3>✅ Maintain data integrity and documentation aligned with company standards.</h3></li></ul><p></p><h3><b>&#x1f393; Qualifications</b></h3><ul><li><h3>Bachelor’s degree: <b>B.Com, B.B.M, B.A, B.Sc</b></h3></li><li><h3>Postgraduate degree preferred: <b>M.Com or MBA</b></h3></li></ul><p></p><h3><b>&#x1f9e0; Experience</b></h3><ul><li><h3><b>2–4 years</b> of relevant experience in Sales Operations, Order Management, or Customer Support</h3></li></ul><h3>&#x1f4bb; Technical Skills</h3><ul><li><h3>Strong proficiency in <b>MS Office</b> (Excel, Word, PowerPoint)</h3></li><li><h3>Hands-on experience with <b>SAP (CRM &amp; ECC)</b> or similar ERP systems</h3></li></ul><h3></h3></div><h3></h3><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Additional Information</b></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Time Type:</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Employee Type:</b></p>Assignee / Regular<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Travel:</b></p>No<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Relocation Eligible:</b></p>Yes<p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\">Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.</p>",
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