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Supervisor, CARE Team

77d040d9 Afa5 44d0 B712 2aa98296db42 19000101 000001 · New York, NY, US, New York, NY · Active · $85,000–$90,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company77d040d9 Afa5 44d0 B712 2aa98296db42 19000101 000001
TitleSupervisor, CARE Team
Normalized title-
Department / team-
LocationNew York, NY, United States
Work model-
Employment typeFull Time
Salary$85,000–$90,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-06 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in New York.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company77d040d9 Afa5 44d0 B712 2aa98296db42 19000101 000001
Source7d40080d-a04b-49ab-9193-90891fd41e41
ATS providerADP Workforce Now Recruiting

Description

Job Code N1325RS Department Name Retirement Services Reports To Manager, CARE Team FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the Manager, CARE Team, the Supervisor, CARE Team coordinates and oversees the daily operations of the Counseling staff, ensuring empathetic, accurate, and timely support for members and their families across all benefit plans. This role requires a balance of operational leadership and hands-on guidance to drive performance, ensure compliance, and promote continuous improvement. The Supervisor, CARE Team embodies the CARE Team’s core values of CARE: Collaboration, Action, Reliability, and Empathy. Essential Duties and Responsibilities: Provide team supervision, assign and monitor staff workload, track deliverables and due dates. Maintain a presence in the Welcome Center, observe in-person appointments, support staff during participant consultations, and step in as needed to ensure exceptional service delivery. Monitor staff workloads to ensure timely and accurate completion of participant interactions and benefit processing. Promote a member-first service environment by modeling CARE (Collaboration, Action, Reliability, and Empathy) values in all aspects of leadership. Support management in overseeing performance issues, including participation in disciplinary discussions and actions, in accordance with company policy. Ensure that QA standards are met across all participant interactions, including application processing, call handling, and overall customer service. Ensure adherence to Service Level Agreements (SLAs) and organizational timelines. Coach and support staff to strengthen communication, problem solving, and customer service skills. Monitor the member appointment calendar daily. Demonstrate the ability to prioritize tasks and reallocate resources to meet operational needs. Liaise with other departments to resolve processing issues, improve workflows, and enhance the participant counseling experience Draft and/or review complex member communications. Review and update of all forms and letters mailed to members and pensioners in accordance with the Funds style guidelines and Fund Counsel/Compliance approval. Assist CARE Team Management in any necessary preparation for Trustee meetings. Address escalated issues/calls as necessary with senior management. Identify and arrange for any training that may prove valuable to team. Participate in benefit planning seminars by presenting information to large groups; may require travel to various seminar locations. Oversee special or recurring projects as assigned. Qualifications (Competencies): 5+ years of supervisory experience in benefits administration, retirement plan administration, or health plan operations. Prior experience in call center operations preferred. Core Competencies: Empathetic Service Leadership: Leads with compassion, models high-quality customer care, and demonstrates patience when supporting members. Data-Driven Management: Uses dashboards, trends, and insights to drive operational improvements and clearly communicate results. Critical Thinking & Case Evaluation: Analyzes complex member situations, identifies root causes, applies benefits rules logically and consistently. Judgment & Risk Awareness: Recognize when to escalate issues and balances member advocacy with policy and compliance considerations. Operational Supervision: Skilled with KPIs, SLAs, queue management, and quality standards while balancing efficiency with service excellence. Coaching & Development: Builds team capability through feedback, modeling best practices, and training opportunities. Strong organizational skills and high attention to detail. Advanced mathematical and quantitative skills. Proficiency in MS Office (Word, Excel, Access, etc.), Dynamics, V3locity, or Case Management systems. Must possess a strong sense of ownership as well as the ability to take initiative to work independently Demonstrate creativity and innovation while solving problems efficiently. Maintains excellent attendance and punctuality. Soft Skills (Interpersonal Skills): Strong oral and written interpersonal skills. Demonstrated commitment to exceptional customer service and member-centric support. Excellent communication skills. Ability to work independently coupled with the ability to work as a member of a team. Outstanding work ethic and employment record. Ability to motivate and inspire others, especially during periods of change or high case volume. Ability to handle sensitive conversations with tact and compassion. Education: Bachelor's degree in Business Administration, Finance, or a related field preferred. Language Skills: Bilingual English/Spanish preferred. Reasoning Ability: High Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Full job record

Job IDa7f78ce3fe388963fc222bfec9991d95e6e321f0
Org ID3cb7a633-d4f6-4bb0-a36e-e53d3b082376
Source ID7d40080d-a04b-49ab-9193-90891fd41e41
Board ID7d40080d-a04b-49ab-9193-90891fd41e41
Provideradp_workforcenow
Provider Job Key578732
TitleSupervisor, CARE Team
Normalized Title—
Statusactive
Activeyes
Location TextNew York, NY, US, New York, NY
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityNew York
Salary Raw85000.00 To 90000.00 (USD) Annually
Salary Min85,000
Salary Max90,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=77d040d9-afa5-44d0-b712-2aa98296db42&ccId=19000101_000001&lang=en_US&type=JS&jobId=578732&jwId=9201871170355_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=77d040d9-afa5-44d0-b712-2aa98296db42&ccId=19000101_000001&lang=en_US&type=JS&jobId=578732&jwId=9201871170355_1
First Seen At2026-05-31 18:39:35Z
Last Seen At2026-06-06 12:51:17Z
Last Checked At2026-06-06 12:51:17Z
Last Changed At2026-06-06 12:51:17Z
Inactive At—
Source Posted At2026-04-06 19:53:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100.0%;border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"border: 1pt solid lightgrey;padding: 0in 5.4pt;vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100.0%;border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt 0in; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size: 18px; font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">Job Code<br></span></strong><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">N1325RS</span></strong></span></p></td><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt 0in; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Department Name<br></span></strong><strong><span style=\"font-family: Arial, sans-serif;\">Retirement Services</span></strong></span></p></td><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt 0in; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Reports To<br></span></strong><strong><span style=\"font-family: Arial, sans-serif;\">Manager, CARE Team</span></strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt 0in; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">FLSA Status<br></span></strong><strong><span style=\"font-family: Arial, sans-serif;\">Exempt</span></strong></span></p></td><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt 0in; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Union Code<br></span></strong><strong><span style=\"font-family: Arial, sans-serif;\">N/A</span></strong></span></p></td><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Management<br></span></strong><strong><span style=\"font-family: Arial, sans-serif;\">Yes</span></strong></span></p></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">About Us:</span></strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: Arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Building Services 32BJ Benefit Funds (&ldquo;the Funds&rdquo;) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.</span></p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: Arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.</span></p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: Arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&amp;O, Azure, AWS, SQL, Snowflake, QlikView, and more.</span></p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: Arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Please take a moment to watch our video to learn more about our culture and contributions to our members:&nbsp;</span><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><a href=\"https://www.youtube.com/watch?v=hYNdMGLn19A\" target=\"_blank\" style=\"color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif; text-decoration: none;\">youtu.be/hYNdMGLn19A</span></a></span></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Job Summary:</span></strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: Arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Under the supervision of the Manager, CARE Team, the <strong>Supervisor, CARE Team&nbsp;</strong>coordinates and oversees the daily operations of the Counseling staff, ensuring empathetic, accurate, and timely support for members and their families across all benefit plans. This role requires a balance of operational leadership and hands-on guidance to drive performance, ensure compliance, and promote continuous improvement. The Supervisor, CARE Team embodies the CARE Team&rsquo;s core values of <strong>CARE:</strong> <strong>Collaboration, Action, Reliability, and Empathy.&nbsp;</strong></span></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Essential Duties and Responsibilities:</span></strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Provide team supervision, assign and monitor staff workload, track deliverables and due dates.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Maintain a presence in the Welcome Center, observe in-person appointments, support staff during participant consultations, and step in as needed to ensure exceptional service delivery.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Monitor staff workloads to ensure timely and accurate completion of participant interactions and benefit processing.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Promote a member-first service environment by modeling CARE (Collaboration, Action, Reliability, and Empathy) values in all aspects of leadership.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Support management in overseeing performance issues, including participation in disciplinary discussions and actions, in accordance with company policy.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Ensure that QA standards are met across all participant interactions, including application processing, call handling, and overall customer service.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Ensure adherence to Service Level Agreements (SLAs) and organizational timelines.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Coach and support staff to strengthen communication, problem solving, and customer service skills.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Monitor the member appointment calendar daily.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Demonstrate the ability to prioritize tasks and reallocate resources to meet operational needs.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Liaise with other departments to resolve processing issues, improve workflows, and enhance the participant counseling experience</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Draft and/or review complex member communications.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Review and update of all forms and letters mailed to members and pensioners in accordance with the Funds style guidelines and Fund Counsel/Compliance approval.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Assist CARE Team Management in any necessary preparation for Trustee meetings.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Address escalated issues/calls as necessary with senior management.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Identify and arrange for any training that may prove valuable to team.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Participate in benefit planning seminars by presenting information to large groups; may require travel to various seminar locations.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Oversee special or recurring projects as assigned.</span></li></ul></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Qualifications (Competencies):</span></strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">5+ years of supervisory experience in benefits administration, retirement plan administration, or health plan operations.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Prior experience in call center operations preferred.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><strong><span style='font-family:\"Arial\",sans-serif;'>Core Competencies:&nbsp;</span></strong><ul style=\"margin-bottom: 0in; list-style-type: disc; font-size: initial; color: initial;\"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Empathetic Service Leadership: Leads with compassion, models high-quality customer care, and demonstrates patience when supporting members.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Data-Driven Management: Uses dashboards, trends, and insights to drive operational improvements and clearly communicate results.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Critical Thinking &amp; Case Evaluation: Analyzes complex member situations, identifies root causes, applies benefits rules logically and consistently.&nbsp;</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Judgment &amp; Risk Awareness: Recognize when to escalate issues and balances member advocacy with policy and compliance considerations.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Operational Supervision: Skilled with KPIs, SLAs, queue management, and quality standards while balancing efficiency with service excellence.</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Coaching &amp; Development: Builds team capability through feedback, modeling best practices, and training opportunities.</span></li></ul></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Strong organizational skills and high attention to detail.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Advanced mathematical and quantitative skills.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Proficiency in MS Office (Word, Excel, Access, etc.), Dynamics, V3locity, or Case Management systems.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Must possess a strong sense of ownership as well as the ability to take initiative to work independently</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Demonstrate creativity and innovation while solving problems efficiently.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Maintains excellent attendance and punctuality.</span></li></ul></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Soft Skills (Interpersonal Skills):</span></strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Strong oral and written interpersonal skills.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Demonstrated commitment to exceptional customer service and member-centric support.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Excellent communication skills.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Ability to work independently coupled with the ability to work as a member of a team.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Outstanding work ethic and employment record.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Ability to motivate and inspire others, especially during periods of change or high case volume.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Ability to handle sensitive conversations with tact and compassion.</span></li></ul></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Education:</span></strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: Arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Bachelor&#39;s degree in Business Administration, Finance, or a related field preferred.</span></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Language Skills:</span></strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: Arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Bilingual English/Spanish preferred.</span></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Reasoning Ability:</span></strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: Arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">High</span></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Physical Demands:<br></span></strong></span><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.&nbsp;</span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.</span></p><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling</span></li><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">Over 2/3 of the time: Talking or Hearing</span></li><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">100% of the time: Using Hands</span></li></ul></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 18px; color: rgb(0, 0, 0);\"><strong><span style=\"font-family: Arial, sans-serif;\">Work Environment:</span></strong></span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0); font-size: 18px;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></p><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 18px; font-family: initial; color: rgb(0, 0, 0);\"><span style=\"font-family: Arial, sans-serif;\">1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.</span></li></ul></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><br></p></div>\n",
    "sponsoredVisaTypeCodes": []
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          "nameCode": {
            "codeValue": "JobClass"
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          "stringValue": "Full Time"
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    "requisitionTitle": "Supervisor, CARE Team",
    "clientRequisitionID": "1976",
    "organizationalUnits": [],
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    "additionalProperties": {},
    "requisitionLocations": [
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