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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div id=\"isPasted\"><p data-pasted=\"true\"><strong>Build your future with us.</strong></p><p>At the heart of our success is a team of passionate, skilled, and dedicated individuals. We&rsquo;re on the lookout for people who thrive on delivering exceptional customer service and building lasting client relationships. Our culture is built to attract top talent, celebrate performance, and fuel professional growth.</p><p>As a proud community bank, we believe in giving back to the neighborhoods we serve. Supporting local events and organizations across our 14-county footprint isn&rsquo;t just something we do&mdash;it&rsquo;s who we are. It&rsquo;s our way of saying thank you to the people who make this region an incredible place to live, work, and grow.</p><p><strong>Interested in making a difference while building a rewarding career?</strong></p><p>We invite you to review the job description below and apply today. We look forward to learning more about you.&nbsp;</p><p><strong>Together, we build something amazing&mdash;and we support you with benefits such as:</strong></p><ul><li>401k 6% Match</li><li>Medical, dental vision insurance&nbsp;</li><li>Tuition Reimbursement</li><li>11 paid holidays per year</li><li>Employee Assistance Program</li></ul><p>&hellip;and more!</p><p>Job Tittle: Relationship Banker I</p><p style=\"margin-left:0in;\" data-pasted=\"true\">Provides exceptional customer service to new and established financial institution clients, including cross-selling of products and services and cash receipt and payment services.&nbsp;</p><ul style=\"list-style-type: disc;margin-left: 0in;\"><li>Accurately processes routine and complex transactions for branch customers, including deposits, withdrawals, and loan payment processing while balancing a cash drawer and safeguarding against fraud.</li><li>Assists with the maintenance and servicing of bank equipment such as ATMs, and Night Drops.</li><li>Researches customer inquiries, orders checks/debit cards, returns phone calls, and other customer originated service needs with the intent of enhancing customer retention and uncovering additional sales opportunities.</li><li>Confidently uses needs based assessment tools (Client Relationship Worksheet) in a conversational manner to analyze and uncover customer needs. Recommends and sells appropriate solutions both in person and over the phone.</li><li>Opens deposit accounts, inputs and follows through with loan applications following operations and regulatory requirements; opens all types of personal accounts and prepares related documentation; follows up with clients after new accounts are opened to deepen the relationship.</li><li>Demonstrates a high level of courtesy and efficiency with customers, continuously exceeding expectations with servicing skills; maintains a strong understanding of industry trends and how they impact the customer.</li><li>Proactively seeks ways to expand customer relationships in order to achieve individual and branch goals; maintains a working knowledge of the banks products and services.</li><li>Actively participates in branch huddles, meetings, and one on one coaching sessions.</li><li>Adheres to operational controls including but not limited to legal, corporate and regulatory procedures to ensure the safety and security of client bank assets.</li><li>Assists with new staff member training and coaching; Performs on the job training and may serve as a backup trainer as needed.</li><li>May direct work flow by assigning ancillary duties on the Teller line as needed.&nbsp;</li><li>Maintains knowledge of all relevant rules and regulations.&nbsp;</li><li>Conforms to General Performance Expectations as identified for all employees.</li></ul><p><strong><u>Qualifications/Requirements:</u></strong></p><ul><li data-pasted=\"true\">One year experience in a banking or customer service position preferred</li><li>High School Diploma or equivalent with an emphasis in a business curriculum</li><li>Demonstrated experience in banking and/or customer service</li><li>Proficient analytical and mathematic skills, along with reading and writing skills</li><li>Proficient communication, interpersonal and sales skills</li><li data-pasted=\"true\">A comprehensive knowledge of operating policies and procedures which impact consumer services; A thorough knowledge of the features and benefits of company consumer products and services&nbsp;</li><li>Basic computer skills, including Microsoft Outlook, Word and Excel</li><li>Ability to lift up to 50 lbs. of coin</li><li>Must be able to support multiple branch locations as needed</li></ul><p>Salary Range $18 to $28 hourly</p><p>Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. &nbsp;Market and organizational factors are also considered. Along with a competitive compensation program please visit the benefits section of our Careers page to view available benefits.</p><p>Chemung Canal Trust Company/Capital Bank/Canal Bank fosters a diverse and inclusive culture where employees are able to succeed to their full potential. EEO/AA Including Veterans and Disabled</p><p>&nbsp;</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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