Pest Control Service Manager

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  "salary_period": "year",
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    "isRemote": null,
    "location": {
      "city": "Anaheim ",
      "state": "California"
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    "jobOpeningName": "Pest Control Service Manager",
    "departmentLabel": "Production",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Anaheim ",
      "state": "California",
      "postalCode": "92806",
      "addressCountry": "United States"
    },
    "datePosted": "2026-06-05",
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Top Five Reason to work at the bugman</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Positive &amp; fun company culture</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Outstanding reputation in the community</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Capable and competent team members</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Opportunity for advancement</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Great pay &amp; benefits</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif\"><span style=\"font-weight: bold\">A Message from the President and CEO, Brian Olson</span> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">I want to personally let you know that here at the bugman we walk our talk and live out our Core Values every day. It's not unusual to meet team members here at the bugman that have been with our company for 10, 20, 25 years. It's not by accident- we take care of our team members, and our team members take care of our customers.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">If you are looking for somewhere to call home, you might have just found it - apply today!</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Thank you,</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Brian Olson</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Company Overview</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">the bugman, an award winning termite and pest control company, is now seeking experienced Service Manager to join our team. We’re growing at a rapid pace and are looking for committed and hard working individuals dedicated to customer service. We offer competitive benefits, an awesome team culture, and a casual but professional atmosphere. If you have high standards and want to work with the “best of the best,” apply with us!</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">We're different from other pest and termite companies – we are known in the community for having the highest standards of work, with an undisputed reputation for customer service. Since 1958, our success has been built upon professional application, the highest craftsmanship, and most importantly a team of committed and successful individuals dedicated to customer service.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">This is not just a “job.” We are offering a career opportunity to work with people who value your work ethic and commitment to quality work. We have very little turnover because we treat our people right!</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">At the bugman, we offer a fun and motivating workplace experience. People like working here! Our managers are more like coaches – they provide support and encouragement to be your best. </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Check our Careers page and see for yourself! <a href=\"https://careers.thebugman.com/\" target=\"_blank\" rel=\"noopener noreferrer\">https://careers.thebugman.com/</a></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Position Overview</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">The Service Manager is a key leader responsible for directing daily field operations with a strong focus on customer satisfaction and service excellence. This role ensures that the production team consistently delivers high-quality results while protecting and enhancing the company’s reputation. This position is responsible for managing a team of skilled service technicians, coordinating schedules, monitoring performance, and maintaining compliance with industry regulations and company policies.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">In addition to team management, the Service Manager collaborates with sales, customer service, and leadership to ensure clear communication, operational efficiency, and alignment across departments. Success in this role is achieving service quality goals, maximize first service resolution, fostering a positive and engaged team culture, and contributing to the company’s growth and reputation as a trusted leader in the industry.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">As a Service Manager, you will</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Lead a team of termite and pest technicians</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Oversee service routes for maximum efficiency</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Monitor service quality and metrics</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Serve as the subject master expert on SPCB regulations</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Resolve customer service opportunities</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Maintain accurate service and team member records</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Manage equipment and inventory maintenance</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Oversee vehicle fleet</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Exhibit performance standards and values expected of your team</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Requirements</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Valid SPCB Branch 2 and 3 license</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Bachelor’s degree, MBA or related advanced degree</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Minimum 2-3 years of experience in a Service Management role</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Ability to maintain confidentiality and handle sensitive information</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Verifiable references</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Successful completion of a drug screening</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Proficient with Microsoft Office applications and CRM software</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Work Schedule</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Full Time</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Monday through Friday </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Availability on Saturday as needed</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Attributes Needed to be Successful</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Strong leadership and time management skills</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Excellent communication and interpersonal skills</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Motivated to positively affect company culture</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Follows and supports bugman process and procedures</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Self-starter and critical thinker</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Dedicated to meeting deadlines and exceeding expectations</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Able to relate to different personality styles</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Customer focused mindset</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Goal oriented with a sales driven approach</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-weight: bold\">Competitive Benefits and Compensation</span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Earn between $65,000 to $85,000 a year</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">All expenses paid company vehicle</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Privilege to take your vehicle home</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Advanced licensing opportunities</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Team Member referral bonuses</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Awards &amp; Incentives</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">401K Retirement Plan</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Kaiser Medical</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">United Healthcare Dental</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">CoPower Vision</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Vacation Pay</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Sick Pay</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">Holiday Pay</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Here at the bugman we believe that what we do makes a difference in the lives of our neighbors. We take great pride in our work, knowing that we are playing a part in keeping our community happy and pest free. We tackle challenges and solve problems with our customers in mind.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">Feel free to reach out to our hiring team at (714) 294-6016 or <a href=\"mailto:[email protected].\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected].</a></span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif\">the bugman is a drug free workplace, complies with California Fair Change Act, and an Equal Opportunity Employer. the bugman does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are by qualifications, merit, and business need.</span></p>",
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